Endorsed by Which?

Cherry Carpets Ltd

4.9

179 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
179 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
A really great experience
Customer Service
Quality
Value
This experience was just as I would have hoped for. Cherry Carpets personnel were always helpful and friendly and prepared to go the extra mile, from the day the owner came to assess the job right through to the day of the vinyl floor fitting. The two fitters were friendly, considerate and explained what they would be doing, how long the work would take and when the job was complete the new flooring looked fantastic and finished off the new look to the lounge perfectly! Apart from not eating two of the mince pies I gave them, the fitters were faultless! I certainly recommend to anyone looking for a new floor covering that you definitely consider Cherry Carpets.
Customer in Greater London Posted on 21/12/2020 , work completed 18/12/2020
Great quality of work
Customer Service
Quality
Value
Cherry carpets have been great from start to finish, they advised the best material for what we wanted and had our kitchen, bathroom and toilet completed that all look amazing. The fitter was punctual, hard-working and was well mannered. The squeaky floor has gone in the bathroom and toilet and the kitchen floor which was all over the place is perfectly flat and the room has come alive now the floor is down. 100% recommend cherry carpets
Customer in Greater London Posted on 01/12/2020 , work completed 01/12/2020
Great work completed professionally and efficiently
Customer Service
Quality
Value
The fitters were extremely pleasant in my house, they carried out everything very quickly and the quality of work was outstanding. The carpets are perfect. Highly recommend.
Customer in Greater London Posted on 01/12/2020 , work completed 30/11/2020
Kitchen floor fitting
Customer Service
Quality
Value
Cherry Carpets did an excellent job of laying vinyl flooring in my kitchen. I was impressed by how they made good the existing uneven floor and how neat the vinyl looks (and I'm really fussy). I found Cherry Carpets very responsive and professional. The whole experience from quoting the job to fitting was great.
Customer in Greater London Posted on 26/11/2020 , work completed 24/11/2020
Brilliant professional service
Customer Service
Quality
Value
Can't recommend Cherry Carpets enough. Brilliant service from the moment I first visited the shop to completion of the work. A lovely selection of carpets to suit all price ranges and very friendly knowledgeable staff. Fitting team were great and clearly care about the quality of their work. This is a family run business and the care and commitment is evident. Highly recommend.
Customer in Greater London Posted on 26/11/2020 , work completed 23/11/2020
Excellent work.
Customer Service
Quality
Value
Cherry Carpets have quoted the works required, ordered the items required & fitted them to a good standard. The team of workmen were friendly, very polite & respectful of our home whilst fitting our carpet. Nothing was too much trouble for them. Very pleased with the goods & service.
Customer in Greater London Posted on 19/11/2020 , work completed 19/11/2020
Great service from start to finish
Customer Service
Quality
Value
In 2018 I got a quote from Cherry Carpets but from no fault of their own, didn't use them. I was impressed previously so wanted to go ahead with an order when I needed new carpets again. They gave a great, no sales pitch advice initially - I just outlined what I needed and they offered helpful suggestions. They delivered exactly what they said they could, on time and within my budget. Friendly fitters who got on with the job. Helpful admin service who always got back to me quickly. Would recommend and use again. All round a brilliant local company. Thanks very much.
Customer in Kent Posted on 16/10/2020 , work completed 14/10/2020
Good on communication and install
Customer Service
Quality
Value
We use cherry Carpets for our home, our rental and our kids home I like independent businesses and this company ticks all the boxes why I use them they communicated ,they installed to the high level I expect they took on and researched a difficult install and have been back as part of the after care small businesses only survive if they maintain high standards otherwise they get blown away by the cheaper retail giants, Cherry Carpets maintain that high standard and deserve our business. Good luck crew
Customer in Greater London Posted on 05/10/2020 , work completed 25/09/2020
Great job, would recommend
Customer Service
Quality
Value
We used Cherry Carpets to come and measure up and provide a quote for fitting and carpet. Terry attended and was very thorough and honest with the available options. Pricing was within line with other companies but we chose Cherry because of their friendliness and we felt comfortable with them in our home. Kept us updated at all stages and once the carpet was in, booked the earliest available appointment, pushing this forward when they received a cancellation as we were available sooner. Fitters who came on the first day were respectful of our home. They had to return due to the warehouse sending the wrong measurement of carpet but Terry dealt with this really well and the second fitter was also friendly and respectful. A great job all round, would definitely recommend.
Customer in Greater London Posted on 28/09/2020 , work completed 04/09/2020
Highly recommended
Customer Service
Quality
Value
Absolutely five-star service from the crew at Cherry carpets. Everything was made extremely easy, from first inquiries to final carpet fitting, and it was all done to a very high quality, and extremely quickly and efficiently. Would recommend without hesitation.
Lydia in Greater London Posted on 26/09/2020 , work completed 21/09/2020
Absolutely outstanding.
Customer Service
Quality
Value
Terry at Cherry Carpets is very experienced and knowledgeable, he guided us through the process and his 2 fitters Mat and Terry did an absolutely outstanding job. We are so pleased with how everything looks, we would highly recommend Cherry Carpets, especially if you are thinking of having the LVT wood effect floorboards, which they installed perfectly.
Customer in Greater London Posted on 19/09/2020 , work completed 28/08/2020
Fitting
Customer Service
Quality
Value
Excellent service including measuring and fitting. Really professional job and efficient, quick communication. Recommend very highly!
Customer in Greater London Posted on 10/08/2020 , work completed 07/08/2020
First class service
First class service from everyone at Cherry Carpets from the salesman in store to the estimator and fitter. Work carried out following lockdown and fitter did everything possible to make us feel safe.
Customer in Greater London Posted on 03/08/2020 (Reviewer did not use service)
Fantastic and Quick Job
Customer Service
Quality
Value
I am so impressed with the service offered by Terry and his team. They went above and beyond to source and fit carpets within a short period of time. The outcome is fantastic and I cannot recommend them highly enough!
Customer in Surrey Posted on 02/06/2020 , work completed 02/06/2020
Very thorough job.
Customer Service
Quality
Value
When choosing the new flooring for our dining room, the advice from the staff at Cherry Carpets was informative and helpful. We chose the Moduleo vinyl planks. The fitting went very smoothly over two days and Brian was polite, friendly and very efficient. He was a very tidy worker, always happy to explain the progress and has left us with a floor to be proud of. Work carried out to schedule and budget. Very pleased with their service.
Customer in Greater London Posted on 28/05/2020 , work completed 19/05/2020
Highly recommend Cherry Carpets
Customer Service
Quality
Value
Excellent service from showroom to final fitting. Everyone I dealt with at Cherry Carpets was knowledgable, polite and friendly. I had a floor fitted in my bathroom and I am very pleased with the result. A full day’s work needed, with preparation and fitting, all done to a great standard. Will definitely use again.
Customer in Greater London Posted on 24/03/2020 , work completed 23/03/2020
Excellent work, lovely people
Customer Service
Quality
Value
Cherry Carpets fitted carpet for us in 5 bedrooms as well as on 2 flights of stairs and a landing. Their quote was accurate and clear. They arrived when they said they would and left everything tidy at the end of each day when they were here. Friendly and polite, the three fitters were a delight to deal with. They were happy to move furniture and it felt like nothing was too much trouble. We are very pleased with our lovely new carpet and would recommend this company to anyone.
Customer in Greater London Posted on 09/03/2020 , work completed 05/03/2020
Another excellent job!
Customer Service
Quality
Value
This is the second job I've asked Cherry Carpets to do as part of a continuing refurbishment project. First, the owner Terry came to the house to give us advice and a quotation. Then the installer Ben (who did the first part of our flooring project last year) arrived at the house on time and put down vinyl flooring in two areas. He did his usual meticulous job, which looks fantastic. Everything was done to the agreed schedule and budget. It was nice to see the same people as before. So far, I've met or talked to four members of staff and everyone is friendly and helpful. I recommend them highly.
Customer in Greater London Posted on 04/03/2020 , work completed 25/02/2020
First class work to a very high standard
Customer Service
Quality
Value
The company undertook to replace flooring to kitchen, utility room and shower room. This entailed removal of old flooring throughout, (which revealed extra unexpected work of 3 hours, at no extra charge), screeding the utility room and boarding the kitchen and shower room. Flooring then laid throughout. All work carried out to a very high standard, and Brian, the fitter, would not leave until he was fully satisfied, even though my wife and I were satisfied. Would not hesitate to recommend this company, Brian in particular.
Customer in Greater London Posted on 12/01/2020 , work completed 21/11/2019
Great service
Customer Service
Quality
Value
Everyone we dealt with from Cherry Carpets was great. We needed to get a new carpet in a room before visitors came for Christmas and they made sure they could fit us in. The room was left spotless and the fitters were very friendly. Will definitely use them again when we need flooring.
Customer in Greater London Posted on 26/12/2019 , work completed 20/12/2019
Superb service
Customer Service
Quality
Value
Cherry Carpets fitted vinyl flooring across 1-bed apartment; very happy with both the level of service and friendliness of staff.
Customer in Greater London Posted on 05/12/2019 , work completed 05/12/2019
Tidy and meticullous
Customer Service
Quality
Value
Fitter arrived on time. Terry was very tidy and courteous throughout and worked continuously and meticulously to complete an awkward job to a high standard. Good advice from the showroom when ordering and we are very pleased with the result.
Customer in Greater London Posted on 22/11/2019 , work completed 08/11/2019
Meticulous, caring work.
Customer Service
Quality
Value
Everything was done meticulously, right from the home visit by the owner to give a quote through to the final installation and clean-up. The fitter (Ben) was very careful, when installing the striped stair carpet, to make sure the stripes matched perfectly all down the stairs for the American-fit carpet. The underlay, which is made of eco-friendly materials, is very thick and comfortable to walk on. The vinyl flooring is felt-backed, so it doesn't have a cold feeling at all. The work was completed on time and on budget, and Ben arrived punctually on both days. We'll definitely get more work done by Cherry Carpets. Highly recommended. A great team.
Leslie Posted on 13/11/2019 , work completed 08/11/2019
A rare pleasure
Customer Service
Quality
Value
With so many flaky operators out there it is a real pleasure to deal with a company that takes some pride in its work and provide a service that reflects their attitude. I'd not hesitate to recommend.
Customer in Greater London Posted on 02/09/2019 , work completed 23/08/2019
Excellent service & professionalism
Customer Service
Quality
Value
Cherry fitted a new laminate floor which has considerably enhanced our flat. They provided good independent advice on first visit, helping us chose the right product. The fitting was very professional and they have followed up to seal some gaps in our uneven floor which were revealed by the fitting. Pricing seemed reasonable and good value. Highly recommended.
Customer in Greater London Posted on 09/08/2019 , work completed 07/08/2019