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Endorsed by Which? Trusted Traders

CPS Heating & Plumbing Contractors Ltd

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4.9

54 Reviews

Opening Hours
Today - 07:30–18:00
  • Monday 07:30–18:00
  • Tuesday 07:30–18:00
  • Wednesday 07:30–18:00
  • Thursday 07:30–18:00
  • Friday 07:30–18:00
  • Saturday 07:30–18:00
  • Sunday - Closed

About

CPS specialise in all areas of the heating and plumbing industry and we do it professionally, efficiently, with pride and with more than 20 years experience behind us.

We have NO call out charges.
We give fixed price quotations.
We offer a fast response for repairs and installations.
We are fully insured and trained to the latest standards.

Over 70% of our work comes from our, more than satisfied, existing customers.

CPS is a family run business that is fortunate to have employees that have nearly all been with us for in excess of 10 years.

So, if you have any need for a plumbing or heating engineer please contact us and see how we can help you.

Thank you.

Lucas Bullard



What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
  • More Services

    • power flush
    • commercial boilers
    • commercial heating plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
54 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Reliable, professional, trustworthy and great job
Customer Service
Quality
Value
New boiler, replacement radiator, removal of limescale inhibitor and outside tap sorted - Same day response to my message requesting help with boiler issues. Honest, professional options provided (including not using service) Once options agreed the quote was timely. Works were scheduled in a timely manner. Lucas arrived on time, professional and trustworthy (have used service before). Trusted so much I left key and went to work x 3 days. Work completed on schedule and cleaned up afterwards (vacuumed stairwell better than I have). Full instructions provided on operating new system...and for anyone who has a rather 'sensitive and nervous' cat, Lucas was brilliant. Thanks Lucas.
Customer in Kent Posted on 09/07/2021 , work completed 02/07/2021
Very Happy Customer
Customer Service
Quality
Value
Having spent 7 frustrating weeks trying to get a quote organised with one of the bigger installers Lucas came to my rescue. He came round quickly, I had a fully detailed quote the same evening explaining what I needed to have done. It was a big job removing an old leaking tank and ancient boiler that had lost the will to live and replacing with a new combi boiler, adding radiator thermostats and changing an old corroded radiator. He also cleaned out my old heating system with a full power flush rather than just a basic chemical flush and sorted out all the required pipework. It was a huge relief to at the end of the job to have heat and hot water fully restored. It was a real pleasure having him in my home for a week, he's a very charming man and I can thoroughly recommend him.
Jane in Kent Posted on 26/04/2021 , work completed 24/04/2021
Was rude and did not bother getting back to me
Following an initial visit, Lucas did not bother getting back in touch and I had to chase on a number of occasions. When I eventually got in touch with him he said that "he didn't have the time to do my job", and I said it would be useful if he had told me this rather than leaving me hanging. His reply was that he "didn't come back because he didn't like me and my partner." A rather childish way to deal with a customer.
Customer in Kent Posted on 06/04/2021 (Reviewer did not use service)
Great boiler replacement service
Customer Service
Quality
Value
Thanks Lucas, brilliant service, nothing was too much trouble in sorting out all our problems. Our new boiler was fitted in time for Christmas and all the issues caused by SGN sorted with ease (including re-routing the gas pipe). We really appreciate going that extra mile for us.
Customer in Kent Posted on 27/12/2020 , work completed 20/12/2020
Brilliant work
Customer Service
Quality
Value
After Lucas put a new gas combination boiler in for us about 15 years ago and it didn't give us any trouble whatsoever, we decided it was time to upgrade to a more modern one. The work was completed in the given time and Lucas was always punctual, clean and tidy even removing all packaging and disposing of old boiler etc. Always cheerful, patient and 100% trustworthy. We can highly recommend CPS Heating and plumbing.
Customer in Kent Posted on 15/01/2020 , work completed 15/01/2020
Strongly recommended
Customer Service
Quality
Value
CPS recently installed a combination boiler. Lucas was completely reliable: he started on the date agreed several months beforehand and arrived on time each day. He completed the job in the estimated time. Lucas was very careful and the combination of the carpet protection he fitted and his pride and joy (his powerful vacuum cleaner) meant that everything was left clean. Lucas is easy to communicate with by phone or email and is very polite, patient and easy to get on with. I will certainly use him again and would recommend him without hesitation.
Chris Posted on 16/09/2019 , work completed 13/09/2019
Highly professional and friendly trader.
Customer Service
Quality
Value
I had my free-standing gas C H boiler replaced by a condensing combination boiler together with all the associated pipework, plus four new radiators. I was most impressed with Lucas's technical skills and especially his creativity in minimising the attendant disruption. In addition, his planning, tidiness and time-keeping were exemplary. Clearly, Lucas takes great pride in his work and enjoys the consequent job satisfaction - a virtuous circle one might suggest - and I have no hesitation in recommending him.
Ian, Kent Posted on 16/07/2019 , work completed 15/06/2019
I had Lucas of CPS to installed a new boiler
Lucas of CPS came as requested to look and give a quote to installed a new boiler. He was very professional and informative l accepted his quote and arrange a date to start he was very punctual friendly and helpful , work was carried out cleanly and he informed us what he was going to do and how long it would take each day. He carried out a couple of jobs that were not on the quote but didn't charge us extra for them. I am well impressed with his standard of work and customer relationship. I would recommend Lucas and CPS to any one who asked he has my custom in the future
Customer in Kent Posted on 20/05/2019 (Reviewer did not use service)
Satisfaction Guaranteed
Customer Service
Quality
Value
I have been using the services of CPS for some years now. Lucas came to my rescue a few years ago when I was having difficulty finding an engineer to repair my existing boiler. About a year ago Lucas carried out a system flush of my radiators which is required prior to a new boiler installation. This April he installed a new boiler, and I went along with the make and model he recommended. We agreed a start and completion date, and Lucas was finished with time to spare. I have to say that all of the work Lucas has carried out for me is always to a very high standard. He is very professional in his approach, and because I am technically minded he explains what he is doing and why. I would have no hesitation recommending Lucas to friends and neighbours as he is reliable and punctual, qualities not always attributed to all tradesmen.
Customer in Kent Posted on 13/05/2019 , work completed 25/04/2019
Combi boiler and new shower
Customer Service
Quality
Value
CPS has kept our old boiler going for quite a few years now and this year we decided that it needed to go! Lucas has put in a lovely combi boiler and complete new bathroom with a shower for us. We are absolutely thrilled with the work done. The standard of work completed was excellent, and Lucas always checks to make sure your happy at every stage of the installation and was very approachable and happy to change, move or add anything we wanted. Kept everything clean and tidy. Also he is very pet friendly which is a bonus as we have three dogs and they can be a pain! Thank you CPS
Customer in Kent Posted on 09/05/2019 , work completed 09/05/2019