Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Carpet fitting.
Customer Service
Quality
Value
Professional fitting service. Offered a range of different carpets at decent prices. From measuring to fitting before Xmas the service was at a high standard. The fitters went above and beyond to accommodate additional requirements, such as clearing a previously installed engineered wood floor or repairing a sub floor hole. Staff were approachable. Respected my property and cleared up any mess. I would definitely recommend Cherry carpets just for their customer service alone, much less all their efforts.
Customer in Greater London Posted on 21/12/2018 , work completed 21/12/2018
A really professional outfit
Customer Service
Quality
Value
Absolutely brilliant job from start to finish. Quote was provided swiftly and the fitters arrived on time. I was at the property during the fitting and the workmen were polite, courteous and professional. They ensured high safety standards and the work was completed to an excellent standard.
Customer in Greater London Posted on 17/02/2019 , work completed 15/02/2019
Great Service
Customer Service
Quality
Value
Brilliant service from all staff from the minute I first walked into the shop to having the carpet fitted and very competitively priced too. Will be using Cherry Carpets again.
Customer in Kent Posted on 17/03/2019 , work completed 15/03/2019
Excellent job
Customer Service
Quality
Value
The fitter arrived promptly, which was great as we had an appointment we needed to attend. We left the fitter to his job and upon return a couple of hours later, it was all complete. He then hoovered and cleared all mess. Quick, efficient and very tidy.
Sarah, Surrey Posted on 23/03/2019 , work completed 23/03/2019
Excellent service/job
Customer Service
Quality
Value
From start to finish I received a very high standard of service. Because there were other issues that needed to be considered before the work was done, I was very grateful for the input from Cherry Carpets. Great coffee and biscuits too at the shop!
Julian, Kent Posted on 01/04/2019 , work completed 01/04/2019
Bedroom carpet
Customer Service
Quality
Value
Excellent service from Cherry carpets.. Dan was very helpful with carpet advice, providing samples, processing order and fitting.. Brian arrived promptly to fit the carpet and was very efficient and tidy Thoroughly recommend this company.
Customer in Greater London Posted on 01/04/2019 , work completed 28/03/2019
Carpet fitting
Customer Service
Quality
Value
I would highly recommend Cherry Carpets to fit carpets for you. I had my hall and stairs carpeted and Lino fitted on the bathroom and they did a great job of it and left everything spotlessly clean after. Great work!
Customer in Greater London Posted on 03/04/2019 , work completed 22/03/2019
Carpet fitted throughout house
Customer Service
Quality
Value
Fantastic service, From initial quote to organising and fitting of the carpet. Nothing was too much trouble, the fitters worked really hard and left the house very clean. Kelly in the office was really helpful with keeping me updated. I would certainly recommend them, competitive price too!
Customer in Greater London Posted on 09/05/2019 , work completed 08/05/2019
Our "Go To" Carpet Supplier and Fitter
Customer Service
Quality
Value
We run a small property management company specialising in short lets, so occasionally have the need to replace carpets. We have used Cherry Carpets a few times and have always found them to superb. Their customer service and quality of work is second to none, and their prices are very competitive.
Madison Hill Posted on 10/06/2019 , work completed 04/06/2019
Very impressed
Customer Service
Quality
Value
Cherry carpets have done a fantastic job with the fitting of my carpet on my stairs and landing and the lino in my hall and living room. From start to finish they have been professional, supportive with very kind and trustworthy staff that reflect the high quality of their service. The carpet and lino are of high standard and I would definitely recommend them.
Customer in Greater London Posted on 27/07/2019 , work completed 25/07/2019
Excellent service & professionalism
Customer Service
Quality
Value
Cherry fitted a new laminate floor which has considerably enhanced our flat. They provided good independent advice on first visit, helping us chose the right product. The fitting was very professional and they have followed up to seal some gaps in our uneven floor which were revealed by the fitting. Pricing seemed reasonable and good value. Highly recommended.
Customer in Greater London Posted on 09/08/2019 , work completed 07/08/2019
A rare pleasure
Customer Service
Quality
Value
With so many flaky operators out there it is a real pleasure to deal with a company that takes some pride in its work and provide a service that reflects their attitude. I'd not hesitate to recommend.
Customer in Greater London Posted on 02/09/2019 , work completed 23/08/2019
Meticulous, caring work.
Customer Service
Quality
Value
Everything was done meticulously, right from the home visit by the owner to give a quote through to the final installation and clean-up. The fitter (Ben) was very careful, when installing the striped stair carpet, to make sure the stripes matched perfectly all down the stairs for the American-fit carpet. The underlay, which is made of eco-friendly materials, is very thick and comfortable to walk on. The vinyl flooring is felt-backed, so it doesn't have a cold feeling at all. The work was completed on time and on budget, and Ben arrived punctually on both days. We'll definitely get more work done by Cherry Carpets. Highly recommended. A great team.
Leslie Posted on 13/11/2019 , work completed 08/11/2019
Tidy and meticullous
Customer Service
Quality
Value
Fitter arrived on time. Terry was very tidy and courteous throughout and worked continuously and meticulously to complete an awkward job to a high standard. Good advice from the showroom when ordering and we are very pleased with the result.
Customer in Greater London Posted on 22/11/2019 , work completed 08/11/2019
Superb service
Customer Service
Quality
Value
Cherry Carpets fitted vinyl flooring across 1-bed apartment; very happy with both the level of service and friendliness of staff.
Customer in Greater London Posted on 05/12/2019 , work completed 05/12/2019
Great service
Customer Service
Quality
Value
Everyone we dealt with from Cherry Carpets was great. We needed to get a new carpet in a room before visitors came for Christmas and they made sure they could fit us in. The room was left spotless and the fitters were very friendly. Will definitely use them again when we need flooring.
Customer in Greater London Posted on 26/12/2019 , work completed 20/12/2019
First class work to a very high standard
Customer Service
Quality
Value
The company undertook to replace flooring to kitchen, utility room and shower room. This entailed removal of old flooring throughout, (which revealed extra unexpected work of 3 hours, at no extra charge), screeding the utility room and boarding the kitchen and shower room. Flooring then laid throughout. All work carried out to a very high standard, and Brian, the fitter, would not leave until he was fully satisfied, even though my wife and I were satisfied. Would not hesitate to recommend this company, Brian in particular.
Customer in Greater London Posted on 12/01/2020 , work completed 21/11/2019
Another excellent job!
Customer Service
Quality
Value
This is the second job I've asked Cherry Carpets to do as part of a continuing refurbishment project. First, the owner Terry came to the house to give us advice and a quotation. Then the installer Ben (who did the first part of our flooring project last year) arrived at the house on time and put down vinyl flooring in two areas. He did his usual meticulous job, which looks fantastic. Everything was done to the agreed schedule and budget. It was nice to see the same people as before. So far, I've met or talked to four members of staff and everyone is friendly and helpful. I recommend them highly.
Customer in Greater London Posted on 04/03/2020 , work completed 25/02/2020
Excellent work, lovely people
Customer Service
Quality
Value
Cherry Carpets fitted carpet for us in 5 bedrooms as well as on 2 flights of stairs and a landing. Their quote was accurate and clear. They arrived when they said they would and left everything tidy at the end of each day when they were here. Friendly and polite, the three fitters were a delight to deal with. They were happy to move furniture and it felt like nothing was too much trouble. We are very pleased with our lovely new carpet and would recommend this company to anyone.
Customer in Greater London Posted on 09/03/2020 , work completed 05/03/2020
Highly recommend Cherry Carpets
Customer Service
Quality
Value
Excellent service from showroom to final fitting. Everyone I dealt with at Cherry Carpets was knowledgable, polite and friendly. I had a floor fitted in my bathroom and I am very pleased with the result. A full day’s work needed, with preparation and fitting, all done to a great standard. Will definitely use again.
Customer in Greater London Posted on 24/03/2020 , work completed 23/03/2020
Very thorough job.
Customer Service
Quality
Value
When choosing the new flooring for our dining room, the advice from the staff at Cherry Carpets was informative and helpful. We chose the Moduleo vinyl planks. The fitting went very smoothly over two days and Brian was polite, friendly and very efficient. He was a very tidy worker, always happy to explain the progress and has left us with a floor to be proud of. Work carried out to schedule and budget. Very pleased with their service.
Customer in Greater London Posted on 28/05/2020 , work completed 19/05/2020
Fantastic and Quick Job
Customer Service
Quality
Value
I am so impressed with the service offered by Terry and his team. They went above and beyond to source and fit carpets within a short period of time. The outcome is fantastic and I cannot recommend them highly enough!
Customer in Surrey Posted on 02/06/2020 , work completed 02/06/2020
First class service
First class service from everyone at Cherry Carpets from the salesman in store to the estimator and fitter. Work carried out following lockdown and fitter did everything possible to make us feel safe.
Customer in Greater London Posted on 03/08/2020 (Reviewer did not use service)
Fitting
Customer Service
Quality
Value
Excellent service including measuring and fitting. Really professional job and efficient, quick communication. Recommend very highly!
Customer in Greater London Posted on 10/08/2020 , work completed 07/08/2020
Absolutely outstanding.
Customer Service
Quality
Value
Terry at Cherry Carpets is very experienced and knowledgeable, he guided us through the process and his 2 fitters Mat and Terry did an absolutely outstanding job. We are so pleased with how everything looks, we would highly recommend Cherry Carpets, especially if you are thinking of having the LVT wood effect floorboards, which they installed perfectly.
Customer in Greater London Posted on 19/09/2020 , work completed 28/08/2020