Endorsed by Which?

Connect Security (Burglar Alarms & Security)

5.0

115 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Connect Security have been installing security systems for over 30 years, we provide a friendly, trustworthy and reliable service. Each system is designed individually with your needs and application in mind.
Connect Security install and maintain the following systems:

Intruder Alarms
Burglar Alarms
CCTV Systems
Video/Door Entry Systems
Security Lighting Systems

We also service and repair systems that were not installed by us. We have a vast experience and knowledge of all types of security control units and devices.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • More Services

    • security lighting
    • scaffold alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
115 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fast, efficient and tidy work by Nick and his team
Customer Service
Quality
Value
We had a burglar alarm installed at our home by Connect Security. On Nick's first visit to survey and give us a quote to fit the system. He explained us in detail as to how he would place the sensors hiding all the wiring. On Thursday as agreed Nick with two others arrived very promptly at 8.00 a.m. to start the works. By 4.00 p.m. the work was all completed. We were very impressed with the way Nick and his men worked so efficiently and in a tidy manner. Nick at the end very patiently explained us in operating the system. He even took the trouble of testing the full system ensuring our phones were linked with it. Last but not the least out of six other quotes we had none of them were interested in the wired system. Yet Nick on his first visit took the trouble of explaining us the pros and cons of wired against wireless system. This helped us making the decision. We would highly recommend Connect Security to install any of your security needs.
Kshorbhai Patel Posted on 27/10/2018 , work completed 27/10/2018
Prompt and professional
Customer Service
Quality
Value
Excellent, fast and efficient installation. I have already recommended Connect to a neighbour.
Anne, Hertfordshire Posted on 03/10/2018 , work completed 03/10/2018
CCTV
Customer Service
Quality
Value
Nick and his team fitted a 5 camera CCTV system to our home. From start to finish the quote and job was completed in swift time, with minimal disruption to our home. We're very pleased with the work and the teams friendly manner. They even helped a very pregnant lady (me) with a TV stand. Would definitely recommend!!
Alanna Wain Posted on 01/10/2018 , work completed 01/10/2018
Thorough, professional job
Customer Service
Quality
Value
Nick was professional and thorough from start to finish. He and his son did an extremely neat and tidy job and rectified some poor work from a previous contractor. I would recommend him without reservation.
Michael, Buckinghamshire Posted on 24/08/2018 , work completed 24/08/2018
Great job
Customer Service
Quality
Value
A fantastic team who completed the job efficiently and with good humour to an exceptional standard. Brilliant.
Jennifer, Hertfordshire Posted on 28/06/2018 , work completed 28/06/2018
Efficient, thorough and helpful
Customer Service
Quality
Value
Nick and his team installed a burglar alarm system in our home, having advised and quoted previously. In comparison with the other firms we approached, his quote was more or less equivalent, but I was impressed with the thoroughness of his advice. He explained the difference between wired and wireless systems, mentioned the possibility of setting up a system which would allow for pets moving around (which the others did not do) and there was no hint of a hard sell. I am very glad we chose Connect Security, because the work was done quickly and efficiently - with a team of three, it was done in a day - and although it involved a lot of upheaval, everything was put back in place and they cleaned up as they went along. Nick explained how to use the system very clearly and thoroughly, making me take notes as he did so! I thoroughly recommend them.
Lesley Smith Posted on 26/05/2018 , work completed 26/05/2018
Excellent job & services
Customer Service
Quality
Value
Arrived on time, confirmed what work was to be done & where the cameras etc were to be fitted. Went about the work with minimum intrusion & the job has been fitted very neatly. Everything was cleaned up & work tested & explained.
Richard, Hertfordshire Posted on 10/05/2018 , work completed 10/05/2018
Excellent advice, maintenance and installation of our security equipment
Customer Service
Quality
Value
Nick has improved and maintained our security alarm for several years. We asked him for advice and to quote for a new CCTV and external lighting system. He spent time explaining and designing a suitable system based on our house which has no access to any roof space making it tricky to hide the cabling. His team of three installed the system over two days and the result is an excellent system without any intrusive cabling but high visibility CCTV to deter intruders. We feel we have got excellent value based on the work and equipment involved and the high standard of the product and neatness of the installation both outside and inside the house. Nick also made adjustments to the CCTV angles afterwards to ensure our neighbours were not overlooked. We are very happy with all his work and would recommend him highly.
Ian Slater Posted on 24/03/2018 , work completed 24/03/2018
Excellent service.
Customer Service
Quality
Value
At the quotation stage we found Nick to be honest, personable, and very thorough. His quote was slightly less than his main competitor. The installation was excellent. They took great care and ran us through the options. Nick took time to show us how to operate the alarm. Would highly recommend!
Bruno, Hertfordshire Posted on 19/03/2018 , work completed 19/03/2018
Excellent job
Customer Service
Quality
Value
Nick and team arrived on time at 08.00 and installation of system was achieved by mid afternoon. Work was neat and tidy, good explanation of how CCTV system software operated was given by Nick on completion of installation.
Chris, Surrey Posted on 15/02/2018 , work completed 15/02/2018