Endorsed by Which?

Cherry Carpets Ltd

4.9

165 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
165 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Two carpets fitted.
Customer Service
Quality
Value
Many thanks to Terry and Max for fitting our latest carpet. Prompt service. fitted in a timely manner. Polite and left the room in a perfect condition.
Customer in Greater London Posted on 16/10/2024 , work completed 16/10/2024
The trader replied (on 18/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experience with our carpet fitting service. Your feedback highlights several key aspects of our service that we take great pride in: Prompt and timely service Excellent workmanship by Terry and Max Polite and professional conduct Thorough clean-up, leaving the room in perfect condition We're particularly pleased that our team completed the job to your satisfaction on the same day (16/10/2024). This quick turnaround while maintaining high-quality work is something we always strive for. Your appreciation of our customer service, quality of work, and value means a great deal to us. We aim to consistently deliver this level of service to all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your carpet fitting needs and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Fitting LVT flooring
Customer Service
Quality
Value
Everyone we dealt with at Cherry Carpets was fantastic, from initial enquiry to fitting and then aftersales support. Couldn’t recommend Cherry Carpets enough.
Customer in Greater London Posted on 03/08/2021 , work completed 26/07/2021
Classrooms and Learning Resource Centre
Customer Service
Quality
Value
Cherry Carpets Ltd have recently fitted carpets in twelve classrooms and the schools learning resource center. I found them to be totally professional from beginning to end i.e. from the day we asked them to quote for our business to the day they finished the work. The school will be replacing more carpets during the course of the next few months and we will absolutely be asking Cherry Carpets to quote again.
Kevin in Greater London Posted on 15/09/2021 , work completed 27/08/2021
Brilliant professional service
Customer Service
Quality
Value
Can't recommend Cherry Carpets enough. Brilliant service from the moment I first visited the shop to completion of the work. A lovely selection of carpets to suit all price ranges and very friendly knowledgeable staff. Fitting team were great and clearly care about the quality of their work. This is a family run business and the care and commitment is evident. Highly recommend.
Customer in Greater London Posted on 26/11/2020 , work completed 23/11/2020
Great service from start to finish
Customer Service
Quality
Value
In 2018 I got a quote from Cherry Carpets but from no fault of their own, didn't use them. I was impressed previously so wanted to go ahead with an order when I needed new carpets again. They gave a great, no sales pitch advice initially - I just outlined what I needed and they offered helpful suggestions. They delivered exactly what they said they could, on time and within my budget. Friendly fitters who got on with the job. Helpful admin service who always got back to me quickly. Would recommend and use again. All round a brilliant local company. Thanks very much.
Customer in Kent Posted on 16/10/2020 , work completed 14/10/2020
Slim plank Karndean
Customer Service
Quality
Value
Excellent attention to detail from the initial survey through to completion. Competitive price and problems found after fitting were quickly booked in for fixing. I would recommend them.
Customer in Greater London Posted on 12/02/2021 , work completed 18/06/2020
3rd job in ongoing project
Customer Service
Quality
Value
Yesterday, the fitter Brian removed old carpet and installed felt-backed vinyl flooring in our dining room. It looks fantastic – very modern and clean and in on-trend gray. As always (this is the 3rd time we've used Cherry Carpets), the work was done on time, on budget, and very professionally. Brian was friendly and thoughtful and cleaned everything up afterwards. He's returning in a couple of weeks to do the 4th instalment in our ongoing project of reflooring the whole house. We have no hesitation in highly recommending Cherry Carpets, the owner Terry, the fitters and the other staff we've talked to.
Lesley in Greater London Posted on 09/06/2021 , work completed 08/06/2021
Fitted amtico in kitchen / hall / toilet
Customer Service
Quality
Value
Brian our fitter was able to improve on the cad plan for tile pattern provided by Amtico for our Classic Argent design. He also put a lot of thought into how best to do the trims between floorings / doorways. He regularly checked in with us and we always agreed and ran with his suggestions. His attention to detail (and we are picky) resulted in a very high standard. He was very friendly and professional. We are delighted with the finished result and would definitely use Cherry Carpets again.
Michele in Greater London Posted on 22/05/2021 , work completed 30/04/2021
Cherry Carpets in Coney Hall, West Wickham.
Customer Service
Quality
Value
Excellent customer service and good knowledgeable people. The supply and fitting of the carpet was seamless with no trouble at all. The fitters were really expert and were willing to take up your old carpet and dispose of it. Everything was left clean and tidy. The quality of the carpet and the underlay is very good and the price for the service we experienced was less than we expected. I have no hesitation in recommending them without reservation.
Customer in Greater London Posted on 15/03/2022 , work completed 14/03/2022
exceptional flooring company
Customer Service
Quality
Value
They fitted my kitchen flooring. I must say the customer service beforehand was exceptional, they really went above and beyond to help me. The fitters on site were just as good. Thorough, meticulous and polite. Amazing company and would always use for any future jobs
Michelle in Greater London Posted on 28/11/2022 , work completed 18/11/2022