Cotswold Heating Solutions Ltd

Installation of electric radiator. Done on time to budget. Friendly,competent and helpful team. Excellent communication throughout.

Ordered 3 heaters after their engineer came to tell us what would be needed, received calls on a regular basis informing me order status, When confirmed installation date the 2 engineers who arrived to install were very professional and efficient at their job, constantly cleaning up after themselves and removed old heating system and all rubbish when they left

I commissioned Cotswold Heating to install two electric radiators. All excellent in the following aspects - Keeping us informed on progress of order, arrival at alotted time for installation, polite, tidy and friendly installers (Mark and Tom), follow up post installation by Sarah value for money best compared to the three systems I asked for quotation. The two units are now working perfectly (installed 30.10.25) and we are getting used to seting schedules. I cannot fault their service to date and we would recommend them highly.

From the initial meeting with a representative to the final fitting of the radiators, it was efficient, time-effective and a positive experience. The company are supportive and always willing to help. Communication was of high quality throughout, which made my experience a positive one. I would highly recommend.

From first enquiry to the installation of the product this company has a very strong customer focus and everyone we dealt with was both professional and helpful. Special mention for the installation team who worked fantastically hard to complete the work very quickly in a friendly manner and with very clear focus on installing the radiators exactly how we wanted them. Well done Cotswold Heating and thank you.

Very happy with the service provided when my heating was installed. The engineers arrived on time and installed the heating quickly. They cleaned up as they went and didn’t leave any mess. The controls for the heating system were explained and set up with me, allowing me to ask any questions I had. The programming app is easy to understand and use. I’ve not used the heating yet, but I hope to have a warmer house this winter. I would recommend using this company.

Overall, I'm very pleased with the service from Cotswold and the professional way the installation was carried out. From the initial visit and quote, which was straightforward and friendly, to the prompt and efficient way the installation was completed, the whole process was stress-free and gave me confidence in the investment I've made in the new heating system. It's also reassuring that they confirmed that they will be happy to be contacted for help again in setting up/programming the system when I use it for the first time this coming Autumn, since the summer installation.

Our whole experience with Cotswold Heating has been extremely positive. The salesman who came to see us after our initial approach presented the various options very clearly, without putting us under any pressure. The office kept us fully informed of the progress of our order and fixed a date for installation that was duly respected. And then on the day of installation the work was carried out in a remarkably efficient and friendly way. The old radiators were removed and the new ones installed in little more than three hours and the explanation that followed to help us use the radiators was very clear and helpful. The atmosphere throughout was very friendly and we would not hesitate to recommend this family-run concern.

From initial assessment to completion of the work and all points in between, everything went smoothly and efficiently. The work done was on budget and completed on schedule. Throughout the process, the service has been helpful, professional, and friendly, with everything confirmed in writing. The installers who did the work were competent and efficient and did a very good job. Another tradesman was involved the following day to install the new shower, and he and Simon of Cotswold Heating Solutions had previously agreed between them what co-operation was needed. Mark and Tom, the installers, left everything as planned to make the plumber's job as straightforward as possible. This is the second time I have used Cotswold Heating Solutions and have been impressed by the reliability, trustworthiness, professionalism, helpfulness, and competence of all members of staff involved. I have no hesitation in recommending them to others.

I have felt good from the initial enquiry to after fitting calls. The young rep accepted that I knew the product and wanted 2 heaters, so he measured up and quoted in record time. His professional approach outstripped that of a competitor who was slightly cheaper but left me feeling undervalued as a customer. I was kept up to date with the delivery of heaters, and an amicable date for fitting was arranged. Two delightful gents arrived, got on with the job, and cleaned up spectacularly. All follow-up calls have been professional and courteous. I would recommend this family concern in a heartbeat. Currently too warm to test the efficiency of the product!!