CB Heating Ltd T/A EDF Heat Pumps

Good design process with ample opportunity to review before instruction to proceed. Installation workmanship was to high standard with good post completion documentation and after-care support.

Fitting of Daiko air source heat pump. Fitters were competent and worked hard on installing and completing the system. CB Heating were helpful and always ready with answers to queries.

CB heating installed a heat pump, replacing a gas boiler. They helped me through the design process and during installation. While there were a few bumps in the road, they remained helpful, proactive and accommodating to ensure a happy outcome

The work I had done was the installation of a new heat pump, boiler and pipework. CB heating turned up at exactly the time and date that they said they would. A team of three workers took around a week and a half to install the whole system, taking out the old oil boiler at the same time. The team worked professionally and efficiently and completed the job ahead of time and left the house clean. At each stage (before, during and after installation) CB heating kept me informed and up-to-date. They arranged the BUS certificate, did a heat survey and showed me all of the plans for the work. This is a very professional company - one of the best firms I have had experience of. I recommend them to any one who is planning the installation of a heat pump system. A definite 10 out of 10.

Design and installation of an air source heat pump system to replace the existing oil fired heating system. They surveyed the house to check on insulation and radiators and took into account specific needs of the shower supply. Insulation was over 4 days and included removing the old boiler and pipe work from the tank (not removed) and installing the heat pump, tank and connections to the hot water and radiator systems. Prior to installation they advised on the power upgrade needed and information on who to contact to get the work done. This was completed in advance of the installation.

New Heat pump installed and old gas boiler removed

Installation of air source heat pump

Unlike other suppliers, I chose CB Heating as they were willing to come into the house, start the design work and then work with my builders who were renovating the property before I moved in. This ensured the correct sizes of radiators were bought, and the plinth to put the Air Source Heating unit on was put in the right place and was the right size with a soakaway beneath it as advised by them. The house was almost completed by the time the technical guys and electricians came to install everything. I had gas cut off from the house as I did not use it any anymore giving me an instant saving on the standing charge. So far, except for the odd really minor issue which was resolved very quickly, the system has worked perfectly for 5 months and I am very happy with it. Having fed back that one room gets a little chilly now and then, they are going to help me to check that the settings are correct as this should not happen. Whenever I have questions, they are quick to respond and help me. I can thoroughly recommend them - excellent customer service, great people who give clear advice and so far reliable equipment which is not overly noisy despite being right outside my bedroom window.

Installation of an Air Source Heat Pump and removal of a gas boiler

CB Heating were very helpful, patient and understanding dealing with me, an elderly single female who was struggling to obtain a grant from Energy Scotland.