D C Groves & Son

I could not have asked for a better removal experience for my elderly brother in law. Anthony was so very helpful and nothing was too much trouble for him. He and his colleague, were very friendly, calm, and did everything smoothly and competently. They went out of their way to accommodate us in the move from one place to the other, and just made the whole move enjoyable, instead of stressful. I cannot recommend them highly enough. Thank you D C Groves so very much.

I have been a customer of D C Groves for around 20 Years for Residential and Commercial moves and storage. They are consistently professional, helpful and careful with our belongings. This move was a 3 day house to house move. I am again very happy with the process, cost and all the members of the team.

We had them empty our house for a new flooring and decorating project. We were out of the UK for the duration of the project, including the removal, storage, and return of our belongings. They were prompt, careful, and meticulous, even though we the homeowners weren't there. Overall, we're very satisfied with their work. The crews were very professional, and the office staff were friendly and communicated promptly. We had a couple of fairly significant glitches with them: we were double invoiced once, and they didn't take pictures of the rooms in our house so they'd know where the furniture pieces should be returned. In both cases, they made good on the glitches in a professional and responsible manner. I can live with mistakes as long as the trader corrects the mistakes promptly and courteously, which this trader most certainly did.

In very early 2021, after 40 years, notwithstanding the 'Pandemic', we 'downsized' and under the personal involvement and supervision of Groves, large amounts of sentimental and valued 'stuff' was efficiently and securely packaged, for storage, into D C Groves own 'storage' where, until recently, it remained. Much of it has now been delivered 'out of storage', 23rd Jan.'24, to our home in High Suffolk. Our 'unpacking' of boxes reveals the skilled efficiency of the original packing, masses of paper and bubblewrap, and most importantly - no breakages nor damages to fragile items, pictures and paintings. We compliment Anthony and Karen for the Firm's staff training, courtesy, and consequent operating efficiency.

I was pleased with the service when DC Groves moved me to Tenterden five years ago, so asked them to quote when some furniture needed to be moved here from my late parent's home in south London. As before I received a calm and efficient service at the time we agreed which I felt was also good value for money.

DC Groves have now moved me three times and they have always been professional, efficient, tidy and a pleasure to deal with. This time they packed up a 4 bed, three floor farm house and moved us to our new property. Not a single item was broken or missing and the whole process was as easy and stress free as they could possibly make it! I would have absolutely no hesitation in using them again and would recommend them to anyone, whatever size move.

Amazing service from start to end. Ian came to give us a written quote which explained the removal process in detail. Pippa in the office sorted the paperwork and the guys arrived on time everyday and worked long hours to get the job done. They were at all times polite and patient, and worked well as a team. They packed our antiques and fragile items for us extremely carefully and placed everything in our new home where we asked. Can’t fault the amazing service. Thank you to everyone involved.

The three operative team who moved us were very professional and helpful throughout the whole move, nothing was too much trouble if asked to move any item from room to room at our new home. The office staff were also all very helpful and the director who carried out the survey and quoted for the move came across as very knowledgeable as to the logistics of moving. We would certainly recommend this company for any one looking to move house.

This was a fairly small move, however we came unstuck with a large cupboard and a small staircase. The 2 guys tried at least 6 different ways to try and get it up the stairs. They really didn’t want to be defeated but sadly it was my fault for not measuring correctly. Super helpful, very professional and amazing team work with these two guys. I cannot thank them enough and will definitely use them again.

What can one but say but brilliant. Groves came the day before our move and organised everything to be moved into the order they would be transferred to our new home. The employees of the company were well mannered and friendly and nothing was too much trouble for them. It was a pleasure moving if moving house can ever be a pleasure but Groves certainly helped us cope with the move which was the first in 32 years.

The team from Groves were brilliant from the first inspection right through to the final move and collection of all the boxes and packing paper. We opted to use the packing service given the amount of valuable glass, china and objects that we currently own. We also opted to use the storage facility to ensure that we moved out on the date we had chosen and moved to our new address once we had completed work on the empty property. In all cases the team were always on time, quick, careful and efficient in their work and very pleasant company around the house. The cost was also excellent value all round. There has been no damage to any of our property throughout the move. Selling and buying houses is incredibly stressful and by the end of the process we were exhausted, so it was really important that the move did not add to that stress. We can honestly say it was a pleasure to have Groves work for us and the move was as easy as the time 36 years ago when they moved us to the house we have just sold.

We’ve used this company once before and couldn’t fault them but that was 12 years ago. Called them to quote on moving a family member into sheltered accommodation. They arrived on time and packed her belongings perfectly. The lift wasn’t working and it made their job very difficult but Steve and John were amazing. Thanks also to Ian for all his tips and professionalism with dealing with us. It’s nice to deal with such a lovely company once again.

Great experience, great team of guys who were prompt, polite, swift and couldn’t have done anymore for us. Would highly recommend, 10/10!!!

D c Groves helped me move and into their storage, and back home again after six weeks as my house purchase fell through. They were very helpful and careful with my furniture with no damage which is amazing. The cost was very fair and I will certainly use them again when I find a new home!

We can't speak highly enough of the team at Groves who moved me to Wales recently, which included a full pack and move into storage for 8 weeks and then bringing my belongings to my new property. Nothing was too much trouble for the team and this took a lot of the stress away for me having not moved for 51 years! Highly recommended for the professional, friendly and efficient service they provide.

We were delighted with the service provided by DC Groves. We have used them a number of times before and have always found their staff to be helpful, efficient and accommodating. Would have no hesitation in recommending them.

Just a really great service from the start to the finish , made our move less stressful.

Excellent friendly service. Very helpful with unloading and placement of furniture and our many boxes of our belongings. Very obliging when asked to move outside items to specific location.

Excellent service. Efficient, turned up when they said they would. Furniture went into storage for 6 weeks and was delivered to my new address at very short notice. Well packed and no problems. Highly recommended.

All aspects of dealing with Groves excellent, from the quotation with Ian, dealing with the office to set dates for a two stage move, storage and then to our actual move, couldn’t have been any easier or more professional, and the moving crews on both occasions where fantastic, can’t recommend highly enough.

D C Groves and Son proved to be professional and flexible with my ever moving dates. I needed to store items before a move into my new property and I found the storage quote and conditions very good. Both moves were punctual and efficiently completed by friendly accomodating staff. The only negative was since the access was difficult on the second move the movers had only 1 trolley availible for two people and so the unloading would have taken longer than necessary had we not helped out. I cannot fault the service done with a smile and delivered exactly as quoted.

I can not praise the company of D C Groves & Son highly enough. From the first contact to arrange a quote, and through the whole process to the actual moving date they were extremely friendly, professional and obliging. Moving home is rarely easy, and they totally appreciate and did their utmost to accommodate the continual change of moving date. I elected to have the packing service and this proved invaluable, done in half the time it would have taken me and everything was packed very thoroughly and arrived at the new home safely and all in one piece. Well done, and huge thanks to Andy and Jack who helped to make the day a lot less stressful. A great double act!

Like all house moves I was not looking forward to the upheaval, stress and chaos that moving house inevitably causes but this was not so with what I experienced with D C Groves & Son and particularly Andy and his amazing team of men who actually carried out my move. Apart from their efficiency and professionalism Nothing was too much trouble , no task beyond them and all requests were carried out cheerfully and extremely efficiently I have never experienced such hardworking men, who in my opinion went well beyond anything I was expecting in the care and packing up of my possessions. Everything went like clockwork, with might I add at times a great deal of humour, laughter and fun too, which is what is needed at this stressful time They were a joy to have around I cannot find enough words to praise them. I am still trying to take in just how much they achieved in one day. It was certainly a good day when i received DC Groves & son's brochure in the post and I would have no hesitation in recommending this firm to any would be 'movers' Well done D C Groves & Son Keep it up a truly first class service

Service with a smile (even in the rain!) which made the move almost enjoyable! Great experience - professional and friendly team, both in the office and on the road. Came highly recommended and did not disappoint. Quality service at a very reasonable price - thank you DC Groves!

I have no problem leaving a review as the service from start to finish was excellent. Turned up when they said they would and all at a reasonable price