CB Heating Ltd T/A EDF Heat Pumps

I had been researching replacements for an old oil boiler that had started to leak and couldn't be repaired. With the government subsidy the cost of installing an eco-friendly Air source heat pump was a real option since a new oil boiler was going to be in excess of £5000. I noticed that CB heating had been installing heat pumps for quite some time and appeared to have a good reputation, so I made contact with them. CB Heating did a EPC site review of my 1970's house and they recommended a HT air source heat pump, meaning that no radiators would need to be replaced and less disruption, they presented me with a plan of where everything would go, the price quoted for the full installation came within budget and I asked them to proceed ASAP. I was given a date when components were to be delivered and when work would start, this was again confirmed closer to the time. The installation was completed within a week, all workmanship was to a high standard, the installation team were polite and always put family household needs first, so we were never without hot water. At handover I was shown how controls functioned, how to programme the system and given a good wedge of manuals, but told to just give them a call if I got stuck. I have to say that changing from oil to HT air heat source has been the best thing that we have done since fitting Solar EV panels and batteries, loads of hot water, toasty heating, the outside unit is quiet, neat and so much better than having a smelly oil tank on the patio which has now grown by 1/4 since the tank and screening was removed! I had a small issue with the system a few weeks ago, I contacted CB Heating and they sorted it within 24 hours, great service backup. Would I recommend CB Heating to fit an heat pump, well totally!

We used CB Heating to supply and fit a heat pump in our 4 bed bungalow through EDF . CB Heating we're very informative as to which type of heat pump we needed and kept us very well informed during the design phase. The engineers arrived on schedule and carried out the work with minimal disruption. The equipment they supplied is of a very high quality and so was the installation work they performed. All of the documentation was provided on a memory stick and any questions we had were promptly answered.

Installation of an air source heat pump and hot water tank

I had an air source heat pump installed but it wasn't installed by CB Heating. They used a local contractor Chris Griffiths Heating.

Had heat pump fitted, new hot water tank and all radiators changed. The office was always at the end of the phone but unfortunately installation was let down by poor installer. Eventually all work was completed to my satisfaction by another installer.

They were very efficient and knowledgeable Gave us lots of information and left it clean and tidy, it gave us the confidence that we had made the right decision. We have been very pleased with the change and reaping the benefits.

The works comprised the removal of my failing gas boiler and then the installation of a Daikin High Temp Epra heat pump. All my existing pipework, radiators, h w cylinder etc. remained untouched and incorporated into the new system. The approach from CB, the survey, the proposals were all quite straight forward including acceptance of the quote and the provision of the gov. grant. The contractors instructed to carry out the works were very good and quick (4 days). It remains to be seen how efficient/economic the system is through the winter months but I remain optimistic.....