Endorsed by Which?

D C Groves & Son

4.9

177 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

D C Groves & Son are a second generation Removals and Storage company carrying out removals Nationally and internationally and first class secure storage.
We are members of The British Association of Removers ( Mem No G007 ) where you have to reach a certain standard to be members.
In 2006 D C Groves was awarded BSEN 12522 a quality standard in domestic household removals recently we have just been awarded BSEN 14783 a quality standard in storage of household goods and personal effects. This means D C Groves is the only Removal company in Kent to hold 14783 accreditation.
We can offer our clients a really unique moving experience a truly bespoke service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • household
    • archive
    • packing
    • shipping
    • worldwide

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
177 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Expert & Hassle Free Move
Customer Service
Quality
Value
Prompt, efficient, and professional move by local company, with excellent after sales service too. Highly recommended.
Customer in Kent Posted on 12/06/2023 , work completed 12/06/2023
Easy and efficient
Customer Service
Quality
Value
This is my 2nd move using D.C Groves, and I would highly recommend them. The team arrived on Thurs to start packing up & loading and finished packing and loading Fri morning, I was in the new house and fully unloaded by mid-afternoon. I totally didn't consider the fact that the new house front and internal doors were smaller/narrower than the old house, but the team rose to the challenge of getting my couches over the garden fence and in through the patio doors and again with the office desk having to be dismantled and reassembled (which weren't part of the moving plan) - but nothing was too much trouble, super helpful, friendly and cheerful, for me they made the whole move stress free and I just needed to point to where the furniture/boxes were going and make tea which was the least I could do.
Customer in East Sussex Posted on 07/06/2023 , work completed 02/06/2023
Great service
Customer Service
Quality
Value
Very helpful team and very efficient. Friendly team who made moving house run smoothly. Good value for money.
Customer in Devon Posted on 09/05/2023 , work completed 20/04/2023
Great service & good value for money - highly recommended!
Customer Service
Quality
Value
I recently had to organise a big residential move from Tenterden to London and had a couple of quotes for the job. I ended up choosing Tenterden Removals/ D C Groves - they were really excellent from first contact and initial assessment with Ian - giving a clear and professional quote and explanation of the process. Follow up contact with Pippa and her colleagues at the office was efficient and friendly and the team (Andy, John, Andrew and Jack) who packed up the house in one day and carried out the move and unpacking three days later were incredibly polite, friendly and hard-working. Brilliant! Thank you all.
Customer in Kent Posted on 14/04/2023 , work completed 03/04/2023
Very satisfied
Customer Service
Quality
Value
From survey of my house to final delivery every contact with Groves was a pleasure. The management and office staff were always helpful and the lads doing the lifting were careful and completely unfazed by any changes of my mind as to where things were to go. Well done all!
Customer in West Yorkshire Posted on 27/03/2023 , work completed 21/03/2023
Fast, efficient and professional
Customer Service
Quality
Value
Moving house can be very stressful but I can honestly say they made it very easy and painless and I would definitely recommend.
Customer in East Sussex Posted on 14/03/2023 , work completed 03/03/2023
Very good service
Customer Service
Quality
Value
We had a complicated move, some things going in to long-term storage and some into short-term at Groves' own warehouse. The initial survey was carried very efficiently and the removals done with great care over two days. The staff were friendly, polite and helpful. The price was reasonable compared to another estimate we obtained. Highly recommended.
Customer in Kent Posted on 04/03/2023 , work completed 14/02/2023
Another lovely move!
Customer Service
Quality
Value
This was a little move out of storage and I’ve done several in 3 years with Tenterden Removals including a big one! Such a warm and incredibly efficient company/brand, they’re almost like family now! Nothing is too much trouble from multiple quotes for all possible scenarios you’re mulling over to on the day hand-holding. Everything carefully packed and I was able to donate to charity furniture I didn’t need, so helpful. Can’t recommend them highly enough! Delighted!
Customer in Brighton and Hove Posted on 01/03/2023 , work completed 20/02/2023
A really well managed move. Thanks!
Customer Service
Quality
Value
We hadn't moved house for a long time and were naturally concerned about how difficult it would be. DC Groves were really helpful and it soon became apparent that they knew precisely what they were doing and nothing was too much trouble even when it came to lifting furniture through an upstairs window. They just took everything in their stride and knew what would work. They took a lot of care loading, unloading and moving stuff around - nothing broken or scratched which was a relief as we packed ourselves. This is probably down to the loads of advice and guidance they gave about how to pack in to boxes safely. They were only a bit above the lowest quote we received so we couldn't have done any better.
Chris in West Sussex Posted on 24/02/2023 , work completed 26/01/2023
Great service
Customer Service
Quality
Value
We have used D C Groves on a few occasions now. Professional, reliable and always a pleasure to deal with. Highly recommended.
Customer in Kent Posted on 23/02/2023 , work completed 23/02/2023
A pleasure to deal with
Customer Service
Quality
Value
We booked D C Groves to move us from Kent to Shropshire. The whole process from visiting to quote to follow up call after our move was a dream. A lovely and pleasant team to work with. The guys on move days were professional, polite, respectful, prepared and a joy to have around. Thank you to the whole team.
Customer in Shropshire Posted on 08/12/2022 , work completed 06/12/2022
Highly recommend
Customer Service
Quality
Value
We chose Groves as they were able to move us over 2 days when other companies wanted 3 days. The team were very pleasant and efficient and carried out the removals under the most horrendous weather. They then had a very difficult journey to Portsmouth but were with us the next day bright and early as promised. They wrapped up our delicates very well and we didn't have any breakages. A couple of the boxes did get wet which couldn't be helped but the team waited while we checked the contents and they were happy that no damage had been done. All in all we were very pleased with the service we received which was carried out within the time frame and price quoted.
Customer in East Sussex Posted on 22/11/2022 , work completed 17/11/2022
Moving is no fun !!!! Tenterden Removals/D C Groves made it easy...
Customer Service
Quality
Value
We have just moved from Kent to Dorset with Tenterden Removals /D C Groves. The quotation process was fast and efficient and they provided a very competitive quote. Moving is not cheap but we decided to go with the packing and move option. Well worth it ! The move out day although stressful was alleviated by a prompt arrival as agreed. John ( our move manager ) and the great lads got on with the packing and worked very hard. They were cheerful, courteous and packed our belongings with the utmost care. On move in day, after a very early start for them, John and the team arrived on time. They quickly and carefully moved all our belongings into our new house. Nothing was too much trouble. Having not moved for 20 years and approached the whole process with some trepidation. We were very pleased with John and the team and would not hesitate to recommend them to others. Just one learning opportunity, from the quote to the move day we had sent a couple of e mails re the status of the exchange as we did not want to lose our 'slot' and later also making slight amendments to the items we were taking. We did not receive much of a response so we would recommend better and more friendly communications via e mail or phone from their head office. That said as we now sit in our new home, we are pleased we chose Tenterden Removals/ D C Groves.
Customer in Dorset Posted on 26/07/2022 , work completed 26/07/2022
House Contents Removal
Customer Service
Quality
Value
D C Groves & Son were very responsive from the start, arranging a survey quickly and providing a quotation efficiently. The removal team arrived on time, were very courteous and humorous. They packed the house during the day, taking good care of the furniture and effects and proved very amiable and conscientious. A first-class service - highly recommended!
Customer in Kent Posted on 01/07/2022 , work completed 01/07/2022
Thank you D C Groves
Customer Service
Quality
Value
D C Groves moved the contents of my second floor London flat to Kent. The company quoted promptly for the work and were extremely professional throughout the process, responding to queries quickly and efficiently. On the day of the move the van arrived well on time. The removal team were polite and friendly, they worked hard and took great care loading and unloading the van and nothing was too much trouble, nothing was marked or damaged. I have no hesitation in recommending this company.
Janet in Kent Posted on 20/06/2022 , work completed 15/06/2022
Moving house
Customer Service
Quality
Value
We had a great service from this company, nothing was too much trouble. Friendly staff who were polite and helpful and wanted to please. We would recommend them without hesitation, we have used them many times.
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 17/02/2022
Excellent professional service
Customer Service
Quality
Value
I received an excellent service from this reputable company, from the initial assessment through to the day of removal. Andrew and his two colleagues Andrew and Gavin were both professional and personable, collecting my belonging from storage to my flat in two days and done to the agreed schedule. They packed my belongings carefully and went the extra mile to ensure my move went smoothly and all while dealing with an unreasonable neighbour! I would highly recommend this company.
Which? Trusted Traders Consumer Posted on 27/01/2022 , work completed 25/01/2022
Storage and Removal
Customer Service
Quality
Value
Excellent service. No issues at all. Very punctual, great on time. Very thorough and professional.
Robin in Wittersham Posted on 25/10/2021 , work completed (undated)
Great removal firm
Customer Service
Quality
Value
The quote came through very quickly after the initial visit, and removal to storage included multiple smaller vehicles because of restricted access which saved me a whole lot of aggro. On the day the guys handled it all very well. When we eventually got to the other end, again restricted access but 2 guys with 2 trucks made light work of the whole thing, getting stuck right into it even after a 4-hour + journey.
Raymond in Powys Posted on 07/10/2021 , work completed 05/10/2021
First Class
Customer Service
Quality
Value
DC Groves were excellent...from the first request for a quote, right through to completing the move. The guys turned up on time to pack the day before the move, and this level of service continued throughout. They were polite, professional, exceptionally hard-working and very efficient. Nothing was too much trouble. Everything in the house and garden was moved into the new house in perfect condition. I couldn't recommend DC Groves highly enough.
Customer in Kent Posted on 17/08/2021 , work completed 11/08/2021
Helpful and competent
Customer Service
Quality
Value
I would recommend D C Groves removals as they made a very stressful time as easy as they could. Our move took a lot of planning as we moved from Kent to Devon over three days. When we arrived at our new home in Devon on moving day [ late in the day] the removal team had already arrived and had unloaded the garden and shed items so did not waste anytime. They returned the following morning to finish unloading and they were very careful with all they moved. I would recommend them to anyone.
Karen in Devon Posted on 04/06/2021 , work completed 18/03/2021
Quality work and 100% reliable
Customer Service
Quality
Value
I have used Anthony and his team for numerous house moves over a number of years and the incidental movement of furniture in between. His team are always careful, quick and considered in all that they do. A quality service every time - thanks Anthony.
Amanda in Kent Posted on 20/05/2021 , work completed 20/05/2021
Professional and reliable from start to finish
Customer Service
Quality
Value
Excellent service provided by the team at D C Groves & Son. All were very helpful over the phone with an appointment to quote arranged quickly. The quote then arrived quicker and better value than expected with all the information clearly detailed. On the day they arrived promptly and the move went very smoothly with the two guys very professional and polite throughout. I'd been recommended the firm by a family member who had previously used them and I'd agree that they are a great team to work with.
Ellinor in Kent Posted on 20/05/2021 , work completed 17/05/2021
Great service - made moving easy
Customer Service
Quality
Value
D.C Groves, and the team, were exceptional and provided a great professional service packing and moving all of our items. Nothing was too much trouble, and the team were considerate and respectful. A Big thank you from us.
Matt in Kent Posted on 04/05/2021 , work completed 20/04/2021
Excellent service
Customer Service
Quality
Value
We were very impressed with the service provided by Groves from start to finish. Everyone we dealt with was friendly and efficient and our move went very smoothly as a result. We would thoroughly recommend their services to anyone.
Richard and Gil in Hampshire Posted on 29/03/2021 , work completed 04/01/2021