Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent job
Customer Service
Quality
Value
The fitter arrived promptly, which was great as we had an appointment we needed to attend. We left the fitter to his job and upon return a couple of hours later, it was all complete. He then hoovered and cleared all mess. Quick, efficient and very tidy.
Sarah, Surrey Posted on 23/03/2019 , work completed 23/03/2019
Slim plank Karndean
Customer Service
Quality
Value
Excellent attention to detail from the initial survey through to completion. Competitive price and problems found after fitting were quickly booked in for fixing. I would recommend them.
Customer in Greater London Posted on 12/02/2021 , work completed 18/06/2020
Classrooms and Learning Resource Centre
Customer Service
Quality
Value
Cherry Carpets Ltd have recently fitted carpets in twelve classrooms and the schools learning resource center. I found them to be totally professional from beginning to end i.e. from the day we asked them to quote for our business to the day they finished the work. The school will be replacing more carpets during the course of the next few months and we will absolutely be asking Cherry Carpets to quote again.
Kevin in Greater London Posted on 15/09/2021 , work completed 27/08/2021
Fantastic and Quick Job
Customer Service
Quality
Value
I am so impressed with the service offered by Terry and his team. They went above and beyond to source and fit carpets within a short period of time. The outcome is fantastic and I cannot recommend them highly enough!
Customer in Surrey Posted on 02/06/2020 , work completed 02/06/2020
Highly recommend Cherry Carpets
Customer Service
Quality
Value
Excellent service from showroom to final fitting. Everyone I dealt with at Cherry Carpets was knowledgable, polite and friendly. I had a floor fitted in my bathroom and I am very pleased with the result. A full day’s work needed, with preparation and fitting, all done to a great standard. Will definitely use again.
Customer in Greater London Posted on 24/03/2020 , work completed 23/03/2020
Brilliant professional service
Customer Service
Quality
Value
Can't recommend Cherry Carpets enough. Brilliant service from the moment I first visited the shop to completion of the work. A lovely selection of carpets to suit all price ranges and very friendly knowledgeable staff. Fitting team were great and clearly care about the quality of their work. This is a family run business and the care and commitment is evident. Highly recommend.
Customer in Greater London Posted on 26/11/2020 , work completed 23/11/2020
Great service from start to finish
Customer Service
Quality
Value
In 2018 I got a quote from Cherry Carpets but from no fault of their own, didn't use them. I was impressed previously so wanted to go ahead with an order when I needed new carpets again. They gave a great, no sales pitch advice initially - I just outlined what I needed and they offered helpful suggestions. They delivered exactly what they said they could, on time and within my budget. Friendly fitters who got on with the job. Helpful admin service who always got back to me quickly. Would recommend and use again. All round a brilliant local company. Thanks very much.
Customer in Kent Posted on 16/10/2020 , work completed 14/10/2020
3rd job in ongoing project
Customer Service
Quality
Value
Yesterday, the fitter Brian removed old carpet and installed felt-backed vinyl flooring in our dining room. It looks fantastic – very modern and clean and in on-trend gray. As always (this is the 3rd time we've used Cherry Carpets), the work was done on time, on budget, and very professionally. Brian was friendly and thoughtful and cleaned everything up afterwards. He's returning in a couple of weeks to do the 4th instalment in our ongoing project of reflooring the whole house. We have no hesitation in highly recommending Cherry Carpets, the owner Terry, the fitters and the other staff we've talked to.
Lesley in Greater London Posted on 09/06/2021 , work completed 08/06/2021
Fitted amtico in kitchen / hall / toilet
Customer Service
Quality
Value
Brian our fitter was able to improve on the cad plan for tile pattern provided by Amtico for our Classic Argent design. He also put a lot of thought into how best to do the trims between floorings / doorways. He regularly checked in with us and we always agreed and ran with his suggestions. His attention to detail (and we are picky) resulted in a very high standard. He was very friendly and professional. We are delighted with the finished result and would definitely use Cherry Carpets again.
Michele in Greater London Posted on 22/05/2021 , work completed 30/04/2021
Fitting LVT flooring
Customer Service
Quality
Value
Everyone we dealt with at Cherry Carpets was fantastic, from initial enquiry to fitting and then aftersales support. Couldn’t recommend Cherry Carpets enough.
Customer in Greater London Posted on 03/08/2021 , work completed 26/07/2021
Cherry Carpets in Coney Hall, West Wickham.
Customer Service
Quality
Value
Excellent customer service and good knowledgeable people. The supply and fitting of the carpet was seamless with no trouble at all. The fitters were really expert and were willing to take up your old carpet and dispose of it. Everything was left clean and tidy. The quality of the carpet and the underlay is very good and the price for the service we experienced was less than we expected. I have no hesitation in recommending them without reservation.
Customer in Greater London Posted on 15/03/2022 , work completed 14/03/2022
exceptional flooring company
Customer Service
Quality
Value
They fitted my kitchen flooring. I must say the customer service beforehand was exceptional, they really went above and beyond to help me. The fitters on site were just as good. Thorough, meticulous and polite. Amazing company and would always use for any future jobs
Michelle in Greater London Posted on 28/11/2022 , work completed 18/11/2022
Very good work
Customer Service
Quality
Value
Had old floor tiles taken up and lino laid in its place. I changed my mind a bit on the type of flooring after seeing samples and was very pleased with what I got. The fitters were pleasant and kept to time, checked with me at each stage and finished carefully. Would certainly recommend.
Customer in Greater London Posted on 13/05/2023 , work completed 12/05/2023
A pleasure to place our formal order with a nice family firm.
Customer Service
Quality
Value
My wife and I are delighted that Cherry Carpets have completed our order to a very high standard and on time. This was due to the excellent planning by Dan in the front office and the two operatives Matt & Max all of whom carried out their respective tasks in a friendly, very efficient and highly professional way. I am also extremely pleased to mention that this is the second contract Cherry Carpets have undertaken for us and on each occasion it has been a pleasure to place our orders with such a good family company because they are nice people to work with and their charges are fair & reasonable. Consequently, we have no hesitation whatsoever in recommending Cherry Carpets to prospective clients. In closing we also confirm this Review is confirmed without reservation. E.W. and F.P. RICHARDS
Customer in Greater London Posted on 14/02/2024 , work completed 10/02/2024
The trader replied (on 28/10/2024)
We're absolutely thrilled to receive your glowing review of Cherry Carpets! It's wonderful to hear that we've successfully completed your order to a high standard and on time, meeting your expectations once again. Your feedback highlights several key aspects of our service that we take great pride in: Excellent planning and coordination by Dan in the front office Highly professional and efficient installation by Matt and Max Friendly and approachable staff throughout the process Fair and reasonable pricing Consistent quality across multiple projects We're particularly pleased that this is the second time you've chosen Cherry Carpets for your flooring needs. Your continued trust in our services is the highest compliment we could receive. Your appreciation of our family company ethos and the pleasant experience of working with our team means a great deal to us. We strive to maintain these high standards of professionalism, efficiency, and friendliness for all our customers. Thank you for your strong recommendation to prospective clients. Your endorsement, given without reservation, is incredibly valuable to us and motivates us to continue delivering exceptional service. We're grateful for your business and for taking the time to share your positive experience. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Bedroom carpet laid.
Customer Service
Quality
Value
Needed a bedroom carpet laid and was concerned about furniture removal difficulties but Cherry Carpets assured us this wouldn’t be a problem. Their friendly fitters arrived and removed remaining furniture and siting our bed so that the old carpet could be removed. Everything was done underlay fitted, carpet laid and door expertly shaved to ensure perfect fit. They replaced furniture they had removed and left everything tidy taking away all the old carpet. This is the second time we have used Cherry Carpets and would highly recommend them to anyone wanting new flooring and a friendly, efficient and knowledgeable firm.
Customer in Greater London Posted on 22/02/2024 , work completed 19/02/2024
The trader replied (on 18/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experience with our bedroom carpet installation service. Your feedback highlights several key aspects of our service that we take great pride in: Reassuring customer concerns about furniture removal Friendly and efficient fitters Comprehensive service including furniture removal and replacement Expert installation, including underlay fitting and door adjustment Thorough clean-up, including removal of old carpet Consistent quality service across multiple engagements We're particularly pleased that we were able to address your concerns about furniture removal difficulties. Our team's ability to handle the entire process - from removing and replacing furniture to expertly shaving the door for a perfect fit - demonstrates our commitment to providing a hassle-free experience for our customers. Your appreciation of our customer service, quality of work, and value means a great deal to us. We always aim to deliver friendly, efficient, and knowledgeable service to all our customers in Greater London and beyond. The fact that this is the second time you've used our services and would highly recommend us is the highest compliment we could receive. It's a testament to our consistent quality and customer-focused approach. Thank you for choosing Cherry Carpets for your bedroom carpeting needs and for taking the time to share your positive experience.
Great service, wonderful carpet
Customer Service
Quality
Value
Very professional from start to finish. From quotation to fitting really helpful and thorough. Really pleased with our new carpet, it looks amazing and wonderful quality. We will definitely use cherry carpets when we look to change other carpets in the house. Thank you so much! Would highly recommend. :)
Customer in Greater London Posted on 19/04/2024 , work completed 26/03/2024
The trader replied (on 18/10/2024)
We're absolutely thrilled to receive your glowing review of Cherry Carpets! Your feedback highlights the key aspects of our service that we consistently strive to deliver: Efficiency and professionalism Friendly customer service Quick turnaround from measurement to installation Careful handling of furniture Thorough clean-up post-installation High-quality carpeting results We're particularly pleased that you found our team to be both professional and friendly, and that we were able to complete your hallway and living room carpeting within a couple of weeks of measurement. It's wonderful to hear that the new carpet looks fantastic and that we left your property immaculate after repositioning all the furniture. Your appreciation of our customer service, quality of work, and value means a great deal to us. We aim to maintain these high standards for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your carpeting needs and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Excellent work
Customer Service
Quality
Value
Great carpet installation today by the two young men from the company. The house looks luxury. Thank you
Customer in Greater London Posted on 10/10/2024 , work completed 10/10/2024
The trader replied (on 16/10/2024)
Thank you for your glowing review of our carpet installation service. We're thrilled to hear that you're pleased with the work completed on 10/10/2024. We're particularly delighted that you found: The installation work excellent Our customer service satisfactory The quality of our work high Our service good value for money It's wonderful to know that our team of "two young men" met your expectations and left your house looking luxurious. We take great pride in transforming our customers' homes and enhancing their living spaces. Your feedback is invaluable to us, and we're grateful that you took the time to share your positive experience. We strive to maintain these high standards for all our customers in Greater London and beyond. Thank you once again for choosing our company for your carpet installation needs. We look forward to serving you in the future should you require any further flooring services. Best regards, The Cherry Carpets Team
Two carpets fitted.
Customer Service
Quality
Value
Many thanks to Terry and Max for fitting our latest carpet. Prompt service. fitted in a timely manner. Polite and left the room in a perfect condition.
Customer in Greater London Posted on 16/10/2024 , work completed 16/10/2024
The trader replied (on 18/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experience with our carpet fitting service. Your feedback highlights several key aspects of our service that we take great pride in: Prompt and timely service Excellent workmanship by Terry and Max Polite and professional conduct Thorough clean-up, leaving the room in perfect condition We're particularly pleased that our team completed the job to your satisfaction on the same day (16/10/2024). This quick turnaround while maintaining high-quality work is something we always strive for. Your appreciation of our customer service, quality of work, and value means a great deal to us. We aim to consistently deliver this level of service to all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your carpet fitting needs and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Cherry Carpets - The Best Of The Best!
Customer Service
Quality
Value
Over the past few years Cherry Carpets have completed 7 superb installations for us and have recently finished laying some LVT to the floor in our dining room. As usual, we are so pleased with their work - the new flooring looks lovely and we cannot thank them enough for their professionalism and attention to detail and for leaving our home clean and tidy at the end of the job. We would particularly like to thank Matt and Kerry (our two fitters) who are true masters of their trade, and also Terry and Toby (and all the showroom team!) for their support, advice and guidance along the way. Having been in the trade myself many years ago, I cannot recommend them highly enough, they really are the best of the best (and such nice people too!).
Customer in Greater London Posted on 19/10/2025 , work completed 10/10/2025
The trader replied (on 02/02/2026)
Thank you so much for such a wonderful review and for your continued trust in Cherry Carpets over the years. Completing multiple installations for you and knowing you’re consistently pleased with the results really means a great deal to us. We’re delighted to hear how happy you are with your new LVT flooring and that our professionalism, attention to detail, and clean finish stood out once again. I’ll be sure to pass your kind words on to Matt and Kerry – they’ll really appreciate the recognition. Thank you again for your loyalty and support. We truly value it and look forward to helping you again in the future.
The best carpet supplier and fitters in SE London
Customer Service
Quality
Value
Exceptional company. Service has been first class and they’ve gone above and beyond to help me. They have put carpet down in my lounge, storeroom, bedroom and hallway. I had lots of fiddly little issues when i bought the house as nothing is even, i had no thresholds, but Terry was phenomenal, nothing was too much trouble. He's such an expert in what he does and you have full confidence that the job will be done right. Wouldn’t use anyone else. Thanks Terry, you're the best.
Customer in Greater London Posted on 26/08/2025 , work completed 20/08/2025
The trader replied (on 02/02/2026)
Thank you so much for such an amazing review. We’re truly delighted to hear how happy you are with the service and the finished flooring throughout your home, especially given the challenges that can come with an older or uneven property. Your kind words about Terry mean a great deal. Taking the time to get the details right and making sure every aspect is finished properly is something we take real pride in, so it’s wonderful to know that gave you complete confidence in the end result. Thank you again for your trust and loyalty. We really appreciate it and wouldn’t hesitate to help again whenever you need us in the future.
Excellent workmanship and quality products
Customer Service
Quality
Value
First time we have used Cherry Carpets, this time for the inital phase of a bigger house refurb, and so impressed with the standard of work, their customer service and fabulous products. The bedroom carpet is very impressive quality, looks and feels fabulous and process from removal of old underlay and carpet to the door trim to accommodate our lush new carpet was efficient, clean and tidy. The shower room has had LVT laid which looks amazing. The room had originally been tiled and the floor needed a lot of prep before the LTV could be laid, but Kerry the fitter was brilliant working round and solving the challenges and installing the flooring with minimal waste and attention to detail. Very pleased with these results and looking forward to Cherry installing the rest of the new flooring once the rooms are ready. Highly recommend for value, craftmanship and quality.
Customer in Greater London Posted on 02/12/2025 , work completed 12/11/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re delighted to hear how pleased you are with both the carpet and hard flooring installations, and that our team provided a professional and personable service throughout. It’s great to know everything was completed on time, on the agreed dates, and within budget – exactly what we always aim for. Your recommendation really does mean a great deal to us. Thank you again for choosing Cherry Carpets. We truly appreciate your support and would be more than happy to help again in the future.
Great Local Firm
Customer Service
Quality
Value
Aaron, Andy, Max, and Rob made an excellent job fitting new carpet tiles and stairs carpets to our block of flats. An excellent job ! They were very quick and efficient, friendly and personable, and cleared-up after them. Highly recommended.
Customer in Greater London Posted on 24/01/2026 , work completed 23/01/2026
The trader replied (on 02/02/2026)
Thank you very much for your kind review and recommendation. We’re delighted to hear that you were so pleased with the carpet tiles and stair carpets fitted at your block of flats. It’s great to know that Aaron, Andy, Max, and Rob made such a positive impression with their efficiency, friendliness, and tidy workmanship – I’ll be sure to pass your feedback on to them. Thank you again for choosing Cherry Carpets. We really appreciate your support.
Excellent service
Customer Service
Quality
Value
I needed my flooring replaced after it suffered water damage. Cherry Carpets offered the cheapest quote and were able to commence work quickly. The outcome is such that the flooring is much better than it was before the damage was done. Cherry Carpets were also very responsive to emails and provided a friendly and professional service. Highly recommended.
roger.jenner Posted on 08/07/2014 , work completed 08/07/2014
My Review
Customer Service
Quality
Value
Very punctual and efficient fitters. Good quality product and will definitely recommend.
Stephanie, Kent Posted on 16/03/2014 , work completed 16/03/2014
Excellent job!
Customer Service
Quality
Value
Great service - carpets and laminate fitted very well. Paul, Terry and Terry worked really hard and did such a great job. Good communication from quotation to fitting, definitely use again - 5 star service.
Happy Customer Posted on 25/11/2016 , work completed 25/11/2016