Connect Security (Burglar Alarms & Security)

Very professional consultation and subsequent installation. Good value for money. Despite having to channel the walls for wiring, Nick did a very clean job and filled the channels ready for us to touch up later. He took great care and treated my home with respect. The alarm does everything we want and thanks to Nick's advice, we didn't go for one of the cheaper but less reliable wireless systems. I have no hesitation in recommending him.

We recently had a new alarm system installed by Nick. He visited us initially to ascertain what system would be suitable for our house and our situation which was important as we were collecting a puppy the following week and this had an impact on the type of system to be installed. Nick has a very professional and calm manner and explains everything that is going to happen and where he intends to site the sensors and controls making sure that the customer is happy at all stages. Nick installed the system very neatly with minimal disruption and was clean, tidy and very considerate. Although he worked a very long day, he did not rush to finish the job and explained in detail how to operate the system. We were very pleased with the results and would have no hesitation in recommending Nick if you need an alarm system.

We found Connect Security using Which local and I am delighted we did. We needed to recommission an existing alarm and Nick was brilliant in giving us honest and practical advice, giving us options to reuse or replace the system and make some sensible upgrades to what had been previously installed. He was very willing to suggest reusing some of the original equipment to keep the costs down, which I think clearly demonstrates his honesty. His work was first class and he hid the new wiring very considerately, and everything has been done in a very neat and professional way. The job took him longer than he expected, but that only reflects the high standards of his workmanship. I will definitely use him again and would highly recommend him to anyone. Thanks Nick :-) Richard

We had a burglary recently where the burglars went to great extent to disable to whole alarm system, cutting off telephone wires and the alarm bell externally, and smashing the key pads internally. We wanted to ensure that the new alarm was installed by the best company we could find and had quotes and discussions with 6 companies. Of these, Nick shone through with his practical advice, honesty and the time he gave us for discussions and questions. On paper he may not be the cheapest, but in our experience that can be misleading. The level of attention and detail that Nick gave to our job was well worth the extra money. All the other installers suggested we should use wireless vibration sensors. Nick was the only one that said that wired is the more fail safe option and I trusted him after extensive research on the internet. Nick and Nobby (the other enginner) spent five days on our job installing an alarm with vibration sensors to windows and an external lighting system linked to the alarm. The previous installers hadn't particularly done a great job. Even though Nick was not oblidged to do so he spent the time rewiring a substancial part of the alarm system. They had to chase the walls to run the wires and their finishing and touch up work was as good as decorators. He had the foresight to advise us to put in place the wiring for the CCTV system whilst he was doing the other wiring for a small investment. I would recommend Nick to anyone and as far as I am concerned he is a trusted trader that I would not have any hesitenacy in hiring for other jobs. We will be getting Nick in to eventually plug in the CCTV system.

I decided on Connect Security after getting a number of quotes for fitting an alarm system. The other quotes were from fairly big companies and I didn't feel comfortable with them. They had nice brochures and so on. Nick is a straightforward guy who knew what he was talking about. I was not keen on a wired system but having had it installed I think it is a better choice. I took time off while he was fitting the alarm system and got to know him well. Nick is conscientious and does not like cutting corners. He buried some unsightly cables for me and did a clean job. He went out of his way to shave a floor board so it would not jut out. I was so pleased, I asked him to come back twice to fit some lights,etc. for me.

Nick installed a new CCTV system in our house. He was flexible when arranging the appointment, and completed the installation in one day by staying late. We had lots of questions in advance of booking him, and he was happy to answer them all over a lengthy period of time while we completed our research. His prices were comparable to other companies we spoke to, but his number of positive reviews tipped the balance. Its clear that Nick really knows his stuff. During the installation he was conscientious and was happy to discuss which angles were best once installed. We also had remote viewing, and that was completed quickly and easily. We had some questions about the system some weeks after the installation, and responses were always quick. We were hesitant about installing CCTV but are complete converts now. We'll be contacting Nick again to install an alarm system for us.

the CCTV system which overlooks the car park to our flats (of which I am a director) stopped working. After talking to various companies, I got the feeling that the cost to put it right was going to be prohibitive. I decided to stop asking "CCTV" companies and turned to Which Local recommendations. Best thing I did that day as I spoke to Nick of Connect Security. He came round saw what was wrong. Replaced faulty power supply unit at a very reasonable cost. It was a delight to deal with a good honest tradesman. I recommend him without hesitation.

Nick did a fantastic job for us, fixing up the badly bodged installation from our previous (rather poor) alarm company. He spent two days replacing almost everything, rerouting cables, and was extremely helpful explaining what our options were. He worked exceptionally hard (staying extremely late on the second day to get everything finished) and the new system is working perfectly. His rates are also very reasonable! Highly recommended,

Very good service. Nice and reliable

I have no hesitation in recommending this company. I asked three companies to quote for the alarm system on the bungalow and we had no hesitation in choosing Connect. As an ex telecomms engineer I understand a lot about the systems, Nick came across as knowing his subject very well. He fitted a totally wired system and that means we don't have to change batteries on the detectors and it is likely to be more reliable than wireless systems. He kept to the timescales he committed to and did a very clean and tidy job and went the extra mile to make the system as unobtrusive as possible.