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CJ Charles Ltd

4.9

218 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Why Choose us?
WIRRAL'S NUMBER 1 CHOICE FOR GAS & HEATING!
If you require cost effective, reliable heating and plumbing engineers then look no further. We cater to all domestic and business clients' central heating systems, gas services and plumbing requirements.
ASK US ABOUT OUR FINANCE & GRANT OPTIONS!

We are a local, family run business covering Wirral, Liverpool & Chester
We are Worcester Platinum Accredited & Gas Safe Registered
With over 50 years of experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing & gas work.
Contact us for a FREE QUOTE!

Our Services Include;
Boiler Installation & servicing
Central heating installations
Landlord safety certificates
Gas safety inspections
Heated towel rail fitting
Hob & gas oven fitting
Powerflushing
General plumbing & repair

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Gas emergencies
    • Boiler installation
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
218 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very helpful, super efficient, totally trustworthy and highest work standards.
Customer Service
Quality
Value
Colin came on time to give a quote and was very helpful in offering advice. The rate was competitive and the work carried out efficiently to excellent standard. I highly recommend!
Customer in Merseyside Posted on 20/09/2024 , work completed 12/09/2024
New boiler
Customer Service
Quality
Value
Chose this installer because I like to support local businesses and because the quote was acceptable. From quote to installation was prompt and efficient. All done and dusted in a day. Good going.
Customer in Merseyside Posted on 09/08/2023 , work completed 08/08/2023
The trader replied (on 14/08/2023)
Thank you for leaving us such a lovely review. It is so kind of you. We really appreciate it. I am delighted you were happy with the service we provided. Please feel free to contact us should you have any future requirements.
Boiler installation and heating system flush
Customer Service
Quality
Value
The installation team turned up on time and worked hard for 2 days replacing the old boiler and flushing the system out (lots of sludge to be removed). At all times the team were very polite and courteous. They also took great care to make sure they kept the area clean and tidy. Very happy with the work and would recommend without hesitation.
Customer in Merseyside Posted on 20/03/2023 , work completed 16/03/2023
The trader replied (on 24/03/2023)
Thank you so much for taking the time to leave us such a lovely review. It is really kind of you. It was our sincere pleasure to be able to provide you with a new boiler. Please feel free to contact us should you have any future requirements.
A pleasure to deal with.
Customer Service
Quality
Value
Cannot recommend CJ Charles enough. New Boiler and Radiators with smart TRV's were installed quickly to a high standard, the professional staff were conscientious extremely helpful and friendly. My house was left clean and tidy with all waste including the old Boiler and Radiators disposed of. Really couldn't have asked for more, having had similar work done before I was a little apprehensive but I had no need, they were excellent. Within a couple of hours of the work being done I had received all the appropriate paperwork including the invoice at the price we agreed.
Customer in Merseyside Posted on 22/02/2023 , work completed 22/02/2023
The trader replied (on 24/02/2023)
Thank you for taking the time to leave us such a positive review. We really appreciate it. We are glad you were satisfied with the service we provided. If you have any future needs please feel free to contact us.
Annual boiler service
Customer Service
Quality
Value
From phone to the office to completion I would highly recommend CJ Charles Ltd, their service engineer billy just serviced my boiler and checked the rads, now I have piece of mind for another 12 months, excellent work I will have no hesitation in using them again and recommending them. Many thanks to Suzanne and the team
Customer in Merseyside Posted on 04/10/2022 , work completed 04/10/2022
The trader replied (on 05/10/2022)
Thank you for taking the time to leave such a lovely review. We really appreciate it. We are delighted you were happy with the service provided. If you have any future requirements please feel free to contact us.
Boiler Replacement
Customer Service
Quality
Value
CJ Charles replaced an old boiler with a combi Worcester Bosch boiler. It involved stripping out the old systems, including removing both hot and cold tanks and a ton of redundant pipework. The central heating system was completely overhauled with a power flush, and seized fittings were replaced. Some of the pipework was fifty years old. After my initial contact, Colin, the company boss, very quickly arranged a visit and gave an estimate. The office administration was highly efficient. When something was said, it was going to be done, it happened when it was promised and on time. Work began shortly after I accepted the quotation. It was a three-day job. The workmen were extremely pleasant to deal with and clearly knew their job. They were very careful in their work, putting down dust sheets and were at pains to cause as little disruption as possible. Additional work was tackled when it became apparent such as replumbing the electric shower and replacing the connectors for the bath taps. I was not charged extra for these. On the evening, the boiler was up and running we had a leak. This was caused by the fifty-year-old piping not being up to the new pressure and efficiency of the system. The boss of the company moved very quickly to deal with the emergency and further work was done to replace these old pipes. We are extremely happy with the new system and our experience with the company. I would highly recommend using CJ Charles.
Customer in Merseyside Posted on 21/07/2022 , work completed 20/07/2022
The trader replied (on 26/07/2022)
Thank you some much for leaving us such a kind review. It was our sincere pleasure to be able to provide you with a new boiler. Please feel free to contact us should you have any future requirements.
Boiler relacement
Customer Service
Quality
Value
They came when they said. They were professional and appear to have done a good job. They took away the old boiler, the old water tank, the old expansion tank and associated pipework. They put in a new gas-pipe as the old pipe wasn't large enough for the new combi-boiler. The old pipe had gone under the concrete floor so they had to put it around the outside of the house. They tidied up afterwards. No complaints at all.
Customer in Merseyside Posted on 01/07/2022 , work completed 01/07/2022
The trader replied (on 26/07/2022)
Thank you very much for taking the time to leave us such a lovely review. We really appreciate it. We are delighted that we were able to provide you with the service you required. Please do not hesitate to contact us should you have any future requirements.
New boiler
Customer Service
Quality
Value
I highly recommend CJ Charles Ltd. They recently replaced our gas boiler with a condensing combi. Colin came to inspect the system and give a quotation for the work. He was on time and thorough in his assessment of what was required. He explained in detail what would be done and was able to answer all my questions. The office kept me up to date with the progress of our order. The engineers arrived on time to do the work. The two of them were tidy when working and put down protection sheets where they were working. I am completely satisfied with CJ Charles Ltd.
Doug in Merseyside Posted on 23/06/2022 , work completed 13/06/2022
The trader replied (on 24/06/2022)
Hi Doug. Thank you for taking the time to leave us such a lovely review. It really means a lot to us. We are delighted you were happy with the service we provided. If you have any future requirements please do not hesitate to contact us.
New Boiler
Customer Service
Quality
Value
CJ Charles were chosen to fit a new boiler into our house, they arrived on the day and time that we agreed, they told us what they would be turning off and when, we were very impressed with there professionalism and happy outlook, when the job was done everything was tested and we were shown various controls to make our life easier, the next day they emailed us a video on using the boiler and thermostat All in all great company to do business with
Mark and Rosemary in Merseyside Posted on 08/06/2022 , work completed 07/06/2022
The trader replied (on 09/06/2022)
Hi Mark and Rosemary. Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us. We are glad you were satisfied with the service we provided. If you have any future needs please feel free to contact us.
Boiler installation
Customer Service
Quality
Value
We cannot speak highly enough of this company. From the initial enquiry with the office manager Suzanne, then the home visit by Colin, who was extremely approachable and knowledgeable, to the fitters Sam and Karl who were terrific, the standard of work and care was exceptional. C.J. Charles a genuinely, professional company and would recommend to anyone.
Ken in Merseyside Posted on 30/05/2022 , work completed 18/05/2022
The trader replied (on 09/06/2022)
Hi Ken. Thank you leaving us such a kind review. It really means a lot to us. It was our sincerely pleasure to be able to provide you with the service you required. I hope you would consider us for any future requirements. Please do not hesitate to contact us should you need anything.