Endorsed by Which?

Cherry Carpets Ltd

4.9

181 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient and helpful
Customer Service
Quality
Value
My carpet arrived on the agreed date and was fitted with care. It was large and had to be taken up 2 flights but they managed it without marking the walls. The room and stairs were left clean and tidy. Highly recommend them.
Customer in Greater London Posted on 28/10/2021 , work completed 26/10/2021
Exemplary on Every Level
Customer Service
Quality
Value
Thank you to the team at Cherry Carpets for delivering an outstanding level of service and craftsmanship. From start to finish the process was easy, and the communication on point. 2x sets of stairs, 2x landings and 3x rooms were completed like magic in a day, and there was literally no sign of the works being done as every last bit of fluff and old carpet disappeared with them as they left. You have yourself a customer for life!
Customer in Greater London Posted on 27/07/2022 , work completed 27/07/2022
New carpets
Customer Service
Quality
Value
Great job carried out very professionally by a polite team. Competitively priced and great quality product.
Customer in Greater London Posted on 04/10/2022 , work completed 03/10/2022
Amtico flooring in our kitchen, hall and throughout upstairs plus stair carpet
Customer Service
Quality
Value
It's our 2nd time using Cherry Carpets. We have had the same experience for both. We have found them to be friendly and professional from initial quotation to final fit. Our fitter - Brian is very skilled and knowledgeable finding work arounds for forseen and unforseen problems. Always keeping us informed on progress and checking in for our input on key decisions. We felt very comfortable having the Cherry Carpets team in our home. We are delighted with the quality of their work and will be booking Cherry carpets for a third time for a final piece of work in October
Customer in Greater London Posted on 17/07/2023 , work completed 14/07/2023
Excellent Carpet Supplier and Fitter
Customer Service
Quality
Value
So pleased with our beautiful carpet which Cherry Carpets Ltd laid in our new loft bedroom. The team were very patient with us as we found it difficult to decide on the type & colour of the carpet we wanted. The team arrived on time to quote and then lay the carpet - they were very efficient and communication with us during the whole process was excellent. We want to especially thank the following members of the team: - Jordan (Sales/Office) - Who patiently helped us through the process of choosing and purchasing. Matt (Carpet Layer) Who did an excellent job laying the carpet and very carefully trimming the bottom of the bedroom door to just clear the height of the carpet. Dan (Sales/Office) Who was very helpful on more than several occasions when we called for additional advice, and for coordinating/arranging delivery and fitting times etc. A final thank you to Terry and all of his team at Cherry Carpets for a very professional service. We will definitely be using their services again.
Customer in Greater London Posted on 13/03/2024 , work completed 06/02/2024
The trader replied (on 18/10/2024)
Thank you for your glowing review of Cherry Carpets! We're thrilled to hear about your positive experience with our services for your new loft bedroom carpeting. Your feedback highlights several key aspects of our service that we take great pride in: Beautiful carpet quality Patient and helpful team during the decision-making process Punctual and efficient service Excellent communication throughout the project Skilled and careful installation We're particularly pleased that our team, especially Jordan, Matt, and Dan, provided you with exceptional service: Jordan's patience in helping you choose the right carpet Matt's excellent work in laying the carpet and carefully trimming the bedroom door Dan's helpfulness in providing additional advice and coordinating delivery and fitting times Your appreciation of our customer service, quality of work, and value means a great deal to us. We always aim to provide a professional and satisfying experience for all our customers in Greater London and beyond. Thank you for choosing Cherry Carpets for your loft bedroom carpeting needs and for taking the time to share your positive experience. Your recommendation and intention to use our services again are incredibly valuable to us. We look forward to assisting you with any future flooring projects, maintaining the same level of dedication and expertise. Best regards, Terry and the entire Cherry Carpets Team
Friendly efficient service
Customer Service
Quality
Value
We were extremely happy with the service we received from Cherry Carpets from start to finish. Helpful in showroom, offering detailed product information to make choices easier, accessible on the phone to answer any queries and an excellent fitting service with polite, careful fitters leaving everything clean and tidy. Every member of staff was friendly and knowledgeable and we are delighted with the finished job : master bedroom including dressing room, upstairs hall and landing, tricky staircase and extremely large open plan sitting room/dining room
Customer in Greater London Posted on 18/03/2024 , work completed 06/03/2024
The trader replied (on 18/10/2024)
We're absolutely delighted to receive your glowing review of Cherry Carpets! Your feedback highlights the key aspects of our service that we consistently strive to deliver: Helpful and informative showroom experience Detailed product information to aid decision-making Accessible and responsive customer support Excellent fitting service Polite and careful fitters Thorough clean-up post-installation Friendly and knowledgeable staff throughout the process We're particularly pleased that you found our team helpful in the showroom, providing detailed product information to make your choices easier. It's wonderful to hear that we were accessible by phone to answer your queries, demonstrating our commitment to customer support. Your appreciation of our fitting service is gratifying. We always aim to ensure our fitters are polite, careful, and leave everything clean and tidy after the job is done. We're thrilled that you're delighted with the finished job, especially given the variety and complexity of the areas covered - master bedroom including dressing room, upstairs hall and landing, tricky staircase, and the extremely large open plan sitting room/dining room. It's a testament to our team's expertise and attention to detail. Thank you for choosing Cherry Carpets for your extensive carpeting needs and for taking the time to share your positive experience. Your recommendation is incredibly valuable to us. Should you require any further flooring services in the future, we'll be
Flooring
Customer Service
Quality
Value
I’ve had the downstairs done with LVT and I am so happy with the results The guys were very helpful and resolved the initial issues quickly for me and the floor was laid beautifully Polite and friendly Kept me informed of all the work and arrived on time and worked cleanly throughout the job Very pleased and will use again and recommend them Thank you
Customer in Greater London Posted on 27/01/2025 , work completed 27/01/2025
The trader replied (on 29/01/2025)
Thank you for your wonderful feedback about your experience with Cherry Carpets! We're thrilled to hear that you're so happy with the LVT flooring in your downstairs area. Your review highlights several key aspects of our service that we take great pride in: High-quality installation of LVT flooring Helpful and friendly staff Quick resolution of initial issues Excellent communication throughout the process Punctuality and cleanliness during the job We're particularly pleased that our team was able to resolve any initial issues quickly and efficiently. Our goal is always to ensure customer satisfaction, and we're glad we could address your concerns promptly. It's fantastic to hear that you found our installers to be polite, friendly, and informative. We believe that clear communication and a positive attitude are essential to providing a great customer experience. Your appreciation of our team's punctuality and cleanliness is wonderful to hear. We always strive to respect our customers' time and property throughout the installation process. Your intention to use our services again and recommend us to others is the highest compliment we could receive. We aim to maintain these high standards of service, quality, and professionalism for all our customers. Thank you for choosing Cherry Carpets for your LVT flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future for any additional flooring
A very good service..
Customer Service
Quality
Value
I cannot recommend this company And it's men & women enough. Donna is excellent at organising, Kerry and his ' can do ' attitude is totally infectious. Keep up the good work. Many Thanks
Customer in Kent Posted on 21/11/2024 , work completed 21/11/2024
The trader replied (on 21/11/2024)
Thank you for your glowing review of Cherry Carpets! We're thrilled to hear about your positive experience with our company and team. Your feedback highlights several key aspects of our service that we take great pride in: Excellent customer service High-quality work Great value for money Outstanding organisation by Donna Kerry's positive 'can do' attitude We're particularly pleased that you found Donna's organisational skills to be excellent. Efficient coordination is crucial to ensuring a smooth experience for our customers. Your appreciation of Kerry's infectious 'can do' attitude is wonderful to hear. We believe that a positive approach makes a significant difference in delivering great results and customer satisfaction. Your strong recommendation of our company and team is the highest compliment we could receive. We strive to maintain this level of service excellence for all our customers in Kent and beyond. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future should you have any additional flooring requirements. Best regards, The Cherry Carpets Team
Great service!
Customer Service
Quality
Value
I approached this local service looking for competitive rates and services against larger carpet companies. The service was prompt, the choice of carpets good and the price was competitive. A lovely team came to fit the carpet and overall I feel the service was very good. We will definitely choose them for our next carpet project.
Customer in Greater London Posted on 25/11/2024 , work completed 25/11/2024
The trader replied (on 26/11/2024)
Thank you for your wonderful review of Cherry Carpets! We're delighted to hear about your positive experience with our company. Your feedback highlights several key aspects of our service that we take great pride in: Prompt service Good selection of carpets Competitive pricing Excellent fitting team Overall high-quality service We're particularly pleased that you found our local service to be competitive with larger carpet companies. It's always our aim to provide top-notch service and value to our customers in Greater London. Your appreciation of our carpet selection and the work of our fitting team is wonderful to hear. We strive to offer a range of quality options and ensure professional installation for every project. The fact that you'll choose us for your next carpet project is the highest compliment we could receive. We look forward to serving you again in the future. Thank you for choosing Cherry Carpets for your flooring needs and for taking the time to share your experience. We appreciate your business and are thrilled to have met your expectations in terms of customer service, quality, and value. Best regards, The Cherry Carpets Team
New Laminate flooring
Customer Service
Quality
Value
We hired cherry carpets to fit our new laminate floor. And the quality of the floor is superb, the team were friendly, and great professionals. Thanks Kerry for assisting us in all the doubts we got, we appreciate your patience and effort. We are happy for our new floor and highly recommend cherry carpets.
Customer in Greater London Posted on 08/12/2025 , work completed 03/12/2025
The trader replied (on 02/02/2026)
Thank you very much for your lovely review. We’re delighted to hear how happy you are with the quality of your new laminate flooring and that our team were friendly and professional throughout. A special thank you for mentioning Kerry – I’ll be sure to pass on your kind words. Helping customers feel confident and supported at every stage is something we take great pride in. Thank you again for choosing Cherry Carpets and for your recommendation. We hope you enjoy your new floor for many years to come.
Great work and great service
Customer Service
Quality
Value
Cherry Carpets laid carpet in our hall, stairs and upper landings and laid hard flooring in our dining room. The work was done very well with a very personable and professional service from all those who dealt with us. Terry and his colleagues provide excellent customer service. The work was done on time and on the dates booked, and to budget. We are very pleased with Cherry Carpets and have no hesitation in recommending them.
Customer in Greater London Posted on 04/12/2025 , work completed 19/11/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re delighted to hear how pleased you are with the carpet and hard flooring installations, and that the service from our team was both professional and personable throughout. It’s great to know everything was completed on time, on the agreed dates, and within budget – that’s always our aim. Your recommendation means a great deal to us. Thank you again for choosing Cherry Carpets. We truly appreciate your support and would be happy to help again in the future.
High quality, friendly and efficient
Customer Service
Quality
Value
We got two floors worth of new carpets and two rooms of engineered wood from Cherry Carpets. I couldn't fault them. The products were high quality. Terry who did the carpets and Kerry who did the wooden floors were both excellent. Shout out in particular to Kerry. After finding moisture in the floors he worked fast and hard, going out of his way to make sure deadlines were met, even with the extra layers of work needed to protect from the moisture. We couldn't be happier with service and our new floors.
Customer in Greater London Posted on 11/11/2025 , work completed 03/11/2025
The trader replied (on 02/02/2026)
Thank you very much for your kind and detailed review. We’re delighted to hear how pleased you are with both the carpets and the engineered wood flooring, and that the quality of the products and workmanship met your expectations. It’s especially great to hear your feedback about Terry and Kerry – I’ll be sure to pass your kind words on to them. Kerry will really appreciate the recognition for going the extra mile to deal with the moisture issue and ensure everything was completed properly and on time. Thank you again for choosing Cherry Carpets. We truly appreciate your trust and recommendation, and hope you enjoy your new flooring for many years to come.