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Trusted Traders

Connected Gas Heating & Water Limited

Logo on white
Opening Hours
Today - 08:00–05:30
  • Monday 08:00–05:30
  • Tuesday 08:00–05:30
  • Wednesday 08:00–05:30
  • Thursday 08:00–05:30
  • Friday 08:00–05:30
  • Saturday 08:00–05:30
  • Sunday - Closed
Profile thumb logojpeg

5.0

60 Reviews

About

We are a local family business based in Easington, offering quality service from friendly, helpful staff.

We cover Sunderland, Durham, Hartlepool and surrounding areas. Our highly trained Gas Safe engineers pride themselves in high quality service; installing full new heating systems, replacing boilers, servicing & maintaining heating systems, repairs and more.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler repair
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

Customer reviews

5.0
60 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Job. Great Company.
Customer Service
Quality
Value
Contacted Neil after hearing then reading positive reviews about Connected and I'm pleased I did. He came out straight away and gave me sound, uncomplicated, straightforward advice as to my best options for a new central heating system including replacement radiators throughout the house and left me with a quote stating exactly what they would do, which left me feeling confident. They slotted the job in really quickly and completed the work in the space of 2 days which was great. I didn't know what extent of upheaval there would be for such a big job but Neil was true to his word and I was able to come home from work and carry on as normal with minimal disruption. The team were honest and reliable so much so I just left them with my keys for the days they were there. They did a very neat job and carried out the work to a very high standard. Most importantly I was left with a fantastic, new, economical central heating system. The house was instantly much warmer and the water runs so much hotter in such a short time which has never been the case. Neil and his team went above and beyond the work that was paid for which I was over the moon about and I feel assured I have no worries at all should there be a problem in the future due to Neil's aftercare plan and 7 year warranty. A big thank you Neil and team - all of a sudden I'm not dreading the winter months.
Customer in County Durham06/06/2019
Excellent advice and service
Customer Service
Quality
Value
Was having trouble with the heating in the house and thought I needed a new boiler. Got a few quotes etc, but Neil checked the boiler and it was our radiators that needed sorting. Had all of them replaced, got new pipe work in plus a water softener and magna clean. The team did a great job and didn't stop working. The house is now cosy and the radiators look great, plus cost less than a new boiler.
Ctuson06/11/2018
Reasonable and professional
Customer Service
Quality
Value
From getting a quote to the completion of the job it was a smooth and easy process. They are fantastic value for money, polite, hard working. I had a whole new central heating system put in. I am a very happy customer.
Shirley, Tyne and Wear31/10/2018
Trustworthy, reliable company
Customer Service
Quality
Value
Finally an honest company I feel I can rely on! I needed a boiler replacing and I was given a competitive quote which I was happy with. Communication throughout was excellent, any questions I had were answered quickly. The lads arrived at the time agreed and lost no time in getting on with the job. They also helped repair my bathroom after the fitter i'd employed last year produced sub standard work. I can't express how grateful I was to have the job done properly and how relieved I am that I won't suffer any further water damage. Highly recommended.
LisaRH7220/08/2018
Prompt and professional.
Customer Service
Quality
Value
I first hired Connected Gas Heating to renew my central heating nine years ago. I could not be more pleased with the way the work was carried out. The owner, Neil, and his staff are always pleasant and efficient. I would recommend them to anyone.
William, County Durham16/08/2018
Excellent job.
Customer Service
Quality
Value
He is very patient, because we ordered wrong items built under oven and hob. He phoned company for us to tell them to send it back for natural gas. It took three weeks of waiting until we got the right ones. We are deaf.
William Arthur, County Durham27/07/2018
New boiler installed
Customer Service
Quality
Value
An excellent job. Very respectful people. Very clean workmen. From the initial visit to look at the work to completion it has been excellent. Recommended very highly
MrsAGW13/07/2018
Job well done.
Customer Service
Quality
Value
Pleased with results of their work.
Colin, Cleveland14/06/2018
Prompt and professional
Customer Service
Quality
Value
He called out when he said he would - he repaired our leaking boiler and serviced it at the same time - he vastly improved the heating system (hot water radiators etc.) and did it all at a very reasonable cost. Excellent.
Martin, County Durham15/05/2018
Highly recommended.
Customer Service
Quality
Value
Telephone call returned promptly & quotation fair. Installation carried out on date requested by me. Service efficient, professional and helpful. Very happy with job & highly recommended. Thank you.
Andrea, Tyne and Wear23/03/2018