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Cherry Carpets Ltd

4.9

188 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
188 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Carpet refitting
Customer Service
Quality
Value
Called Cherry carpets to do a carpet refit after bedroom renovations in 2 bedrooms. Although this is not a service they normally offered they accommodated our request. Anthony came and refitted them, so helpful, friendly and professional. Was concerned as they had been pulled around by workmen. They look as good as new, very happy customer!
Customer in Greater London Posted on 24/06/2026 , work completed 24/06/2026
The trader replied (on 26/06/2026)
Thank you for the wonderful review. We're so pleased we could help with the refit after your bedroom renovations — happy to accommodate where we can, even when it's a little outside what we'd normally take on. Anthony will be delighted to hear this. Refitting carpets that have been pulled around can be tricky, so it's great to know they've come up looking as good as new. Helpful, friendly and professional is exactly what we like to hear. Thank you again for choosing Cherry Carpets. Do get in touch whenever we can help with another room. Terry & the team at Cherry Carpets
My flooring experience of Cherry carpets
Customer Service
Quality
Value
I have found Cherry carpets overall service to be of a very high standard from first contact with Toby to the fitting of the carpets and the flooring. The fitters were efficient and cleaned up after all work undertaken. I am very happy with everything and the price was very good too.
Customer in Greater London Posted on 11/05/2026 , work completed 08/05/2026
The trader replied (on 26/06/2026)
Thank you for the great review. We're delighted you're happy with both your carpets and flooring, and that the whole experience met such a high standard from start to finish. Toby will be pleased to hear he got you off to a good start, and we'll pass your thanks on to the fitting team, who always make a point of cleaning up properly once the work's done. Lovely to hear the price worked well for you too. Thank you again for choosing Cherry Carpets. Do get in touch whenever we can help with another room. Terry & the team at Cherry Carpets
NEW BATHROOM FLOOR
Customer Service
Quality
Value
Very pleased with Cherry Carpets Service. Looked at samples at home and followed advice given. Fitter arrived on time, worked hard and completed the job efficiently. Floor looks lovely and area left clean and clear.
Customer in Greater London Posted on 20/04/2026 , work completed 16/04/2026
The trader replied (on 26/06/2026)
Thank you for the kind review. We're so pleased you're happy with your new bathroom floor. It's great to hear the home sample visit helped you choose with confidence, and that our fitter arrived on time, worked hard, and left everything clean and tidy — that's exactly the standard we aim for on every job. Thank you again for choosing Cherry Carpets. Do get in touch whenever we can help with another room. Terry & the team at Cherry Carpets
Would highly recommend
Customer Service
Quality
Value
Very pleased with our stairs and landing carpet. Toby in the sales room could not have been more obliging in terms of information and advice, the team was very accommodating with regard to timing, and we were delighted with the way the carpet was fitted by Andy. Would highly recommend.
Customer in Greater London Posted on 19/04/2026 , work completed 27/03/2026
The trader replied (on 26/06/2026)
Thank you for the lovely review and for recommending us. We're so pleased you're happy with your new stairs and landing carpet. Toby will be delighted to hear his advice helped — he takes real pride in making sure customers have all the information they need to choose with confidence. And we'll happily pass your kind words on to Andy, who always takes great care with his fitting, stairs especially. Thank you again for choosing Cherry Carpets. Do get in touch whenever we can help with another room. Terry & the team at Cherry Carpets
Kitchen floor
Customer Service
Quality
Value
An excellent company. We took several months to choose our kitchen floor and were provided with thorough and patient help in choosing the right floor, loaning of samples and including excellent recommendations for workmen. One came and repaired our suspended timber floor. Another moved 4 appliances before and after the fitting. The final fitting of 3 days was made to an excellent standard. From start to finish I always had the confidence that everything would be well taken care of and at a competitive price which proved to be totally correct.
Customer in Greater London Posted on 30/03/2026 , work completed 26/03/2026
The trader replied (on 26/06/2026)
Thank you so much for taking the time to leave such a thoughtful review. It was a real pleasure helping you find the right kitchen floor — these decisions deserve to be taken at your own pace, and we're always happy to loan samples for as long as you need to feel confident. We're especially glad the tradespeople we recommended looked after you so well, from the repair to the suspended timber floor through to moving the appliances either side of the fit. We only ever point customers towards people we'd trust in our own homes. Comments like yours mean a great deal to us and to the fitting team, who took real care over the three days on site. Thank you again — please don't hesitate to get in touch if we can ever help with another room. Terry & the team at Cherry Carpets
Cherry carpets ⭐️
Customer Service
Quality
Value
I am delighted to have found a family run carpet company that provides excellent service from start to finish. The whole experience felt 1 on 1 and the amount of detailed information and explanation was so helpful. Communication was excellent from start to finish and we are very happy with the end result. Toby could not have been more helpful and accommodating. Have already recommended to friends and will definitely use them again in the future.
Customer in Greater London Posted on 26/03/2026 , work completed 26/03/2026
The trader replied (on 31/03/2026)
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you valued the personal, one-to-one service and found the detailed advice and communication helpful throughout the whole process. It’s especially lovely to hear your feedback about Toby – I’ll be sure to pass your kind words on to him. We’re so pleased you’re happy with the end result. Thank you again for your recommendation and support. We truly appreciate it and look forward to helping you again in the future.
Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid.
Customer Service
Quality
Value
Excellent service from Toby and Matt and the rest of the Cherry Carpets team. Very helpful, knowledgeable and accommodating - especially with providing multiple quotes for our change of heart on carpet/colours, and then kindly storing our order whilst we dealt with ongoing issues with water damage that delayed our fitting date by several months. Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid. Matt even trimmed our leftover offcut to make it easier to store, and advised that we could use this in the case of any future damage to a stair. Very happy with the outcome - many thanks.
Customer in Greater London Posted on 16/02/2026 , work completed 05/02/2026
The trader replied (on 19/02/2026)
Thank you so much for your lovely and thoughtful review. We’re delighted to hear that you felt supported throughout the whole process, especially with the changes to carpet choices and the unexpected delays due to the water damage. We completely understand how stressful that can be, so we’re pleased we could help by storing your order and keeping things flexible for you. It’s great to hear your kind words about Toby and Matt – I’ll be sure to pass them on. From providing multiple quotes to those finishing touches like trimming the offcut for future use, it’s the small details that really matter to us. We’re so pleased you’re happy with your gorgeous stair carpets and the final result. Thank you again for choosing Cherry Carpets – we truly appreciate your support.
Great work & Great People
Customer Service
Quality
Value
I recently moved and needed to replace a carpet in one of the bedrooms. Originally, I checked both Cherry carpets and the competition across the road - Cherry was closed on the day, so I had someone go in on my behalf. That was the right decision. The gentlemen that booked to come view the room, and who I followed up with after to the end (Toby), was very polite and helpful in choice making, did not attempt to up-sell me on anything - even though I had the things I wanted picked out prior. Quoted the price and called to confirm down the line, both times being very favourable and under what I had initially expected. Once booked in, I had to make some adjustments to the timeline. They were very willing and understanding, and worked around my schedule entirely. The people who came to do the actual work were also very friendly and prompt, cleaned up after themselves and left the room looking amazing. I highly recommend anyone to use Cherry Carpets, and going forward, if I need work done elsewhere, they will be who I choose.
Customer in Greater London Posted on 31/01/2026 , work completed 23/12/2025
The trader replied (on 02/02/2026)
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that from your initial enquiry right through to completion, you felt well looked after and confident in your decision to choose Cherry Carpets. It’s great to hear your feedback about Toby’s advice and approach – never being pushy and helping customers choose what’s right for them is something we pride ourselves on. We’re also pleased we could work around your schedule and that our fitting team left everything looking just as it should. Thank you again for your recommendation and trust. We look forward to helping you again in the future whenever you need flooring elsewhere.
Great Local Firm
Customer Service
Quality
Value
Aaron, Andy, Max, and Rob made an excellent job fitting new carpet tiles and stairs carpets to our block of flats. An excellent job ! They were very quick and efficient, friendly and personable, and cleared-up after them. Highly recommended.
Customer in Greater London Posted on 24/01/2026 , work completed 23/01/2026
The trader replied (on 02/02/2026)
Thank you very much for your kind review and recommendation. We’re delighted to hear that you were so pleased with the carpet tiles and stair carpets fitted at your block of flats. It’s great to know that Aaron, Andy, Max, and Rob made such a positive impression with their efficiency, friendliness, and tidy workmanship – I’ll be sure to pass your feedback on to them. Thank you again for choosing Cherry Carpets. We really appreciate your support.
LVT kitchen tile flooring
Customer Service
Quality
Value
Cherry carpets provided a quote and then we visited their showroom to decide on the particular option we preferred. They were friendly and efficient in their dealings with us. A date and time was arranged for fitting and Matt arrived at the appointed time. He carried out the work diligently and meticulously with attention to detail and care in the laying out. The work was completed to programme and our kitchen was left clean and tidy by Matt. This is the second time we have appointed Cherry Carpets and would have no hesitation in using them again and would highly recommend them.
Customer in Greater London Posted on 15/12/2025 , work completed 11/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re really pleased to hear that the process from quotation through to choosing your LVT in our showroom and final installation ran smoothly. It’s great to know that Matt arrived on time and carried out the work with such care and attention to detail, leaving your kitchen clean and tidy. I’ll be sure to pass your feedback on to him. Thank you again for choosing Cherry Carpets. We truly appreciate your recommendation and hope you enjoy your new kitchen flooring for many years to come.