Endorsed by Which?

Ceiba Renewables Ltd

5.0

113 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills. We have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

Our Services

- Solar panels
- Solar Panel Maintenance
- Electricians
- Electrical installations

More Services

- Energy Plan
- Solar PV
- Battery Storage
- MCS

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
  • Plumbers

  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and professional.
Customer Service
Quality
Value
A solar panel system was installed within two days and is already generating benefits. The installation was neatly done and full information provided. I would have no hesitation recommending this company.
Michael, Lanarkshire Posted on 26/07/2018 , work completed 26/07/2018
Excellent knowledge & great service
Customer Service
Quality
Value
Whilst they were not the cheapest quote I received, I went with them because of Duncan & his knowledge of all things solar. There was no such thing as a stupid question & their service was excellent from start to finish with a system to match any budget.
Andrew, Kincardineshire Posted on 04/12/2014 , work completed 04/12/2014
Professional Company - neat and tidy install
Customer Service
Quality
Value
Ceiba Renewables were very professional to deal with from enquiry right through to install. They arrived when they said they would and completed the install in the time stated - even although it was one of the coldest weeks of the year! They installed 15 panels, a Tesla Powerwall, an EDDI and a ZAPPI. The panels look great and the Powerwall install and associated solar hardware was installed very neatly. They made sure everything was working as it should before they left - there was some difficulty getting the ZAPPI to talk to the HARVI, turned out it was too far away so they had to switch to using the EDDI as the master unit - everything then worked as it should. Very impressed with the company and their employees. They are not the cheapest but use the best hardware and do a very neat install. I believe they are worth the extra.
Customer in Falkirk Posted on 12/02/2024 , work completed 18/01/2024
Solar PV, battery & EV charger
Customer Service
Quality
Value
Excellent service from all at Ceiba Renewables. Although not local to my area they were recommended by a friend in the village. Installation team did a great job. All went well without any issues. I would have no hesitation to recommend to others. Friendly, pleasant and helpful to deal with. System is up and working. Great! Thinking now of phase 2 already...
Customer in Aberdeenshire Posted on 31/10/2022 , work completed 10/10/2022
The trader replied (on 04/11/2022)
It is wonderful to hear that your system is working well for you and you are delighted with our work. Thank you for sharing your experience with us. We hope to hear more good news from you in the future!
Excellent service.
Customer Service
Quality
Value
I would highly recommend Ceiba, as they assessed a number of proposals finding the ideal solution for our needs. They were informative, and kept us updated with regular progress reports, carrying out work to a high standard, which was completed within a proposed timescale.
Helen, Aberdeenshire Posted on 17/03/2015 , work completed 17/03/2015
Excellent and professional install.
Customer Service
Quality
Value
Excellent, professional service from Duncan and his team throughout. Knowledgeable and experienced, my Pv system is already exceeding predicted generation and it looks great on the roof. Thoroughly impressed!
Peter, Ayrshire Posted on 25/07/2016 , work completed 25/07/2016
PV panels and Powerwall 2 battery
Customer Service
Quality
Value
Excellent service throughout, from the first inquiry to the installation of the panels and battery. All decisions and details were courteously explained and discussed. The site was always left tidy. The building firm (this was a new build) was impressed as well.
Jane Gilford Posted on 02/10/2017 , work completed 02/10/2017
Solar Perfection.
Customer Service
Quality
Value
The team from ceiba did all that was promised. They were very punctual, neat and hard working. The two teams, electrical and roof panel installation coordinated seamlessly and it was clear that they were highly experienced in this field. At and during the installation all the components fully explained to me and they ensured I fully understood how the system functioned and where all the isolation points were located and how to reset the Tesla battery if ever required. The control app was set up and explained in detail to me. Everything was left neat and tidy before departure. I highly recommend this firm if you are considering a solar and battery installation for your property.
Duncan in South Ayrshire Council Posted on 23/02/2022 , work completed 23/02/2022
The trader replied (on 24/02/2022)
Thank you for the excellent feedback Duncan! We are really happy you are satisfied with the installs. We hope you will continue having great experience with your system.
Installation of Immersun
Customer Service
Quality
Value
Very pleased with how the installation went. Easy and hassle-free. Good work!
MichaelGill Posted on 14/09/2014 , work completed 14/09/2014
My Review
Customer Service
Quality
Value
Excellent services in today's world that is top notch.
Leonard, Ayrshire Posted on 23/12/2014 , work completed 23/12/2014
Community Shop benefits from solar installation.
Customer Service
Quality
Value
Carradale Community Shop and Post Office now benefits from solar panels and Tesla Battery Storage System provided by Ceiba Renewables . Ceiba was chosen because of the quality of components to be used and the warranty that went with them. They were not the cheapest, but we are delighted with the installation. Their technicians were first class and their after sales support thorough. With rising electricity prices, we anticipate that the installation will help to keep our Community Shop sustainable into the future.
Customer in Argyll and Bute Council Posted on 11/08/2022 , work completed 10/06/2022
The trader replied (on 04/11/2022)
Thank you very much for the great review and feedback! We are glad to be able to take part in providing a sustainable solution for Carradale Community Shop and Post office. We hope this could extend the benefits of the shop to the communities in the area.
Honest and reliable
Customer Service
Quality
Value
Ceiba installed our solar panel system. They explained how it worked, all costs and the steps of the process. Everything took place as they said and any queries we had were answered promptly. Definitely recommend Ceiba Renewables!
Kerelyn, Ayrshire Posted on 27/11/2014 , work completed 27/11/2014
The best.
Customer Service
Quality
Value
All just great, no problem.
Alan, Lanarkshire Posted on 04/12/2015 , work completed 04/12/2015
Beyond professional
Customer Service
Quality
Value
An absolutely fantastic professional job from start to finish. I would highly recommend Ceiba to anyone
Which? Trusted Traders Consumer Posted on 23/12/2015 , work completed 23/12/2015
Professional work, excellent company
Customer Service
Quality
Value
Professional job from quote to completion by Duncan and his team. Installation went as planned despite the heavy rain in November. Site left clean and tidy. Duncan explained how the system worked and completed paperwork presented as folder. Wowed. most certainly employ again and highly recommend to others.
Karen, Argyll Posted on 19/11/2015 , work completed 19/11/2015
Perfectly Professional, Superb Service
Customer Service
Quality
Value
All you could ask for in a contractor. Work carried out on the date specified, in the time specified and for the price specified. All work completed to a very high standard and the whole team were professional and courteous throughout. Would definitely recommend, and would definitely employ again.
2010-11-09 16:43:04.027 Posted on 15/06/2016 , work completed 15/06/2016
First class fitting and service
Customer Service
Quality
Value
I had a solar pv system fitted and it's been installed now for over a year and never once have I had a problem with it or has the system not worked. The production of the system is far higher than the SAP values and has proven to be a very good system at the price it was installed at.
TLatter Posted on 22/08/2016 , work completed 22/08/2016
Professional and helpful
Customer Service
Quality
Value
Our solar panels had a previous fault that warranted investigation, plus our roof was leaking in several places under the panels. Duncan and the team arrived at the arranged time and carried out the work professionally and in a timely fashion. Duncan and Chris were very helpful explaining the causes of the fault and reasons for the roof leaks. Once the work was completed Duncan e-mailed a report and photos of repairs carried out. The cost matched the quote exactly, in fact, some small extra work I had requested the day before the work was to be carried out was done with no extra charge, much appreciated. I will be using this company again in the future if we encounter any more issues with our solar panels. Very happy with the work.
Grant Posted on 25/02/2020 , work completed 25/02/2020
The trader replied (on 19/01/2021)
Many thanks for the kind words in your review! We really appreciate it.
Excellent service, outstanding work
Customer Service
Quality
Value
We built a house from scratch and Ceiba were one of the companies that never let us down at any point. They arrived when they said they would, well prepared, stayed until the job was complete and were a pleasure to deal with. The installation of Solar array and Tesla Powerwalls was carried out efficiently and the system has been very well designed for the needs of the house. This might just be me that is sad enough to notice this but the wiring and equipment installation in the plant room is an absolute work of art! Makes me happy every time I go down there :-)
David in Inverclyde Posted on 18/05/2020 , work completed 20/02/2020
The trader replied (on 19/01/2021)
Thank you for leaving us this amazing feedback David! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in each day. So thank you for your kind words!
Team to go to for Solar PV / Powerwall installation
Customer Service
Quality
Value
Great company with professional service throughout. Duncan is a very knowledgeable expert in solar energy and gave us great advice on what system would be best for us. He kept us informed and updated throughout the entire process. The installation team (Chris and Simon) and the roofers (Chris and Peter) did a fabulous tidy job and went above and beyond. I would highly recommend Ceiba Renewables without hesitation.
Customer in Perth and Kinross Posted on 16/02/2021 , work completed 01/02/2021
The trader replied (on 19/02/2021)
Thank you for the amazing feedback! The team were thrilled to read it this morning.
Highly recommended
Customer Service
Quality
Value
Great, efficient service from Duncan and the team. The installation date was quickly reorganised when the snow disrupted the original plans and all went smoothly. Very pleased with our new solar and Tesla Powerwall 2 installation.
Sandy Gardner Posted on 18/03/2018 , work completed 18/03/2018
Professionalism from start to finish.
Customer Service
Quality
Value
We were highly recommended CEIBA Renewables by our neighbours, who had them fit solar panels and a Tesla battery to their property. The work they performed at our neighbour’s home was nothing short of fabulous, so we took their recommendation on board by also having Solar edge panels and Tesla Power Wall battery installed to our property by CEIBA. Duncan was extremely courteous and helpful throughout the entire project. He was always very prompt to answer our calls and answered all of our queries very comprehensively. Simon, Chris and the two roofers who did the work on site were all very hard working indeed. Their work was all very neat and tidy, whilst great care was taken at every stage to minimise any disruption, to clean up and to reinstate areas they worked in to how they had been found. I cannot rate CEIBA Renewables highly enough. The entire team made the whole experience very structured, friendly and stress-free. Within hours of CEIBA completing the work, I had already recommended them to several friends, family members and on Social Media. I have spoken to Duncan and to Romina on a number of occasions since installation and their assistance with our system certification, our connectivity to energy plans and advice in finding the right energy suppliers/providers has been invaluable. After sales is as important as providing the initial service and CEIBA certainly go above and beyond with their customer service, support and assistance. One very happy customer. 5 *****
Graeme in Scottish Borders Posted on 15/06/2021 , work completed 10/06/2021
Solar fault repair
Customer Service
Quality
Value
Very efficient handling of my problem at all points of contact. Repair carried out at time stated and competed satisfactorily.
Customer in North Ayrshire Council Posted on 02/02/2022 , work completed 19/01/2022
Solar PV and Powerwall 2
Customer Service
Quality
Value
I have just had Ceiba install 14 SunPower PV panels (5.25kW) along with a Tesla PowerWall 2. The panels were physically installed on two aspects of the roof in one day and then a few days later Chris & Simon came to do all the wiring and PowerWall installation over 2 more days - all as planned. All work was done to a very high standard with excellent communication throughout. Both site teams (and the office team) were friendly, professional and helpful throughout the process - can't recommend them enough. Thanks.
Customer in Glasgow City Posted on 09/12/2021 , work completed 08/12/2021
Tesla battery installation
Customer Service
Quality
Value
Ceiba Renewables we’re recommended by a friend for high standard of supply and workmanship. Pre-installation information and support was always available and prompt. Installation was completed as per schedule to an exceptional high standard. The installation team were friendly, informative and helpful. I would highly recommend Ceiba Renewables.
Customer in Posted on 18/10/2022 , work completed 28/09/2022
The trader replied (on 04/11/2022)
We are delighted to be able to deliver the expected support and services, thank you for sharing your experience with us. Please also extend our gratitude to your friend for recommending us!