Endorsed by Which?

Cherry Carpets Ltd

4.9

184 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
184 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Kitchen floor
Customer Service
Quality
Value
An excellent company. We took several months to choose our kitchen floor and were provided with thorough and patient help in choosing the right floor, loaning of samples and including excellent recommendations for workmen. One came and repaired our suspended timber floor. Another moved 4 appliances before and after the fitting. The final fitting of 3 days was made to an excellent standard. From start to finish I always had the confidence that everything would be well taken care of and at a competitive price which proved to be totally correct.
Customer in Greater London Posted on 30/03/2026 , work completed 26/03/2026
Cherry carpets ⭐️
Customer Service
Quality
Value
I am delighted to have found a family run carpet company that provides excellent service from start to finish. The whole experience felt 1 on 1 and the amount of detailed information and explanation was so helpful. Communication was excellent from start to finish and we are very happy with the end result. Toby could not have been more helpful and accommodating. Have already recommended to friends and will definitely use them again in the future.
Customer in Greater London Posted on 26/03/2026 , work completed 26/03/2026
The trader replied (on 31/03/2026)
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you valued the personal, one-to-one service and found the detailed advice and communication helpful throughout the whole process. It’s especially lovely to hear your feedback about Toby – I’ll be sure to pass your kind words on to him. We’re so pleased you’re happy with the end result. Thank you again for your recommendation and support. We truly appreciate it and look forward to helping you again in the future.
Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid.
Customer Service
Quality
Value
Excellent service from Toby and Matt and the rest of the Cherry Carpets team. Very helpful, knowledgeable and accommodating - especially with providing multiple quotes for our change of heart on carpet/colours, and then kindly storing our order whilst we dealt with ongoing issues with water damage that delayed our fitting date by several months. Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid. Matt even trimmed our leftover offcut to make it easier to store, and advised that we could use this in the case of any future damage to a stair. Very happy with the outcome - many thanks.
Customer in Greater London Posted on 16/02/2026 , work completed 05/02/2026
The trader replied (on 19/02/2026)
Thank you so much for your lovely and thoughtful review. We’re delighted to hear that you felt supported throughout the whole process, especially with the changes to carpet choices and the unexpected delays due to the water damage. We completely understand how stressful that can be, so we’re pleased we could help by storing your order and keeping things flexible for you. It’s great to hear your kind words about Toby and Matt – I’ll be sure to pass them on. From providing multiple quotes to those finishing touches like trimming the offcut for future use, it’s the small details that really matter to us. We’re so pleased you’re happy with your gorgeous stair carpets and the final result. Thank you again for choosing Cherry Carpets – we truly appreciate your support.
Great work & Great People
Customer Service
Quality
Value
I recently moved and needed to replace a carpet in one of the bedrooms. Originally, I checked both Cherry carpets and the competition across the road - Cherry was closed on the day, so I had someone go in on my behalf. That was the right decision. The gentlemen that booked to come view the room, and who I followed up with after to the end (Toby), was very polite and helpful in choice making, did not attempt to up-sell me on anything - even though I had the things I wanted picked out prior. Quoted the price and called to confirm down the line, both times being very favourable and under what I had initially expected. Once booked in, I had to make some adjustments to the timeline. They were very willing and understanding, and worked around my schedule entirely. The people who came to do the actual work were also very friendly and prompt, cleaned up after themselves and left the room looking amazing. I highly recommend anyone to use Cherry Carpets, and going forward, if I need work done elsewhere, they will be who I choose.
Customer in Greater London Posted on 31/01/2026 , work completed 23/12/2025
The trader replied (on 02/02/2026)
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that from your initial enquiry right through to completion, you felt well looked after and confident in your decision to choose Cherry Carpets. It’s great to hear your feedback about Toby’s advice and approach – never being pushy and helping customers choose what’s right for them is something we pride ourselves on. We’re also pleased we could work around your schedule and that our fitting team left everything looking just as it should. Thank you again for your recommendation and trust. We look forward to helping you again in the future whenever you need flooring elsewhere.
Great Local Firm
Customer Service
Quality
Value
Aaron, Andy, Max, and Rob made an excellent job fitting new carpet tiles and stairs carpets to our block of flats. An excellent job ! They were very quick and efficient, friendly and personable, and cleared-up after them. Highly recommended.
Customer in Greater London Posted on 24/01/2026 , work completed 23/01/2026
The trader replied (on 02/02/2026)
Thank you very much for your kind review and recommendation. We’re delighted to hear that you were so pleased with the carpet tiles and stair carpets fitted at your block of flats. It’s great to know that Aaron, Andy, Max, and Rob made such a positive impression with their efficiency, friendliness, and tidy workmanship – I’ll be sure to pass your feedback on to them. Thank you again for choosing Cherry Carpets. We really appreciate your support.
LVT kitchen tile flooring
Customer Service
Quality
Value
Cherry carpets provided a quote and then we visited their showroom to decide on the particular option we preferred. They were friendly and efficient in their dealings with us. A date and time was arranged for fitting and Matt arrived at the appointed time. He carried out the work diligently and meticulously with attention to detail and care in the laying out. The work was completed to programme and our kitchen was left clean and tidy by Matt. This is the second time we have appointed Cherry Carpets and would have no hesitation in using them again and would highly recommend them.
Customer in Greater London Posted on 15/12/2025 , work completed 11/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re really pleased to hear that the process from quotation through to choosing your LVT in our showroom and final installation ran smoothly. It’s great to know that Matt arrived on time and carried out the work with such care and attention to detail, leaving your kitchen clean and tidy. I’ll be sure to pass your feedback on to him. Thank you again for choosing Cherry Carpets. We truly appreciate your recommendation and hope you enjoy your new kitchen flooring for many years to come.
Great service and knowledgable staff
Customer Service
Quality
Value
Excellent service from Cherry. Toby was exceptionally helpful and good work by Andy and Terry on the fitting of the stairs, bedrooms and hall.
Customer in Greater London Posted on 08/12/2025 , work completed 03/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind review. We’re really pleased to hear you received excellent service and found our team knowledgeable. I’ll be sure to pass your feedback on to Toby – he’ll really appreciate it. Thank you again for choosing Cherry Carpets.
New Laminate flooring
Customer Service
Quality
Value
We hired cherry carpets to fit our new laminate floor. And the quality of the floor is superb, the team were friendly, and great professionals. Thanks Kerry for assisting us in all the doubts we got, we appreciate your patience and effort. We are happy for our new floor and highly recommend cherry carpets.
Customer in Greater London Posted on 08/12/2025 , work completed 03/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your lovely review. We’re delighted to hear how happy you are with the quality of your new laminate flooring and that our team were friendly and professional throughout. A special thank you for mentioning Kerry – I’ll be sure to pass on your kind words. Helping customers feel confident and supported at every stage is something we take great pride in. Thank you again for choosing Cherry Carpets and for your recommendation. We hope you enjoy your new floor for many years to come.
Flooring
Never used you before so a little apprehensive but have to say very pleased with work The workers were Kerry and Mark they also had to do the sawing in doors so there was dust in the hallway but they swept it all up also wiped down stairs so good on them Well done
Customer in Greater London Posted on 05/12/2025 (Reviewer did not use service)
The trader replied (on 02/02/2026)
Thank you very much for your review. We’re really pleased to hear that, despite your initial apprehension, you were happy with the work and the overall result. It’s great to know Kerry and Mark looked after everything properly, including cleaning up thoroughly after adjusting the doors. I’ll be sure to pass your feedback on to them. Thank you again for choosing Cherry Carpets – we really appreciate it and hope to work with you again in the future.
Great work and great service
Customer Service
Quality
Value
Cherry Carpets laid carpet in our hall, stairs and upper landings and laid hard flooring in our dining room. The work was done very well with a very personable and professional service from all those who dealt with us. Terry and his colleagues provide excellent customer service. The work was done on time and on the dates booked, and to budget. We are very pleased with Cherry Carpets and have no hesitation in recommending them.
Customer in Greater London Posted on 04/12/2025 , work completed 19/11/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re delighted to hear how pleased you are with the carpet and hard flooring installations, and that the service from our team was both professional and personable throughout. It’s great to know everything was completed on time, on the agreed dates, and within budget – that’s always our aim. Your recommendation means a great deal to us. Thank you again for choosing Cherry Carpets. We truly appreciate your support and would be happy to help again in the future.