Endorsed by Which?

City & Shire Heating Specialists Ltd

4.9

19 Reviews

About

City & Shire heating specialists Ltd was formed by a former British Gas engineer with over 15 years experience in the gas central heating trade. We are based in Aberdeen, keeping homes safe and warm across the North-east. We specialize in Boiler replacements, servicing and breakdown repairs.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection

Customer reviews

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4.9
19 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
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A job well done
Customer Service
Quality
Value
A new boiler installed and a radiator replaced Good quality work carried out , Paul and Mike arrived on schedule and installed the new boiler and were very tidy . Everything working well then Paul replaced a radiator which was corroded As the radiator was old some adaptors were needed but no problem Communications with city and shire was very good and didn’t leave me wondering what was actually happening A job well done
Customer in Aberdeen City Posted on 15/07/2024 , work completed 15/07/2024
Replacement Boiler and radiators
Customer Service
Quality
Value
Met Paul as part of my 3rd quote for my aging 20-year-old boiler.Was impressed by his honesty in that he was reluctant to change a functional boiler. Nearly a year later I had to call him again to change my boiler as it was occasionally making a noise. This was inspected at the appointed time and a quote was obtained for a replacement boiler and 2 radiators. The boiler was replaced on the agreed date and a radiator changed very efficiently within 10 hours including removal of the overflow tanks in the loft etc as this new one is a Combi boiler. All old stuff was taken away and the cupboard area was left clean post-work. He explained the basic operational, buttons etc to me, without rushing me. Paul returned a week after the installation to check that it was perfectly functional and that I was happy with the new installation. I was very satisfied with his honesty, correct advice, the installation itself and the aftercare he has shown during the whole process. I am perfectly happy to recommend him very highly for boiler/ radiator work and for knowledgeable and honest advice too.
Customer in Aberdeen City Posted on 04/08/2023 , work completed 28/07/2023
New boiler
Customer Service
Quality
Value
I needed my old boiler replaced as it had stopped working and parts were no longer available. I had got 3 quotes for the work and choose City and Shire heating because the price was very good. As I had no heating or hot water Paul was able to do the job later on that week. He came at exactly the time he said. He covered my carpet before starting and worked straight through until just after 3pm when he had finished and old boiler taken away. Paul then explained how my boiler worked and left me with all the paperwork. I was very impressed with how smoothly the work had gone and how professional Paul was. I would recommend Paul to my friends.
Dorothy in Aberdeen City Posted on 02/08/2023 , work completed 20/07/2023
New boiler and a few new radiatiors
Customer Service
Quality
Value
I was getting some decorating done in the hall/ stair/ landing and lounge which included skimming the walls and ceilings with new plaster. City and Shire ( Paul ) removed and replaced the radiators at the appropriate times. Perfect. The house gas boiler had seen too many years of service, so a replacement was included in Paul's scope of work. Executed with no NO fuss. Pipe work changes are a "work of art"! Complete professional service. All works done to schedule and budget. No matters left outstanding. A great engineer and service.
Customer in Aberdeenshire Posted on 01/08/2023 , work completed 27/07/2023
Boiler Service.
Customer Service
Quality
Value
Fast friendly and efficient service for my boiler, would recommend Paul to anyone. Very knowledgeable, was flexible in timing.
Anthony in Aberdeenshire Posted on 25/02/2022 , work completed 25/02/2022
Replacement Boiler and Radiator
Customer Service
Quality
Value
Having received 3 quotes for our replacement boiler we decided to go with City & Shire Heating based on the level of detail and confidence Paul provided with regards to boiler type/spec. We have underfloor heating downstairs and traditional radiator heating upstairs so not a straightforward installation. Several dates for installation were offered. Paul arrived on time and installed the new boiler without any fuss. He also replaced a pump for our underfloor heating system. Everything works perfectly. Paul also responded quickly to any questions we had pre/post-installation.
Customer in Aberdeenshire Posted on 22/12/2021 , work completed 17/12/2021
New Gas Boiler Installed
Customer Service
Quality
Value
My old gas boiler was past its best so I asked paul to quote me for a new one He came round and advised me on how he would do the work. He promptly gave me the quote and I was very happy to except. He gave me a date for it to be installed and it was done in a day. Paul did an excellent service and am glad to recommend him.
Ian in Aberdeen Posted on 08/03/2021 , work completed 04/03/2021
Old Boiler replacement - Stonehaven
Customer Service
Quality
Value
Heating pump packed in and did some research on options. After 30 yrs the boiler needed replacement IMO. Looked up Trusted Trader and got City and Shire Heating, Paul answered short chat and arranged for a visit next day. Arrived on time and he spent around 50 minutes looking around discussing options and needs. Quote came next day as promised, clear itemised and captured everything. We had a need to get it installed soonest (November brrr!) , he found and confirmed a 2 day slot 3 weeks out. Price was in budget, work all done on time and very professionally by Paul and his squad. We went for a Combi and got an extra radiator, cleaned flushed and old stuff removed. Very pleased Mr and Mrs.
Customer in Aberdeenshire Posted on 03/12/2020 , work completed 19/11/2020
Outstanding service!
Customer Service
Quality
Value
Paul has serviced my boiler for serval year and has always been excellent. None of the thermostats on my old radiators worked properly. He came round very promptly, gave me a very reasonable quote for the work. We arranged a time for him to do the work and he did a superb job, rising to every challenge the job threw at him! So good to have a reliable, highly able heating engineer, and a really personable young man too!
Customer in Aberdeen City Posted on 21/10/2020 , work completed 21/10/2020
Boiler & radiator installation
Customer Service
Quality
Value
The whole process has been great. From the quote to installation, Paul has been in contact throughout. Paul & his colleague arrived on time and managed to get a large scope of work (conventional boiler to combi boiler) done in the one day. His communication throughout was first class. He gave me a walk through of the new Hive controls as well. We’re delighted with the boiler and radiator and would highly recommend using City & Shire Heating Specialists to any family & friends.
Customer in Aberdeenshire Posted on 31/01/2020 , work completed 30/01/2020
Heating breakdown
Customer Service
Quality
Value
Received a very quick response to emergency callout at weekend. Fault was swiftly diagnosed and replacement part fitted in double quick time. First class professional service. Highly recommended. Sandy
Customer in Aberdeenshire Posted on 19/03/2019 , work completed 17/03/2019
Good, knowledgeable repair and service
Customer Service
Quality
Value
Paul visited at short notice to fix a leak from my boiler over the Christmas period when I thought I would not be able to find anyone to assist. I've now had him back to service the boiler and make some repairs. He was able to make those repairs in spite of difficult access because of the boiler location His interest was in repairing only those parts necessary and not in selling a new boiler as I have experienced from others previously.
Customer in Aberdeen City Posted on 23/01/2019 , work completed 23/01/2019
Excellent service - new boiler fitted within 5 days!
Customer Service
Quality
Value
I needed a new boiler. Paul came around on the same day I called him. He was extremely helpful, took the time to explain everything in details and advised me on the best boiler to get for my flat. He then sent me a quote that same night which was very competitive (£800 cheaper that the other one I got). After I accepted his quote, he fitted the new boiler 3 days later. He did a great job, left the place tidy, and even replaced my faulty toilet flush while he was there at no extra cost! Superb service, I won't hesitate to recommend City & Shire heating.
Alan - Aberdeen Posted on 31/10/2018 , work completed 31/10/2018
Efficient and satisfacory
Customer Service
Quality
Value
I have used City & Shire Heating Specialists several times, which tells you how satisfied I've been with the service they provide; efficient, punctual, communicative and carry out work without fuss. Add value for money and the whole package is extremely satisfactory. Frank Gilfeather
Frank Gilfeather Posted on 30/10/2018 , work completed 30/10/2018
Exemplary service
Customer Service
Quality
Value
Cannot compliment Paul from City and Shire Heating Specialists enough for his prompt, courteous and exemplary service. High commended.
Thomas, Aberdeenshire Posted on 06/10/2016 , work completed 06/10/2016
Professional and trustworthy
Customer Service
Quality
Value
Excellent work done by Paul. Have no hesitation in recommending him very highly. Takes great pride in ensuring he does a first class job and always keeps in touch at every stage from first contact. . Very knowledgeable and gives good advice to the benefit of the customer. Will certainly call on Paul again.
Kathleen, Aberdeenshire Posted on 10/07/2016 , work completed 10/07/2016
Installed gas central heating system including boiler
Customer Service
Quality
Value
More than happy with work and had absolutely no problems. they completed the work in advance of the time suggested. I would highly recommend to others.
Which? Trusted Traders Consumer Posted on 11/11/2015 , work completed 11/11/2015
Annual service on our boiler
Customer Service
Quality
Value
Happy with work, which was complete on time and to the quote. No problems
Which? Consumer, Aberdeenshire Posted on 30/10/2015 , work completed 30/10/2015
Installed a new boiler
Customer Service
Quality
Value
The two most hard working traders I've come across, they are clean, tidy and on time. Very pleasant workers
Which? Trusted Traders Consumer Posted on 23/03/2015 , work completed 23/03/2015