Cotswold Heating Solutions Ltd

3 cheerful hard working guys turned up on time. One with a Santa hat! All 3 worked hard and got to work as soon as they arrived. Set me up with their amazing app and patiently showed me how to use it. When they left within 10 minutes of playing with the app I was a pro. Enjoying using their amazing radiators. Cotswold have been professional from the first time I had contact with them. Just one minor point I was not told by the salesman that if I changed my mind about order that a cancellation charge would be made so I would advise customers to bear this in mind when ordering. I understand why this charge has to be made but customers should be made aware of the same when they place their order. This is only a minor point and should not deter anyone from ordering their amazing heating!

I had 7 Radthem Radiators installed to replace an LPG system. From the very first contact I made with Cotswold Heating, everything went perfect & well beyond my expectations. I was kept well informed of status of my order & installation date agreed, I was up against it time wise due to having to,replace my system before my LPG ran out. Nearer the install date an electrician made an appointment to visit & carry out pre checks to ensure that there would not be any issues when it came to the installation. Luis arrived on time and was very thorough. The installation went ahead on the agreed date & the team all arrived on time & I have never seen such exceptional team work. The installation was seamless & throughout the day they kept me informed when the electric had to go off. I was consulted as to the positioning of the Radiators prior to fitting & all were placed exactly where agreed. They were also extremely tidy, continually cleaning up as they went along & upon completion was all as expected. Luis explained how the system worked & was very thorough on the App set up. I would have absolutely no hesitation in recommending Cotswold Heating Solutions. In the future I may decide to have an additional Radtherm Radiator in my small study, which I will call upon the services of Cotswold Heating Solutions again. The Radiators heat up quickly, maintain a constant heat & are very cost effective to run.

We recently purchased a bungalow to renovate. The hot water was supplied via a large immersion heater, which cost an absolute fortune to run, and the hot water pressure was very low, in fact so low that the shower was useless. After investigating various options available to us, we found Cotswold Heating Solutions and contacted them to arrange a home survey. Billy visited and talked me through the options available, and at no time put me under any pressure. After a couple of days and further research, we decided to place an order for a Sunamp. The company was brilliant and kept us regularly up to date. Mark and Lewis arrived to install the unit and were very professional, polite and helpful. They were very tidy workers and ensured we understood how the unit worked before leaving. The hot water in our new shower is now brilliant. I would not hesitate to use this company again and would highly recommend them.

I recently had a heater from Cotswold heating installed to replace 3 old night storage heaters downstairs in our rental property. Speaking with our tenant now a month on since the installation she is very happy with the new heater. The heater works perfectly and is so much more efficient and controllable via the App than the old night stores. The guys who did the removal of the old and the installation were very good and all went smoothly and quickly. They did the App set up and explained all to us also which was essential. Overall very satisfied with both the product and the service. Many thanks. Will probably come back to do the water heating as well in due course.

My wife and I have recently had an electric heating and water system supplied and installed by Cotswold Heating Solutions. From start to finish we have been very impressed with the service that we have received. The initial visit by their representative was informative, professional, extremely helpful and without pressure. Above all he was able to quote for exactly what we required which competitors were unable to. The quote was produced immediately and after consideration we decided to order the system. The office were on the ball in keeping us up to date with the order and again gave us confidence in having chosen the right company to carry out the work. Once the installation date was agreed four fitters turned up on time, discussed the installation and positioning of radiators and water heater and installed the system to our complete satisfaction taking care to make sure that we understood how to control the system from the app that they installed on our phones. I can only say that Mark, Finn, Lewis and Tom were neat, tidy, did a good job, cleaned up and made sure that we were satisfied with the system and knew how to operate it. Would certainly recommend Cotswold Heating.

I recently had a heater from Cotswold heating solutions installed and so far I am very happy with the product. The heater works perfectly and features different modes through the app to adjust to every preferences. I was happy with the service provided as well as the team was providing updates during the waiting period and the installation went very quickly and smoothly. The installers were very nice and professional and did a great job. Overall I am very satisfied with the product and the service!

The initial assessment visit was useful, and I was satisfied that the proposed product would meet my needs. The company were in regular contact about the delivery time, but some weeks after the time promised for fitting had passed I had to call to fix a date. The fitters arrived on time, and were efficient and pleasant. There was a slightly awkward wiring issue for one of the radiators, but they took the time to solve it (and without bodging). Overall I am very pleased with the service provided.

Work was carried out to schedule.changed my old storage heaters to new electric full controllable radiators.now we are warm again also I have never come across such clean & tidy fitters .the office kept me updated all the time through the process.

All went to plan. The initial survey / sales visit was an informative session and the follow up support from the office very efficient. From order to installation was nine weeks, but the installation itself went very well, with a good, tidy, polite team.

We really liked the salesman who came to discuss the product and our requirements. We needed heating in our conservatory which has a thermal roof. We required 2 radiators and we were able to take our time you discuss where they should be situated. We placed the order and Cotswold kept us up to date with regular phone calls to let us know how things were progressing. Installation was quick and easy and 2 very nice workmen came. They were tidy with their work and left the place clean afterwards. Would recommend these radiators as very happy with the warmth they give out. Can't comment on the cost of running them as only been in a week.

From quote to completion the team at Cotswold heating carried out their tasks with competence and efficiency. Sunamp installation went faultlessly and even assisted with the removal of the old fireplace at the end of the work day.

A Sun Amp Water Heater and four radiators were installed and old immersion heater and night storage heaters removed. The installation involved four members of staff who were very pleasant, helpful and efficient so what could have been stressful was a positive experience. The heaters are really efficient and quick to heat the room and it's wonderful to have hot water immediately as needed.

From beginning to end, a very positive experience. No hard sell, a competitive quote, and good communications throughout the whole process. The two fitters arrived on the dot of 8.30am, introduced themselves and explained what they would be doing, and in what order. They were fast and efficient, fitting 3 new heaters, cleaning up as they went, and providing clear instructions as to how to use the heating app. Since the fitting, the heaters have worked well, and for the first time in years we have been warm in our lounge! I have been monitoring the Smart Meter to gauge running costs, and it's looking good to date. I wouldn't hesitate to recommend this company.

Installation of electric radiator. Done on time to budget. Friendly,competent and helpful team. Excellent communication throughout.

Ordered 3 heaters after their engineer came to tell us what would be needed, received calls on a regular basis informing me order status, When confirmed installation date the 2 engineers who arrived to install were very professional and efficient at their job, constantly cleaning up after themselves and removed old heating system and all rubbish when they left

I commissioned Cotswold Heating to install two electric radiators. All excellent in the following aspects - Keeping us informed on progress of order, arrival at alotted time for installation, polite, tidy and friendly installers (Mark and Tom), follow up post installation by Sarah value for money best compared to the three systems I asked for quotation. The two units are now working perfectly (installed 30.10.25) and we are getting used to seting schedules. I cannot fault their service to date and we would recommend them highly.

From the initial meeting with a representative to the final fitting of the radiators, it was efficient, time-effective and a positive experience. The company are supportive and always willing to help. Communication was of high quality throughout, which made my experience a positive one. I would highly recommend.

From first enquiry to the installation of the product this company has a very strong customer focus and everyone we dealt with was both professional and helpful. Special mention for the installation team who worked fantastically hard to complete the work very quickly in a friendly manner and with very clear focus on installing the radiators exactly how we wanted them. Well done Cotswold Heating and thank you.

Very happy with the service provided when my heating was installed. The engineers arrived on time and installed the heating quickly. They cleaned up as they went and didn’t leave any mess. The controls for the heating system were explained and set up with me, allowing me to ask any questions I had. The programming app is easy to understand and use. I’ve not used the heating yet, but I hope to have a warmer house this winter. I would recommend using this company.

Overall, I'm very pleased with the service from Cotswold and the professional way the installation was carried out. From the initial visit and quote, which was straightforward and friendly, to the prompt and efficient way the installation was completed, the whole process was stress-free and gave me confidence in the investment I've made in the new heating system. It's also reassuring that they confirmed that they will be happy to be contacted for help again in setting up/programming the system when I use it for the first time this coming Autumn, since the summer installation.

Our whole experience with Cotswold Heating has been extremely positive. The salesman who came to see us after our initial approach presented the various options very clearly, without putting us under any pressure. The office kept us fully informed of the progress of our order and fixed a date for installation that was duly respected. And then on the day of installation the work was carried out in a remarkably efficient and friendly way. The old radiators were removed and the new ones installed in little more than three hours and the explanation that followed to help us use the radiators was very clear and helpful. The atmosphere throughout was very friendly and we would not hesitate to recommend this family-run concern.

From initial assessment to completion of the work and all points in between, everything went smoothly and efficiently. The work done was on budget and completed on schedule. Throughout the process, the service has been helpful, professional, and friendly, with everything confirmed in writing. The installers who did the work were competent and efficient and did a very good job. Another tradesman was involved the following day to install the new shower, and he and Simon of Cotswold Heating Solutions had previously agreed between them what co-operation was needed. Mark and Tom, the installers, left everything as planned to make the plumber's job as straightforward as possible. This is the second time I have used Cotswold Heating Solutions and have been impressed by the reliability, trustworthiness, professionalism, helpfulness, and competence of all members of staff involved. I have no hesitation in recommending them to others.

I have felt good from the initial enquiry to after fitting calls. The young rep accepted that I knew the product and wanted 2 heaters, so he measured up and quoted in record time. His professional approach outstripped that of a competitor who was slightly cheaper but left me feeling undervalued as a customer. I was kept up to date with the delivery of heaters, and an amicable date for fitting was arranged. Two delightful gents arrived, got on with the job, and cleaned up spectacularly. All follow-up calls have been professional and courteous. I would recommend this family concern in a heartbeat. Currently too warm to test the efficiency of the product!!

After extensive research we chose Cotswold Heating Solutions to install 8 new Radtherm radiators to our barn conversion home. Our decision was based on their professional approach to all our requirements and the quality & efficiency of the radiators. On the day the CHS installation team arrived on time and got straight to work, completing the job including tidying up by lunchtime, excellent service. All details of operating the radiators and warranty information was explained so we are now winter ready.

We needed 4 new heaters and chose Radtherm from Cotswold heating after home visit from their rep and from 2 other competitors. We have had excellent communication with them right from first contact. The rep was very informative and they kept us updated with the progress of our order. We chose them because of the 4 yr warranty on the thermostats (competitors gave 2 yes), competitive price, and all their staff are in house as opposed to sub contractors. The 2 electricians/fitters arrived on time, were very clean, tidy, friendly, and respectful of our home. They gave clear explanations of the system, installed the app on my phone and demonstrated/explained. Each heater has its own thermostat for manual control, as well as the app, which was a selling point for us. They had another job to go to but they took their time to make sure we were happy and understood how to operate the heaters. No pressure. As we're in the middle of a heatwave, I cannot yet say how effective the heaters are.