Cotswold Heating Solutions Ltd

Our conservatory radiator was 15 years old and decided to come on when it felt like it and to heat the room to its maximum. It had to go. I did the usual internet searches and came across Cotswold Heating Solutions. As they are 'Which?' approved, I sent them a few questions, and was impressed by the speed and detail of response. This has not changed in anyway in all of my dealings with them. Suffice to say, they kept to their quote, gave me all the information I will ever need, kept me informed throughout and have now fitted a really nice new radiator in our conservatory. All the staff I have dealt with, without exception, have been knowledgeable helpful, and above all to me, cheerful!. It's brilliant having really old fashioned great customer service. The App controlling everything is straightforward, and overall I am very happy. I would without hesitation recommend them

We needed to replace an old gas heater in our conservatory and decided to look at having an electric radiator installed. Cotswold Heating stood out with their customer reviews giving us confidence to get a quote. Billy came and measured and patiently explained exactly what we needed. The quote was a fixed price with no hidden extras. We decided to go ahead and everything was dealt with seamlessly. Sarah and Jo kept in contact throughout the process. The team who installed the radiator arrived and worked well together. They were friendly, polite and did a neat job. We are so pleased we went with Cotswold Heating Solutions Ltd and highly recommend them.

I had three night storage radiators replaced with beautiful new Cotswold ones. three engineers arrived as scheduled and very quickly with no fuss or mess it was done. One stayed on to explain exactly how to manage, adjust the room temperature, the simple controls being just 4 touch spots on the side of the radiator or equally simple adjustment with the app on the phone, each individual room being thermostatically controlled. A pleasant experience. Value to be seen when winter arrives.

Cotswold Heating Solutions have installed a SunAmp water heater for me along with an Eddie solar diverter to take power from my solar panels. Their service has been excellent at every stage from initial enquiry, through the sales process, aftersales and scheduling fitting and ultimately fitting and commissioning. The team in the office were always very friendly and helpful and then the two-person team who did the installation were excellent. Setting up the wifi links for the new Eddie device was complicated but the electrician did it all for me and patiently solved issues interfacing with my existing system. The plumber explained the SunAmp controls and service requirements clearly and helpfully. Highly recommended.

I contacted Cotswold Heating Solutions (CHS) as I wanted to replace an old fuse board and install a more efficient alternative to an immersion heater. Service was immediately fast and friendly. Sarah and Jo were very good at getting the paperwork out promptly with an information pack on the Sunamp Thermino sent in advance of Simon's initial visit. He took time to explain the product and highlighted a complication with the installation of the Sunamp in a flat where the fuse board was outside the front door. His visit was followed by 2 pre-installation checks by CHS electricians/plumbers to ensure they had a cabling route worked out and knew where everything was located. Installation of the fuse board and Sunamp went very smoothly. The CHS staff were very efficient and friendly, getting straight on with the installations. Explained the operation of the Sunamp clearly and the extent of the warranty. The team made sure that everything was cleared up and tidy before they left. I was very impressed with the care taken and the quality of their work.

Having decided to supplement our central heating with stand alone radiators in 3 locations we contacted Cotswold Heating Solutions in respect of their electric radiators. This proved to be an inspired decision as the level of service we received was absolutely first class. From Billy who provided the quotation, Sarah who maintained communication with me throughout the process, Jo who handled payment and fitting to the expert technicians who handled the installation nothing was too much trouble. What a refreshing experience, thanks again to you all. I would suggest that if anyone has need of new electric heating or hot water installations genuinely look no further. You cannot improve on perfection.

When we decided to replace our old oil-fired boiler with something more modern, there were a lot of choices. CHS helped us find the solution that worked best for us, got the job done quickly (but within the timeframe that suited us), was on site on time on five separate occasions in total, and the guys who did the work could not have been friendlier. Some of them did drink an astonishing amount of tea, but it was a pleasure to keep it flowing! We were pleasantly surprised at the cost of the project, with no hidden extras.

Very pleased with the work Cotswold Heating Solutions did installing a new Sunamp Thermino 150 ePlus into our new home. The team worked well, thanks.

I’m happy to recommend Cotswold Heating Solutions based on our recent experience. From the initial discussion surrounding our specific requirements to the quality, timeliness, tidiness and customer friendly approach of our fitters the experience has been excellent. Well done to all concerned.

Cotswold Heating recently fitted me a complete new heating system From quotation to fitting, I only experienced a complete and professional company. The removal of the old system and fitting of the new 6 radiators and a towel rail were completed very efficiently and with a minimum of disruption and mess all packaging and old radiators being removed All work was carried out to a prearranged schedule and in a very helpful manner I would therefore thoroughly recommend this company to anyone seeking a new electric heating system

After reviewing options a few months ago for solar power hot water, I contacted Cotswold Heating Solutions and yesterday the install took place. The guys arrived on time, friendly and professional. The work was done within four hours with minor stops to mains water and electricity.

Through the whole process from start to finish it have found Cotswold a highly professional company I had 3 old storage heaters replaced and the installation was done with professionalism I would not hesitate to recommend Cotswold Heating

We first used Cotswold Heating Solutions in 2020 and were very happy with the service then. We have used them again to provide a heating solution for an extension to a holiday cottage in Wales. The initial advice was excellent- informative, helpful and with no ‘sales’ pressure. Our property is some way from their base in Stroud but they were very accommodating with regard to when they could visit to check the cottage out and update their layout suggestions. We were very impressed with the installation. A neat tidy job very professionally done and within their time frame. The handover and operating instructions were clear and concise. Overall a great experience. A family firm with the whole team working to deliver a first class service. Would thoroughly recommend them if you are looking for an electric radiator installation.

Moving in to a new house with a variety of electric heaters of different ages and types, I went to Cotswold to help me rationalise and modernise. The first survey visit was very informative and we worked out the combination and style of heaters I needed. The office kept me informed of the progress of my order and made sure I knew what was happening at all stages. On the day, the team turned up on time and got stuck in to the work, removing the old heaters (including some heavy storage heaters), sorting out the electrics and installing the new heaters. Work was done quickly, efficiently and very cleanly - I've never seen a team with 3 Henrys before. They made sure that the heaters were placed exactly where I wanted and that I fully understood the app. From start to finish the whole experience was very professional but with the feeling that I was dealing with real people, not a faceless company. I would definitely recommend Cotswold Heating to anyone. I'm now looking forward to the winter so I can start using the heaters properly.

This is a family business with all the staff committed to excellent service. Work was done on time by a friendly and experienced workforce who were obliging and eager to do their best. We cannot praise this compny more highly than to say "use them and you won't be disappointed". Jo and her team (including Sarah) were in regular contact regarding delivery of the parts and were knowledgeable about the products supplied answering any questions and queries we put to them. All in all 10 out of 10. Thank you.

I’ve been a customer of CHS for a couple of years, having 8 radTherm radiators and a Sunamp heat battery. A 3rd party electrician recently caused the Sunamp to fail, so I contacted Sarah at CHS for help. At the same time I flagged up what I believed to be a manufacturing fault with one of the radiators. We then went on holiday for a week and on our first full day back home Mark and Tom arrived at 9.00am with a replacement PCB for the Sunamp and a replacement radiator (covered under warranty). Mark updated our App with the new radiator details, waited until he was happy we were getting hot water and he and Tom left after a couple of hours. I was very happy with the original installations and I’m now very happy with the after sales service. Cotswold Heating Solutions are a great company to deal with, everyone I’ve met or spoken to has been friendly, professional and really helpful. I highly recommend them.

This company has been a pleasure to work with at every stage of the process. The initial survey was both informative and helpful in identifying some preliminary electrical work to be done to make for a smooth installation. Once the decision to proceed was taken we were given a likely timeframe and kept informed of progress at all times. Before installation two guys came out to assess to plumbing and electrics in our flat and made lots of reassuring positive noises about the upcoming work. On the day itself a very friendly team arrived exactly when expected and got straight on with the job. In no time at all the ancient and huge boiler was gone along with 7 old radiators. Their work was swift and professional and so neat and tidy. The bulk of the installation was completed on day one with day two seeing the new radiators connected up together with an in depth tutorial on the app controller, which is a feature we love as it gives easy and independent control across the whole system. Overall we have been most impressed with Cotswold Heating Solutions and wouldn’t hesitate to recommend them far and wide.

We have recently had an additional radtherm radiator installed and like initial installation a few years ago , involving replacement of gas heating system with 7 electric radiators. From first contact to final installation the overall service was excellent. Would have no hesitation in recommending this company to family and friends.

Cotswold Heating have shown to be a very competent service business, being very conscious of ensuring customer care and attention to their needs - day one their company manager visits the property and spends quality time with its customers in assessing and advising on how they can address the heating requirements of the customers property - there's no hard push or flannel, its all straight talk from someone who obviously has an extensive heating background. You are made aware that delivery and installation can take between 6/8 weeks, but you are kept up to date during that period by company staff by personal phone calls letting you known the current state of play regarding delivery, which is very reassuring. Day of installation, the installation team arrive on time and quickly get to work, and its obvious that they are experienced personnel and know what they are about - they work very hard and in our case they installed a Sum Amp water heater and two hybrid electric radiators -on completion of the installation they commission the heating equipment and take the time to explain how best to use the heating appliances and download an app to the customers phone for remote use and control of the settings - nothing is missed or rushed - even to tidying up . Hence excellent heating appliances, staff and company standards through out. Will use the company again for a further upgrade and we can fully recommend "Cotswold Heating" to any one looking to upgrade their heating. Solihull

Very good company to deal with. I was kept informed all the way and any questions answered straight away. They even provided the extra part for the shower at no expense to me. On the day of installation the men turned up on time and were very polite and friendly. The work was done quicker than I was expecting and tidied up after themselves. Would certainly recommend this company.

I am very pleased with this company from start to finish very professional friendly the installers were brilliant explained everything I needed to know

On the day the installers turned up in the timeframe that was set. Great installers and very polite and did the work well. Looked after my property at the same time. The customer services are great and very polite and helpful. Would definitely recommend them.

The installation team worked very efficiently the old system of boiler, radiators and water heater were removed quickly and carefully with the minimum of fuss. The new system installed very efficiently as well. They were very tidy and a friendly team. The Sunamp water system is excellent my hot water pressure is so much better and really improved the shower. The radtherm system is so easy to use and so much more controllable enabling you to heat the areas of the house you using very easily from phone or tablet. I was kept informed regularly of the process by helpful and friendly staff.

The heating is controllable, efficient and easy to use. I was very impressed, it took less than three hours to remove and install the new radiators. I was pleased with the service from start to finish and the app is so easy to use. Four storage heaters were quickly removed and replaced with three new radtherm radiators. I was kept up to date with the progress of my order and everyone was friendly and very helpful. It is a huge relief to now have a proper heating system. Cotswold Heating Solutions have been a pleasure from start to finish. I would definitely recommend.

A very good experience working with Cotswold Heating Solutions on a unique problem to find a heating solution for our church. The team were very professional all the way through the process from inquiry to site visit and full installation. Very good service and keeping us informed along the way.