I was given the number of this company by a neighbour, after having asked and tried several companies which had let me down. I contacted them originally to reseal the outside of my living room window as I had water infiltration. I had contacted my house insurance who had sent a surveyor to check the damage and had concluded it was a joiner's job. My experience from my initial call to Carroll's Window to the completion of the job has been nothing but exceptional. They have been friendly and very professional every step of the way. When the surveyor came to check the windows to be resealed, I asked if they did work on windows with condensation and other repairs, replacing the timber window boards in 2 areas, replacing the hinge of one window and the front door gasket. The surveyor came over 2 days after my phone call and I received the quote 4 days later. I was impressed by the details and that what I had asked for was captured. There was only 1 window pane with condensation not recorded and the surveyor came back straight away to take the dimensions. I was informed of the next steps, ordering the materials and I would hear back within 4 weeks, I did. Two tradesmen came on Wednesday 17th April to do the jobs and they were very friendly and so professional. I can tell that they take pride in their work and they cleaned after they finished. I am over the moon with the repairs and how good everything looks. I am so happy. I wish I had contacted them sooner to fix the issues.