Endorsed by Which?

Internal Affairs

4.9

40 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–15:00
  • Sunday - Closed

About

Beautifully designed bespoke kitchens, bedrooms and bathrooms

Many of our customers have enjoyed the craftsmanship of our work over the years, and with that personal touch we add, you can be assured of not only getting the best price, but also excellent quality.

We provide free quotes, and will visit you to help plan exactly what it is you are looking for whether it be a custom bathroom, designer kitchen, or bedroom redesign.

All of our bathrooms, kitchens and bedrooms are custom built for you, so unlike other companies who will sell you an off-the-shelf design, we will design to exactly your requirements.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen worktops
  • Bedroom fitters

    • Fitted Wardrobes
    • Fitted Bedrooms
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Flooring services

    • Wood flooring installation
    • Ceramic Tiling
    • Laminate Flooring
    • Vinyl Flooring
  • Carpenters

    • Joinery and carpentry
  • More Services

    • stairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
40 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New kitchen and bathroom
Customer Service
Quality
Value
I had some ideas about what I wanted for the kitchen and bathroom, but Cliff could see what I wanted and put together a plan that incorporated everything I wanted. The kitchen is quite small, as I didn’t want to knock through, but Cliff has managed to not only fit in the large range and the Belfast sink I wanted, but magically made enough cupboard space for all my kitchen items, despite having fewer cupboards than before! Cliff and Kenny tiled the floor from the front door right through to the kitchen, and I finally have my black and white tiled floor that I always wanted. Cliff also suggested putting a window in the roof in the kitchen extension (the old coal shed!) which we hadn’t thought of, and this has brought lots more light into the kitchen and has made such a difference. The house is 100 years old, and none of the walls or floors are straight which made everything a challenge, but Cliff has managed to make everything square. The quality of the cupboards is amazing; they are solid wood and look wonderful. We had a potential issue with a gap behind the range, but Cliff came up with a solution to fit a shelf behind the cooker, which looks great. The bathroom is a small room, but Cliff has managed to fit in a claw-foot bath, a large sink and a toilet with a high-level cistern while leaving the room looking more spacious than before. I love my two new rooms and would recommend Cliff; he manages all the trades, so you don’t have to worry
Customer in Cheshire West and Chester Posted on 12/01/2026 , work completed 27/11/2025
The trader replied (on 16/01/2026)
Thank you for taking the time to leave your review. We’re delighted to hear how pleased you are with your kitchen and bathroom. It was a real pleasure working with you both to plan and deliver your dream rooms.
Complete Bathroom Refurb
Customer Service
Quality
Value
I use "Which? Trusted Traders" whenever I need to undertake work on my house, due to the exceptional quality of the workmanship. In seeking to find someone to refurb my bathroom I went straight to Trusted Traders. "Internal Affairs" have a listing on Trusted Traders, and the feedback from previous customers was very positive. Thus, I contacted Internal Affairs. Cliff visited the house to hear what we wanted in terms of the refurb, and made many suggestions to us in terms of design. We agreed a layout, and he sourced all the furniture required, including flooring, for us to agree. The bathroom had not been modernised for some time, so there was a considerable amount of enabling work required. Additionally, the property is relatively old (1843), and this came with its own issues, such as plumbing and electrics, and the condition of the walls and ceiling (e.g. plaster). Cliff organised all the additional trades that were required. The refurb project took about 3 weeks from start to finish, and for us was stress free. Cliff and his team arrived according to the agreed schedule and set to work. They were careful and considerate in terms of their work and our property, friendly, and accommodating. At the end of each day they cleaned up their work areas. We are exceptionally happy with the final outcome, and would recommend without hesitation Internal Affairs to others.
Customer in Merseyside Posted on 02/12/2025 , work completed 26/06/2025
The trader replied (on 09/12/2025)
Thank you very much for taking the time to write an in depth, amazing review. It's been a pleasure working with you on your bathroom refurbishment. We are pleased that you are very happy with your new bathroom. Please don't hesitate to contact Internal Affairs for any work you require in the future.
Top quality work from a top quality man
Customer Service
Quality
Value
Cliff is a professional, respectable and reliable man. His work on our new kitchen was second to none. Cliff went out of his way to help us in anyway he could and made sure he made us feel comfortable as it can be very daunting to have a full kitchen done. I’d fully recommend Cliff to anyone and have done to friends and family. Thank you Cliff, we love our new kitchen.
Customer in Cheshire West and Chester Posted on 10/02/2025 , work completed 12/04/2024
Kitchen & utility room
Customer Service
Quality
Value
Very satisfied with the work done and would recommend Cliff Horst/Internal Affairs. In fact I plan to ask Cliff to carry out further work soon on our bathroom.
Customer in Merseyside Posted on 05/12/2024 , work completed 24/09/2020
The trader replied (on 28/12/2024)
Thank you for submitting a positive review to which trusted traders, it's was a pleasure working for you. We're are glad you are pleased with the completed work.
Great work
Customer Service
Quality
Value
I contracted Cliff to replace flooring in my apartment in Liverpool. I live in Ireland and needed someone I could trust. His work is exceptional. There was much more refurbishment needed in the apartment. The kitchen was beyond repair and had to be replaced. Cliff designed and installed the kitchen replaced the bathroom counter, repaired the flush and blinds. He kept in good contact with me throughout and sent plans and quotes as needed. He recommended an electrician. Support small business-the back bone of our economy
Customer in Merseyside Posted on 22/03/2024 , work completed 22/02/2024
The trader replied (on 23/03/2024)
Thank you for taking the time to submit a great review. It was a pleasure working with you. The distance was no obsticle and communication was smooth. Thank you for trusting Internal Affairs to carry out the work required. Please bear us in mind for any work you require in the future.
Kitchen Fit
Customer Service
Quality
Value
Cliff arrived when he said, worked efficiently and went above and beyond. Really happy with the result.
Customer in Merseyside Posted on 28/02/2024 , work completed 15/12/2023
The trader replied (on 28/12/2024)
Thank you for using Internal Affairs. We are pleased you were pleased with the work. Please don't hesitate to contact us for any further work you require.
New Kitchen and structural Work
Customer Service
Quality
Value
From the first conversation Cliff at Internal Affairs was helpful and accommodating, I have a lot of ideas and opinions and Cliff was able to sift through them using his experience to help us make the right decisions in the design and look of our kitchen. He took complete control of the job, project managing the various trades. The work encompassed removing two structural walls , installing supports and new partitioning. The entire area was re wired and plastered before the new kitchen and flooring was installed. We are very pleased with the result and know that Cliff's high personnel standards and experience are the main reason for that.
Customer in Posted on 21/12/2023 , work completed 11/08/2023
The trader replied (on 04/01/2024)
Thank you for submitting a positive review. It's been a pleasure working with you, and giving Internal Affairs an opportunity to make your plans a reality.
High quality kitchen installation, done to schedule
Customer Service
Quality
Value
Very pleased with our new kitchen. Cliff was able to remove our old kitchen quickly before installing the new one. His excellent joinery skills were needed to overcome the imperfections of our walls, and he made several useful modifications to our original plans. He cleared up well after each day’s work. He also helped us choose the best appliances. Cliff is something of a perfectionist, but he still managed to complete the job in good time. I would not hesitate to recommend Cliff and Internal Affairs to any prospective customer.
Customer in Merseyside Posted on 11/09/2023 , work completed 20/04/2023
The trader replied (on 12/01/2024)
Thank you for your trusted trader recommendation. We are pleased that you are happy with the service provided. We will be happy to quote for any work you require in the future.
Very pleased with new kitchen
Customer Service
Quality
Value
We had a new kitchen put in by Cliff in November/December 2022 and we’re really pleased with the result. The discussions started much earlier and Cliff was patient in explaining the options to us. Once we had chosen what we wanted, with some useful advice on maximising space, the installation went relatively smoothly. There were some Brexit-related import delays but nothing that was Cliff’s fault. The big benefit of working with Cliff as a single point of contact is that all the other work – plastering, electrics – is organised by him: there is no need for the client to become a project manager. Cliff has excellent contacts and the other tradesmen he sub-contracted were equally easy to deal with and produced high-quality work. In the end, we asked Cliff to replace a bathroom too, as well as to convert part of the garage into a utility room. Again, we’re very pleased with the result. We feel very happy to have escaped some of the nightmares our friends have had with big companies and strongly recommend Cliff.
Customer in Merseyside Posted on 12/04/2023 , work completed 24/12/2022
The trader replied (on 14/04/2023)
Thank you for taking the time to write a great review, and recommending us to prospective customers. It was a pleasure working with yourselves in order to design, supply and install your kitchen, bathroom and utility room.
Prompt and efficient
Customer Service
Quality
Value
Cliff came and fitted an integrated fridge at short notice for me. Quick and efficient, and also took care of disposal of my old fridge. Would recommend.
Customer in Merseyside Posted on 15/03/2023 , work completed 15/02/2023
The trader replied (on 16/03/2023)
Thank you for taking the time to post this positive review. We are pleased you were happy with the efficiency of Internal Affairs.