Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
My Review
Customer Service
Quality
Value
Good, reliable job.
C, London Posted on 15/02/2016 , work completed 15/02/2016
Stairs, landing and bedroom
Customer Service
Quality
Value
I am very happy with all the experiences I encountered with Jerry and his staff. They were very professional from the time of my phone call to delivery and placing the carpet down. I have to say I did not have time to go to the shop and all my requests were met. I will recommend this company always. I was so lucky to find them.
Dee, London Posted on 09/01/2015 , work completed 09/01/2015
Excellent job!
Customer Service
Quality
Value
Great service - carpets and laminate fitted very well. Paul, Terry and Terry worked really hard and did such a great job. Good communication from quotation to fitting, definitely use again - 5 star service.
Happy Customer Posted on 25/11/2016 , work completed 25/11/2016
Fantastic job
Customer Service
Quality
Value
Fantastic job, both Terry & Tony not only fitted our lovely carpet but all was tidy after completing the job. Excellent service, would highly recommend to use this company & will certainly use myself again!!!
Which? Trusted Traders Consumer Posted on 20/05/2017 , work completed 20/05/2017
The trader replied (on 05/10/2017)
Thanks for the review
Fantastic - truly excellent service!
Customer Service
Quality
Value
Brian and the whole Cherry team were fantastic from start to finish! Would thoroughly recommend them to anyone and everyone.
dermotdecourcy Posted on 03/05/2017 , work completed 03/05/2017
Brilliant
Customer Service
Quality
Value
I found them to be reliable, on time and did a really good job. Really reasonable price for trimming, fitting repairing the carpet I had. Definately recommend!
Sophie Edmondson Posted on 03/10/2018 , work completed 03/10/2018
Great service
Customer Service
Quality
Value
Fitted Karndean kitchen flooring - were able to accommodate our revised schedule and did a good job. Would recommend as being very professional and reasonable. Also have a small room carpeted which took no time at all, very pleased with quality of carpet (Wembley range) for the price.
diydame Posted on 13/11/2018 , work completed 13/11/2018
Carpet fitting.
Customer Service
Quality
Value
Professional fitting service. Offered a range of different carpets at decent prices. From measuring to fitting before Xmas the service was at a high standard. The fitters went above and beyond to accommodate additional requirements, such as clearing a previously installed engineered wood floor or repairing a sub floor hole. Staff were approachable. Respected my property and cleared up any mess. I would definitely recommend Cherry carpets just for their customer service alone, much less all their efforts.
Customer in Greater London Posted on 21/12/2018 , work completed 21/12/2018
Great Service
Customer Service
Quality
Value
Brilliant service from all staff from the minute I first walked into the shop to having the carpet fitted and very competitively priced too. Will be using Cherry Carpets again.
Customer in Kent Posted on 17/03/2019 , work completed 15/03/2019
Excellent service/job
Customer Service
Quality
Value
From start to finish I received a very high standard of service. Because there were other issues that needed to be considered before the work was done, I was very grateful for the input from Cherry Carpets. Great coffee and biscuits too at the shop!
Julian, Kent Posted on 01/04/2019 , work completed 01/04/2019
Very impressed
Customer Service
Quality
Value
Cherry carpets have done a fantastic job with the fitting of my carpet on my stairs and landing and the lino in my hall and living room. From start to finish they have been professional, supportive with very kind and trustworthy staff that reflect the high quality of their service. The carpet and lino are of high standard and I would definitely recommend them.
Customer in Greater London Posted on 27/07/2019 , work completed 25/07/2019
Meticulous, caring work.
Customer Service
Quality
Value
Everything was done meticulously, right from the home visit by the owner to give a quote through to the final installation and clean-up. The fitter (Ben) was very careful, when installing the striped stair carpet, to make sure the stripes matched perfectly all down the stairs for the American-fit carpet. The underlay, which is made of eco-friendly materials, is very thick and comfortable to walk on. The vinyl flooring is felt-backed, so it doesn't have a cold feeling at all. The work was completed on time and on budget, and Ben arrived punctually on both days. We'll definitely get more work done by Cherry Carpets. Highly recommended. A great team.
Leslie Posted on 13/11/2019 , work completed 08/11/2019
Excellent work, lovely people
Customer Service
Quality
Value
Cherry Carpets fitted carpet for us in 5 bedrooms as well as on 2 flights of stairs and a landing. Their quote was accurate and clear. They arrived when they said they would and left everything tidy at the end of each day when they were here. Friendly and polite, the three fitters were a delight to deal with. They were happy to move furniture and it felt like nothing was too much trouble. We are very pleased with our lovely new carpet and would recommend this company to anyone.
Customer in Greater London Posted on 09/03/2020 , work completed 05/03/2020
Highly recommended
Customer Service
Quality
Value
Absolutely five-star service from the crew at Cherry carpets. Everything was made extremely easy, from first inquiries to final carpet fitting, and it was all done to a very high quality, and extremely quickly and efficiently. Would recommend without hesitation.
Lydia in Greater London Posted on 26/09/2020 , work completed 21/09/2020
A really great experience
Customer Service
Quality
Value
This experience was just as I would have hoped for. Cherry Carpets personnel were always helpful and friendly and prepared to go the extra mile, from the day the owner came to assess the job right through to the day of the vinyl floor fitting. The two fitters were friendly, considerate and explained what they would be doing, how long the work would take and when the job was complete the new flooring looked fantastic and finished off the new look to the lounge perfectly! Apart from not eating two of the mince pies I gave them, the fitters were faultless! I certainly recommend to anyone looking for a new floor covering that you definitely consider Cherry Carpets.
Customer in Greater London Posted on 21/12/2020 , work completed 18/12/2020
Great quality of work
Customer Service
Quality
Value
Cherry carpets have been great from start to finish, they advised the best material for what we wanted and had our kitchen, bathroom and toilet completed that all look amazing. The fitter was punctual, hard-working and was well mannered. The squeaky floor has gone in the bathroom and toilet and the kitchen floor which was all over the place is perfectly flat and the room has come alive now the floor is down. 100% recommend cherry carpets
Customer in Greater London Posted on 01/12/2020 , work completed 01/12/2020
Terrific job very professional
Customer Service
Quality
Value
Used our local shop Cherry Carpets on recommendation from a neighbour, could not speak more highly of their excellent service, from the original estimate, through the order and final laying. The two fitters were extremely efficient and left the room beautifully tidy. I could not be happier with the service.
Customer in Greater London Posted on 11/01/2021 , work completed 08/01/2021
Great work completed professionally and efficiently
Customer Service
Quality
Value
The fitters were extremely pleasant in my house, they carried out everything very quickly and the quality of work was outstanding. The carpets are perfect. Highly recommend.
Customer in Greater London Posted on 01/12/2020 , work completed 30/11/2020
Excellent vinyl flooring in our bathroom
Customer Service
Quality
Value
So helpful from when I first entered the shop looking for ideas for replacement vinyl flooring in our bathroom after sustaining a plumbing leak. I took home several samples to check colours and then the process of ordering was very well organised and efficient. The fitter worked so hard to get the flooring just right which was difficult in the tight space behind the toilet but he has done an excellent job. We are delighted with the result.
Anne in Greater London Posted on 25/06/2021 , work completed 22/06/2021
Terrific job, for the third time
Customer Service
Quality
Value
Cherry Carpets had already completed two jobs for me (one carpet for stairs and landings, one hard flooring) and I had no hesitation in calling on them for the third job - replacing an old carpet in a hallway with Moduleo tiles. Not a big job but a fiddly one, with four doorways/frames. As before, the person they sent (Brian, on this occasion) was professional, courteous, thoughtful in someone else's house and scrupulous in checking on details/choices. On my recommendation, a friend had some work done by Cherry Carpets, and is also delighted.
Customer in Sussex Posted on 05/06/2021 , work completed 04/06/2021
Kitchen and hallway flooring
Customer Service
Quality
Value
We are extremely happy with our flooring and have already had loads of comments on how fantastic it looks. The team from Cherry Carpets were really helpful and work was completed to a really high standard! We will be using them again!
Customer in Greater London Posted on 01/08/2021 , work completed 13/07/2021
Highly recommend
Customer Service
Quality
Value
Highly recommend Cherry Carpets, an independent shop, they were very helpful and friendly, with no hard sell. They have there own friendly fitters which I liked. Could not fault them. They carpeted our whole house.
Customer in Greater London Posted on 21/06/2023 , work completed 20/06/2023
Bedroom carpets fitted
Customer Service
Quality
Value
Had 4 rooms fitted with new carpet. Fitters came when arranged and fitted the carpets with minimum fuss and left the house tidy - good advice about what underlay, etc... to choose. Very happy with service.
Customer in Greater London Posted on 21/02/2021 , work completed 19/02/2021
Excellent fitting of bathroom vinyl
Customer Service
Quality
Value
Having recently renovated our bathroom we walked into the Cherry Carpets showroom to choose some vinyl flooring. It was just a relatively small job and most carpet shops weren't interested, so what a nice surprise when we visited their showroom - They couldn't have been more helpful and accommodating (and a fantastic range too!) - The fitting was superb, with incredible attention to detail and a real desire to make sure we were completely happy with the job - I would thoroughly recommend them to anyone thinking about any type of flooring and we will definitely be going back when we decorate our hall, stairs & landing later this year!
Customer in Greater London Posted on 10/07/2022 , work completed 19/04/2022
Well Done Cherry Carpets!
Customer Service
Quality
Value
Having had an excellet experience with Cherry Carpets last year when they fitted some vinyl to our new bathroom, we recently returned again to have some carpet fitted to our 3rd bedroom and were not disappointed! - From selecting the carpet in the showroom to the day of the fitting, they could not have been more helpful and we would especially like to thank Toby & Matt for their help, advice & attention to detail, resulting in a fantastic job that we are very happy with. We have since recommended them to several friends who have all had a similar experience, so well done Cherry Carpets - we will be returning again soon!
Customer in Greater London Posted on 25/02/2023 , work completed 18/02/2023