Having been let down by previously recomended alarm companies who either didn't turn up to quote, or who did quote but never turned up to do the work, we found Woodward Security on this site and based on the many great reviews decided to book a quote. Chris was prompt with his reply, agreed a date/time to suit and after assessment quickly recomended the best options for our property which needed an old, broken system completely replacing plus sensor reconfiguration following an internal refurb. We found Chris to be extremely knowledgable and friendly so booked Woodward Security to undertake the work. We then had to change the booking due other contractors, and Chris was very understanding and agreed to amend the installation date without fuss. On the day of the work Chris explained what he was going to do, checked noise levels were ok as I was working from home at the time, and was polite, courteous and professional throughout. He went through the full system and set up, including the mobile app and went through everyrhing in detail. Once finished he then tidied up and left no mess at the property, which was great. All in all we found Chris to be knowledgeable, efficient, friendly and tidy. Pricing was reasonable and we do feel like we got real value for money, which is all you want as a customer. If you need a new alarm system or are due an upgrade then Woodward Security is a fantastic choice.