Excellent fitting of bathroom vinyl
Having recently renovated our bathroom we walked into the Cherry Carpets showroom to choose some vinyl flooring. It was just a relatively small job and most carpet shops weren't interested, so what a nice surprise when we visited their showroom - They couldn't have been more helpful and accommodating (and a fantastic range too!) - The fitting was superb, with incredible attention to detail and a real desire to make sure we were completely happy with the job - I would thoroughly recommend them to anyone thinking about any type of flooring and we will definitely be going back when we decorate our hall, stairs & landing later this year!
Customer in Greater London
Posted on 10/07/2022
, work completed 19/04/2022
Recommended
Exemplary on Every Level
Thank you to the team at Cherry Carpets for delivering an outstanding level of service and craftsmanship. From start to finish the process was easy, and the communication on point. 2x sets of stairs, 2x landings and 3x rooms were completed like magic in a day, and there was literally no sign of the works being done as every last bit of fluff and old carpet disappeared with them as they left. You have yourself a customer for life!
Customer in Greater London
Posted on 27/07/2022
, work completed 27/07/2022
Recommended
New carpets
Great job carried out very professionally by a polite team. Competitively priced and great quality product.
Customer in Greater London
Posted on 04/10/2022
, work completed 03/10/2022
Recommended
Excellent service
Very pleased with the service received. The whole process was seamless from visiting the shop to laying of the carpet. Dan was extremely helpful and knowledgeable when visiting the shop and Terry and Henry, the fitters, did a first-rate job.
Customer in Greater London
Posted on 23/11/2022
, work completed 22/11/2022
Recommended
exceptional flooring company
They fitted my kitchen flooring. I must say the customer service beforehand was exceptional, they really went above and beyond to help me. The fitters on site were just as good. Thorough, meticulous and polite. Amazing company and would always use for any future jobs
Michelle in Greater London
Posted on 28/11/2022
, work completed 18/11/2022
Recommended
Superb service
Had new carpets and vinyl fitted in my 2 bedroom flat this month. I initially went into the store and had a very helpful discussion with the team and looked at samples. This was followed up with a home visit by Terry and then both carpets and vinyl were fitted within my requested time scale. I was very impressed with the service and quality of workmanship and products. A speedy personalised service was provided - they were flexible in terms of my needs and went out of their way to fit in with my timelines - and I really appreciated the guidance and advice given. Time keeping was excellent and the team were very friendly, polite, professional, thorough, and tidy. I had previously considered going to the larger carpet chains - but was put off by these larger companies subcontracting out the fitting work and poor reviews in terms of difficulties with following up if any problems. I am really pleased I went instead with a local family-run business - Cherry Carpets employ their fitters - the whole team have gone out of their way in terms of customer service - all responses are speedy - I would 100% recommend them. Thank you!!
Customer in Greater London
Posted on 18/12/2022
, work completed 13/12/2022
Recommended
Recommend without hesitation
Excellent experience from quote to completion. My third experience of using Cherry Carpets, on each occasion they have gone out of their way to be helpful, they're reasonably priced and the work they do is faultless. Really nice friendly people to deal with.
Julie in Greater London
Posted on 09/01/2023
, work completed 03/01/2023
Recommended
Well Done Cherry Carpets!
Having had an excellet experience with Cherry Carpets last year when they fitted some vinyl to our new bathroom, we recently returned again to have some carpet fitted to our 3rd bedroom and were not disappointed! - From selecting the carpet in the showroom to the day of the fitting, they could not have been more helpful and we would especially like to thank Toby & Matt for their help, advice & attention to detail, resulting in a fantastic job that we are very happy with. We have since recommended them to several friends who have all had a similar experience, so well done Cherry Carpets - we will be returning again soon!
Customer in Greater London
Posted on 25/02/2023
, work completed 18/02/2023
Recommended
Very good work
Had old floor tiles taken up and lino laid in its place. I changed my mind a bit on the type of flooring after seeing samples and was very pleased with what I got. The fitters were pleasant and kept to time, checked with me at each stage and finished carefully. Would certainly recommend.
Customer in Greater London
Posted on 13/05/2023
, work completed 12/05/2023
Recommended
Highly recommend
Highly recommend Cherry Carpets, an independent shop, they were very helpful and friendly, with no hard sell. They have there own friendly fitters which I liked. Could not fault them. They carpeted our whole house.
Customer in Greater London
Posted on 21/06/2023
, work completed 20/06/2023
Recommended
First class work
We used Cherry Carpets for our bedroom and hallway flooring they were so good very professional and the workmanship was second to none. We were so pleased we had our stair carpet fitted by Cherry Carpets too. Cherry Carpets did not disappoint from the initial contact to choosing the carpet, quote and fitting it all went through so smoothly. The whole team from administration to fitters are very friendly, helpful and very professional. We will always use Cherry Carpets and wouldn’t hesitate to highly recommend.
Tracey in Greater London
Posted on 04/07/2023
(Reviewer did not use service)
Recommended
Amtico flooring in our kitchen, hall and throughout upstairs plus stair carpet
It's our 2nd time using Cherry Carpets. We have had the same experience for both. We have found them to be friendly and professional from initial quotation to final fit. Our fitter - Brian is very skilled and knowledgeable finding work arounds for forseen and unforseen problems. Always keeping us informed on progress and checking in for our input on key decisions. We felt very comfortable having the Cherry Carpets team in our home. We are delighted with the quality of their work and will be booking Cherry carpets for a third time for a final piece of work in October
Customer in Greater London
Posted on 17/07/2023
, work completed 14/07/2023
Recommended
Superb Service from Start to Finish
We recently used Cherry Carpets to fit new carpets in our new loft conversion and the existing 1st floor and stairs in our house. From the initial consultation to the fitting, the service was fantastic. They brought lots of samples to the initial consultation and talked us through the different types of flooring and what would work best for us taking into consideration the footfall of the area and our pets. They kindly did the fitting for us in 2 stages which worked around our decorating and renovation plans and were really accommodating when we weren’t quite ready for their second visit. The team that did the fitting were very friendly and professional, talking us through everything they were doing and any adjustments that needed to be made and also made sure everything was cleaner than it was before they started. I will definitely be using these guys again in the future and would be more than happy to recommend them to anyone.
Amy in Greater London
Posted on 14/08/2023
, work completed 02/08/2023
Recommended
Fantastic from start to finish.
Cherry carpets fitted bathroom flooring in our flat, including laying a latex subfloor the day before. From my first contact with them they were extremely professional, helpful and their communication was second to none. Their fitter did a fantastic job. Everything was carried out on time and on budget and the price was very reasonable. So pleased to find a company like them. Would definitely recommend them.
Customer in Greater London
Posted on 25/09/2023
, work completed 22/09/2023
Recommended
New carpet
I use to go carpet right, but not happy with carpet and service I received. I visited Cherry carpets to get my stairs and landing carpet, from the moment I went into the shop I was greeted with a smile, they helped me choose my carpet which looks lovely. The service I received was amazing, Matt came around and laid the carpet, what a perfectionist,he was here quite a while, but what a lovely job. I would definitely recommend Cherry Carpets.
Customer in Greater London
Posted on 19/10/2023
(Reviewer did not use service)
Recommended
Cherry Carpets
All of the staff at Cherry Carpets are extremely knowledgable, professional & friendly.I have received great advice for my stairs and bedroom carpet. I have a dog who was taken into consideration with my choice of carpet & the finish. Cherry Carpets delivered and fitted an excellent quality carpet that myself & the dog are delighted with.
Customer in Greater London
Posted on 24/10/2023
, work completed 16/10/2023
Recommended
LVT fitted in four rooms
Really impressed with the service provided by Cherry Carpets. Everything from the initial quote onwards was handled very professionally. Cherry Carpets were polite, punctual, and showed a great amount of attention to detail. The floor looks fantastic and has drawn a lot of compliments!
Customer in Greater London
Posted on 29/10/2023
, work completed 17/04/2023
Recommended
Great service from start to finish.
This was our second order with Cherry Carpets for commercial grade carpet for our office spaces, top quality product, & service. Would highly recommend Cherry Carpets for all my flooring needs.
Customer in Greater London
Posted on 08/11/2023
(Reviewer did not use service)
Recommended
Great carpets at a fair price and the best possible fitters and customer service
Really impressed with this company. I used them based on the good experience of someone else. A good range of floor covering at a fair price but I must highlight the work of the fitters, which is excellent and their customer service is the best. They recommended a good quality, family and pet proof carpet to me and I can testify that the carpet looks great and is performing well. Their attention to detail during my carpet fitting was a joy to see, they tidied up after themselves and removed all the waste, including the old carpet (such a relief). I asked them to come back and investigate a minor issue, turned out it was nothing to do with them but they fixed it for me anyway. They really do care about their customer experience and I'm so glad I've used them. 10 out of 10 from me. Would not hesitate to recommend them.
Customer in Greater London
Posted on 25/11/2023
, work completed 20/11/2023
Recommended
Efficient, courteous and lovely result
We recarpeted my entire flat and I can't fault the product and the service. Would recommend Cherry Carpets to everyone.
Customer in Greater London
Posted on 09/01/2024
, work completed 09/12/2023
Recommended
A pleasure to place our formal order with a nice family firm.
My wife and I are delighted that Cherry Carpets have completed our order to a very high standard and on time. This was due to the excellent planning by Dan in the front office and the two operatives Matt & Max all of whom carried out their respective tasks in a friendly, very efficient and highly professional way. I am also extremely pleased to mention that this is the second contract Cherry Carpets have undertaken for us and on each occasion it has been a pleasure to place our orders with such a good family company because they are nice people to work with and their charges are fair & reasonable. Consequently, we have no hesitation whatsoever in recommending Cherry Carpets to prospective clients. In closing we also confirm this Review is confirmed without reservation. E.W. and F.P. RICHARDS
Customer in Greater London
Posted on 14/02/2024
, work completed 10/02/2024
Recommended
Bedroom carpet laid.
Needed a bedroom carpet laid and was concerned about furniture removal difficulties but Cherry Carpets assured us this wouldn’t be a problem. Their friendly fitters arrived and removed remaining furniture and siting our bed so that the old carpet could be removed. Everything was done underlay fitted, carpet laid and door expertly shaved to ensure perfect fit. They replaced furniture they had removed and left everything tidy taking away all the old carpet. This is the second time we have used Cherry Carpets and would highly recommend them to anyone wanting new flooring and a friendly, efficient and knowledgeable firm.
Customer in Greater London
Posted on 22/02/2024
, work completed 19/02/2024
Recommended
Excellent Carpet Supplier and Fitter
So pleased with our beautiful carpet which Cherry Carpets Ltd laid in our new loft bedroom. The team were very patient with us as we found it difficult to decide on the type & colour of the carpet we wanted. The team arrived on time to quote and then lay the carpet - they were very efficient and communication with us during the whole process was excellent. We want to especially thank the following members of the team: - Jordan (Sales/Office) - Who patiently helped us through the process of choosing and purchasing. Matt (Carpet Layer) Who did an excellent job laying the carpet and very carefully trimming the bottom of the bedroom door to just clear the height of the carpet. Dan (Sales/Office) Who was very helpful on more than several occasions when we called for additional advice, and for coordinating/arranging delivery and fitting times etc. A final thank you to Terry and all of his team at Cherry Carpets for a very professional service. We will definitely be using their services again.
Customer in Greater London
Posted on 13/03/2024
, work completed 06/02/2024
Recommended
Friendly efficient service
We were extremely happy with the service we received from Cherry Carpets from start to finish. Helpful in showroom, offering detailed product information to make choices easier, accessible on the phone to answer any queries and an excellent fitting service with polite, careful fitters leaving everything clean and tidy. Every member of staff was friendly and knowledgeable and we are delighted with the finished job : master bedroom including dressing room, upstairs hall and landing, tricky staircase and extremely large open plan sitting room/dining room
Customer in Greater London
Posted on 18/03/2024
, work completed 06/03/2024
Recommended
Excellent service
Cherry carpets were very professional and a pleasure to deal with. Communication was excellent, firstly with Jordan and then Dan, and it was no problem for them to delay the installation until after our re decoration was finished. We had a new carpet in the bedroom, landing and on the stairs. Closer to the installation date they called and were able to bring the date forward by 5 days, which worked out very well for us. The quality of the underlay and carpet is outstanding, and the installer was friendly, professional, and tidied up brilliantly before leaving. I would not hesitate to recommend them to anyone who wants new carpets :)
Customer in Greater London
Posted on 20/03/2024
, work completed 18/03/2024
Recommended