Crestshield Windows Ltd

Once again we have used Crestfield to replace 2 kitchen windows having had positive experiences over a number of years with the company.Sure enough the very able and helpful Brad assisted by Scott did a very job , all completed on time and cleaning up afterwards. So nothing but praise for them but also for the entire team at Crestfield that are easily reachable and very pleasant to deal with.

All quotation, ordering, surveying processes and communications with Crestshield were very efficient and responsive. Samantha provided excellent organisation and post fitting follow up customer care. Brad and Scott carried out the installation professionally, smoothly and in a friendly/pleasant manner. I highly recommend Crestshield Windows from my very positive experience with them.

Throughout the company was friendly and we kept chatting to arrange the best time to get the job done (Some scaffolding was delaying the works) but that was sorted and the guys who did the fitting rattled through it at a machine like pace meaning everything was completed in a few hours and the final result is great! Considering the windows hadn't been changed sine 1986! Yep, they definitely needed an upgrade and the fitters managed to keep my bathroom tiles intact as they were at risk of falling during the fitting, so great job all round.

I had a back door and front sash windows replaced. The work was carried out as scheduled and took two days. The back door lock needed adjusting and Ian responded immediately and came the next working day to fix it. I was always able to speak to someone when I had questions. The process from initial consultation in January and quote by Peter, then survey and installation by Ian in April was smooth, and everything was clearly communicated. The cost remained the same, so there were no surprises there. Highly recommended.

From initial call to completion, these folks really know what they are doing. Professional, polite at all times. I will not hesitate in recommending Crestshield to anyone.

Work completed to a high standard, quickly efficiently and cleanly. Workmen are very polite and conscientious. Cleared up very well.

Arrived on time, very polite and personable installers. You could see they took pride in the work they were doing and were always happy to answer any of general questions. They also cleaned up after to a good standard. very pleased with the work they did and would happily use them again.

Have used crestshields windows several times now for doors and windows. They always provided cheapest quote. They are a Family run business and really put the customers needs at the heart of everything they do and so knowledgeable and give there exepert opinion and advice. Provided a really great quote and the work done was fab. I Couldn't fault them. The fitters were great and highly professional. The communication with all of the team at crestshields is perfect and they are so friendly. Will def be going back when need anything in the future and would thoroughly recommend you check them out if looking for windows doors etc.

I needed to have all my double-glazed windows replaced. The initial assessment visit was very useful,and the quotation-without any pressured sales-pitch,made me decide on Crestshield. Very pleased with my 8 new windows,for style and quality. The work was carried out over 3 days,efficiently,and tidily.The fitters were polite and friendly. Contact with the office by e-mail and telephone was always useful,with any queries sorted out efficiently,by the helpful staff.

Replaced front door and patio doors. Sales process was very straightforward and Peter very helpful. The fitters were punctual, professional and did a great job. Back office were always available and always followed up any questions. Happy to recommend a local family company.

Crestshield Windows fitted 3 Windows and 2 doors for us in November 21. We were delighted with the quality of the items and the professional care shown by the team from start to finish. Ben came to quote for us and was extremely courteous and polite and nothing was too much trouble, he explained everything in detail. The fitters were great and did a fantastic job. We are absolutely delighted and would thoroughly recommend Crestshield to potential customers.

Fitted new front door and front windows. Competitive price, excellent workmanship, courteous and friendly service. Agreed without quibble to have unit which was not as ordered promptly replaced

Crestshield Windows replaced our top window which had been poorly fitted and was leaking. They were very easy to communicate with, offered us a reasonable and fair quote and carried out the work to a very professional standard. We then had a bit of roofing work done which caused a gap between the window and the roof. I called them unsure of what to do. Despite being very busy they came that very same day to provide a solution to the gap. It hadn't been part of the job and they very kindly took the time to help and didn't charge extra. Highly recommended.

Crestshield supplied and fitted new windows and a frontdoor to our property. The whole process from start to finish was so easy, I can't fault any of the work. The fitters worked so hard, completing the work to a really high standard, keeping us informed every step of the way. They went the extra mile, checking we were happy with everything they were doing, they were clean and tidy, very friendly and able to answer all of my questions.

We had two windows put in, as they drilled and hammered at our windows, they broke our curtain rails and also the walls, they didn't make good. They forgot to silicone one side of the window. They used foam for one big crack after I'd complained - another workman said that that isn't a good material to use as it creates later problems, I also noticed that it never hardened. I had to replaster everything and silicone it myself. They left out a screw. The corners of the windows don't join up. The edge of the windowsill looks like bitten nails, it is an absolutely terrible finish. They were also very rude, defensive, they weren't going to tell us that we would have to replaster the whole room and they didn't wear masks despite repeated requests, in the middle of lockdown in the Covid-19 pandemic.

Very pleased with replacement loft and bedroom windows installed by Crestshield. Workmen arrived on date and exactly on time, they were quick, efficient and they made no mess. No hesitation about recommending them based on my experience.

I am very happy with the work done by Crestshield Windows. The windows look fantastic and have made a huge difference to my flat already. Before they were installed I had the heating on all day and now I only need to turn it on for small amounts as the room holds the heat. The two guys who fitted my windows arrived at 8 am and were finished by 1 pm. Very efficient job and they knew what they were doing. Conducted themselves very professionally throughout.

We wanted all the windows in our house replaced with UPVC sash windows and having seen the excellent reviews on Which? decided to go with Crestshield. We met with Ben who made a good initial first impression and the quote seemed very reasonable. We were initially very pleased with the windows but soon realised that there was a draft coming through under the windowsill, a lot of the sealant around the windows looked messy and our kitchen floor was damaged. The fitter came back a few days later and fixed the draft and we were compensated for the damage to the kitchen floor. We were still not entirely happy with the finish around some of the windows but didn't get around to saying anything. However two years on and one of the windows, after being opened to clean it, wouldn't shut again very easily. Something had broken on the hinge/spring and the window then wouldn't slide up and stay up. The windows came with a 10 year warranty so we rang Crestshield at the beginning of October 2020. After chasing them several times and after at least a month, someone was eventually sent out to fix it (who arrived later than arranged) but when they arrived they didn't have the part so said they would ring the office to sort out getting it and get back to us to arrange getting it fixed. It is now nearly January 2021 and we haven't heard anything from them and still have a broken window. I appreciate the pandemic had caused some delays but a quick phone call to keep us updated takes a few minutes!

High praise to Crestshield Windows. Especially to Scott and Clint (and Ben the Owner) who all three days arrived on time and get the job done superbly. They have been very professional in every aspect from planning to installation. You have one very happy customer here. The windows look lovely and come highly recommended.

Communication from start to finish has been excellent, from our initial meeting with Peter to discuss the job, and various questions along the way addressed by Ben or Simone over the phone or by email. The fitters Scott and Linton worked hard and covered all areas with dust sheets and left the site clean and tidy. We are very happy with the new door and windows and would throughly recommend Crestshield for your replacement windows and doors. Thank you again.

Very easy to deal with from start to finish. Excellent communication. Good price and excellent standard of work.

Crestfield windows fitted new windows to the front and rear of our house. The team arrived on the Monday morning and if they had rushed the job or not been as neat and careful, could have had it all finished on the Thursday, but they took extra care and effort and completed it on the Friday, making sure we were happy with everything, before they left. Nothing was to much trouble and the price we were given, was the price that we paid. The windows look excellent and we are very pleased with them and again, we got exactly what we asked for. Would I recommend them to a friend? Without a doubt or hesitation.

Crestshield installed 3 double glazed windows at the front of my home. After getting quotes from competing brands like Anglian and SafeStyle, I found Crestshield priced similarly but crucially, I found them to be more trustworthy. They delivered a high quality product and kept me informed throughout the process. I did have a few changes after ordering which were dealt with very quickly. Thoroughly recommend!

We had a window installed in our 3 year olds bedroom. The window was fitted within an afternoon. The fitters were professional and tidy. However after they had left I noticed they had forgotten to fit the window restricter to prevent the bottom window from opening too wide. This was essential to prevent my son falling 20 ft onto a concrete patio! They said they would come back to fit it but after several calls over 3 months they failed to come. I called again just before lockdown was instituted and they said someone would pop around to fit it. I am still waiting...

Great service from initial meeting to having the windows fitted. Friendly, professional and quality product. Would highly recommend Crestshield

The 2 fitters from Crestshield fitted a new front door, side window and large window. They took great care to make the minimum mess, they were polite and relaxed which in turn gave me confidence in them. The finished work is lovely and I wouldn’t hesitate to recommend them - that’s how I found them in the first place!

Crestshield Windows did an excellent job in replacing all windows at our property. Work was undertaken on time and in line with our expectations with no surprises. Customer support was very good and staff professional and polite. Recommended

Bradley and his trainee Drew arrived each morning on time, smartly dressed in logo sweatshirts, providing a good image for the company they work for, Crestshield Windows. They fitted 6 windows and a front door, efficiently, neatly and were courteous and respectful the whole time. I am delighted with their workmanship and would wholeheartedly recommend them. The salesman Peter was professional at all times without being pushy and delivered the job he promised. This experienced far outweighed my previous experience with a bigger corporate window company and was much better value for money.

Great job on the conservatory roof done by Martin and Alex. They take great pride in their work and it shows. Friendly and accommodating, I would definitely use them again.

Peter Carter did our initial survey and he was very friendly and professional. Bradley did a great job of the installation and it was completely stress-free. The windows look amazing and have completely transformed our house. Well worth every penny.

First contact was with Simone (office lady), friendly and extremely helpful.Initial survey was with Peter. He was very professional, knowledgeable and very easy to talk to. He was very helpful, did an additional survey at my request. No nasty sales pressure. Ian the window fitter and his assistants Drew and Tate made a great job. Ian is very experienced and paid attention to detail ensuring that windows fitted very well and making good inside and outside. They were very polite, worked to agreed schedule leaving the place clean and tidy everyday. The windows are great quality and look lovely.

Outstanding! They really take pride in their work which is so refreshing. They fixed the edges of the frame which wasn't necessary however he said it made the finish (which it did). Very polite and hardworking. They came at around 8.15am and worked through with no breaks until the job was complete finishing at around 2.30pm. Can't recommend them enough

Have nothing but positives to say about Crestshield. Yes their quote was a touch (and only a touch) higher than others, but you pay for what you get. Windows delivered to my specifications with no hidden costs, quotes and installations happened when they were supposed to, near 24x7 comms from the owner to reassure and answer questions as they arise and all done within a very quick time frame. Don't be fooled by companies that say long lead times equals quality - Crestshield absolutely meet high standards in every regard without a 6 week wait. I have one issue with a window which has been well addressed and am now waiting in the manufacturer to resolve - all done with no quibble, fuss, or impact to me. Simply put, Crestshield have done everything I could hope for to make the otherwise expensive and rather dull experience of replacing windows a pleasure. I thoroughly recommend them!!

I wouldn’t hesitate to recommend Crestshield Windows and I am glad that a neighbour recommended them. When considering purchasing a product such as double glazing it opens a minefield of unknowns, but I had no need to worry because from day one; from having the first visit from Peter, my mind was put at rest and I am grateful to him for sharing his knowledge and expertise. There was no pressure what so ever and I was encouraged and given thinking time to research the products i.e.: windows/ locks and manufacturer. Peter even suggested design changes which did not effect the cost but has enhanced the appearance of the property. A survey was conducted by the fitter Ian in a timely and professional manner. During fitting, Ian was helped by Tait. Both were polite, friendly, professional and worked well as a team. The double glazed “linear” A+ windows look amazing. Although some minor damage was caused to render on removing original windows, Ian assured me that he would make good - well all I can say is that he was true to his word and once the render was replaced around the windows and allowed to dry, you can barely see a difference it blends in so well. The finishing of the windows is superb. Throughout fitting both Peter and Ben ensured things were going smoothly and kindly accommodated my diary. Crestshield Windows clearly care about their reputation and customers, which is evident by virtue of the fact they have been trading for the last 17 years. Thank you.

Crestshield replaced my kitchen window. Ben was very helpful and flexible when he came out to give me a quote. The window was a good price, the fitters were professional and the window is looking great.

Our whole experience with Crestshield has been a pleasure from the quotation to the installation of our replacement door. The engineers arrive at the arranged time and were quiet and professional throughout, they removed the existing door and frame without damaging the external pebble dashing or the internal plaster work. Apart from the fact that the door is far superior to the original you wouldn’t know it had been replaced. All rubbish was cleared and the site left clean and tidy. The whole team, in the office and onsite, were friendly and answer queries promptly. Over thirty years ago Crestshield replace all the widows in our precious property, they took the same care and attention to detail then, and the windows still look good today.

We decided to replace the windows in two large bays with double glazing, as well as one in a small bedroom. Ben was excellent in listening to our design requirements and has provided us with exactly what we had hoped for. The fitter Ian was unfailingly courteous throughout and did his best to cause the minimum of disruption while he was working. On completion of the installation he took great pains make good any evidence of the work as far as damage to the building fabric and decorations were concerned. My faith in the previous good reviews on this site was amply justified.

Small job, just one door and one window but carried out very professionally . Good advice prior to quoting, competitive price and timescale as promised. Very happy with end result and efficiency of installation crew. Recommended

Ben made sure I got exactly what I wanted for my windows and front door, he took time to talk me through designs etc and I really felt he understood what i wanted; it was nice not to be 'sold' to! Whilst not the cheapest (I am a firm believer in you get what you pay for), Ben certainly did a great job, I had total faith in him and his fitters and was not disappointed! Would recommend to anyone.

Ben and the team at Crestshield Windows were brilliant. We wanted new uPVC sash windows in a newly built bay and Ben was really helpful and friendly. The price was competitive and the windows looks fantastic. I would definitely use them again.

I recently had my kitchen bay window restored from 3 steel framed single glaze windows to 2 windows and 1 door in PVC. The outcome far exceeded expectations so thank you Ben, Brad and the team!

We moved into our house in October 2017 and the windows were in urgent need of exchange. We did contact one of the big window companies and got rather fed up with the hard sale. Ben came round from Crest Shield windows and gave us a straight price. Brad then came in and fitted our windows even managing to solve the problem of the front bedroom bay trying to fall down without very little fuss. Ben came round after the work was completed to make sure we was happy and I ended up ordering another two windows, which really finished the job off perfectly. I probably could have undercut the price with one of the big companies and saved a few pounds but I don't think I would have received the same service. We do have a large patio window at the back, which will eventually need replacing and I will go back to Crest Shield when I am ready to do that.

I am so pleased that I chose Crestshield Windows. Peter came to discuss them with me and we agreed on what would be best. Nothing has been too much trouble. On the day they were installed, Bradley and Reece fitted them. They were friendly, polite and thorough. They cleaned up and I now have wonderful windows. The difference in the sound that I now cannot hear from outside, is really really good. They look amazing. Peter popped in to see if all was well too. I would strongly recommend them to anyone needing windows and doors, and will certainly use them again. Thank you Crestshield

Our house is double fronted Victorian house which needed windows replacement. We wanted to keep the character of the house by replacing the sash windows with Upvc and keeping the character of the house was paramount. I carried out market research and had about 20 Quotes because the job was huge (40 Windows approximately plus doors.) We decided to give the job to Crestsheild because they offered us high quality product with a reasonable price and no pressure. Peter is very knowledgeable and honest man. The windows were delivered in time as promised. The fitters were very professional , courteous and clean. Peter came to the house twice a day to ensure that everything was going according to plan.A lot of our friends find it difficult to believe that the windows are upvc. I highly recommend Crestsheild to anyone who is looking for good quality windows with reasonable price and no hard selling. Adel Tawfik

Used Ben at Crestshield Windows twice now. What is great is that there is no sales pitch, the quote is what is it, no hidden extras. Great explanation on the product. Installation was fast, they cleaned up after each day. Would recommend and use again.

Courteous, knowledgeable, on time and efficient. We changed 9 windows in our house and Ben and team did a fantastic job. Competitively priced and great aftercare and follow up. Would wholeheartedly recommend to anyone looking for a professional glazier in South London.

Ben Carter - friendly, enthusiastic and professional - not pushy. The supply and fit of new upvc windows, porch and kitchen door offered at a competitive price. Danny and Jason did a fantastic job with the installation. They were friendly, yet professional and tidied up at the end of each day. Excellent customer service and aftercare. Would highly recommend this family run business.

Professional, easy to communicate with, great quality work at competitive prices - what more can you ask for?

We should like to endorse the comments of previous reviews after having a replacement door and some maintenance of hinges etc. Good advice, sensible price, efficient and quality work. We would use again.

Our old wooden casement windows in our upstairs flat were in a very bad way! I chose Crestshield because of all the excellent reviews here and because they are local to us. Ben came along and apart from being an extremely pleasant chap was absolutely straight with us, was clear and precise with what needed to be done with no gimmicks or sales patter and gave us a very fair and highly competitive price on the spot. A date was agreed for the work to be done and in the meantime his Dad Peter, also an extremely courteous and nice chap came along to measure up. The work was done as agreed over 3 days last week and we are extremely delighted with the results! The 2 fitters Danny and Reece could not have been more friendly, considerate, helpful and obliging and I have never seen 2 chaps work so hard! The quality of their work was superb - dustsheets were laid down before the work commenced and they cleaned and hoovered up at the end of each day. They also did extra work which was not stipulated at all for no extra charge ie cementing over some crumbling bricks in front of the windows, scraping off the outside window sills and even replacing the curtain rails. All the debris which had been placed in the front garden was removed on the last day and a good sweep up as well. Thank you Which for putting me in touch with this excellent company and to Ben, Peter, Danny and Reece for doing such a fantastic job! I have no hesitation at all in recommending this truly excellent company!