Endorsed by Which?

Christopher Plumbing Services Ltd

4.8

70 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We always answer the phone and turn up on time!
We aim to provide a reliable and efficient plumbing and central heating service. Customers and engineers are supported by the full-time office team. We respond promptly to enquiries and maintain excellent communication with the customer from initial enquiry to final detailed invoices.
We're Gas Safe registered: new boilers, annual boiler services, Gas Safety checks and Landlord Gas Safety certificates.
General plumbing services: repairs, leak detection, central heating, pipework, electric boilers and water softeners.
Bathrooms and ensuites: new bathrooms, updates, new taps and shower valves, tiling and flooring.
Please visit our website to learn more about the company - meet the team, learn how we operate, view our services and prices (charging by the half-hour) and see some recent reviews.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas safety testing and inspection
  • More Services

    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
70 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Boiler & cylinder replacement
Customer Service
Quality
Value
I have used CPS a handful of times. Most recently to replace a conventional boiler and hot water cylinder. As I am accustomed to, Christopher and Craig are very helpful, friendly and knowledgeable. They offer plenty of detail and comment on the options available and are always timely in communication and professional in dealing with my tenants.
Customer in Hampshire Posted on 28/12/2020 , work completed 25/11/2020
If only all plumbers were this good
Customer Service
Quality
Value
Excellent response, really clear explanation. Provided initial advice on a leak coming through the ceiling. The plumber arrived on time, was exceptionally efficient and the affected rooms were left completely clean and leak free. It also cost a lot less than we had feared because of the speed of the work. Will definitely use again as our plumber of preference.
Jim in Hampshire Posted on 05/08/2021 , work completed 15/07/2021
Five Star service
Customer Service
Quality
Value
I have been using Christopher Plumbing for several years and I have always found the firm to be prompt, efficient and reliable. The proprietor is always most helpful - the 'phone is always answered and, most importantly, the heating engineer/plumber always turns up at the appointed time - generally within a time frame of one hour. Not only do they turn up on time, but they do a first rate job quickly and efficiently. On one occasion I requested some extra work to be done and the plumber was able to accommodate my request without an additional visit. The cost is very fair - especially considering the high standard of work consistently provided. Thoroughly recommended. The most recent work was an emergency boiler repair. Other work has included replacing taps, replacing the lavatory cistern and clearing drain blockages. The firm operates chiefly in the Basingstoke area, including Old Basing, and will not let you down. The staff are helpful, well presented and a pleasure to deal with. The work is guaranteed. Communication is excellent.
Customer in Hampshire Posted on 02/12/2021 , work completed 26/11/2021
The trader replied (on 03/12/2021)
Wow! Thank you for this excellent review!
Always prompt and reliable
Customer Service
Quality
Value
Christopher Plumbing has done several jobs for us this year. They are always on time and they ask for photos to help establish the problem so time not wasted chasing parts. We have been very happy with their work and would not hesitate to recommend them.
Customer in Hampshire Posted on 06/04/2022 , work completed 30/03/2022
Always excellent work
Customer Service
Quality
Value
All their tradesman are very pleasant and do an excellent clean job as well as arrive when they say they will.
Customer in Hampshire Posted on 11/09/2022 , work completed 01/09/2022
Superb service every time
Customer Service
Quality
Value
Christopher Plumbing look after my home and rental properties. They arrange with tenants, arrive when they say, charge what they say, and do a good job. From regular service to an emergency Chris has helped every time. I find it very rare to find a tradesperson so reliable! Highly recommended! Thanks
Customer in Hampshire Posted on 09/01/2025 , work completed 03/01/2025
The trader replied (on 19/03/2025)
Thanks for this great review - always happy to help this regular customer!
Friendly and efficient
Customer Service
Quality
Value
We’ve used Christopher Plumbing on a number of occasions. Most recently for faulty underfloor heating and a new radiator. The company has also serviced and replaced our boiler. I always get an almost immediate response online. What we’ve paid has always been as per the quote. Friendly, honest and reliable.
Customer in Hampshire Posted on 07/01/2025 , work completed 18/12/2024
Which? Local Review
Customer Service
Quality
Value
They did the annual service on my central heating boiler. It was as thorough as I used to get from British Gas, but cheaper and they didn't try to sell me any extra services. I had previously used them a couple of times (shower pump replacement, toilet cistern repair), and I like them for their service and reliability. May not be the cheapest but I think they are good value, and never any surprises.
akbasingstoke Posted on 27/11/2013 , work completed 27/11/2013
Replace faulty w/c siphon
Customer Service
Quality
Value
The plumber arrived on the appointed day and on time. He was polite and efficient. The work was finished quickly and the fault unit was taken away.
A, Hampshire Posted on 10/07/2017 , work completed 10/07/2017
Honest & reliable
Customer Service
Quality
Value
You can always trust Christopher to turn up & assess what's needed honestly. No hesitation recommending them.
Nicky, Hampshire Posted on 24/01/2018 , work completed 24/01/2018
Bathroom refit
Customer Service
Quality
Value
This review is for a bathroom refit. We have used Christopher Plumbing for several years, for all our plumbing/heating needs, they are very reliable and their communication is excellent. Brian and Nick spent a week gutting and refitting our tired bathroom into an up-to-date shower room. They explained all the work they were doing as they went along, and were very tidy. The job has been completed to an excellent standard. They are also very friendly, polite and respectful. The final invoice was very detailed and any queries easily discussed and resolved with the office. A great service all round, thank you!
Lynsey in Hampshire Posted on 21/04/2023 , work completed 21/04/2023
Top class service!
Customer Service
Quality
Value
Our first time using Christopher Plumbing and we're very pleased with them. They replaced an old radiator - supplied and fitted. Quick and helpful communications throughout and the work was done in a timely, efficient and courteous manner. We felt in safe, trustworthy hands - thank you!
Customer in Hampshire Posted on 17/11/2023 , work completed 02/11/2023
The trader replied (on 22/02/2024)
Thank you for this review, we're pleased you were happy with the whole experience and hope you will use our services again should the occasion arise.
Repair of boiler.
Customer Service
Quality
Value
The job was to install a part to get the boiler back in operation. The part was obsolete and I had obtained one second hand. CPS came and removed the existing defective part. In doing this the bolts securing stripped as they had corroded. CPS therefore had to obtain replacements. They made a second visit and installed the replacement. Slightly expensive but much less than a new boiler. Always polite, friendly and tidy up afterwards.
Tony, Hampshire Posted on 21/08/2018 , work completed 21/08/2018
Gas fire
Customer Service
Quality
Value
Having been let down by another firm I found Christopher Plumbing Services in the Which Trusted Traders directory. I wanted two sets of taps replaced and a gas fire serviced. I found the firm to be polite and professional I was given the approximate cost of the work at the outset and a visiting time was given and kept to. Michael the plumber was friendly, polite and efficient but was unable to complete the gas fire service as a new part was required. This was ordered promptly and the work completed as soon as the part was available. I am very pleased with the company and would certainly use them again.
Customer in Hampshire Posted on 15/11/2021 , work completed 09/11/2021
The trader replied (on 23/11/2021)
Thank you for taking the time to post this helpful review, it is good to know you would be happy to use our services again.
Excellent Advice and Reassurance
Customer Service
Quality
Value
I had a list of minor issues which were worrying me. Shane fixed a leak in the sink of the outhouse and was able to reassure me that the other issues were not sufficiently serious to warrant intervention. Great company.
Customer in Hampshire Posted on 13/01/2025 , work completed 03/01/2025
The trader replied (on 19/03/2025)
Thank you for reviewing our service. We were pleased to help and glad you found our advice reassuring - Please don't hesitate to contact us again if you have further concerns.
Prompt and professional
Customer Service
Quality
Value
Work completed to a very high standard. Had iPad clock with him so we were only charged for the time spent working. Company a pleasure to deal with in personal and via email or phone.
Matthew, Hampshire Posted on 03/10/2017 , work completed 03/10/2017
Punctual and Friendly
Customer Service
Quality
Value
We had a new en suite bathroom installed and at all times, the plumber was on time, professional and friendly. The end result was excellent and the costs were very transparent. All communication was clear and polite. I would highly recommend.
Sarah, Hampshire Posted on 28/02/2018 , work completed 28/02/2018
A godsend
Customer Service
Quality
Value
After ringing about 7 other plumbers who were too busy to help or didn't answer their phone. I came across Christopher Plumbers. We had water dripping through the ceiling from a defective pipe and it was a Friday. I was told they would be able to come on the Monday and if I couldn't find anyone else give them a ring back. When I rang back I was very pleased to be told they would be able to come later that day. He gave me advice what to do in the meantime and explained the charges. The engineer came on time and fixed the problem very quickly and was very pleasant. Thank you Christopher Plumbers for saving us from a 'wet' weekend. (except for the rain).
Pat in Hampshire Posted on 31/10/2020 , work completed 30/10/2020
High quality and reliable service
Customer Service
Quality
Value
I have been a customer of Christopher Plumbing for several years for a range of plumbing tasks and have always found the advice and level of service and workmanship to be of the highest standard. I have recommended them to others, and will continue to do so, as well as engaging their services again myself as and when required.
Customer in Hampshire Posted on 22/11/2023 , work completed 02/11/2023
The trader replied (on 22/02/2024)
Thank you. A helpful review from a regular customer is a great endorsement of Christopher Plumbing Services.
Which? Local Review
Customer Service
Quality
Value
Christopher Plumbing Services came promptly and did the work well on the washing machine, however the hourly rate was extremely high.
Ann Rogers Posted on 19/08/2010 , work completed 19/08/2010
Which? Local Review
Customer Service
Quality
Value
Came at the time stated. I thought that it was a very expensive hourly rate. Asked for toilet flush to be mended and leaky tap in cloakroom to be mended- the tap needed a bit of sealant round the base. After 5 days the toilet flush broke again- I was advised that it might not last long. They once again came at the time stated and said that they had mended the flush. 10 minutes after the lads had gone I heard dripping- it was from the cistern into the toilet. Once again I phoned and spoke to Chris who told me that I could easliy mend it myself (and how to do this). I was not happy with that as I had spent £131 with the 2 visits, and requested that the lads come back and mend it. It was found to be a washer that was the wrong size on the new flush. I would not use this service again. Disgruntled pensioner
mountains Posted on 19/07/2011 , work completed 19/07/2011