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Endorsed by Which?
CTM Plumbing & Heating
About
We are a family run business offering:
Central Heating Engineer,
Plumber,
Gas Boiler Installation,
Central Heating - Gas - Installation and Servicing,
General Plumbing,
Radiators and Valves and Thermostats Installed and Replaced, Thermal Dynamics,
Under Floor Heating,
Water Supply Pipe Repairs,
Boiler Repairs and Servicing,
Plumbing Repairs,
Power Flushing
What we do
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Power flushing
- Underfloor heating
- Radiators and central heating
- Gas emergencies
Heating contractors
- Central heating systems (installation and servicing)
My work
This business has not added any photos yet.Customer reviews
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5.0
16 reviews
Recommended
Recommended
by 100% of customers
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Quick response. Great job
Customer Service
Quality
Value
Got into trouble fitting a new toilet seat and water had to be shut off. Mick came out within 1.5 hours. The toilet had to be pulled out, the cistern refitted, the new seat fitted and the toilet replaced. Great job done quickly. Got me out of trouble. Fantastic.
Customer in Surrey
, work completed
Recommended
Proper old school service
Customer Service
Quality
Value
Mick came round to check on a leaking pipe from a wash basin that unfortunately meant the whole thing needed replacing. It was all explained very clearly to me. Mick sourced the replacement basin and fitted it as soon as received. Then gave some time for payment ensuring all was working ok. Would highly recommend.
Customer in Surrey
, work completed
Recommended
Fantastic Plumber and Heating Engineers
Customer Service
Quality
Value
We have been using Mick for nearly 15 years for various domestic work. Our system is a little tricky but Mick has got to know it inside out. From a new pressurised system, boiler, leaks from previous tradesmen and his latest job advising on new cast iron radiator from source to fit. We wouldn’t ask anyone else . CTM are reliable, knowledgeable, fairly priced and completely trusted by us. We are happy to leave them in the house to get on with it and grateful that when it’s real emergency Mick will be with us as quickly as possible. Mick and his boys leave everything in tip top condition at the end of the day. Really couldn’t ask for more!
Customer in Surrey
, work completed
Recommended
Extremely competent and professional
Customer Service
Quality
Value
Michael who owns CTM plumbing fixed my boiler problem by fitting a new programmer and thermostat. It was a complex set up but Michael repaired it very effectively and efficiently. He actually came to my house on a Sunday to determine the nature of the work. After conducting the repair he waited a few days to make sure all was working well before letting me have the invoice which I considered to be extremely professional of him. I won't hesitate to ask him to help me should I have any plumbing-related issues in the future. I would highly recommend him.
Carol in Surrey
, work completed
Recommended
Burst pipe fixed
Customer Service
Quality
Value
Prompt and efficient fix for a pipe that burst in the recent cold snap. I have used CTM for some time and they have always provided high quality work at a reasonable price.
Customer in Surrey
, work completed
Recommended
Great work, trustworthy
Customer Service
Quality
Value
This company has done many jobs for me over several years, everything from checking a minor plumbing issue to installing a new boiler and radiators. I have always found them to be honest and reliable. The pricing was always fair and they were always pleasant to chat to.
Customer in Surrey
, work completed
Recommended
Honest and trustworthy
Customer Service
Quality
Value
Did a very good job, punctual, thorough, knew what he was doing and a reasonable price.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Very efficient and pleasant and did the work very quickly with no problems at all. Would highly recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Faulty valve replacement
Customer Service
Quality
Value
Mick has done all our plumbing work ever since he installed a new boiler and Megaflow heating system for us several years ago. He’s been in the plumbing trade for a long time and frankly what he doesn’t know about plumbing and heating systems probably isn’t worth knowing! Mick has just been around to replace a heating valve which had got stuck as we had not switched the heating on over the summer. Excellent service as usual and he stayed to ensure our ‘usual’ airlock was dispersed and all radiators were warm before leaving.
Customer in Surrey
, work completed
Recommended
Keeping warm for winter!
Customer Service
Quality
Value
Mick Brown has installed and maintains the boiler for several years now and if any problems arise which need a visit he will be around and always keeps us warm! We have just had our 40 year old downstairs radiators replaced to keep us even warmer. Mick is always friendly and full of advice. He is totally honest and reliable. What more can I say!
Customer in Surrey
, work completed
Recommended
Prompt efficient knowledgeable and friendly service
Customer Service
Quality
Value
Mick Brown (t/a CTM Plumbing & Heating) has been our GoTo Heating Engineer and Plumber for over 12 years. He has always been available when we have had issues to resolve providing a highly Professional service with a smile. Mick and his team are totally trustworthy and no challenge is too big to overcome. Mick always sees the task through to complete resolution. We have also used CTM to completely replumb a 4 Bedroom property as well as design and install a new central heating system. The job was done flawlessly and the provides perfect warmth and copious hot water as required. It is always a pleasure to engage Mick and his team and a privilege to be one his customers.
Customer in Surrey
, work completed
Recommended
Very very pleased
Customer Service
Quality
Value
Very pleased with the fact he came out and the work did. I would recommend his company to anybody else.
Judith, Surrey
, work completed
Recommended
Extremely reliable, first class plumber and heating expert
Customer Service
Quality
Value
I've used Mr Brown for about 12 jobs over 15 years. He services my boiler on a regular basis. we have a large house with completed plumbing that he deals with very capably. He is an exceptional plumber, completely reliable and unbelievably punctual. If he says he is coming at 11 o clock, he will ring the door bell at 11 o'clock on the dot. Unlike British gas who let me down over many years, Mr Brown covers his customers 7 days a week, including Christmas day! dealing with any emergencies immediately, as per my own experiences.
Delighted customer, Mrs T
, work completed
Recommended
My “go to heating engineer”.
Customer Service
Quality
Value
Mick Brown has been our “go to heating engineer,” for over 15 years. He has carried out minor repairs to full refurbishments in our house and my son’s property. His workmanship is of a very high standard and his love and enjoyment in his profession is refreshing. I recently recommended him to a friend who contacted me to say how delighted she was with his work ethic and the work he carried out.
Isi
, work completed
Recommended
A good boiler service
Customer Service
Quality
Value
Mick annually services my boiler. He also balances the heat in the radiator. A good experience. As part of the service he found a potential malfunction, and he put it right before it became a problem.
Ron M
, work completed
Recommended
What Mick doesn't know isn't worth knowing
Customer Service
Quality
Value
He has redone the entirety of our heating. Relocating boiler, chasing pipe into the wall and underfloor heating. He is very knowledgeable and very good at what he does.
MStreet
, work completed
Recommended