Cotswold Heating Solutions Ltd

We commissioned Cotswold Heating Solutions to upgrade our water heating and room heating. We had a gas fuelled system which they removed and replaced with ceramic core radiators and a Sunamp water heating system. All the work was completed on schedule as agreed and all the redundant elements taken away for recycling. Mark and his team were very efficient and did all the agreed work to a high standard. They were great at explaining how everything works and setting us up with the app to control the radiators. The whole process from consultation to completion was made easy by this company. They genuinely are passionate about what they do and really deliver on service. I would happily recommend them to anyone considering such changes to their heating system.

Cotswold Heating have recently installed a Sunamp heating system for us. The service we have received has been first class throughout, from our initial enquiry and both phone- and visit-explanation of the system and work required, through contact during the ordering period, to installation itself. The office team were always helpful, efficient and professional through phone and email contact, and the installation team were efficient, knowledgeable, courteous and tidy! Based on our experience of our Sunamp installation, we would have no hesitation in recommending Cotswold Heating to others.

I had a Sunamp heat battery installed by Cotswold Heating Solutions, before the installation date the company emailed me a questionnaire so that any potential problems could be resolved before the installation date, this was good. Hilary from Cotswold rang me the day before the installation to ensure all was ok with the installation date. The guys arrived on time on the day of the installation, the plumbing and electrical installation all went very well, the installation was very neat and tidy. And at the end tested the system out and gave me verbal instructions on how it was set up and how to operate and even helped me reprogram my existing gas boiler. Excellent Service all round.

The professionalism of this company was evident from the start thanks to Hilary, the Customer Service Manager. Her communication was always comprehensive, prompt, helpful and friendly. Clear explanations were given throughout by all, including at the initial survey conducted by Trevor, who was knowledgeable and attentive. The arrangements for the job to be done (the fitting of a Sunamp hot water battery and removal of the 45-year old water tank) were thorough and well thought out. On the day, Mark and Lewis were exceptional. Punctual, polite, cheerful, thoughtful (they checked if my dog would be okay with a little noise before using their equipment) and highly competent, the quality of their work was evident. They gave clear explanations of the battery functionality and subsequent paperwork and left the area spotlessly clean. I could not be more impressed with Cotswold Heating Solutions and cannot recommend them highly enough.

I was looking for a company to replace our nine storage heaters, some being over 30 years old. Having done plenty of online research, I narrowed my choice to one company - Cotswold Heating Solutions. When I initially contacted them they answered my specific questions, so I booked a home visit with Simon, who then spent plenty of time with us looking at our options. We’ve subsequently had eight radTherm electric radiators installed, which look great and give us far greater control of our heating via their App. From start to finish, Cotswold has provided first class service and I’m very happy we gave them the business. Everyone I’ve dealt with at Cotswold has given friendly, professional service and I highly recommend them.

Installation of Sunamp water heater. Polite and efficient sales / admin and installation staff. Sunamp unit and all associated pipework and wiring neatly and professionally installed by people who obviously knew what they were doing. Everything left in neat and tidy state on completion. My only complaint is that I have nothing to complain about!

I had a new electric heating system installed in my flat. The initial visit went very well, with a clear explanation of what was needed, the total cost and likely timescale for ordering and completion. The new radiators I had ordered arrived more quickly than expected and were installed the following week in less than one day. The workers, who had to transport these heavy items some distance to my flat, were polite, friendly and efficient throughout. The instruction manual is easy to use. Communication with this company is easy and personal - no waiting for a robot-like answer! I am delighted and recommend them.

Wanting to move away from fossil fuels we carried out research into heating and hot water solutions for our house. We obtained brochures from a small number of companies and had visits from Cotswold and others. From the beginning we liked their ethos of being a family company offering premium products with Simon taking time and care to answer numerous questions and provide variations on the original estimate. Once we placed our order we were put in touch with Hilary who was excellent at overseing the whole installation, liasing with us on dates and answering any further questions we had. The installation took three days as they had expected. The team (Finn, Luis, Mark and Toby) arrived on time each day and took care to lay down protective covers. They were excellent at problem solving and carried out the work effectively while answering all of our questions along the way. The team cleared up well and took away our old radiators, water tank, pipes etc. So far, the Sumamp heat battery together with the Fonital bathroom towel rail and the Elkatherm radiators have performed well. We wouldn't hesitate to recommend this company. The products are premium and the customer service is exemplary.

I am lucky to live near Stroud. Needing a replacement storage heater I came across this company, cannot remember how, maybe google.. I was sold as soon as I walked into their offices. The service before during and afterwards was outstanding. Good communication with emails and response time. Should there be a mishap I am confident that I will be well looked after. Impressive reviews.