Endorsed by Which?

Charleswood Property Developments Ltd

4.9

36 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Charleswood is a family run business, undertaking all aspect of building, property development and renovation work. Charleswood was established in 2008 by Mark Wood. Drawing on 26 years of experience as a senior project manager for a major UK Blue Chip Company, Mark’s commitment to quality workmanship, timely delivery, prompt and accurate communication, good customer service and satisfaction form the foundations of the company ethos.
At Charleswood, teamwork really matters. We pride ourselves on the range of expertise we can bring to your project and we are dedicated to providing our customers with the highest standards of specification and care.
As a family run business, we understand the importance of treating your property with respect. We promise to treat your home as if it were our own. This means we will respect your personal space and belongings and will maintain tidy and safe work areas.
Our team can take your ideas from the drawing board to reality and deliver the home you've dreamed of.

What we do

  • Builders

    • Extensions
    • Building services
    • Loft conversions
    • Plastering
    • Conservatories
  • Electricians

    • Electrical testing services
    • Electrical installations
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Radiators and central heating
  • Double glazing

  • Building construction contractors

  • More Services

    • design and build
    • concept to completion. turn key service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
36 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Replacement/repair for an old cottage
Customer Service
Quality
Value
Loft purlin installed. Upper floor joists strengthened and levelled; original floor relaid along with a new timber floor. Kitchen ceiling removed to enable access to the bathroom and rear bedroom joists, which were strengthened. Ceiling re-boarded and plastered. Liased with Building Control as required. Charleswood are a genuine, legitimate company who are current members of their listed accreditations. They deliver the works as discussed to a high standard. Response to communication is always very prompt. The tradespeople are knowledgeable, skilled, polite and respectful. Nothing is too much trouble and at the end of each day, everything is tidy. I was kept informed throughout. Mark and Paul are lovely, trustworthy and approachable and I highly recommend this company. You are worth every penny for peace of mind for a job well done. Thank you Sue
Susan in West Yorkshire Posted on 05/06/2022 , work completed 11/05/2022
The trader replied (on 06/06/2022)
Dear Sue, Thank you for taking the time to write and leave a 5 star rating for our business, it is truly appreciated! We will pass on your feedback to the team involved; they will be pleased to hear that you are happy with the work, and how it was delivered. Best wishes from all the team at Charleswood.
Professional, high quality and approachable team
Customer Service
Quality
Value
Building works to create open plan kitchen, utility and dining room plus bathroom refit. Planning any alterations to your home is a major undertaking and you put yourselves very much into the hands of the company you employ. From the moment we met with Mark, and in the subsequent planning meetings we had with his team, we knew that we had made the right choice, and so it proved. We always felt that we were in safe hands, as any questions were answered quickly and problems dealt with in a positive no-nonsense way. His whole team were approachable and excellent professionals. We would have no hesitation in using Mark again and recommending Charleswood Property Developments to others. Thank you Mark
Anne and David in North Yorkshire Posted on 28/03/2022 , work completed 23/03/2022
The trader replied (on 28/03/2022)
Dear Anne and David, We really appreciate the time you have taken to write a review. We are pleased to hear that you are not only happy with the workmanship but also that the team delivered your project in a professional and approachable manner. We would also like to thank you for the referral. Best wishes from all the team at Charleswood.
An excellent company
Customer Service
Quality
Value
We are really delighted with the work that’s been done by Charleswood Property Developments Ltd. Ours was a relatively small project for the company but the various alterations (removal of an internal wall, insertion of patio doors plus various changes to doors, heating, electric cables and storage) are enabling us to use the house as we want and we are immediately feeling the benefit. From the start with an exchange of emails and a bar of chocolate, it was obvious that I had chosen well in asking Mark to quote for the job. Throughout, his communication with me was excellent: clear, knowledgeable and patient in responding to my endless questions! His approach in giving a fixed price is very reassuring to the customer; the price was fair and it was good to know that costs would not escalate out of control. Everyone who worked here was polite, considerate and did all he could to help in any way possible. Respect was shown to us and our home; areas were screened off to minimise movement of dust; there were no blaring radios to upset neighbours; the working areas were left clean and tidy at the end of each day; the schedule was managed well. We felt totally confident in Paul’s oversight and Mal, too, took time to explain what he was doing and clearly wanted us to be pleased with his excellent joinery. The guys were easy to have around and made the process run as smoothly as possible. So, put simply, we couldn't have done any better. Thank you Mark, Paul, Mal and the team.
Customer in North Yorkshire Posted on 31/12/2021 , work completed 03/12/2021
The trader replied (on 10/01/2022)
Dear Customer, We appreciate the time you have taken to leave this review. We are pleased that you are delighted with the results of the work, and that you felt the process ran smoothly from start to finish. It is good to hear that your project was carried out in the way that supports our company values; work areas left clean and tidy, no loud radios, and respect of your home. We look forward to working with you again in the near future. We will pass on your feedback to all the team. Best wishes from everyone at Charleswood.
Removing old flooring and relaying new flooring
Customer Service
Quality
Value
I had been recommended Charleswood Property Developments Limited by a friend. We are having some major renovation work done on our period property and needed a reliable builder to remove the old tiles in the hallway and the wooden flooring in the kitchen. I met Mark on-site and was immediately impressed by his professional, friendly demeanor and knowledge of what needed doing. I later met Mark and Paul, who was to be our "foreman", on-site and found Paul equally helpful. We discussed what was required and Mark prepared a detailed, careful quote. Once the work started, I found all the team friendly, polite, and hard-working. As is often the way, having taken up the floors, it then transpired that much more work was required than anticipated, including pulling up the original, old floorboards, strengthening the ceiling joists, and relaying the floor. This was by no means an easy task and required more manpower and more time than anyone could have anticipated. Despite this, Mark worked very hard to ensure that more men were brought on-site and, against all the odds, the work was completed on time and to a high standard. I have had previous experience with builders and could not recommend a single one of them. However, Mark and his team exceeded all my expectations. They were a pleasure to have in the house, they worked hard, they were tidy and helpful and I would not hesitate to recommend them.
Customer in York Posted on 22/07/2021 , work completed 16/07/2021
The trader replied (on 04/08/2021)
Dear Customer, thank you for taking the time to write a review, it is much appreciated and gives future clients the reassurance we do deliver on our promise. We thoroughly enjoyed working for you and helping to deliver your project within the agreed timeframe. We have passed on your feedback to the team. Best wishes from all the team at Charleswood
Refit bathroom
Customer Service
Quality
Value
We have used this builder before so were confident work would be completed on schedule, within budget and to a high standard. We were not disappointed despite extra work being evident once old tiles were removed and existing floor needed replacement. We were kept informed on exactly what work was being completed each day and great care was taken to ensure our instructions were followed. The resultant bathroom is exactly what we wanted and we are thrilled with the result.
Customer in York Posted on 10/05/2021 , work completed 07/05/2021
The trader replied (on 27/07/2021)
Dear Customer, Thank you for taking the time to leave a review. It was once again a pleasure working for you and we hope you enjoy your new bathroom. Best wishes from all the team at Charleswood.
Very professional and great patio
Customer Service
Quality
Value
As a Which? member myself, I originally found Charleswood through the Trusted Trader site and I’m extremely pleased that I did. We just had an extensive patio installed across the back of the house and Mark, Paul and the team did a really great job - real attention to detail, friendly team who always advised us on progress and options and very well organised to minimise disruption. Can’t recommend highly enough as we’ve had some pretty poor experiences with other companies in the past - shown us what a professional company can achieve. Very happy to leave this review. Thank you.
David in York Posted on 19/04/2021 , work completed 14/04/2021
The trader replied (on 07/05/2021)
Dear David, we appreciate the time you have taken to leave feedback on the service you have received. We will pass on your message to the team involved with laying your patio. We hope you get to make the most of your new patio for this Summer. Best Wishes from all the team at Charleswood.
Installation of a steel lintel.
Customer Service
Quality
Value
The work involved the installation of a steel lintel above an existing window to enable a new window to be fitted. I was really pleased with the work carried out by the company. Rob and Dave were a great team to have working for us. They arrived when arranged, completed the work in the timescale indicated and just got on with the job, no problems at all. They both had a great knowledge and took pride in what they were doing. The work was also completed for the fee quoted. I would certainly recommend this company. From the initial site visit by Paul, to the issuing of the contract by Mark and the actual site work this company has worked to a very high standard throughout.
Jeff in York Posted on 15/03/2021 , work completed 05/03/2021
The trader replied (on 22/03/2021)
Dear Jeff, Thank you for taking the time to leave feedback on the level of service you received from our company. It is always great to hear that the guys carried out the work with a sense of pride ensuring that our customers are fully satisfied with the outcome. Best wishes for all the team at Charleswood.
Garage conversion to a wet-room and a utility area.
Customer Service
Quality
Value
The project was professionally planned and executed from the beginning. A site meeting prior to commencement allowed us to meet the team and we were able to discuss our requirements and preferences as well as identify potential problems. This allowed the project to progress smoothly. Excellent site management which co-ordinated the different trades and dealt with any issues promptly and efficiently. The workmanship throughout was of a very high standard and were delighted with the finished project. The work was completed within the projected time frame and budget. We have no hesitation in recommending Mark and the team of CWP.
Mervin in York Posted on 18/12/2020 , work completed 26/11/2020
The trader replied (on 04/01/2021)
Dear Mervin, Thank you for taking the time to write a review. It was a pleasure working for you and we hope you enjoy your new space. Kind regards, The Charleswood Team.
Kitchen diner project- fantastic!
Customer Service
Quality
Value
I recently worked with mark and the team on my kitchen diner. This required knocking down the existing structural wall, bricking up doors, making good etc. I had been let down by a previous builder so it was great to meet mark and have such a professional service from day 1. Everything was clear and concise, all the building regs were taken care of- the whole process was very efficient. The work began on time and was finished as scheduled. The whole team were really nice, respectful and most importantly the end result was fantastic. I would highly recommend this company (and have done already!)
Customer in York Posted on 18/12/2020 , work completed 09/10/2020
The trader replied (on 04/01/2021)
Dear Customer, Thank you for taking the time to write this review. We are pleased to hear that you found the whole process efficient and more importantly that you are pleased with the end result. A big thank you too for recommending us to others. Kind regards, The Charleswood Team.
Great people, great workmanship, great extension
Customer Service
Quality
Value
Mark and Paul visited our house to discuss the work, and they were a pleasure to deal with. We went through the plans and we had already decided, before they left, that they would be the builders for us. They arrived on the first day (not long before Christmas) and the whole team was delightful - if you're going to have people in your house for six months (and continue to live in it) you really do have to like them. They left the house in a liveable condition over Christmas and were back in the new year. The work progressed as planned, and when it didn't (our house as opposed to them) they took everything in their stride and even fitted in an unforeseen bathroom re-fit at the same time. I was poorly throughout the build (hence the very late review) and the guys on site were so unbelievably kind, I cannot thank them enough. Paul is fantastic at communication. I don't think there's a time of night when he doesn't answer his emails! Great craftsmanship and two very happy customers.
Customer in North Yorkshire Posted on 13/12/2020 , work completed 08/07/2019
The trader replied (on 04/01/2021)
Dear Customer, Thank you for taking the time to write this review. It was a pleasure working for you and we are very pleased that we have another two very happy customers. Your comments will be passed onto our team. Kind regards, The Charleswood Team