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CB Heating Ltd T/A EDF Heat Pumps

4.8

27 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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About

EDF Heat Pumps, formerly CB Heating, are one of the UK’s leading MCS-certified air source heat pump installers.

As part of EDF (the UK’s biggest generator of zero-carbon electricity), our highly experienced team has installed thousands of air source heat pumps up and down the country helping customers on their journey to Net Zero.

We know the importance of finding the right installer, and what can go wrong if you don’t. Our team will work with you to achieve a comprehensive design, expert installation, and seamless process from start to finish. Rated ‘Excellent’ by our customers we take pride in the work we do. Chat with us and find out how we can help transform your home’s heating and hot water for the future.

EDF Heat Pumps is a trading name used by CB Heating and EDF Energy Customers Limited, both wholly owned subsidiaries of the EDF Energy Group

What we do

  • Renewable energy

    • Air source heat pumps

My work

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
27 reviews
Customer Service
4.9
Quality
4.7
Value
4.8
Recommended

Recommended

by 93% of customers
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Endorsement Reference
Customer Service
Quality
Value
CB Heating were very helpful, patient and understanding dealing with me, an elderly single female who was struggling to obtain a grant from Energy Scotland.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 07/09/2024
Endorsement Reference
Customer Service
Quality
Value
We used CB Heating to supply and fit a heat pump in our 4 bed bungalow through EDF . CB Heating we're very informative as to which type of heat pump we needed and kept us very well informed during the design phase. The engineers arrived on schedule and carried out the work with minimal disruption. The equipment they supplied is of a very high quality and so was the installation work they performed. All of the documentation was provided on a memory stick and any questions we had were promptly answered.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 16/06/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Installation of an air source heat pump and hot water tank
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 15/01/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
I had an air source heat pump installed but it wasn't installed by CB Heating. They used a local contractor Chris Griffiths Heating.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 15/01/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Had heat pump fitted, new hot water tank and all radiators changed. The office was always at the end of the phone but unfortunately installation was let down by poor installer. Eventually all work was completed to my satisfaction by another installer.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 12/01/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
They were very efficient and knowledgeable Gave us lots of information and left it clean and tidy, it gave us the confidence that we had made the right decision. We have been very pleased with the change and reaping the benefits.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 31/05/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
The works comprised the removal of my failing gas boiler and then the installation of a Daikin High Temp Epra heat pump. All my existing pipework, radiators, h w cylinder etc. remained untouched and incorporated into the new system. The approach from CB, the survey, the proposals were all quite straight forward including acceptance of the quote and the provision of the gov. grant. The contractors instructed to carry out the works were very good and quick (4 days). It remains to be seen how efficient/economic the system is through the winter months but I remain optimistic.....
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 19/07/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.