Less than a success
I went to Which to find a gas fitter and saw Celtic Plumbing and Heating and noted that I had used Richard before to service my gas fire and had posted a review on here saying how good he was. I asked him to come back today to service my gas fire again. Alas, it did not go well. He managed to arrive at a time when I said I would not be here. My wife found him unhelpful and discourteous. I later contacted him and he said he was too busy to come back and do the work. This was all very unsatisfactory so I cannot recommend him or Celtic for these reasons.
Customer in Vale of Glamorgan
Posted on 22/10/2020
(Reviewer did not use service)
Excellent work
Jon was recommended by a friend, he came and took a look at old boiler as it was not working correctly cutting out leaving me no hot water. Jon gave me option on either try to have it repaired or new. I choose to have new, Jon gave a great competitive price. I felt comfortable enough to give Jon a key so I didn't need to take annual leave. Work completed fast and all paper work left with instruction, also if i didn't understand anything to ring him and he would pop round to show how everything worked. I would not hesitate recommend this company and use again.
Customer in Vale of Glamorgan
Posted on 26/07/2019
, work completed 10/07/2019
Recommended
First class service
I was recommended Celtic Plumbing through a friend and I am very impressed with their services. Richard conducts himself in a friendly and professional manner and has carried out the work to a high standard. Nothing is too much trouble and I really appreciate him going through the instructions in simple terms to ensure I understand how to use the boiler correctly, as well as reassuring me that I can call him at any time if I have any questions. Richard’s time keeping is impeccable and I have found him very reliable. Celtic Plumbing has my full recommendation.
Alison
Posted on 09/09/2018
, work completed 09/09/2018
Recommended
Absolutely first class
Required upgrade of central heating system, power flush, new thermostatic radiator valves fitted/new shower unit to be fitted, pipework and pump. Celtic Plumbing highly recommended by friend. Extremely impressed by quality of service. Professional, very clean, friendly workmanship was first class. No hesitation in recommending, work completed to highest standard.
Richard, South Glamorgan
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
A good job done
I selected Celtic Plumbing for my short list because of their very good reviews. I was impressed, during his survey, with Richard's professional, no nonsense approach and his affable demeanor, not to mention his quotation (to fit a Combi boiler) which was the lowest of three. The team of three turned up at the promised time and got straight on with the job working non stop without a dinner break until they had got the boiler up and running at 6pm that day. They were careful to lay floor covering in the hall, stairs and landing before starting work and removed their footwear whilst in the house. They spent some time at the end of the day relaying carpets and cleaning up to leave everywhere very clean and tidy. All of the men were very pleasant chaps and did a fine job. A very professional team whom I can thoroughly recommend
2011-07-28 16:20:26.067
Posted on 23/06/2018
, work completed 23/06/2018
Recommended
Excellent response and first class professional service
I contacted Richard as a result of his very good reviews on Which Trusted Trader - he responded on the same day with a home visit and took great care to service our flueless wall mounted fire. He went into it much further than had been done on the last service and I was very pleased with the result. He took great care to put it back together and made a point of giving it a good and thorough clean. Frankly, I thought his call out fee of £65 was rather light given the time he took to complete the task. Thanks to Which for this very successful outcome. I would highly recommend Richard for any gas related work - he is clearly a highly skilled plumber as well.
Alun Davies
Posted on 12/02/2018
, work completed 12/02/2018
Recommended
Boiler Servicing
Richard carried out a central heating servicing for me with efficiency and professionalism. He was helpful, kind and courteous throughout, which as an older person, I really appreciated. He has my full recommendation.
1293182
Posted on 15/10/2017
, work completed 15/10/2017
Recommended
New Boiler and associated pipework
Richard and Paul aka Celtic Plumbing and Heating have this minute completed installation of new boiler. This has involved their relocating the coiler to the loft, thus vacating valuable cupboard space which my wife intends to fill. They have also fitted thermostatic radiator valves and removed two radiators that were superfluous to the needs of the bungalow. Excellent workmanship and very pleasant to deal with. Nice little touches like making sure that I fully understood how to operate the new system and very scrupulous in cleaning up afterwards and removing all of the rubbish. The parting words to me were "If you have any concerns at all please get in touch with us immediately." Like many people I have had some past poor experiences so I hope that my review will be of help to those who have had similar concerns. I totally recommend Celtic Plumbing and Heating and wish that I had found them years ago. Many thanks gentlemen for an excellent job and the willingness to provide future support to my heating system, for example servicing.
cosseyedwards
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Central Heating
I had a problem with my central heating, in as much that when I turned on the water to heat alone, unfortunately the whole central heating also came on. After an initial problem of communication, when i undertstood that somone who answered the Mobile Number given in the advert, would arrive two days later at 3.30. By 4.00 pm no one had appeared so I rang again. for some reason i had not heard the day or time correctly. A new appointment was made for Friday 16, and I was asked if it could be changed for Saturday morning. In due course Richard arrived and disgnosed the problem to be a faulty actuator valve. He arranged to come on the following Monday ( to-day 19/06/17 gave me an estimate of £135 but asked rather strangely to be paid in cash rather than by cheque. The work was completed successfully, but Richard was rather reluctant to give me a company receipt. I therefore printed out a form for him to acknowledge that he had recieved the £135, which he duly signed. He also told me that I had a year's guarantee on the work undertaken.
Dyrinos Thomas
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
My review
Arrived promptly as advised, proceeded to carry all the work efficiently. Very tidy and was a pleasure to be working in the house.
Nia, South Glamorgan
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Excellent job
Arrived on time on the date agreed. Clean & professional work done. Very friendly service engineer.
Michael, South Glamorgan
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Professional & Excellent
Richard fixed the noisy radiator valve for me. He was very professional and efficient. He was also friendly and happy to answer all my questions. I would highly recommend him.
Philip
Posted on 06/05/2017
, work completed 06/05/2017
Recommended
As always first class service.
Richard is a very professional and thorough when carrying out his work. Polite & friendly. Clean workmanship.
Stephen, South Glamorgan
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Great service, always
I have never been disappointed with Richard Patterson from Celtic Plumbing. He is always professional, gives good advice, friendly, approachable and always takes care of our needs. Would recommend him to all my friends.
Nia, South Glamorgan
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Outstanding in all aspects
I was very impressed with both John and Gareth: They were professional, prompt, very friendly and cleared up every bit of mess after them. I would recommend using Celtic Plumbing and Heating Ltd every time. I will definitely be using their services again.
Gay, South Glamorgan
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Prompt and professional
We were extremely pleased we chose Celtic Plumbing to carry out plumbing needs from underflow heating moving rads and plumbing a new kitchen. All work was completed efficiently by an accommodating, friendly team. Highly recommended.
Lynne, South Glamorgan
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Excellent job
Celtic Plumbing provided a competitive quote to replace our boiler. On the day of installation they arrived on time. The boiler was replaced quickly and efficiently. Richard explained clearly how the new system worked and was happy to answer any questions. I would definitely recommend this company.
Joelle, South Glamorgan
Posted on 12/04/2017
, work completed 12/04/2017
Recommended
Very good
Jon has done lots of work for us including re-plumbing the entire central heating system of our house, and installing new kitchen connections. Very happy with all the work, he is absolutely great, and we would recommend him to others for sure.
Which? Trusted Traders Consumer
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Really good job
They fitted a bathroom for me which I am very happy with. They did a really good job, I have no complaints at all. Definitely recommend them to others, they arrived on time everyday and were very communicative.
Which? Trusted Traders Consumer
Posted on 15/02/2017
, work completed 15/02/2017
Recommended
Never had such good service, brilliant
They did quite an extensive job for us putting in a new boiler and plumbing work in the attic. Very happy with the work done, they were absolutely excellent and I wouldn't hesitate to recommend them to others. What really impressed me was their planning ahead and attention to detail.
Which? Trusted Traders Consumer
Posted on 23/08/2016
, work completed 23/08/2016
Recommended