Conservatory Roof Insulation Ltd

You originally purchased our interior insulated ceiling system for £1,900. On survey, structural roof issues were found, so the interior system could not be installed. So as a favour we sub-contracted a tiled roof replacement company for you, their Quote was £7000 you agreed to this installation. We didn't increase the price as you falsely stated. 6 months later you had only paid 5 instalments? You said you weren't going to pay the £1,000 balance because you had a builder friend visiting your home at the time and commented that he would have installed differently? even though he admitted he had never installed a lightweight conservatory roof replacement system before? He put sufficient doubt in your mind though? You then informed us that you wanted our roof system changed to your friends design and you wanted us to pay for it to be done? We informed you that there was nothing wrong with the roof system we had installed. We sent our surveyor and he confirmed this. As a good will gesture, we agreed to pay his estimate of £2,000 once we had seen photographic evidence of his changes. We heard nothing back for months and presumed you had decided not to make the changes your builder had suggested? Then out of the blue your builder rang us saying his bill had now increased to £6,000 ? We eventually received photos but observed that all the changes hadn't been made as agreed on his original estimate. We did reluctantly pay his original bill. We no longer install tiled roofs.