Reliable and trustworthy
Christopher Plumbing carried out my annual boiler service earlier this month arriving punctually and working efficiently and tidily. I have used this company for many years for a great variety of plumbing jobs and would never use any other. They always answer phone calls and respond promptly to emails; adhere to quotations and are happy to offer advice. They may not be the cheapest but their service is second to none and worth every penny. I have great confidence in this company and highly recommend them.
Customer in Hampshire
Posted on 19/12/2024
, work completed 05/12/2024
Recommended
Boiler Service
This is the second annual service that Christopher Plumbing Services have carried out on our boiler (which they installed in 2022). We have also employed them on other jobs in the past. As always, they were quick to respond, carried out the work on time and on budget, and supplied the relevant certification. They leave the worksite clean and tidy and are always willing to advise on matters outside the actual job.
Customer in Hampshire
Posted on 16/12/2024
, work completed 29/11/2024
Recommended
Shower mixer installation
Christopher responded to my e-mail on the same day as I requested a quote to fit a new shower mixer. By arrangement, the plumber visited the next day to survey the bathroom and existing plumbing arrangements and an estimate of time to carry out the work and cost. The plumber arrived promptly at a time agreed and fitted the new mixer without any disruption or mess. The cost was reasonable.
Customer in Hampshire
Posted on 14/11/2024
, work completed 12/11/2024
Recommended
Professional and efficient
I first used Christopher's to fix a kitchen tap in a rented property I own. I got a quick response and detailed estimate of costs and the job was done quickly and well. I then requested an estimate for a new bathroom including replacing the shower with a bath and shower. Again I was given a comprehensive estimate of costs of labour and bathroom suite. A date was agreed for the work and started on time. Brian worked on his own for several days dismantling the old suite and taking down one tiled wall. A new suite was installed. No mess left each evening and every effort was not to inconvenience the 2 tenants. During the whole process any queries I had were dealt quickly and comprehensibly by Chloe their office manager. There was a minimum number of snags which were dealt with the same week. At the end the whole cost came in under budget so I received a refund. I would use them again and also use them to do work on my house. A pleasure to do business with.
Customer in Hampshire
Posted on 09/10/2024
, work completed 13/08/2024
Recommended
Trusted and professional
I am a landlord and homeowner and for the last say, five years, I have entrusted any water, gas related jobs to Christopher plumbing. To be honest I wished I had knew of them previously as I had frequently been disappointed with many other businesses. We are lucky in Basingstoke to have Chris and his team operating here. What you get is an all rounded service at a fair price, excellent customer service, qualified and extremely professional tradespeople delivered in a timely and courteous manner with a respect for your home regarding cleanliness. No better, thank you
Customer in Hampshire
Posted on 12/09/2024
, work completed 11/09/2024
Recommended
Top Team to do the jobs!
Have had a few jobs done with Christopher Plumbing Services around our house, heating system, rads and shower pump. Real top job from the team all round. The engineers are great to talk to and explain things well. The scheduling from quotes to work carried out were amazingly fast and accurate which is always super appreciated. I always recommend Christopher Plumbing Services to anybody who needs work carried out.
Customer in Hampshire
Posted on 27/08/2024
, work completed 11/07/2024
Recommended
Gas Boiler Service
Christopher Plumbing Services were recommended to me and I would certainly do the same. My phone call was answered promptly and an appointment made. The engineer arrived on time and was extremely efficient and polite. There was no mess and he was very helpful in showing me what he had done. I would not go anywhere else for my plumbing and heating servicing and repairs.
Customer in Hampshire
Posted on 31/07/2024
, work completed 31/07/2024
Recommended
Bathroom Refit
We decided to contact Christopher Plumbing Services having satisfactorily used them previously. The refit involved completely gutting our old bathroom, and installing new shower, basin, toilet and bidet. From our initial enquiry to completion we were treated with courtesy and were kept informed at every stage of the work both by the engineers and also the office staff. We were very satisfied both with the outcome, and attention to detail and care shown. We would happily recommend Christopher Plumbing.
Customer in Hampshire
Posted on 12/07/2024
, work completed 04/07/2024
Recommended
Over and above Service
We have had this leak under the bath for some time. We needed the work carried out before the end of the week due to going on holiday. Despite the short notice they were able to accommodate our request. The original quote involved removing the bath, but Martyn the engineer managed to cut out the floor board under the bath and effect the repair without removal. This saved us considerable costs and disruption, we are very happy.
Customer in Hampshire
Posted on 27/06/2024
, work completed 27/06/2024
Recommended
Blocked Kitchen sink
The investigation and resolution was carried out quickly and efficiently with excellent result and was all done within the agreed schedule and budget.
Customer in Hampshire
Posted on 18/06/2024
, work completed 06/06/2024
Recommended
Experience back to 2018
We have used Christopher Plumbing for domestic plumbing, including annual service of our gas boiler, for over five years. They have always reacted quickly to telephone messages and done what they were asked to do. They are careful to clean up any mess, and they are happy to explain problems and their response to them.
Customer in Hampshire
Posted on 15/04/2024
, work completed 24/03/2006
Recommended
Very quick response to an emergency
In the middle of the day I found water dripping through the ceiling of the hall of my house. I rang Christopher Plumbing Services Ltd, the call was answered immediately and the response was very positive. I was promised a visit within an hour and in what seemed like less that there was knock on the door. Alex identified the root of the problem, set about fixing it after explaining what had happened and what needed doing. He worked quickly, neatly and cheerfully and it was a relief to have the problem sorted out so spedily. I would definitely use the services of Christopher Plumbing again.
Customer in Hampshire
Posted on 11/04/2024
, work completed 09/04/2024
Recommended
High Standard of Work
Brian fitted a new kitchen tap which was supposed to be a direct replacement but the two flexible pipes were slightly shorter which meant extending the copper pipe work and with very limited space. Additionally he replaced a faulty isolating valve which was extremely difficult to reach but he managed to reroute the copper piping to make it easier to reach the lever operated valve. It was very clear that Brian had high standards and all was carried out in a very cheerful way. Thank you, I really give him 12 out of 10
Customer in Hampshire
Posted on 14/03/2024
, work completed 14/03/2024
Recommended
Boiler moved / replaced
I've used Christopher Plumbing Services a few times and didn't hesitate to ask them to move / replace my boiler. Their workmanship, communication and overall service is always professional. The overall cost was reasonable and even came in slightly under their estimate. I would recommend.
Customer in Hampshire
Posted on 01/03/2024
, work completed 27/02/2024
Recommended
Replace shower bar/taps
First time of using this company and would definitely use them again. From the initial enquiry to job done. So efficient returning call to find out the requirements needed, with the quote and when the engineer would arrive including time slot. Very friendly engineer, all left clean and tidy. Would definitely recommend.
Customer in Hampshire
Posted on 14/02/2024
, work completed 08/02/2024
Recommended
Toilet Install
Came out at short notice to install a toilet (I supplied). Minor issue with the install which the plumber followed up on and fixed the following day. Very happy with the result. Not the cheapest - but you get what you pay for.
Customer in Hampshire
Posted on 14/02/2024
, work completed 05/02/2024
Recommended
High quality and reliable service
I have been a customer of Christopher Plumbing for several years for a range of plumbing tasks and have always found the advice and level of service and workmanship to be of the highest standard. I have recommended them to others, and will continue to do so, as well as engaging their services again myself as and when required.
Customer in Hampshire
Posted on 22/11/2023
, work completed 02/11/2023
Recommended
Top class service!
Our first time using Christopher Plumbing and we're very pleased with them. They replaced an old radiator - supplied and fitted. Quick and helpful communications throughout and the work was done in a timely, efficient and courteous manner. We felt in safe, trustworthy hands - thank you!
Customer in Hampshire
Posted on 17/11/2023
, work completed 02/11/2023
Recommended
Repair to toilet flush
As always, excellent service. Phoned to leave a message in the morning when the flush broke and was called back pretty quickly to arrange a plumber to come the same day. Received text message to confirm the booking and the plumber arrived on time. Work completed within the hour and no mess left at all. I have used Christopher Plumbers for several years now and I would highly recommend this reliable plumbing service.
Customer in Hampshire
Posted on 11/11/2023
, work completed 31/10/2023
Recommended
Really good service and a clear quote
Really good service and a clear quote for what was needed. The technician arrived on time and was very thorough and the shower works like a dream đ
Customer in Hampshire
Posted on 29/04/2023
, work completed 20/04/2023
Recommended
Bathroom refit
This review is for a bathroom refit. We have used Christopher Plumbing for several years, for all our plumbing/heating needs, they are very reliable and their communication is excellent. Brian and Nick spent a week gutting and refitting our tired bathroom into an up-to-date shower room. They explained all the work they were doing as they went along, and were very tidy. The job has been completed to an excellent standard. They are also very friendly, polite and respectful. The final invoice was very detailed and any queries easily discussed and resolved with the office. A great service all round, thank you!
Lynsey in Hampshire
Posted on 21/04/2023
, work completed 21/04/2023
Recommended
Superb level of customer service
We were very impressed with the quality of work that Mike completed. The boiler installation and all other work was completed to such a high standard. He was also very polite, professional as well as being respectful of our home. He also did a great job tidying up. The standard of customer service we've experienced has been consistently high. Therefore, we would have no hesitation in recommending Christopher Plumbing Services.
Customer in Hampshire
Posted on 05/03/2023
, work completed 02/03/2023
Recommended
Always excellent work
All their tradesman are very pleasant and do an excellent clean job as well as arrive when they say they will.
Customer in Hampshire
Posted on 11/09/2022
, work completed 01/09/2022
Recommended
Washing Machine Leak
Brian arrived at the agreed time. The leak was believed to be behind the washing machine but because of the way it was fitted, took ages to get away from the wall. Once out, a leak was obvious but finding it would not be easy. Brian spent a lot of time, carefully examining every option. All the pipes behind the machine were removed and checked. They were full of waste and were thought to be the cause. All cleaned and replaced along with a longer hose. The machine was run and found to be in perfect working order. The level of service was excellent, everything explained as it was done and included a couple of tips to make any future movement of the machine easier. The bill was a fair representation of the work done and I was very pleased with the overall service from start to finish.
Customer in Hampshire
Posted on 13/04/2022
, work completed 12/04/2022
Recommended
Always prompt and reliable
Christopher Plumbing has done several jobs for us this year. They are always on time and they ask for photos to help establish the problem so time not wasted chasing parts. We have been very happy with their work and would not hesitate to recommend them.
Customer in Hampshire
Posted on 06/04/2022
, work completed 30/03/2022
Recommended
Five Star service
I have been using Christopher Plumbing for several years and I have always found the firm to be prompt, efficient and reliable. The proprietor is always most helpful - the 'phone is always answered and, most importantly, the heating engineer/plumber always turns up at the appointed time - generally within a time frame of one hour. Not only do they turn up on time, but they do a first rate job quickly and efficiently. On one occasion I requested some extra work to be done and the plumber was able to accommodate my request without an additional visit. The cost is very fair - especially considering the high standard of work consistently provided. Thoroughly recommended. The most recent work was an emergency boiler repair. Other work has included replacing taps, replacing the lavatory cistern and clearing drain blockages. The firm operates chiefly in the Basingstoke area, including Old Basing, and will not let you down. The staff are helpful, well presented and a pleasure to deal with. The work is guaranteed. Communication is excellent.
Customer in Hampshire
Posted on 02/12/2021
, work completed 26/11/2021
Recommended
Valve replace
So so happy I found this company. Needed valve replaced for dishwasher fitting . Cant fault the service and would highly recommend this company .
Customer in Hampshire
Posted on 28/11/2021
, work completed 12/11/2021
Recommended
Gas fire
Having been let down by another firm I found Christopher Plumbing Services in the Which Trusted Traders directory. I wanted two sets of taps replaced and a gas fire serviced. I found the firm to be polite and professional I was given the approximate cost of the work at the outset and a visiting time was given and kept to. Michael the plumber was friendly, polite and efficient but was unable to complete the gas fire service as a new part was required. This was ordered promptly and the work completed as soon as the part was available. I am very pleased with the company and would certainly use them again.
Customer in Hampshire
Posted on 15/11/2021
, work completed 09/11/2021
Recommended
Bathroom suite replaced
Christopher Plumbing replaced our bathroom suite and fixed our hot water heater. They were punctual and friendly. The work was carried out to a high standard and the plumbers were very helpful. Would strongly recommend.
Customer in Hampshire
Posted on 30/10/2021
, work completed 26/10/2021
Recommended
Great service from start to finish.
New boiler installation. The engineer was punctual, professional and polite. I was kept informed of progress at every stage so no nasty surprises, certificate and guarantee issued very promptly after completion. Very good value, highly recommended.
Customer in Hampshire
Posted on 24/09/2021
, work completed 23/09/2021
Recommended
If only all plumbers were this good
Excellent response, really clear explanation. Provided initial advice on a leak coming through the ceiling. The plumber arrived on time, was exceptionally efficient and the affected rooms were left completely clean and leak free. It also cost a lot less than we had feared because of the speed of the work. Will definitely use again as our plumber of preference.
Jim in Hampshire
Posted on 05/08/2021
, work completed 15/07/2021
Recommended
Great Service
We have used Christophers a few times - most recently to install a new WC - and have always found them polite and efficient. I would definitely use them again for any plumbing requirement.
Jane in Hampshire
Posted on 12/03/2021
, work completed 02/03/2021
Recommended
10/10 recommended
Best plumbing service I have ever used! Contacted by phone and answered straight away. Really helpful on the phone and gave me initial advice on what to do with a blocked kitchen sink. Arranged for a plumber to come out and fix it when I couldnât do it myself. Alex arrived on time and was really polite and friendly. Cleared the blocked pipe and fixed the leak in hardly any time at all. Wore a mask the whole time so Covid safe. I wouldnât hesitate to recommend this company, I use them for anything plumbing or boiler related. They are friendly and punctual and always seem to go above and beyond to get things sorted in the most effective way possible for the customer. I trust them not to overcharge me for things that donât need doing and they are always honest and open about what the problem is, the solution and the costs involved. 10/10 i recommend them to everyone.
Customer in Hampshire
Posted on 19/02/2021
, work completed 19/02/2021
Recommended
Virtual plumbing - Lockdown solution
Great service, friendly and professional. Offered a virtual plumbing service, talked me through the issue and helped me fix it myself. Learnt a new skill and got my issue fixed.
Customer in Hampshire
Posted on 19/01/2021
, work completed 18/01/2021
Recommended
Best Service
I have used Christopherâs Plumbing for a number of years. They are so responsive, professional and really care about their work and you. They are respectful of your home and time. Many times I have asked their advice about best course of action (ie replace vs repair) and I would trust them 100%. They have done everything from a drip to a boiler replacement. I cannot recommend highly enough. I had used British Gas Homecare previously and my experience with Christopherâs Plumbing was so remarkably amazing compared to BG. You will not regret giving them a call.
Clare in Basingstoke
Posted on 12/01/2021
, work completed 12/01/2021
Recommended
Boiler & cylinder replacement
I have used CPS a handful of times. Most recently to replace a conventional boiler and hot water cylinder. As I am accustomed to, Christopher and Craig are very helpful, friendly and knowledgeable. They offer plenty of detail and comment on the options available and are always timely in communication and professional in dealing with my tenants.
Customer in Hampshire
Posted on 28/12/2020
, work completed 25/11/2020
Recommended
Bath tap replacement
Chris replaced our leaking bath mixer tap for us. He arrived on time, the tap was replaced successfully, and the bathroom left tidy. The amount we were charged was reasonable for the job undertaken, and Chris was clear on rates when we initially contacted him. Would definitely use this plumber again.
Customer in Hampshire
Posted on 04/11/2020
, work completed 02/11/2020
Recommended
Help following failure of central heating
We called Christopher Plumbing for assistance as our central heating had stopped working. The circumstances were discussed in the initial call and we were talked through some things we could do. Within five minutes our heating had sprung into life!! We suspected the problem was fairly simple and indeed it was. From past experience, we know other companies would not have been so âsympatheticâ to our circumstances but our call to Christopher Plumbing was handled in a friendly, efficient and courteous manner. We shall certainly be using this company for any future plumbing issues and cannot recommend them highly enough. I had no idea there were batteries in our thermostat on the wall!!
Chris Ford
Posted on 03/11/2020
(Reviewer did not use service)
Recommended
A godsend
After ringing about 7 other plumbers who were too busy to help or didn't answer their phone. I came across Christopher Plumbers. We had water dripping through the ceiling from a defective pipe and it was a Friday. I was told they would be able to come on the Monday and if I couldn't find anyone else give them a ring back. When I rang back I was very pleased to be told they would be able to come later that day. He gave me advice what to do in the meantime and explained the charges. The engineer came on time and fixed the problem very quickly and was very pleasant. Thank you Christopher Plumbers for saving us from a 'wet' weekend. (except for the rain).
Pat in Hampshire
Posted on 31/10/2020
, work completed 30/10/2020
Recommended
Repair of boiler.
The job was to install a part to get the boiler back in operation. The part was obsolete and I had obtained one second hand. CPS came and removed the existing defective part. In doing this the bolts securing stripped as they had corroded. CPS therefore had to obtain replacements. They made a second visit and installed the replacement. Slightly expensive but much less than a new boiler. Always polite, friendly and tidy up afterwards.
Tony, Hampshire
Posted on 21/08/2018
, work completed 21/08/2018
Recommended
Punctual & polite
What I liked about Christopher Plumbing is when you phone or email they respond straight away, they are punctual, polite and reasonably tidy and I believe the prices are fair and will use them again. Already recommended to someone else.
Barbara, Hampshire
Posted on 09/03/2018
, work completed 09/03/2018
Recommended
Punctual and Friendly
We had a new en suite bathroom installed and at all times, the plumber was on time, professional and friendly. The end result was excellent and the costs were very transparent. All communication was clear and polite. I would highly recommend.
Sarah, Hampshire
Posted on 28/02/2018
, work completed 28/02/2018
Recommended
Honest & reliable
You can always trust Christopher to turn up & assess what's needed honestly. No hesitation recommending them.
Nicky, Hampshire
Posted on 24/01/2018
, work completed 24/01/2018
Recommended
My review
Most impressed. Will certainly use them again and have no hesitation in recommending.
Shirley, Hampshire
Posted on 17/01/2018
, work completed 17/01/2018
Recommended
Prompt and professional
Work completed to a very high standard. Had iPad clock with him so we were only charged for the time spent working. Company a pleasure to deal with in personal and via email or phone.
Matthew, Hampshire
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Prompt and professional
Kept to time and costs quoted. The engineer was friendly and provided a professional service. Would recommend and use this company again.
Terry, Hampshire
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Always reliable
Very pleased with our new bathroom fitted by Christopher Plumbers. They always do a good job. Excellent customer service.
S, Hampshire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Replace leaking HW tank & install new Shower Tray + Screen
Excellent customer service and quality of work. We were kept informed at all stages and the work was completed on the agreed dates. Staff were courteous, tidy and on time. Response for quotes was quick and the end bill was accurate. Highly recommended and will use them again.
William
Posted on 02/08/2017
, work completed 02/08/2017
Recommended
Replace faulty w/c siphon
The plumber arrived on the appointed day and on time. He was polite and efficient. The work was finished quickly and the fault unit was taken away.
A, Hampshire
Posted on 10/07/2017
, work completed 10/07/2017
Recommended
Repair W/C & replace shower
I am extremely satisfied with this trader. The plumber who came was cheerful, quick and efficient. I would definitely use them again.
Liz, Hampshire
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Install cold supply to W/C
Very professional, reliable, high quality service. I would strongly recommend this company.
Chris, Hampshire
Posted on 14/06/2017
, work completed 14/06/2017
Recommended
Good and reliable plumbing service
Replacement of an oil boiler with a new gas boiler and repairs to radiators and pipe work
Which? Trusted Traders Consumer
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
Excellent Service
Replacement hot water tank and immersion heater. CPS Ltd completed the work in 3 hours and within 2 days of my initial call. The final bill was as invoiced.
Which? Trusted Traders Consumer
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
Plumbers you can trust
Fixed leak at a joint. They turned up when they said they would, completed the work efficiently and cleanly. Helpful and friendly engineer.
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Which? Local Review
They did the annual service on my central heating boiler. It was as thorough as I used to get from British Gas, but cheaper and they didn't try to sell me any extra services. I had previously used them a couple of times (shower pump replacement, toilet cistern repair), and I like them for their service and reliability. May not be the cheapest but I think they are good value, and never any surprises.
akbasingstoke
Posted on 27/11/2013
, work completed 27/11/2013
Recommended
Which? Local Review
Came at the time stated. I thought that it was a very expensive hourly rate. Asked for toilet flush to be mended and leaky tap in cloakroom to be mended- the tap needed a bit of sealant round the base. After 5 days the toilet flush broke again- I was advised that it might not last long. They once again came at the time stated and said that they had mended the flush. 10 minutes after the lads had gone I heard dripping- it was from the cistern into the toilet. Once again I phoned and spoke to Chris who told me that I could easliy mend it myself (and how to do this). I was not happy with that as I had spent ÂŁ131 with the 2 visits, and requested that the lads come back and mend it. It was found to be a washer that was the wrong size on the new flush. I would not use this service again. Disgruntled pensioner
mountains
Posted on 19/07/2011
, work completed 19/07/2011
Recommended
Which? Local Review
Christopher Plumbing Services came promptly and did the work well on the washing machine, however the hourly rate was extremely high.
Ann Rogers
Posted on 19/08/2010
, work completed 19/08/2010
Recommended
Which? Local Review
Boiler service in January 2010: very courtious and professional. Set expectations well when having to reschedule due to snow. Emergency call out March 2010: very prompt visit to assess leaky hot water tank. Good explanation of options and the pros and cons.
Ringi
Posted on 08/03/2010
, work completed 08/03/2010
Recommended
Which? Local Review
Punctual, polite & friendly, demonstrated & explained faults cleary. Informed me of cost before commencing work. Carried out work in good time without disturbance, explained work done on completion, arranged to come following morning to inspect repairs amd finish off. Excellent all round service, will use again and recommend.
mickyboy
Posted on 16/07/2009
, work completed 16/07/2009
Recommended
Which? Local Review
Chris and his colleagues carefully analysed the problem with my gas boiler. The two employees who did the work were very polite and co-operative. When problems persisted Chris gave useful advice and came out on Christmas Eve with a representative of boiler maker and finally fixed the problem. Prices were reasonable and transparent - much cheaper than the British Gas quotation for work not in the Homecare contract. First rate.
Mankoya
Posted on 24/12/2008
, work completed 24/12/2008
Recommended
Which? Local Review
Chris arrived when he said he would, answered his phone and even came up some ideas on how to reduce the bill. Great, Highly recommended
Dunco
Posted on 19/11/2008
, work completed 19/11/2008
Recommended