Endorsed by Which?

Cherry Carpets Ltd

4.9

141 Reviews

Opening Hours
Today - 09:30–16:30
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
141 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Efficient, courteous and lovely result
Customer Service
Quality
Value
We recarpeted my entire flat and I can't fault the product and the service. Would recommend Cherry Carpets to everyone.
Customer in Greater London Posted on 09/01/2024 , work completed 09/12/2023
Great carpets at a fair price and the best possible fitters and customer service
Customer Service
Quality
Value
Really impressed with this company. I used them based on the good experience of someone else. A good range of floor covering at a fair price but I must highlight the work of the fitters, which is excellent and their customer service is the best. They recommended a good quality, family and pet proof carpet to me and I can testify that the carpet looks great and is performing well. Their attention to detail during my carpet fitting was a joy to see, they tidied up after themselves and removed all the waste, including the old carpet (such a relief). I asked them to come back and investigate a minor issue, turned out it was nothing to do with them but they fixed it for me anyway. They really do care about their customer experience and I'm so glad I've used them. 10 out of 10 from me. Would not hesitate to recommend them.
Customer in Greater London Posted on 25/11/2023 , work completed 20/11/2023
Great service from start to finish.
This was our second order with Cherry Carpets for commercial grade carpet for our office spaces, top quality product, & service. Would highly recommend Cherry Carpets for all my flooring needs.
Customer in Greater London Posted on 08/11/2023 (Reviewer did not use service)
The trader replied (on 27/11/2023)
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Cherry Carpets for the second time. We take pride in providing top-quality products and excellent service to our customers. It's fantastic to know that you would highly recommend us for all your flooring needs. We appreciate your trust in us and look forward to serving you in the future.
LVT fitted in four rooms
Customer Service
Quality
Value
Really impressed with the service provided by Cherry Carpets. Everything from the initial quote onwards was handled very professionally. Cherry Carpets were polite, punctual, and showed a great amount of attention to detail. The floor looks fantastic and has drawn a lot of compliments!
Customer in Greater London Posted on 29/10/2023 , work completed 17/04/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback. We are delighted to hear that you were impressed with the service provided. Our team takes pride in delivering professional and polite service from the initial quote to the final installation. We are glad that we could meet your expectations and provide a floor that looks fantastic.
Cherry Carpets
Customer Service
Quality
Value
All of the staff at Cherry Carpets are extremely knowledgable, professional & friendly.I have received great advice for my stairs and bedroom carpet. I have a dog who was taken into consideration with my choice of carpet & the finish. Cherry Carpets delivered and fitted an excellent quality carpet that myself & the dog are delighted with.
Customer in Greater London Posted on 24/10/2023 , work completed 16/10/2023
The trader replied (on 27/11/2023)
Thank you so much for your kind words and excellent rating! We are thrilled to hear that you had a wonderful experience with our team at Cherry Carpets. Our knowledgeable and professional staff takes great pride in providing exceptional service and offering expert advice to our valued customers like yourself. We understand the importance of considering your furry friend when choosing the perfect carpet, and we're glad we could help you make the right choice. It brings us joy to know that both you and your dog are delighted with the excellent quality carpet we delivered and fitted. We truly appreciate your business and the trust you've placed in us.
New carpet
I use to go carpet right, but not happy with carpet and service I received. I visited Cherry carpets to get my stairs and landing carpet, from the moment I went into the shop I was greeted with a smile, they helped me choose my carpet which looks lovely. The service I received was amazing, Matt came around and laid the carpet, what a perfectionist,he was here quite a while, but what a lovely job. I would definitely recommend Cherry Carpets.
Customer in Greater London Posted on 19/10/2023 (Reviewer did not use service)
Fantastic from start to finish.
Customer Service
Quality
Value
Cherry carpets fitted bathroom flooring in our flat, including laying a latex subfloor the day before. From my first contact with them they were extremely professional, helpful and their communication was second to none. Their fitter did a fantastic job. Everything was carried out on time and on budget and the price was very reasonable. So pleased to find a company like them. Would definitely recommend them.
Customer in Greater London Posted on 25/09/2023 , work completed 22/09/2023
Superb Service from Start to Finish
Customer Service
Quality
Value
We recently used Cherry Carpets to fit new carpets in our new loft conversion and the existing 1st floor and stairs in our house. From the initial consultation to the fitting, the service was fantastic. They brought lots of samples to the initial consultation and talked us through the different types of flooring and what would work best for us taking into consideration the footfall of the area and our pets. They kindly did the fitting for us in 2 stages which worked around our decorating and renovation plans and were really accommodating when we weren’t quite ready for their second visit. The team that did the fitting were very friendly and professional, talking us through everything they were doing and any adjustments that needed to be made and also made sure everything was cleaner than it was before they started. I will definitely be using these guys again in the future and would be more than happy to recommend them to anyone.
Amy in Greater London Posted on 14/08/2023 , work completed 02/08/2023
Amtico flooring in our kitchen, hall and throughout upstairs plus stair carpet
Customer Service
Quality
Value
It's our 2nd time using Cherry Carpets. We have had the same experience for both. We have found them to be friendly and professional from initial quotation to final fit. Our fitter - Brian is very skilled and knowledgeable finding work arounds for forseen and unforseen problems. Always keeping us informed on progress and checking in for our input on key decisions. We felt very comfortable having the Cherry Carpets team in our home. We are delighted with the quality of their work and will be booking Cherry carpets for a third time for a final piece of work in October
Customer in Greater London Posted on 17/07/2023 , work completed 14/07/2023
First class work
We used Cherry Carpets for our bedroom and hallway flooring they were so good very professional and the workmanship was second to none. We were so pleased we had our stair carpet fitted by Cherry Carpets too. Cherry Carpets did not disappoint from the initial contact to choosing the carpet, quote and fitting it all went through so smoothly. The whole team from administration to fitters are very friendly, helpful and very professional. We will always use Cherry Carpets and wouldn’t hesitate to highly recommend.
Tracey in Greater London Posted on 04/07/2023 (Reviewer did not use service)