Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
Absolutely five-star service from the crew at Cherry carpets. Everything was made extremely easy, from first inquiries to final carpet fitting, and it was all done to a very high quality, and extremely quickly and efficiently. Would recommend without hesitation.
Lydia in Greater London Posted on 26/09/2020 , work completed 21/09/2020
Great job, would recommend
Customer Service
Quality
Value
We used Cherry Carpets to come and measure up and provide a quote for fitting and carpet. Terry attended and was very thorough and honest with the available options. Pricing was within line with other companies but we chose Cherry because of their friendliness and we felt comfortable with them in our home. Kept us updated at all stages and once the carpet was in, booked the earliest available appointment, pushing this forward when they received a cancellation as we were available sooner. Fitters who came on the first day were respectful of our home. They had to return due to the warehouse sending the wrong measurement of carpet but Terry dealt with this really well and the second fitter was also friendly and respectful. A great job all round, would definitely recommend.
Customer in Greater London Posted on 28/09/2020 , work completed 04/09/2020
Good on communication and install
Customer Service
Quality
Value
We use cherry Carpets for our home, our rental and our kids home I like independent businesses and this company ticks all the boxes why I use them they communicated ,they installed to the high level I expect they took on and researched a difficult install and have been back as part of the after care small businesses only survive if they maintain high standards otherwise they get blown away by the cheaper retail giants, Cherry Carpets maintain that high standard and deserve our business. Good luck crew
Customer in Greater London Posted on 05/10/2020 , work completed 25/09/2020
Great service from start to finish
Customer Service
Quality
Value
In 2018 I got a quote from Cherry Carpets but from no fault of their own, didn't use them. I was impressed previously so wanted to go ahead with an order when I needed new carpets again. They gave a great, no sales pitch advice initially - I just outlined what I needed and they offered helpful suggestions. They delivered exactly what they said they could, on time and within my budget. Friendly fitters who got on with the job. Helpful admin service who always got back to me quickly. Would recommend and use again. All round a brilliant local company. Thanks very much.
Customer in Kent Posted on 16/10/2020 , work completed 14/10/2020
Excellent work.
Customer Service
Quality
Value
Cherry Carpets have quoted the works required, ordered the items required & fitted them to a good standard. The team of workmen were friendly, very polite & respectful of our home whilst fitting our carpet. Nothing was too much trouble for them. Very pleased with the goods & service.
Customer in Greater London Posted on 19/11/2020 , work completed 19/11/2020
Brilliant professional service
Customer Service
Quality
Value
Can't recommend Cherry Carpets enough. Brilliant service from the moment I first visited the shop to completion of the work. A lovely selection of carpets to suit all price ranges and very friendly knowledgeable staff. Fitting team were great and clearly care about the quality of their work. This is a family run business and the care and commitment is evident. Highly recommend.
Customer in Greater London Posted on 26/11/2020 , work completed 23/11/2020
Kitchen floor fitting
Customer Service
Quality
Value
Cherry Carpets did an excellent job of laying vinyl flooring in my kitchen. I was impressed by how they made good the existing uneven floor and how neat the vinyl looks (and I'm really fussy). I found Cherry Carpets very responsive and professional. The whole experience from quoting the job to fitting was great.
Customer in Greater London Posted on 26/11/2020 , work completed 24/11/2020
Great work completed professionally and efficiently
Customer Service
Quality
Value
The fitters were extremely pleasant in my house, they carried out everything very quickly and the quality of work was outstanding. The carpets are perfect. Highly recommend.
Customer in Greater London Posted on 01/12/2020 , work completed 30/11/2020
Great quality of work
Customer Service
Quality
Value
Cherry carpets have been great from start to finish, they advised the best material for what we wanted and had our kitchen, bathroom and toilet completed that all look amazing. The fitter was punctual, hard-working and was well mannered. The squeaky floor has gone in the bathroom and toilet and the kitchen floor which was all over the place is perfectly flat and the room has come alive now the floor is down. 100% recommend cherry carpets
Customer in Greater London Posted on 01/12/2020 , work completed 01/12/2020
A really great experience
Customer Service
Quality
Value
This experience was just as I would have hoped for. Cherry Carpets personnel were always helpful and friendly and prepared to go the extra mile, from the day the owner came to assess the job right through to the day of the vinyl floor fitting. The two fitters were friendly, considerate and explained what they would be doing, how long the work would take and when the job was complete the new flooring looked fantastic and finished off the new look to the lounge perfectly! Apart from not eating two of the mince pies I gave them, the fitters were faultless! I certainly recommend to anyone looking for a new floor covering that you definitely consider Cherry Carpets.
Customer in Greater London Posted on 21/12/2020 , work completed 18/12/2020
Terrific job very professional
Customer Service
Quality
Value
Used our local shop Cherry Carpets on recommendation from a neighbour, could not speak more highly of their excellent service, from the original estimate, through the order and final laying. The two fitters were extremely efficient and left the room beautifully tidy. I could not be happier with the service.
Customer in Greater London Posted on 11/01/2021 , work completed 08/01/2021
Slim plank Karndean
Customer Service
Quality
Value
Excellent attention to detail from the initial survey through to completion. Competitive price and problems found after fitting were quickly booked in for fixing. I would recommend them.
Customer in Greater London Posted on 12/02/2021 , work completed 18/06/2020
Bedroom carpets fitted
Customer Service
Quality
Value
Had 4 rooms fitted with new carpet. Fitters came when arranged and fitted the carpets with minimum fuss and left the house tidy - good advice about what underlay, etc... to choose. Very happy with service.
Customer in Greater London Posted on 21/02/2021 , work completed 19/02/2021
Excellent service
Customer Service
Quality
Value
First class service. Impressed from first moment entering showroom to final fitting of living room carpet. Very courteous staff, very clean room left after fitting
Paul in Greater London Posted on 11/05/2021 , work completed 10/05/2021
Fitted amtico in kitchen / hall / toilet
Customer Service
Quality
Value
Brian our fitter was able to improve on the cad plan for tile pattern provided by Amtico for our Classic Argent design. He also put a lot of thought into how best to do the trims between floorings / doorways. He regularly checked in with us and we always agreed and ran with his suggestions. His attention to detail (and we are picky) resulted in a very high standard. He was very friendly and professional. We are delighted with the finished result and would definitely use Cherry Carpets again.
Michele in Greater London Posted on 22/05/2021 , work completed 30/04/2021
Terrific job, for the third time
Customer Service
Quality
Value
Cherry Carpets had already completed two jobs for me (one carpet for stairs and landings, one hard flooring) and I had no hesitation in calling on them for the third job - replacing an old carpet in a hallway with Moduleo tiles. Not a big job but a fiddly one, with four doorways/frames. As before, the person they sent (Brian, on this occasion) was professional, courteous, thoughtful in someone else's house and scrupulous in checking on details/choices. On my recommendation, a friend had some work done by Cherry Carpets, and is also delighted.
Customer in Sussex Posted on 05/06/2021 , work completed 04/06/2021
3rd job in ongoing project
Customer Service
Quality
Value
Yesterday, the fitter Brian removed old carpet and installed felt-backed vinyl flooring in our dining room. It looks fantastic – very modern and clean and in on-trend gray. As always (this is the 3rd time we've used Cherry Carpets), the work was done on time, on budget, and very professionally. Brian was friendly and thoughtful and cleaned everything up afterwards. He's returning in a couple of weeks to do the 4th instalment in our ongoing project of reflooring the whole house. We have no hesitation in highly recommending Cherry Carpets, the owner Terry, the fitters and the other staff we've talked to.
Lesley in Greater London Posted on 09/06/2021 , work completed 08/06/2021
Excellent vinyl flooring in our bathroom
Customer Service
Quality
Value
So helpful from when I first entered the shop looking for ideas for replacement vinyl flooring in our bathroom after sustaining a plumbing leak. I took home several samples to check colours and then the process of ordering was very well organised and efficient. The fitter worked so hard to get the flooring just right which was difficult in the tight space behind the toilet but he has done an excellent job. We are delighted with the result.
Anne in Greater London Posted on 25/06/2021 , work completed 22/06/2021
Kitchen and hallway flooring
Customer Service
Quality
Value
We are extremely happy with our flooring and have already had loads of comments on how fantastic it looks. The team from Cherry Carpets were really helpful and work was completed to a really high standard! We will be using them again!
Customer in Greater London Posted on 01/08/2021 , work completed 13/07/2021
Fitting LVT flooring
Customer Service
Quality
Value
Everyone we dealt with at Cherry Carpets was fantastic, from initial enquiry to fitting and then aftersales support. Couldn’t recommend Cherry Carpets enough.
Customer in Greater London Posted on 03/08/2021 , work completed 26/07/2021
Classrooms and Learning Resource Centre
Customer Service
Quality
Value
Cherry Carpets Ltd have recently fitted carpets in twelve classrooms and the schools learning resource center. I found them to be totally professional from beginning to end i.e. from the day we asked them to quote for our business to the day they finished the work. The school will be replacing more carpets during the course of the next few months and we will absolutely be asking Cherry Carpets to quote again.
Kevin in Greater London Posted on 15/09/2021 , work completed 27/08/2021
Efficient and helpful
Customer Service
Quality
Value
My carpet arrived on the agreed date and was fitted with care. It was large and had to be taken up 2 flights but they managed it without marking the walls. The room and stairs were left clean and tidy. Highly recommend them.
Customer in Greater London Posted on 28/10/2021 , work completed 26/10/2021
Great work
Customer Service
Quality
Value
Very pleased with the service and quality of my carpet. Very professional and great customer service. Highly recommended. Definitely will use them again.
Customer in Greater London Posted on 20/11/2021 , work completed 19/11/2021
Cherry Carpets in Coney Hall, West Wickham.
Customer Service
Quality
Value
Excellent customer service and good knowledgeable people. The supply and fitting of the carpet was seamless with no trouble at all. The fitters were really expert and were willing to take up your old carpet and dispose of it. Everything was left clean and tidy. The quality of the carpet and the underlay is very good and the price for the service we experienced was less than we expected. I have no hesitation in recommending them without reservation.
Customer in Greater London Posted on 15/03/2022 , work completed 14/03/2022
Great Service when replacing existing floor - Highly recommend
Customer Service
Quality
Value
Cherry Carpets removed the existing flooring, levelled the floor and laid new LVT, throughout our kitchen/diner, hall and WC. They provided a very good service from initial survey to completion of work. Everyone we dealt with was friendly and professional. The fitters went out of their way to fit the work around our family and with the minimum amount of disruption. They also managed to complete the work ahead of schedule. The staff are all in house and this shows in the approach to and quality of the work. We are very happy with the end result and have no hesitation in recommending them.
Matt in Greater London Posted on 22/05/2022 , work completed 20/05/2022