Cotswold Heating Solutions Ltd

Very happy with the service provided when my heating was installed. The engineers arrived on time and installed the heating quickly. They cleaned up as they went and didn’t leave any mess. The controls for the heating system were explained and set up with me, allowing me to ask any questions I had. The programming app is easy to understand and use. I’ve not used the heating yet, but I hope to have a warmer house this winter. I would recommend using this company.

Overall, I'm very pleased with the service from Cotswold and the professional way the installation was carried out. From the initial visit and quote, which was straightforward and friendly, to the prompt and efficient way the installation was completed, the whole process was stress-free and gave me confidence in the investment I've made in the new heating system. It's also reassuring that they confirmed that they will be happy to be contacted for help again in setting up/programming the system when I use it for the first time this coming Autumn, since the summer installation.

Our whole experience with Cotswold Heating has been extremely positive. The salesman who came to see us after our initial approach presented the various options very clearly, without putting us under any pressure. The office kept us fully informed of the progress of our order and fixed a date for installation that was duly respected. And then on the day of installation the work was carried out in a remarkably efficient and friendly way. The old radiators were removed and the new ones installed in little more than three hours and the explanation that followed to help us use the radiators was very clear and helpful. The atmosphere throughout was very friendly and we would not hesitate to recommend this family-run concern.

From initial assessment to completion of the work and all points in between, everything went smoothly and efficiently. The work done was on budget and completed on schedule. Throughout the process, the service has been helpful, professional, and friendly, with everything confirmed in writing. The installers who did the work were competent and efficient and did a very good job. Another tradesman was involved the following day to install the new shower, and he and Simon of Cotswold Heating Solutions had previously agreed between them what co-operation was needed. Mark and Tom, the installers, left everything as planned to make the plumber's job as straightforward as possible. This is the second time I have used Cotswold Heating Solutions and have been impressed by the reliability, trustworthiness, professionalism, helpfulness, and competence of all members of staff involved. I have no hesitation in recommending them to others.

I have felt good from the initial enquiry to after fitting calls. The young rep accepted that I knew the product and wanted 2 heaters, so he measured up and quoted in record time. His professional approach outstripped that of a competitor who was slightly cheaper but left me feeling undervalued as a customer. I was kept up to date with the delivery of heaters, and an amicable date for fitting was arranged. Two delightful gents arrived, got on with the job, and cleaned up spectacularly. All follow-up calls have been professional and courteous. I would recommend this family concern in a heartbeat. Currently too warm to test the efficiency of the product!!

After extensive research we chose Cotswold Heating Solutions to install 8 new Radtherm radiators to our barn conversion home. Our decision was based on their professional approach to all our requirements and the quality & efficiency of the radiators. On the day the CHS installation team arrived on time and got straight to work, completing the job including tidying up by lunchtime, excellent service. All details of operating the radiators and warranty information was explained so we are now winter ready.

We needed 4 new heaters and chose Radtherm from Cotswold heating after home visit from their rep and from 2 other competitors. We have had excellent communication with them right from first contact. The rep was very informative and they kept us updated with the progress of our order. We chose them because of the 4 yr warranty on the thermostats (competitors gave 2 yes), competitive price, and all their staff are in house as opposed to sub contractors. The 2 electricians/fitters arrived on time, were very clean, tidy, friendly, and respectful of our home. They gave clear explanations of the system, installed the app on my phone and demonstrated/explained. Each heater has its own thermostat for manual control, as well as the app, which was a selling point for us. They had another job to go to but they took their time to make sure we were happy and understood how to operate the heaters. No pressure. As we're in the middle of a heatwave, I cannot yet say how effective the heaters are.

Our night storage heaters were upgraded to Cotswold radiators. The workers were efficient. Just got on with the work. Excellent communication skills. Well done team

Excellent service from start to finish, cannot fault anything. Started with an enquiry to the office staff very helpful & knowledgeable. Arranged a project advisor to visit ( Billy ), he arrived on time & explained everything, plus advised on the size of the heater, a very good experience. Fitted on 18/06/25 by Louis & Joe arrived on time, took old heater out & fitted new one, sorted all electrics and cleaned up any mess & took all packing away. The whole experience was very straightforward, and I was kept informed all the way by telephone. Well done, Cotswold Heating Services. I would definitely recommend them to all my friends.

The initial consultation & quote with Simon was detailed and answered all my questions. I was kept up to date with progress by the office staff until my Thermino unit was received. It was installed the following day because I was lucky and they had finished another job early. The installation engineer was very knowledgeable and answered more of my questions! He did a fantastic job with the unit installed in the kitchen and all the pipework installed behind the kitchen in the eaves. There was a minor problem with the installation but I was impressed by the way this was handled by both the office staff and quickly fixed with a 10 minute visit by the installation engineer the day after I reported the problem.