Endorsed by Which?

Cherry Carpets Ltd

4.9

170 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
170 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great work and service
Customer Service
Quality
Value
I had Cherry Carpets install a new oak laminate flooring across a ground floor lounge through into a hallway. From my initial visit to their store to the final installation everything was perfect. The store staff were knowledgable, courteous and engaging and very efficient. The installers Kerry and Mark did a fantastic job. It's a super sharp installation and the carpentry is perfect. I've asked them to do my hall carpets, now over 2 floors, and I cannot recommend enough.
Customer in Greater London Posted on 20/10/2025 , work completed 14/10/2025
Great work
Customer Service
Quality
Value
I have carpet laid in three rooms, a landing and a runner ok the stairs. John and Terry from Cherry were great. Not only very good and quick at laying the carpet (took 2 days), they were friendly and polite. I love my new carpet. In the run up to the work being done the staff at Cherry were very responsive and helpful as I faffed around choosing carpet.
Customer in Greater London Posted on 20/10/2025 , work completed 09/10/2025
Cherry Carpets - The Best Of The Best!
Customer Service
Quality
Value
Over the past few years Cherry Carpets have completed 7 superb installations for us and have recently finished laying some LVT to the floor in our dining room. As usual, we are so pleased with their work - the new flooring looks lovely and we cannot thank them enough for their professionalism and attention to detail and for leaving our home clean and tidy at the end of the job. We would particularly like to thank Matt and Kerry (our two fitters) who are true masters of their trade, and also Terry and Toby (and all the showroom team!) for their support, advice and guidance along the way. Having been in the trade myself many years ago, I cannot recommend them highly enough, they really are the best of the best (and such nice people too!).
Customer in Greater London Posted on 19/10/2025 , work completed 10/10/2025
The best carpet supplier and fitters in SE London
Customer Service
Quality
Value
Exceptional company. Service has been first class and they’ve gone above and beyond to help me. They have put carpet down in my lounge, storeroom, bedroom and hallway. I had lots of fiddly little issues when i bought the house as nothing is even, i had no thresholds, but Terry was phenomenal, nothing was too much trouble. He's such an expert in what he does and you have full confidence that the job will be done right. Wouldn’t use anyone else. Thanks Terry, you're the best.
Customer in Greater London Posted on 26/08/2025 , work completed 20/08/2025
Exemplary service - thank you!
Customer Service
Quality
Value
I recently had vinyl supplied and fitted in a small bathroom. This was a relatively small job, but Cherry Carpets still treated it as if it was worth many thousands of pounds to them. Their service was exceptionally good, from their patience during initial discussions on the phone about suitable options, sourcing the particular vinyl I wanted, a visit to measure up and explain the need for an additional layer of ply and how the fitting would be finished around the edges, through to their expertise in fitting the vinyl on the day, and their consideration of having a young baby in a small flat while this was going on. I fully recommend Cherry Carpets and the helpful and kind people I spoke to there.
Customer in Greater London Posted on 04/08/2025 , work completed 10/07/2025
Flooring
Customer Service
Quality
Value
I’ve had the downstairs done with LVT and I am so happy with the results The guys were very helpful and resolved the initial issues quickly for me and the floor was laid beautifully Polite and friendly Kept me informed of all the work and arrived on time and worked cleanly throughout the job Very pleased and will use again and recommend them Thank you
Customer in Greater London Posted on 27/01/2025 , work completed 27/01/2025
The trader replied (on 29/01/2025)
Thank you for your wonderful feedback about your experience with Cherry Carpets! We're thrilled to hear that you're so happy with the LVT flooring in your downstairs area. Your review highlights several key aspects of our service that we take great pride in: High-quality installation of LVT flooring Helpful and friendly staff Quick resolution of initial issues Excellent communication throughout the process Punctuality and cleanliness during the job We're particularly pleased that our team was able to resolve any initial issues quickly and efficiently. Our goal is always to ensure customer satisfaction, and we're glad we could address your concerns promptly. It's fantastic to hear that you found our installers to be polite, friendly, and informative. We believe that clear communication and a positive attitude are essential to providing a great customer experience. Your appreciation of our team's punctuality and cleanliness is wonderful to hear. We always strive to respect our customers' time and property throughout the installation process. Your intention to use our services again and recommend us to others is the highest compliment we could receive. We aim to maintain these high standards of service, quality, and professionalism for all our customers. Thank you for choosing Cherry Carpets for your LVT flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future for any additional flooring
Great job
Customer Service
Quality
Value
Great job, thank you! Terry was really helpful and thought of solutions to achieve the seamless finish that l wanted, whilst other companies simply said they couldn’t do it. Matt was a brilliant fitter: he did a fantastic job with a tricky natural jute carpet.
Customer in Greater London Posted on 05/12/2024 , work completed 05/12/2024
The trader replied (on 29/01/2025)
Thank you for your wonderful feedback about your experience with Cherry Carpets! We're thrilled to hear that Terry and Matt were able to exceed your expectations. It's fantastic that Terry was able to provide helpful solutions to achieve the seamless finish you desired, especially when other companies couldn't. This kind of problem-solving and customer-focused approach is exactly what we strive for at Cherry Carpets. We're equally pleased to hear that Matt did a brilliant job fitting your tricky natural jute carpet. Jute carpets can indeed be challenging to work with, so it's great to know that Matt's skills were up to the task. Your appreciation of both the customer service and the technical expertise provided by our team means a great deal to us. We always aim to go above and beyond for our customers, finding solutions where others see obstacles. Thank you for choosing Cherry Carpets for your flooring needs. We appreciate your business and are delighted that we could meet and exceed your expectations. If you need any further assistance or have any future flooring projects, please don't hesitate to reach out to us. Best regards, The Cherry Carpets Team
Fantastic Service
Customer Service
Quality
Value
Cherry Carpets have just done my stairs. Looks amazing & a very reasonable price too. Everyone I’ve met at Cherry have been great, so friendly, the guys in the shop were very patient with me when I couldn’t make up my mind and at no point did I feel rushed. The fitter that came was lovely too, very polite, courteous, and very clean - he even hoovered my carpet before he left. Couldn’t recommend them more. What a great service from start to finish.
Customer in Greater London Posted on 26/11/2024 , work completed 26/11/2024
The trader replied (on 28/11/2024)
Thank you for your glowing review of Cherry Carpets! We're absolutely delighted to hear about your fantastic experience with our company from start to finish. Your feedback highlights several key aspects of our service that we take great pride in: Amazing results for your stairs Reasonable pricing Friendly and patient staff in our shop No-pressure approach during selection Polite and courteous fitter Thorough clean-up, including hoovering after installation We're particularly pleased that you found our team to be patient and helpful during the decision-making process. We understand that choosing the right carpet is an important decision, and we always aim to provide a relaxed and supportive environment for our customers. It's fantastic to hear that our fitter was not only skilled in their work but also polite, courteous, and tidy. We believe that attention to detail, including cleaning up after the job, is an essential part of providing excellent service. Your strong recommendation is the highest compliment we could receive. We strive to maintain this level of service excellence, quality, and value for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your stair carpeting needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future should you have any additional flooring requirements. Best regards, The Cherry Carpets Team
Great service!
Customer Service
Quality
Value
I approached this local service looking for competitive rates and services against larger carpet companies. The service was prompt, the choice of carpets good and the price was competitive. A lovely team came to fit the carpet and overall I feel the service was very good. We will definitely choose them for our next carpet project.
Customer in Greater London Posted on 25/11/2024 , work completed 25/11/2024
The trader replied (on 26/11/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experience with our company. Your feedback highlights several key aspects of our service that we take great pride in: Prompt service Good selection of carpets Competitive pricing Excellent fitting team Overall high-quality service We're particularly pleased that you found our local service to be competitive with larger carpet companies. It's always our aim to provide top-notch service and value to our customers in Greater London. Your appreciation of our carpet selection and the work of our fitting team is wonderful to hear. We strive to offer a range of quality options and ensure professional installation for every project. The fact that you'll choose us for your next carpet project is the highest compliment we could receive. We look forward to serving you again in the future. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and are thrilled to have met your expectations in terms of customer service, quality, and value. Best regards, The Cherry Carpets Team
Highly recommended
Customer Service
Quality
Value
I had a stair runner fitted today. Harry was so helpful keeping me updated and sorting things out for me. Terry fitted it and it looks wonderful ! I am so pleased and will definitely use Cherry Carpets again.
Customer in Greater London Posted on 21/11/2024 , work completed 21/11/2024
The trader replied (on 22/11/2024)
Thank you for your glowing review of Cherry Carpets! We're thrilled to hear about your positive experience with our stair runner installation. Your feedback highlights several key aspects of our service that we take great pride in: Excellent customer service from Harry Regular updates throughout the process Skilled installation by Terry High-quality end result We're particularly pleased that Harry kept you well-informed and helped sort things out for you. Clear communication is crucial to ensuring a smooth experience for our customers. It's fantastic to hear that Terry did a wonderful job fitting your stair runner and that you're so pleased with the result. We always aim to deliver outcomes that exceed our customers' expectations. Thank you for choosing Cherry Carpets for your stair runner needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future for any additional flooring requirements you may have. Best regards, The Cherry Carpets Team