Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Professional, efficient and excellent value
Customer Service
Quality
Value
Extremely efficient, professional and friendly team who measured up straight away, carpeted within a couple of weeks, repositioned all the furniture afterwards and left the property immaculate. The new carpet in hallway and living room looks fantastic. Wouldn't hesitate to recommend Cherry Carpets to anyone. Thank you to the whole team.
Customer in Greater London Posted on 21/05/2024 , work completed 17/05/2024
The trader replied (on 28/10/2024)
Thank you for your glowing review of Cherry Carpets! We're thrilled to hear about your positive experience with our team and services. Your feedback highlights several key aspects of our service that we take great pride in: Efficiency and professionalism of our team Prompt measurement and quick turnaround for installation Careful handling of furniture Thorough clean-up, leaving the property immaculate High-quality carpet installation in your hallway and living room We're particularly pleased that our team met your expectations in every aspect, from the initial measurement to the final clean-up. It's wonderful to know that the new carpet in your hallway and living room looks fantastic. Your willingness to recommend Cherry Carpets is the highest compliment we could receive. We strive to maintain this level of service for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future if you have any additional flooring requirements. Best regards, The Cherry Carpets Team
A great experience
Customer Service
Quality
Value
We've had two carpets put in by Cherry Carpets over the last couple of months and I would not hesitate to recommend them. Their service is brilliant and they really nice people to deal with. Particular shout out to our fitters Andy and Robert who did a brilliant job yesterday.
Customer in Greater London Posted on 08/11/2024 , work completed 07/11/2024
The trader replied (on 11/11/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experiences with our company over the past couple of months. Your feedback highlights several key aspects of our service that we take great pride in: Excellent overall service Pleasant customer interactions High-quality carpet installations We're particularly pleased that you found our team to be nice people to deal with. Building positive relationships with our customers is a core part of our business philosophy. Your special mention of our fitters, Andy and Robert, for their brilliant work yesterday is greatly appreciated. We'll make sure to pass along your compliments to them. Our installation team's skill and dedication are crucial to ensuring customer satisfaction. Your willingness to recommend Cherry Carpets without hesitation is the highest compliment we could receive. We strive to maintain this level of service excellence, quality, and value for all our customers. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future should you have any additional flooring requirements. Best regards, The Cherry Carpets Team
Positive experience with a Cherry on top
Customer Service
Quality
Value
I recently had Andy, Rob and Max from Cherry Carpets fit Carpet (as well as trim the bottom of the doors) in my hallway, living room and 2 bedrooms on a Friday recently. Firstly I want to say that the 3 guys were superb. Polite, chatty and just cracked on with the work, answering any questions and helping move heavy stuff around as well, they got the job done efficiently and in good time. Even hoovering up the odds and sods of mess at the end of the day. Secondly Cherry Carpets themselves. They let us take samples home for days at a time so we could be sure of the right choice and at no point did they try the hard sell on us. Every person I spoke to there over a number of days, be it on email or phone were very helpful. Of the 3 places I got quotes from they were the best price too which is always a winner. On top of this I liked that the price that they quoted included the trimming of the doors, a fitting the entire carpets and everything else needed to get it done, everywhere else gave me a price for the carpets then listed I had the pay a fitter X amount on the day, and use this other guy to trim the doors as they don’t do it, with Cherry I got the entire price for the entire thing in one package and I think for that alone I would have gone with them even if slightly more expensive. Cheers everyone for a positive experience, see you again in 12 to 15 years when I need a new one :)
Customer in Greater London Posted on 11/11/2024 , work completed 08/11/2024
The trader replied (on 13/11/2024)
Thank you for your glowing review of Cherry Carpets! We're absolutely delighted to hear about your positive experience with our company and team. Your feedback highlights several key aspects of our service that we take great pride in: Exceptional work by our fitters Andy, Rob, and Max Politeness and efficiency of our installation team Helpful assistance with moving heavy items Thorough clean-up after installation Flexible sample policy allowing you to make the right choice No-pressure sales approach Helpful and responsive communication across all channels Competitive pricing All-inclusive pricing structure for a hassle-free experience We're particularly pleased that you appreciated our all-inclusive pricing, which covers carpet fitting, door trimming, and all necessary work. We believe in transparency and simplicity for our customers. Your appreciation of our team's politeness, efficiency, and willingness to help with heavy items is wonderful to hear. We always aim to go above and beyond for our customers. The fact that you found us to be the best-priced option among your quotes is fantastic. We strive to offer excellent value without compromising on quality. Your recommendation and intention to return to us in the future (even if it's in 12 to 15 years!) is the highest compliment we could receive. We look forward to serving you again whenever you need us. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience.
Carpets for sitting room, stairs and landing
It was by chance that I spotted the Cherry Carpets shop in Coney Hall but what a lucky find it proved to be. From the outset their helpfulness, knowledge of the trade, and the products available were invaluable. I was able to choose from a wide selection of carpets and take samples home to review them in location. Measurements of the areas were taken, carpets ordered and fitting carried out in a speedy and efficient manner. The customer service was second to none with all staff, either in the shop or the fitter, Terry, showing their commitment to providing the best possible service. Thank you Cherry Carpets.
Customer in Greater London Posted on 21/10/2024 (Reviewer did not use service)
The trader replied (on 21/10/2024)
Thank you for your wonderful review of Cherry Carpets! We're thrilled that your chance discovery of our shop in Coney Hall turned out to be such a positive experience. We're particularly pleased that you found our team, both in the shop and our fitter Terry, to be committed to providing the best possible service. It's always our goal to ensure our customers have a smooth and satisfying experience from selection to installation. Your appreciation of our product range, expertise, and customer-focused approach means a great deal to us. We strive to maintain these high standards for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your sitting room, stairs, and landing carpeting needs, and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be more than happy to assist you with the same level of dedication and expertise. Best regards, The Cherry Carpets Team
Highly recommended
Customer Service
Quality
Value
I had a stair runner fitted today. Harry was so helpful keeping me updated and sorting things out for me. Terry fitted it and it looks wonderful ! I am so pleased and will definitely use Cherry Carpets again.
Customer in Greater London Posted on 21/11/2024 , work completed 21/11/2024
The trader replied (on 22/11/2024)
Thank you for your glowing review of Cherry Carpets! We're thrilled to hear about your positive experience with our stair runner installation. Your feedback highlights several key aspects of our service that we take great pride in: Excellent customer service from Harry Regular updates throughout the process Skilled installation by Terry High-quality end result We're particularly pleased that Harry kept you well-informed and helped sort things out for you. Clear communication is crucial to ensuring a smooth experience for our customers. It's fantastic to hear that Terry did a wonderful job fitting your stair runner and that you're so pleased with the result. We always aim to deliver outcomes that exceed our customers' expectations. Thank you for choosing Cherry Carpets for your stair runner needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future for any additional flooring requirements you may have. Best regards, The Cherry Carpets Team
Another great Job
Customer Service
Quality
Value
I have now used Cherry Carpets several times and they never fail to provide a excellent service. They provided very good advice about what sort of base my kitchen floor needed and it took some considerable time for them to remove the old one but always with a cheary smile. They take pride in there work and athough this was a small area nothing was left to chance for it to be absolutey perfect. I would not hesitate in recommending them to anybody it is hard to find such good servive these days and long may it continue
Customer in Greater London Posted on 12/09/2024 , work completed 15/07/2024
The trader replied (on 16/10/2024)
We're absolutely chuffed to bits with your glowing review of Cherry Carpets! It's fantastic to hear that we've consistently met your expectations over multiple projects. Your feedback highlights several aspects of our service that we're particularly proud of: Excellent advice on kitchen flooring requirements Thorough removal of old flooring, despite the time-consuming nature Cheerful attitude throughout the process Attention to detail, even in small areas Pride in our workmanship We're thrilled that you found our service to be top-notch, especially in today's market where quality service can be hard to come by. Your recommendation means the world to us, and we're grateful for your continued trust in Cherry Carpets. Rest assured, we'll continue to strive for excellence in all our future projects. Thank you for being a loyal customer and for taking the time to share your positive experience. Should you need our services again, we'll be more than happy to assist you with the same level of dedication and quality. Best regards, The Cherry Carpets Team
Excellent Communication and Very Professional
Customer Service
Quality
Value
This is the first time I have used this company and it won't be the last. They have carried out the supply and fitting of new carpet including removal of the old carpet and underlay though out my house including removing and replacing all furniture etc as necessary. I have found them to be very proficient, helpful and professional and good value from start to finish.
Customer in Kent Posted on 15/11/2025 , work completed 14/11/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re delighted to hear that your first experience with Cherry Carpets was such a positive one and that you found our service professional, helpful, and good value from start to finish. It’s great to know that the full process – from uplift and removal through to fitting and moving furniture – was handled smoothly and to your satisfaction. Thank you again for choosing Cherry Carpets. We truly appreciate your support and look forward to helping you again in the future.
Great service and knowledgable staff
Customer Service
Quality
Value
Excellent service from Cherry. Toby was exceptionally helpful and good work by Andy and Terry on the fitting of the stairs, bedrooms and hall.
Customer in Greater London Posted on 08/12/2025 , work completed 03/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind review. We’re really pleased to hear you received excellent service and found our team knowledgeable. I’ll be sure to pass your feedback on to Toby – he’ll really appreciate it. Thank you again for choosing Cherry Carpets.
My Review
Customer Service
Quality
Value
Very happy with work and workman.
Jo, London Posted on 26/10/2015 , work completed 26/10/2015
Excellent workmanship
Customer Service
Quality
Value
Paul did a fantastic job fitting carpet to my stairs. I am very pleased with the workmanship which is of very high quality. Very pleasant people from admin to fitter. Excellent communication. Will definitely use them again.
Mrs Chavs Posted on 18/01/2017 , work completed 18/01/2017
Consistently reliable carpet fitting firm
Customer Service
Quality
Value
I have used Cherry Carpets three times now and every time they came round promptly, gave us clear estimates, did the work fast and well, left everything tidy, invoiced us clearly and were a pleasure to work with. Highly recommended.
BromleyG Posted on 13/03/2015 , work completed 13/03/2015
happy customer
Customer Service
Quality
Value
help to choose the carpet and flooring in the first place , when the time came the carpet and flooring was laid to a high standard by David the carpet fitter , very helpful and friendly and in good humour - a minor problem sorted quickly with no fuss by Cherry , happy customer - and they used a spray with a 10 year guarentee to protect the carpet - was on 3rd floor no lift so difficult job , clean and tidy afterwards so all good
londonlass Posted on 27/03/2015 , work completed 27/03/2015
Carpet 3 bedrooms, stairs and lounge
Customer Service
Quality
Value
Great job, very pleased with the carpets provided, fitting and overall service. Charlie and David came to quote with all the swatches and gave helpful advice, quickly sent across the quote and tailored to some additional requests, all fitted a couple of weeks later to a high standard. Will was a great fitter and went out of his way to get the work done (worked until about 8pm one evening). Recommended.
2011-08-04 14:39:09.5 Posted on 22/06/2015 , work completed 22/06/2015
Brilliant job
Customer Service
Quality
Value
Worked very hard and did an amazing job.
Kathleen, Berkshire Posted on 23/12/2015 , work completed 23/12/2015
Really professional, great job
Customer Service
Quality
Value
After being let down several times by other carpet fitters we finally found Cherry Carpets. Great find! The guys were really helpful & professional. We are really happy with the results.
Barry, London Posted on 12/12/2015 , work completed 12/12/2015
Great job
Customer Service
Quality
Value
The workman gave me an efficient and professional service. They were courtesy & considerate. I would highly recommend the company to family & friends.
Eric, London Posted on 09/07/2016 , work completed 09/07/2016
Brilliant job
Customer Service
Quality
Value
Very helpful. Polite. Efficient.
Ed, London Posted on 14/07/2016 , work completed 14/07/2016
Cherry Pickers
Customer Service
Quality
Value
Second time we've used this company. Punctual, professional and competitively priced.
Peter, Kent Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 05/10/2017)
Thanks for the review
First class work to a very high standard
Customer Service
Quality
Value
The company undertook to replace flooring to kitchen, utility room and shower room. This entailed removal of old flooring throughout, (which revealed extra unexpected work of 3 hours, at no extra charge), screeding the utility room and boarding the kitchen and shower room. Flooring then laid throughout. All work carried out to a very high standard, and Brian, the fitter, would not leave until he was fully satisfied, even though my wife and I were satisfied. Would not hesitate to recommend this company, Brian in particular.
Customer in Greater London Posted on 12/01/2020 , work completed 21/11/2019
Another excellent job!
Customer Service
Quality
Value
This is the second job I've asked Cherry Carpets to do as part of a continuing refurbishment project. First, the owner Terry came to the house to give us advice and a quotation. Then the installer Ben (who did the first part of our flooring project last year) arrived at the house on time and put down vinyl flooring in two areas. He did his usual meticulous job, which looks fantastic. Everything was done to the agreed schedule and budget. It was nice to see the same people as before. So far, I've met or talked to four members of staff and everyone is friendly and helpful. I recommend them highly.
Customer in Greater London Posted on 04/03/2020 , work completed 25/02/2020
Great job, would recommend
Customer Service
Quality
Value
We used Cherry Carpets to come and measure up and provide a quote for fitting and carpet. Terry attended and was very thorough and honest with the available options. Pricing was within line with other companies but we chose Cherry because of their friendliness and we felt comfortable with them in our home. Kept us updated at all stages and once the carpet was in, booked the earliest available appointment, pushing this forward when they received a cancellation as we were available sooner. Fitters who came on the first day were respectful of our home. They had to return due to the warehouse sending the wrong measurement of carpet but Terry dealt with this really well and the second fitter was also friendly and respectful. A great job all round, would definitely recommend.
Customer in Greater London Posted on 28/09/2020 , work completed 04/09/2020
Superb service
Customer Service
Quality
Value
Had new carpets and vinyl fitted in my 2 bedroom flat this month. I initially went into the store and had a very helpful discussion with the team and looked at samples. This was followed up with a home visit by Terry and then both carpets and vinyl were fitted within my requested time scale. I was very impressed with the service and quality of workmanship and products. A speedy personalised service was provided - they were flexible in terms of my needs and went out of their way to fit in with my timelines - and I really appreciated the guidance and advice given. Time keeping was excellent and the team were very friendly, polite, professional, thorough, and tidy. I had previously considered going to the larger carpet chains - but was put off by these larger companies subcontracting out the fitting work and poor reviews in terms of difficulties with following up if any problems. I am really pleased I went instead with a local family-run business - Cherry Carpets employ their fitters - the whole team have gone out of their way in terms of customer service - all responses are speedy - I would 100% recommend them. Thank you!!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
Recommend without hesitation
Customer Service
Quality
Value
Excellent experience from quote to completion. My third experience of using Cherry Carpets, on each occasion they have gone out of their way to be helpful, they're reasonably priced and the work they do is faultless. Really nice friendly people to deal with.
Julie in Greater London Posted on 09/01/2023 , work completed 03/01/2023
Excellent service
Customer Service
Quality
Value
Very pleased with the service received. The whole process was seamless from visiting the shop to laying of the carpet. Dan was extremely helpful and knowledgeable when visiting the shop and Terry and Henry, the fitters, did a first-rate job.
Customer in Greater London Posted on 23/11/2022 , work completed 22/11/2022
Excellent service
Customer Service
Quality
Value
First class service. Impressed from first moment entering showroom to final fitting of living room carpet. Very courteous staff, very clean room left after fitting
Paul in Greater London Posted on 11/05/2021 , work completed 10/05/2021