Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Reliable and quality workmanship
Customer Service
Quality
Value
Very pleased with quality of my vinyl flooring and impressed by the reliability of the fitters, and their excellent workmanship. The estimate for the work was given at a time to suit me, and there were no hidden costs. The company was always contactable and helpful if I had a query.
ClairM Posted on 19/10/2018 , work completed 19/10/2018
Bedroom carpet
Customer Service
Quality
Value
Excellent service from Cherry carpets.. Dan was very helpful with carpet advice, providing samples, processing order and fitting.. Brian arrived promptly to fit the carpet and was very efficient and tidy Thoroughly recommend this company.
Customer in Greater London Posted on 01/04/2019 , work completed 28/03/2019
Great service
Customer Service
Quality
Value
Everyone we dealt with from Cherry Carpets was great. We needed to get a new carpet in a room before visitors came for Christmas and they made sure they could fit us in. The room was left spotless and the fitters were very friendly. Will definitely use them again when we need flooring.
Customer in Greater London Posted on 26/12/2019 , work completed 20/12/2019
Tidy and meticullous
Customer Service
Quality
Value
Fitter arrived on time. Terry was very tidy and courteous throughout and worked continuously and meticulously to complete an awkward job to a high standard. Good advice from the showroom when ordering and we are very pleased with the result.
Customer in Greater London Posted on 22/11/2019 , work completed 08/11/2019
Kitchen floor fitting
Customer Service
Quality
Value
Cherry Carpets did an excellent job of laying vinyl flooring in my kitchen. I was impressed by how they made good the existing uneven floor and how neat the vinyl looks (and I'm really fussy). I found Cherry Carpets very responsive and professional. The whole experience from quoting the job to fitting was great.
Customer in Greater London Posted on 26/11/2020 , work completed 24/11/2020
Absolutely outstanding.
Customer Service
Quality
Value
Terry at Cherry Carpets is very experienced and knowledgeable, he guided us through the process and his 2 fitters Mat and Terry did an absolutely outstanding job. We are so pleased with how everything looks, we would highly recommend Cherry Carpets, especially if you are thinking of having the LVT wood effect floorboards, which they installed perfectly.
Customer in Greater London Posted on 19/09/2020 , work completed 28/08/2020
Great service from start to finish.
This was our second order with Cherry Carpets for commercial grade carpet for our office spaces, top quality product, & service. Would highly recommend Cherry Carpets for all my flooring needs.
Customer in Greater London Posted on 08/11/2023 (Reviewer did not use service)
The trader replied (on 27/11/2023)
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Cherry Carpets for the second time. We take pride in providing top-quality products and excellent service to our customers. It's fantastic to know that you would highly recommend us for all your flooring needs. We appreciate your trust in us and look forward to serving you in the future.
Cherry Carpets
Customer Service
Quality
Value
All of the staff at Cherry Carpets are extremely knowledgable, professional & friendly.I have received great advice for my stairs and bedroom carpet. I have a dog who was taken into consideration with my choice of carpet & the finish. Cherry Carpets delivered and fitted an excellent quality carpet that myself & the dog are delighted with.
Customer in Greater London Posted on 24/10/2023 , work completed 16/10/2023
The trader replied (on 27/11/2023)
Thank you so much for your kind words and excellent rating! We are thrilled to hear that you had a wonderful experience with our team at Cherry Carpets. Our knowledgeable and professional staff takes great pride in providing exceptional service and offering expert advice to our valued customers like yourself. We understand the importance of considering your furry friend when choosing the perfect carpet, and we're glad we could help you make the right choice. It brings us joy to know that both you and your dog are delighted with the excellent quality carpet we delivered and fitted. We truly appreciate your business and the trust you've placed in us.
Efficient, courteous and lovely result
Customer Service
Quality
Value
We recarpeted my entire flat and I can't fault the product and the service. Would recommend Cherry Carpets to everyone.
Customer in Greater London Posted on 09/01/2024 , work completed 09/12/2023
The trader replied (on 28/10/2024)
Thank you for your fantastic review of Cherry Carpets! We're delighted to hear that you're completely satisfied with both our product and service for your entire flat recarpeting project. Your endorsement means a great deal to us. We always strive to provide top-quality carpets and exceptional service to all our customers in Greater London and beyond. We're particularly pleased that you would recommend Cherry Carpets to everyone. This kind of recommendation is the highest compliment we could receive and motivates us to maintain our high standards. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your positive experience. We appreciate your business and look forward to serving you again should you have any future flooring requirements. Best regards, The Cherry Carpets Team
Excellent service
Customer Service
Quality
Value
Cherry carpets were very professional and a pleasure to deal with. Communication was excellent, firstly with Jordan and then Dan, and it was no problem for them to delay the installation until after our re decoration was finished. We had a new carpet in the bedroom, landing and on the stairs. Closer to the installation date they called and were able to bring the date forward by 5 days, which worked out very well for us. The quality of the underlay and carpet is outstanding, and the installer was friendly, professional, and tidied up brilliantly before leaving. I would not hesitate to recommend them to anyone who wants new carpets :)
Customer in Greater London Posted on 20/03/2024 , work completed 18/03/2024
The trader replied (on 18/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're thrilled to hear about your positive experience with our services for your bedroom, landing, and stairs carpeting. Your feedback highlights several key aspects of our service that we take great pride in: Professional and pleasant customer interactions Excellent communication throughout the process Flexibility in scheduling to accommodate your needs High-quality materials (underlay and carpet) Friendly and professional installation Thorough clean-up post-installation We're particularly pleased that our team, including Jordan and Dan, maintained excellent communication with you throughout the project. Our ability to accommodate your redecoration schedule and even bring the installation date forward demonstrates our commitment to customer satisfaction. Your appreciation of the quality of our materials and installation work is gratifying. We always aim to provide top-notch products and craftsmanship to ensure our customers' complete satisfaction. Thank you for choosing Cherry Carpets for your carpeting needs and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Great service
Customer Service
Quality
Value
Hi really friendly staff . Great welcome. Happy and helpful. Left a message and they returned my call.
Customer in Greater London Posted on 06/06/2024 , work completed 30/05/2024
The trader replied (on 18/10/2024)
Thank you for your kind words about Cherry Carpets! We're delighted to hear about your positive experience with our team. Your feedback highlights several aspects of our service that we take great pride in: Friendly staff Warm welcome Happy and helpful attitude Prompt follow-up on messages We're particularly pleased that our team was responsive to your needs, returning your call promptly. This level of attentiveness is something we strive to maintain for all our customers. Your appreciation of our customer service, quality, and value means a great deal to us. We aim to consistently deliver this level of service to all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any flooring services in the future, we'll be more than happy to assist you with the same level of dedication and friendliness. Best regards, The Cherry Carpets Team
Bedroom carpet
Customer Service
Quality
Value
Cherry carpets were excellent from start to finish. We have a bedroom with an unusual shape and they could not have been more helpful with advice as to what carpet to use with the least wastage. The fitters did an excellent job and we are delighted with the new carpet. I would thoroughly recommend this company
Customer in Greater London Posted on 18/06/2024 , work completed 11/06/2024
The trader replied (on 17/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're thrilled to hear about your positive experience with our services for your uniquely shaped bedroom. Your feedback highlights several aspects of our service that we take great pride in: Excellent service from start to finish Helpful advice on carpet selection to minimize wastage Expert fitting, especially in a challenging space High customer satisfaction with the final result We're particularly pleased that our team was able to provide valuable guidance on choosing the right carpet for your unusually shaped bedroom. Our goal is always to find the best solution for each customer's specific needs while ensuring efficiency and quality. Your appreciation of our customer service, quality of work, and value means a great deal to us. We strive to maintain these high standards for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your bedroom flooring needs. Your recommendation is incredibly valuable to us, and we're grateful that you took the time to share your positive experience. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Herringbone LVT perfection
Customer Service
Quality
Value
Kerry who fitted the LVT, was extremely professional. The end result was flawless. I enjoyed communicating with Terry and Will in the shop, who were very helpful and the entire experience was fantastic. Cherry Carpets carpeted and supplied and fitted stick-down LVT. On both counts, the work was exceptionally good. Punctual, pleasant and efficient from start to finish.
Customer in Greater London Posted on 16/09/2024 , work completed 21/08/2024
The trader replied (on 16/10/2024)
We're absolutely thrilled to receive your glowing review of Cherry Carpets! It's wonderful to hear about your fantastic experience with our team and services. Your feedback highlights several key aspects of our service that we take great pride in: Kerry's exceptional professionalism and flawless LVT fitting Helpful communication with Terry and Will in the shop High-quality carpeting and LVT installation Punctuality, pleasantness, and efficiency throughout the process We're particularly pleased that you found the herringbone LVT installation to be perfect. This pattern can be challenging to execute, so it's gratifying to know that Kerry delivered such outstanding results. Your appreciation of our customer service, quality of work, and value is incredibly important to us. We strive to maintain these high standards for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for both your carpeting and LVT needs. Your recommendation means a great deal to us, and we're grateful that you took the time to share your positive experience. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and quality. Best regards, The Cherry Carpets Team
Excellent
Customer Service
Quality
Value
From start to finish I cannot fault the Cherry Carpet company. The shop staff were helpful and happily let us take home samples of flooring and carpet. Terry kept in touch with delivery which was very quick. Matt and Max the fitter did a wonderful job and nothing was too much trouble for them. They were polite and friendly and left everything neat and tidy. I would certainly use them again and have no hesitation in recommending the company.
Customer in Greater London Posted on 27/10/2024 , work completed 25/10/2024
The trader replied (on 30/10/2024)
Thank you for your excellent review of Cherry Carpets! We're thrilled to hear about your positive experience with our company from start to finish. Your feedback highlights several key aspects of our service that we take great pride in: Helpful shop staff Convenience of taking home flooring and carpet samples Excellent communication from Terry regarding delivery Quick delivery times Exceptional installation work by Matt and Max Politeness and friendliness of our fitters Thorough clean-up after installation We're particularly pleased that you found our fitters, Matt and Max, to be wonderful in their work, accommodating, and tidy. It's great to know that they left everything neat and tidy after the installation. Your willingness to use our services again and recommend us without hesitation is the highest compliment we could receive. We strive to maintain this level of customer service, quality, and value for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future should you have any additional flooring requirements. Best regards, The Cherry Carpets Team
Great work & Great People
Customer Service
Quality
Value
I recently moved and needed to replace a carpet in one of the bedrooms. Originally, I checked both Cherry carpets and the competition across the road - Cherry was closed on the day, so I had someone go in on my behalf. That was the right decision. The gentlemen that booked to come view the room, and who I followed up with after to the end (Toby), was very polite and helpful in choice making, did not attempt to up-sell me on anything - even though I had the things I wanted picked out prior. Quoted the price and called to confirm down the line, both times being very favourable and under what I had initially expected. Once booked in, I had to make some adjustments to the timeline. They were very willing and understanding, and worked around my schedule entirely. The people who came to do the actual work were also very friendly and prompt, cleaned up after themselves and left the room looking amazing. I highly recommend anyone to use Cherry Carpets, and going forward, if I need work done elsewhere, they will be who I choose.
Customer in Greater London Posted on 31/01/2026 , work completed 23/12/2025
The trader replied (on 02/02/2026)
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that from your initial enquiry right through to completion, you felt well looked after and confident in your decision to choose Cherry Carpets. It’s great to hear your feedback about Toby’s advice and approach – never being pushy and helping customers choose what’s right for them is something we pride ourselves on. We’re also pleased we could work around your schedule and that our fitting team left everything looking just as it should. Thank you again for your recommendation and trust. We look forward to helping you again in the future whenever you need flooring elsewhere.
Flooring
Never used you before so a little apprehensive but have to say very pleased with work The workers were Kerry and Mark they also had to do the sawing in doors so there was dust in the hallway but they swept it all up also wiped down stairs so good on them Well done
Customer in Greater London Posted on 05/12/2025 (Reviewer did not use service)
The trader replied (on 02/02/2026)
Thank you very much for your review. We’re really pleased to hear that, despite your initial apprehension, you were happy with the work and the overall result. It’s great to know Kerry and Mark looked after everything properly, including cleaning up thoroughly after adjusting the doors. I’ll be sure to pass your feedback on to them. Thank you again for choosing Cherry Carpets – we really appreciate it and hope to work with you again in the future.
execellent service
Customer Service
Quality
Value
My laminate kitchen floor was ruined due to a leaking washing machine. I had used this company previously so returned for an insurance quote which was accepted. Communication between Cherry Carpets and myself was excellent. A really personal service .....a very rare experience these days! The new floor was laid to a high standard by the experienced fitters.
106337 Posted on 11/10/2014 , work completed 11/10/2014
Excellent job.
Customer Service
Quality
Value
Very satisfied with work. Arrived on time, did an excellent job.
Linda, London Posted on 07/11/2015 , work completed 07/11/2015
Neat job.
Customer Service
Quality
Value
Cherry Carpets have fitted a kitchen floor with efficiency and high degree of professionalism. Their service was prompt, friendly, and of good value. The fitter completed the job neatly and showed care and concern in the quality of his work.
Gillian, Kent Posted on 19/11/2015 , work completed 19/11/2015
Brilliant job
Customer Service
Quality
Value
An excellent job. Bedroom carpet laid. Two doors had to be shaved at the bottom to cover thick carpet and underlay. Professional and cheerful team. Lovely work; a credit to their company. I now know where to go for more carpeting.
Margaret, Kent Posted on 16/10/2017 , work completed 16/10/2017
Great service from start to finish
Customer Service
Quality
Value
Really pleased with our new carpets, it is simply a revelation to have a soft floor to walk on. The Cherry team were absolute gents and was a joy to have in the house to see them work and listen to the gentle banter. Really made a good decision to use a local firm who pride on doing a great job. Hats off to Connor who made the time to come round and size up the job and gave us a great deal.
K Robe Posted on 12/12/2017 , work completed 12/12/2017
A great team
Customer Service
Quality
Value
We had two bedrooms, stairs, hall and landing fitted with new carpet. Brian and his team were efficient, polite and friendly. They worked really well together, and we are very pleased with the finished result, both the fitting of the carpet and it's quality. The office staff and 'surveyor' were also helpful and friendly.
Green Posted on 25/03/2018 , work completed 25/03/2018
First rate job
Customer Service
Quality
Value
Cherry Carpets were employed to provide & lay carpet to loft and connecting staircase. Underlay & gripper rods were used. Standard of work was excellent. Personnel were courteous, tidy & quiet. The price was as quoted, no extra costs involved. Would recommend without hesitation.
Richard, Kent Posted on 01/03/2018 , work completed 01/03/2018
Fast, painless and great work
Customer Service
Quality
Value
Called Cherry Carpets for an estimate, for a two bedroom flat, and for vinyl to be laid in the kitchen and under the stairs, they came the next day, showed me samples in exactly the price range I was looking for, and was told the carpets would take two weeks to order. I was supplied with my estimate the same day. I ordered my carpets, and agreed on the date they were to be installed. They came on time on the agreed date, where polite, efficient and completed the job in one day. The workmanship is excellent. I would have no hesitation in using Cherry carpets again or recommending them.
Battersea11 Posted on 12/08/2018 , work completed 12/08/2018
Carpet fitted throughout house
Customer Service
Quality
Value
Fantastic service, From initial quote to organising and fitting of the carpet. Nothing was too much trouble, the fitters worked really hard and left the house very clean. Kelly in the office was really helpful with keeping me updated. I would certainly recommend them, competitive price too!
Customer in Greater London Posted on 09/05/2019 , work completed 08/05/2019