Computer Repair Herts

Very happy with the service Mark and the team provided in resolving our laptop issue and replacement. Fast response, clear communication and a personal service throughout. Happy to recommend!

I was having problems with my old laptop when it started playing up and stopped functioning. After reading an article in a Which? email about computer repairs a while ago, I looked on the Which? Trusted Trader website and found Computer Repair Herts based locally in Ware, Herts. When I spoke to Mark, in his very warm friendly knowledgeable manner, he was able to put my mind at rest he could repair my 10 year old Toshiba laptop, and there was no need to replace it with a new laptop! Mark carefully explained he could transfer all the data from the old hard drive onto a new one, a solid state drive this time, without the loss of any data or any need to reprogram it to my printer. Mark gave me a price to repair the laptop and he offered to collect it the following morning, and return back after repairs the following day, turning up at the time stated on both days, very impressed. And great value with no hidden extras too. I have no connection with Computer Repair Herts other than a very happy and satisfied customer. I am very impressed with the superb service I received, putting the customer first, which is sadly missing from other service traders! I will certainly strongly recommend this company to anyone. Thank you Mark.

My laptop needed a new battery - which was hidden under the keyboard. I contacted CRH and we communicated by text message to confirm the required part and give me a price quote. Mark collected my laptop and returned it same day. I received bank details by text and paid by BACS. All very smooth, convenient and professional. Thanks Mark! I am happy to recommend you.

My Dell computer keyboard was playing up with at least three keys not working at all. The fact Mark has a recommendation from Which? convinced me I needed to go with him to get a repair and I was not disappointed. In the end he replaced my whole keyboard and also replaced the battery and the machine is performing like new and I could not be happier as it's an essential tool of my work as a writer. Not only is he a very friendly guy, Mark picked up the computer from my house and delivered it back a few days later and kept me informed every step of the way. If you have any issues and want them resolved quickly, I would have no hesitation in recommending him. I'm very happy with the work he did and would use him again in a heartbeat and it proved much cheaper than buying a new PC! His customer service is second to none and he prides himself in doing a top job which is did. I'm a very happy client.

Enormous thanks and gratitude to Mark and his team. I had a complicated transfer of files, images and video from 2009 to present day with a super old very slow desktop Mac and laptop. New machines and set ups required to save and backup old material. Mark was very helpful on the telephone and visited me to see the current set up. We had some complications with my old system and also the new hardware purchased but Mark found a way around them all. I needed 3rd party applications loading onto the new equipment and all this was done with ease and efficiency. Mark returned with the new desktop and a couple of days with the new laptop. Both set up and ready to go. Amazing! I can't recommend Mark and his team highly enough - and must stress thank you to the guys in the 'backroom' figuring out what was best to handle ALL the complications. First class service. I just wish I had found them sooner! Thank you again.

I cannot recommend this company enough: trustworthy, honest, professional, fair and supportive are just some of the words I would use to describe them. This is not the first time I have used this company having previously had money taken and faults not fixed before. Mark and the team are simply exceptional and most importantly, get the job done! Thank you once again. It is really appreciated.

Always easy to contact and arrange for care for my computer. My computer had started to work very slowly, a new hard drive was inserted and it now works like new. Excellent care and advice. Previously received computer care in lockdown and service again was excellent and maintained all appropriate social distancing regulations etc.

I contacted Mark as the hard drive on my laptop had failed. It was collected on the same day and was returned within two days with a new drive fitted and all of my files recovered. A great service and a good price. Would certainly use again and highly recommend.

I had a problem with my laptop not charging. Laptop was collected, the problem was diagnosed and explained. Repair completed and the laptop returned the next day. Excellent customer service. Thank you.

Once again superb service from Mark and the team. My computer fan was making a lot of noise so I contacted Mark. He very quickly came to my house and took the computer away. He contacted me the next day to say that the fan should be replaced and I agreed to this. We also agreed that he would conduct a health check and clean the inside. Two days later Mark returned to my house, installed the computer and tested it. All was perfect once again. I am very grateful to Mark and the team for their excellent service and it is a joy to deal with such a friendly and professional company. I have used them before and will continue to do so should the need arise. Highly recommended.