Endorsed by Which?

D C Groves & Son

4.9

128 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

D C Groves & Son are a second generation Removals and Storage company carrying out removals Nationally and internationally and first class secure storage.
We are members of The British Association of Removers ( Mem No G007 ) where you have to reach a certain standard to be members.
In 2006 D C Groves was awarded BSEN 12522 a quality standard in domestic household removals recently we have just been awarded BSEN 14783 a quality standard in storage of household goods and personal effects. This means D C Groves is the only Removal company in Kent to hold 14783 accreditation.
We can offer our clients a really unique moving experience a truly bespoke service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • household
    • archive
    • packing
    • shipping
    • worldwide

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
128 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
I had things all over the place but the men packed it all for me in boxes. They were polite and pleasant. It was pouring with rain with arrived at the destination property but the men cheerfully moved everything in for me and completed everything the same day. They went above and beyond.
Customer in Hampshire Posted on 02/04/2024 , work completed 26/03/2024
Brilliant removals
Customer Service
Quality
Value
I could not have asked for a better removal experience for my elderly brother in law. Anthony was so very helpful and nothing was too much trouble for him. He and his colleague, were very friendly, calm, and did everything smoothly and competently. They went out of their way to accommodate us in the move from one place to the other, and just made the whole move enjoyable, instead of stressful. I cannot recommend them highly enough. Thank you D C Groves so very much.
Customer in Kent Posted on 02/03/2024 , work completed 22/02/2024
House to House Removals
Customer Service
Quality
Value
I have been a customer of D C Groves for around 20 Years for Residential and Commercial moves and storage. They are consistently professional, helpful and careful with our belongings. This move was a 3 day house to house move. I am again very happy with the process, cost and all the members of the team.
Customer in East Sussex Posted on 22/02/2024 , work completed 07/02/2024
Removals
Customer Service
Quality
Value
We had them empty our house for a new flooring and decorating project. We were out of the UK for the duration of the project, including the removal, storage, and return of our belongings. They were prompt, careful, and meticulous, even though we the homeowners weren't there. Overall, we're very satisfied with their work. The crews were very professional, and the office staff were friendly and communicated promptly. We had a couple of fairly significant glitches with them: we were double invoiced once, and they didn't take pictures of the rooms in our house so they'd know where the furniture pieces should be returned. In both cases, they made good on the glitches in a professional and responsible manner. I can live with mistakes as long as the trader corrects the mistakes promptly and courteously, which this trader most certainly did.
Customer in Kent Posted on 16/02/2024 , work completed 09/02/2024
An efficient, personalised, family firm, well trained and courteous staff
Customer Service
Quality
Value
In very early 2021, after 40 years, notwithstanding the 'Pandemic', we 'downsized' and under the personal involvement and supervision of Groves, large amounts of sentimental and valued 'stuff' was efficiently and securely packaged, for storage, into D C Groves own 'storage' where, until recently, it remained. Much of it has now been delivered 'out of storage', 23rd Jan.'24, to our home in High Suffolk. Our 'unpacking' of boxes reveals the skilled efficiency of the original packing, masses of paper and bubblewrap, and most importantly - no breakages nor damages to fragile items, pictures and paintings. We compliment Anthony and Karen for the Firm's staff training, courtesy, and consequent operating efficiency.
Customer in Suffolk Posted on 02/02/2024 , work completed 23/01/2024
Repeat customer
Customer Service
Quality
Value
I was pleased with the service when DC Groves moved me to Tenterden five years ago, so asked them to quote when some furniture needed to be moved here from my late parent's home in south London. As before I received a calm and efficient service at the time we agreed which I felt was also good value for money.
Customer in Kent Posted on 01/02/2024 , work completed 15/01/2024
Efficient and professional
Customer Service
Quality
Value
DC Groves have now moved me three times and they have always been professional, efficient, tidy and a pleasure to deal with. This time they packed up a 4 bed, three floor farm house and moved us to our new property. Not a single item was broken or missing and the whole process was as easy and stress free as they could possibly make it! I would have absolutely no hesitation in using them again and would recommend them to anyone, whatever size move.
Customer in Kent Posted on 17/01/2024 , work completed 09/01/2024
Can’t be faulted
Customer Service
Quality
Value
Amazing service from start to end. Ian came to give us a written quote which explained the removal process in detail. Pippa in the office sorted the paperwork and the guys arrived on time everyday and worked long hours to get the job done. They were at all times polite and patient, and worked well as a team. They packed our antiques and fragile items for us extremely carefully and placed everything in our new home where we asked. Can’t fault the amazing service. Thank you to everyone involved.
Customer in Herefordshire Posted on 17/01/2024 , work completed 11/01/2024
Moving from a house to a bungalow
Customer Service
Quality
Value
The three operative team who moved us were very professional and helpful throughout the whole move, nothing was too much trouble if asked to move any item from room to room at our new home. The office staff were also all very helpful and the director who carried out the survey and quoted for the move came across as very knowledgeable as to the logistics of moving. We would certainly recommend this company for any one looking to move house.
Which? Trusted Traders Consumer Posted on 08/01/2024 , work completed 05/01/2024
Excellent Service would highly recommend
Customer Service
Quality
Value
This was a fairly small move, however we came unstuck with a large cupboard and a small staircase. The 2 guys tried at least 6 different ways to try and get it up the stairs. They really didn’t want to be defeated but sadly it was my fault for not measuring correctly. Super helpful, very professional and amazing team work with these two guys. I cannot thank them enough and will definitely use them again.
Customer in Kent Posted on 19/12/2023 , work completed 18/12/2023
Moving house lock stock and barrell
Customer Service
Quality
Value
What can one but say but brilliant. Groves came the day before our move and organised everything to be moved into the order they would be transferred to our new home. The employees of the company were well mannered and friendly and nothing was too much trouble for them. It was a pleasure moving if moving house can ever be a pleasure but Groves certainly helped us cope with the move which was the first in 32 years.
Customer in Kent Posted on 26/11/2023 , work completed 17/11/2023
A Move Made Easy
Customer Service
Quality
Value
The team from Groves were brilliant from the first inspection right through to the final move and collection of all the boxes and packing paper. We opted to use the packing service given the amount of valuable glass, china and objects that we currently own. We also opted to use the storage facility to ensure that we moved out on the date we had chosen and moved to our new address once we had completed work on the empty property. In all cases the team were always on time, quick, careful and efficient in their work and very pleasant company around the house. The cost was also excellent value all round. There has been no damage to any of our property throughout the move. Selling and buying houses is incredibly stressful and by the end of the process we were exhausted, so it was really important that the move did not add to that stress. We can honestly say it was a pleasure to have Groves work for us and the move was as easy as the time 36 years ago when they moved us to the house we have just sold.
Customer in East Sussex Posted on 14/11/2023 , work completed 08/11/2023
Wow what a service
Customer Service
Quality
Value
We’ve used this company once before and couldn’t fault them but that was 12 years ago. Called them to quote on moving a family member into sheltered accommodation. They arrived on time and packed her belongings perfectly. The lift wasn’t working and it made their job very difficult but Steve and John were amazing. Thanks also to Ian for all his tips and professionalism with dealing with us. It’s nice to deal with such a lovely company once again.
Customer in East Sussex Posted on 08/11/2023 , work completed 03/11/2023
Great experience, highly recommended!
Customer Service
Quality
Value
Great experience, great team of guys who were prompt, polite, swift and couldn’t have done anymore for us. Would highly recommend, 10/10!!!
Customer in Kent Posted on 31/10/2023 , work completed 27/10/2023
First rate service
Customer Service
Quality
Value
D c Groves helped me move and into their storage, and back home again after six weeks as my house purchase fell through. They were very helpful and careful with my furniture with no damage which is amazing. The cost was very fair and I will certainly use them again when I find a new home!
Customer in Kent Posted on 31/10/2023 , work completed 24/10/2023
Move to Wales
Customer Service
Quality
Value
We can't speak highly enough of the team at Groves who moved me to Wales recently, which included a full pack and move into storage for 8 weeks and then bringing my belongings to my new property. Nothing was too much trouble for the team and this took a lot of the stress away for me having not moved for 51 years! Highly recommended for the professional, friendly and efficient service they provide.
Customer in Monmouthshire Posted on 22/10/2023 , work completed 11/10/2023
Reliable and helpful as always
Customer Service
Quality
Value
We were delighted with the service provided by DC Groves. We have used them a number of times before and have always found their staff to be helpful, efficient and accommodating. Would have no hesitation in recommending them.
Customer in Kent Posted on 18/10/2023 , work completed 04/10/2023
Very efficient
Customer Service
Quality
Value
Just a really great service from the start to the finish , made our move less stressful.
Customer in North Yorkshire Posted on 04/10/2023 , work completed 26/09/2023
House Move
Customer Service
Quality
Value
Excellent friendly service. Very helpful with unloading and placement of furniture and our many boxes of our belongings. Very obliging when asked to move outside items to specific location.
Customer in East Sussex Posted on 02/10/2023 , work completed 27/09/2023
Moved me out stored my furniture and moved me in to new property
Customer Service
Quality
Value
Excellent service. Efficient, turned up when they said they would. Furniture went into storage for 6 weeks and was delivered to my new address at very short notice. Well packed and no problems. Highly recommended.
Customer in Kent Posted on 26/09/2023 , work completed 21/09/2023
Excellent!!!
Customer Service
Quality
Value
All aspects of dealing with Groves excellent, from the quotation with Ian, dealing with the office to set dates for a two stage move, storage and then to our actual move, couldn’t have been any easier or more professional, and the moving crews on both occasions where fantastic, can’t recommend highly enough.
Customer in East Sussex Posted on 08/09/2023 , work completed 30/08/2023
Great Service - Friendly, Professional, Efficient
Customer Service
Quality
Value
D C Groves and Son proved to be professional and flexible with my ever moving dates. I needed to store items before a move into my new property and I found the storage quote and conditions very good. Both moves were punctual and efficiently completed by friendly accomodating staff. The only negative was since the access was difficult on the second move the movers had only 1 trolley availible for two people and so the unloading would have taken longer than necessary had we not helped out. I cannot fault the service done with a smile and delivered exactly as quoted.
Customer in Greater Manchester Posted on 30/08/2023 , work completed 25/08/2023
House Moving/Removals
Customer Service
Quality
Value
I can not praise the company of D C Groves & Son highly enough. From the first contact to arrange a quote, and through the whole process to the actual moving date they were extremely friendly, professional and obliging. Moving home is rarely easy, and they totally appreciate and did their utmost to accommodate the continual change of moving date. I elected to have the packing service and this proved invaluable, done in half the time it would have taken me and everything was packed very thoroughly and arrived at the new home safely and all in one piece. Well done, and huge thanks to Andy and Jack who helped to make the day a lot less stressful. A great double act!
Customer in East Sussex Posted on 18/08/2023 , work completed 07/08/2023
First class service
Customer Service
Quality
Value
Like all house moves I was not looking forward to the upheaval, stress and chaos that moving house inevitably causes but this was not so with what I experienced with D C Groves & Son and particularly Andy and his amazing team of men who actually carried out my move. Apart from their efficiency and professionalism Nothing was too much trouble , no task beyond them and all requests were carried out cheerfully and extremely efficiently I have never experienced such hardworking men, who in my opinion went well beyond anything I was expecting in the care and packing up of my possessions. Everything went like clockwork, with might I add at times a great deal of humour, laughter and fun too, which is what is needed at this stressful time They were a joy to have around I cannot find enough words to praise them. I am still trying to take in just how much they achieved in one day. It was certainly a good day when i received DC Groves & son's brochure in the post and I would have no hesitation in recommending this firm to any would be 'movers' Well done D C Groves & Son Keep it up a truly first class service
Customer in Kent Posted on 10/08/2023 , work completed 04/08/2023
Seamless Move
Customer Service
Quality
Value
Service with a smile (even in the rain!) which made the move almost enjoyable! Great experience - professional and friendly team, both in the office and on the road. Came highly recommended and did not disappoint. Quality service at a very reasonable price - thank you DC Groves!
Customer in East Sussex Posted on 29/06/2023 , work completed 20/06/2023
Excellent service
Customer Service
Quality
Value
I have no problem leaving a review as the service from start to finish was excellent. Turned up when they said they would and all at a reasonable price
Customer in Kent Posted on 26/06/2023 , work completed 06/06/2023
Expert & Hassle Free Move
Customer Service
Quality
Value
Prompt, efficient, and professional move by local company, with excellent after sales service too. Highly recommended.
Customer in Kent Posted on 12/06/2023 , work completed 12/06/2023
Easy and efficient
Customer Service
Quality
Value
This is my 2nd move using D.C Groves, and I would highly recommend them. The team arrived on Thurs to start packing up & loading and finished packing and loading Fri morning, I was in the new house and fully unloaded by mid-afternoon. I totally didn't consider the fact that the new house front and internal doors were smaller/narrower than the old house, but the team rose to the challenge of getting my couches over the garden fence and in through the patio doors and again with the office desk having to be dismantled and reassembled (which weren't part of the moving plan) - but nothing was too much trouble, super helpful, friendly and cheerful, for me they made the whole move stress free and I just needed to point to where the furniture/boxes were going and make tea which was the least I could do.
Customer in East Sussex Posted on 07/06/2023 , work completed 02/06/2023
Great service
Customer Service
Quality
Value
Very helpful team and very efficient. Friendly team who made moving house run smoothly. Good value for money.
Customer in Devon Posted on 09/05/2023 , work completed 20/04/2023
Great service & good value for money - highly recommended!
Customer Service
Quality
Value
I recently had to organise a big residential move from Tenterden to London and had a couple of quotes for the job. I ended up choosing Tenterden Removals/ D C Groves - they were really excellent from first contact and initial assessment with Ian - giving a clear and professional quote and explanation of the process. Follow up contact with Pippa and her colleagues at the office was efficient and friendly and the team (Andy, John, Andrew and Jack) who packed up the house in one day and carried out the move and unpacking three days later were incredibly polite, friendly and hard-working. Brilliant! Thank you all.
Customer in Kent Posted on 14/04/2023 , work completed 03/04/2023
Very satisfied
Customer Service
Quality
Value
From survey of my house to final delivery every contact with Groves was a pleasure. The management and office staff were always helpful and the lads doing the lifting were careful and completely unfazed by any changes of my mind as to where things were to go. Well done all!
Customer in West Yorkshire Posted on 27/03/2023 , work completed 21/03/2023
Fast, efficient and professional
Customer Service
Quality
Value
Moving house can be very stressful but I can honestly say they made it very easy and painless and I would definitely recommend.
Customer in East Sussex Posted on 14/03/2023 , work completed 03/03/2023
Very good service
Customer Service
Quality
Value
We had a complicated move, some things going in to long-term storage and some into short-term at Groves' own warehouse. The initial survey was carried very efficiently and the removals done with great care over two days. The staff were friendly, polite and helpful. The price was reasonable compared to another estimate we obtained. Highly recommended.
Customer in Kent Posted on 04/03/2023 , work completed 14/02/2023
Another lovely move!
Customer Service
Quality
Value
This was a little move out of storage and I’ve done several in 3 years with Tenterden Removals including a big one! Such a warm and incredibly efficient company/brand, they’re almost like family now! Nothing is too much trouble from multiple quotes for all possible scenarios you’re mulling over to on the day hand-holding. Everything carefully packed and I was able to donate to charity furniture I didn’t need, so helpful. Can’t recommend them highly enough! Delighted!
Customer in Brighton and Hove Posted on 01/03/2023 , work completed 20/02/2023
A really well managed move. Thanks!
Customer Service
Quality
Value
We hadn't moved house for a long time and were naturally concerned about how difficult it would be. DC Groves were really helpful and it soon became apparent that they knew precisely what they were doing and nothing was too much trouble even when it came to lifting furniture through an upstairs window. They just took everything in their stride and knew what would work. They took a lot of care loading, unloading and moving stuff around - nothing broken or scratched which was a relief as we packed ourselves. This is probably down to the loads of advice and guidance they gave about how to pack in to boxes safely. They were only a bit above the lowest quote we received so we couldn't have done any better.
Chris in West Sussex Posted on 24/02/2023 , work completed 26/01/2023
Great service
Customer Service
Quality
Value
We have used D C Groves on a few occasions now. Professional, reliable and always a pleasure to deal with. Highly recommended.
Customer in Kent Posted on 23/02/2023 , work completed 23/02/2023
A pleasure to deal with
Customer Service
Quality
Value
We booked D C Groves to move us from Kent to Shropshire. The whole process from visiting to quote to follow up call after our move was a dream. A lovely and pleasant team to work with. The guys on move days were professional, polite, respectful, prepared and a joy to have around. Thank you to the whole team.
Customer in Shropshire Posted on 08/12/2022 , work completed 06/12/2022
Highly recommend
Customer Service
Quality
Value
We chose Groves as they were able to move us over 2 days when other companies wanted 3 days. The team were very pleasant and efficient and carried out the removals under the most horrendous weather. They then had a very difficult journey to Portsmouth but were with us the next day bright and early as promised. They wrapped up our delicates very well and we didn't have any breakages. A couple of the boxes did get wet which couldn't be helped but the team waited while we checked the contents and they were happy that no damage had been done. All in all we were very pleased with the service we received which was carried out within the time frame and price quoted.
Customer in East Sussex Posted on 22/11/2022 , work completed 17/11/2022
Moving is no fun !!!! Tenterden Removals/D C Groves made it easy...
Customer Service
Quality
Value
We have just moved from Kent to Dorset with Tenterden Removals /D C Groves. The quotation process was fast and efficient and they provided a very competitive quote. Moving is not cheap but we decided to go with the packing and move option. Well worth it ! The move out day although stressful was alleviated by a prompt arrival as agreed. John ( our move manager ) and the great lads got on with the packing and worked very hard. They were cheerful, courteous and packed our belongings with the utmost care. On move in day, after a very early start for them, John and the team arrived on time. They quickly and carefully moved all our belongings into our new house. Nothing was too much trouble. Having not moved for 20 years and approached the whole process with some trepidation. We were very pleased with John and the team and would not hesitate to recommend them to others. Just one learning opportunity, from the quote to the move day we had sent a couple of e mails re the status of the exchange as we did not want to lose our 'slot' and later also making slight amendments to the items we were taking. We did not receive much of a response so we would recommend better and more friendly communications via e mail or phone from their head office. That said as we now sit in our new home, we are pleased we chose Tenterden Removals/ D C Groves.
Customer in Dorset Posted on 26/07/2022 , work completed 26/07/2022
House Contents Removal
Customer Service
Quality
Value
D C Groves & Son were very responsive from the start, arranging a survey quickly and providing a quotation efficiently. The removal team arrived on time, were very courteous and humorous. They packed the house during the day, taking good care of the furniture and effects and proved very amiable and conscientious. A first-class service - highly recommended!
Customer in Kent Posted on 01/07/2022 , work completed 01/07/2022
Thank you D C Groves
Customer Service
Quality
Value
D C Groves moved the contents of my second floor London flat to Kent. The company quoted promptly for the work and were extremely professional throughout the process, responding to queries quickly and efficiently. On the day of the move the van arrived well on time. The removal team were polite and friendly, they worked hard and took great care loading and unloading the van and nothing was too much trouble, nothing was marked or damaged. I have no hesitation in recommending this company.
Janet in Kent Posted on 20/06/2022 , work completed 15/06/2022
Moving house
Customer Service
Quality
Value
We had a great service from this company, nothing was too much trouble. Friendly staff who were polite and helpful and wanted to please. We would recommend them without hesitation, we have used them many times.
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 17/02/2022
Excellent professional service
Customer Service
Quality
Value
I received an excellent service from this reputable company, from the initial assessment through to the day of removal. Andrew and his two colleagues Andrew and Gavin were both professional and personable, collecting my belonging from storage to my flat in two days and done to the agreed schedule. They packed my belongings carefully and went the extra mile to ensure my move went smoothly and all while dealing with an unreasonable neighbour! I would highly recommend this company.
Which? Trusted Traders Consumer Posted on 27/01/2022 , work completed 25/01/2022
Storage and Removal
Customer Service
Quality
Value
Excellent service. No issues at all. Very punctual, great on time. Very thorough and professional.
Robin in Wittersham Posted on 25/10/2021 , work completed (undated)
Great removal firm
Customer Service
Quality
Value
The quote came through very quickly after the initial visit, and removal to storage included multiple smaller vehicles because of restricted access which saved me a whole lot of aggro. On the day the guys handled it all very well. When we eventually got to the other end, again restricted access but 2 guys with 2 trucks made light work of the whole thing, getting stuck right into it even after a 4-hour + journey.
Raymond in Powys Posted on 07/10/2021 , work completed 05/10/2021
First Class
Customer Service
Quality
Value
DC Groves were excellent...from the first request for a quote, right through to completing the move. The guys turned up on time to pack the day before the move, and this level of service continued throughout. They were polite, professional, exceptionally hard-working and very efficient. Nothing was too much trouble. Everything in the house and garden was moved into the new house in perfect condition. I couldn't recommend DC Groves highly enough.
Customer in Kent Posted on 17/08/2021 , work completed 11/08/2021
Helpful and competent
Customer Service
Quality
Value
I would recommend D C Groves removals as they made a very stressful time as easy as they could. Our move took a lot of planning as we moved from Kent to Devon over three days. When we arrived at our new home in Devon on moving day [ late in the day] the removal team had already arrived and had unloaded the garden and shed items so did not waste anytime. They returned the following morning to finish unloading and they were very careful with all they moved. I would recommend them to anyone.
Karen in Devon Posted on 04/06/2021 , work completed 18/03/2021
Quality work and 100% reliable
Customer Service
Quality
Value
I have used Anthony and his team for numerous house moves over a number of years and the incidental movement of furniture in between. His team are always careful, quick and considered in all that they do. A quality service every time - thanks Anthony.
Amanda in Kent Posted on 20/05/2021 , work completed 20/05/2021
Professional and reliable from start to finish
Customer Service
Quality
Value
Excellent service provided by the team at D C Groves & Son. All were very helpful over the phone with an appointment to quote arranged quickly. The quote then arrived quicker and better value than expected with all the information clearly detailed. On the day they arrived promptly and the move went very smoothly with the two guys very professional and polite throughout. I'd been recommended the firm by a family member who had previously used them and I'd agree that they are a great team to work with.
Ellinor in Kent Posted on 20/05/2021 , work completed 17/05/2021
Great service - made moving easy
Customer Service
Quality
Value
D.C Groves, and the team, were exceptional and provided a great professional service packing and moving all of our items. Nothing was too much trouble, and the team were considerate and respectful. A Big thank you from us.
Matt in Kent Posted on 04/05/2021 , work completed 20/04/2021
Excellent service
Customer Service
Quality
Value
We were very impressed with the service provided by Groves from start to finish. Everyone we dealt with was friendly and efficient and our move went very smoothly as a result. We would thoroughly recommend their services to anyone.
Richard and Gil in Hampshire Posted on 29/03/2021 , work completed 04/01/2021
Highly efficient service
Customer Service
Quality
Value
We engaged D C Groves & Son to assist with our move from Kent to Lincolnshire. Much of the stuff was packed by us, so it was primarily a case of collection, placing into the lorry, transporting to Lincolnshire and delivering it to our new property. D C Groves had previously attended our property to assess requirements, and provide a quote. This was very competitive and accepted. We were then kept regularly informed regarding the move date, and time we could expect them. They arrived on time, and proceeded to load the lorry. There were two guys and they were charming. Loaded the lorry meticulously, taking every care required. Items that had not been packed by us were put into protective coverings, and great care taken. On the day of delivery to our new house, they telephoned to advise arrival time, and were very prompt. They were again extremely efficient. We cannot praise the service we received more. It was excellent. We would highly recommend this company.
Customer in Lincolnshire Posted on 25/03/2021 , work completed 24/03/2021
Removals
Customer Service
Quality
Value
D C Groves and Son provided an excellent service helping us moved house. The removal staff were very helpful and nothing was too much trouble. They took great care with everything and worked so hard but were very thoughtful and polite. Moving is stressful but DC Groves and Son helped reduce the worry. They were also very competitively priced compared to other quotes. I would thoroughly recommend this firm.
Customer in Kent Posted on 18/02/2021 , work completed 17/02/2021
Excellent Service
Customer Service
Quality
Value
D C Groves & Son were extremely professional and thoughtful under the circumstances as it was raining heavily. Really pleased and charming men. Good job all round.
Lesley, East Sussex Posted on 17/12/2020 , work completed 03/12/2020
Outstanding in every way!
Customer Service
Quality
Value
What an outstanding company! Our move took place over six days, shifting a total of 5,500 cubic metres (twenty of Groves’ wooden containers) into store on some of the hottest days this year. Anthony and his crew had such an incredible can-do attitude, always finding a way to solve every challenge. The move from store to our new home, several hundred miles away, was accomplished over another six separate days; this time Groves had to negotiate winding lanes, tight turns and torrential rain. Still their lorries got through and the unloading was performed with great care, good humour and in complete safety, respecting all Covid-19 precautions. What makes Groves outstanding is their consistent and reassuring communication and how they accommodated our ever-changing completion date. First class in every way!
Customer in Devon Posted on 29/10/2020 , work completed 28/10/2020
Fabulous service!
Customer Service
Quality
Value
G - reat R - eliable O - utstanding V - ery conscientious E - fficient S - afe hands What a great company! Even prior to the move, it was clear that we were in safe hands with friendly guidance and advice. During the move, the team were highly professional and hardworking. Very aware of the need to comply with Covid-19 guidelines, they wore masks and even in the 34 degrees, they worked on, with no complaints about the heat. Everything was moved with great care and attention. Well done and thank you to everyone! I would not hesitate to recommend Groves.
Customer in Kent Posted on 15/08/2020 , work completed 31/07/2020
Excellent and efficient
Customer Service
Quality
Value
D. C. Groves (Tenterden Removals) moved all my possessions out of my house in East Sussex 18 months ago and have stored it until Monday when it was delivered to me in my new house in Dorset. They have been very pleasant to work with. The removers themselves were amazingly efficient - no scratched doors or furniture - and all done very quickly. Now I am unpacking things, I can see how well they have been packed and stored. I can certainly recommend this firm
Customer in Dorset Posted on 12/08/2020 , work completed 10/08/2020
Professional, helpful, polite
Customer Service
Quality
Value
Groves moved us from Sissinghurst to Lewes and were excellent in every way. From their initial advice to the actual move, all the staff were efficient, friendly and polite. The men who carried out the move were wonderful and did a brilliant job. Thank you Groves!
Customer in East Sussex Posted on 27/11/2019 , work completed 01/11/2019
An excellent service
Customer Service
Quality
Value
Anthony and his team did an excellent job of moving us from a 3 bedroom house to a smaller bungalow, we hadn’t moved for 25 years so it was quite a challenge with so much stuff and not to mention all the pot plants. They were very professional and good humoured. Very helpful team and so glad I opted for the packing of breakables option - really took the stress out of moving. Thoroughly recommended.
Gill Smith Posted on 16/11/2019 , work completed 30/10/2019
Stormy winds, lashing rain - and still D.C.Groves did a fabulous job!
Customer Service
Quality
Value
At first sight, asking D.C.Groves to move us from our old house into a new apartment might not seem challenging - the two properties were barely 100 yards apart! However, on the day of our move a storm hit the UK, and Anthony Groves and his team had to contend with howling winds and lashing rain. Deeply unpleasant... Despite this, they carried out the move with consummate professionalism, and - remarkably - great good humour. All aspects of their work were highly satisfactory, but we were particularly grateful for their care in packing up our collection of wine glasses - not one was broken. We would have absolutely no hesitation in recommending D.C.Groves for removals. Professionalism of the highest order.
Customer in Kent Posted on 05/11/2019 , work completed 02/11/2019
Excellent Service
Customer Service
Quality
Value
Very happy with this Company. They arrived on time, very polite and ensured that all carpet was covered and started the loading promptly. The team was very well organised and approachable both at the start and finish of the move. Recommend them - nothing was too much trouble and they had a happy disposition despite the rain at times. No problems at all. Thank you DC Groves & Son you made our move less stressful.
Customer in Greater London Posted on 31/07/2019 , work completed 19/07/2019
Local house removal
Customer Service
Quality
Value
Absolutely brilliant from first contact to arrange a quote to picking up the boxes after moving us in. Everyone who we came into contact with was friendly, helpful, reliable and polite . The move was stress-free, efficient and all done before lunch. Their communication was good - other businesses (not just removals) could learn a lot from the way in which D C Groves goes about their work. Wouldn't hesitate to recommend you.
Customer in Kent Posted on 09/04/2019 , work completed 29/03/2019
Excellent service throughout
Customer Service
Quality
Value
From estimation through to the final delivery - everyone was helpful and professional and very considerate in our case - packing was exceptional and always on time. Reason for using you was because we had used you before.
Raymond, Gloucestershire Posted on 04/04/2019 , work completed 04/04/2019
Prompt and professional
Customer Service
Quality
Value
Your company has excellent customer service. Carried out the removal of my furniture from my old address in Deal in 2018 to your storage, until returning to my new address on 29th March 2019. Nothing was too much trouble & every care & attention was given by the team when they packed my furniture & same when it was delivered to my new address, your office staff has excellent customer service and were always polite & helpful. Thank you so much for everything.
Josephine, Kent Posted on 29/03/2019 , work completed 29/03/2019
Professional and helpful
Customer Service
Quality
Value
We cannot rate this company highly enough. They are extremely reliable, professional, helpful and good to work with. They moved us out of one property and our goods into their storage whilst we rented a house. 6 months after they moved us into our new house without a hitch. They were always helpful and polite, and their customer service department is extremely friendly and co-operative.
Trevor, East Sussex Posted on 11/03/2019 , work completed 11/03/2019
Superb movers
Customer Service
Quality
Value
From the very first phone call, site visit, pre-pack day before move and the move itself we received an exemplary level of service. Extremely pleasant staff and very helpful. Efficient packing and removal day went without a hitch. Highly recommend D C Groves.
Richard, Kent Posted on 22/11/2018 , work completed 22/11/2018
Prompt and very professional
Customer Service
Quality
Value
Brilliant service by very helpful young men. Took all the hassle out of moving day.
Carol, Kent Posted on 19/11/2018 , work completed 19/11/2018
Professional & helpful advisor
Customer Service
Quality
Value
Company removed furniture out of a storage unit to our new home. Arrived on time, very pleasant and efficient 2 man crew. Took care with our possessions. Also took some unwanted furniture to a local Hospice Charity Shop for us. (This company does all the charity's furniture removals & delivers free).
Margaret, Kent Posted on 08/11/2018 , work completed 08/11/2018
My review
Customer Service
Quality
Value
Excellent service.
Malcolm, Wiltshire Posted on 31/10/2018 , work completed 31/10/2018
Extremely helpful
Customer Service
Quality
Value
Groves and son moved us over a period of four days. Two days were spent packing and in all respects this was done thoroughly and efficiently. The day of the removal was very well organised and they made sure we had everything for our first night in our new home. The fourth day was spent unloading the remainder of the furniture. Throughout the four days the Groves staff were extremely helpful and hard working.
Andrew, East Sussex Posted on 12/09/2018 , work completed 12/09/2018
Very helpful
Customer Service
Quality
Value
Very good, very careful moving furniture, very helpful and pleasant. Our only disappointment was that the carpet protection was only partial and was not put in place at the start. As only one of us was moving out.
Linda, Kent Posted on 12/09/2018 , work completed 12/09/2018
1st class choice
Customer Service
Quality
Value
John & Jack were prompt on arrival. Worked extremely hard and overcame a couple of difficult obstacles. Very polite & amiable. Thank you for making our move so much easier.
Christine, Kent Posted on 29/08/2018 , work completed 29/08/2018
Professional, efficient & very helpful.
Customer Service
Quality
Value
Second time we have used them. Very efficient and flexibly. Would highly recommend.
Brian, Kent Posted on 29/08/2018 , work completed 29/08/2018
Very friendly
Customer Service
Quality
Value
Removals, storage, dismantle of furniture - then reassembled. Great, very friendly & helpful. Would recommend them to anybody.
Joan, Kent Posted on 20/08/2018 , work completed 20/08/2018
Superb, professional company.
Customer Service
Quality
Value
From pricing visit to removal, packing, storage and delivery, a fantastic, professional, caring and on time service - all with an excellent management and crew.
Which? Trusted Traders Consumer Posted on 10/08/2018 , work completed 10/08/2018
First rate service
Customer Service
Quality
Value
Exceptionally well looked after from quote to the move. The 2 guys that moved us couldn't have been more helpful. Thank you
Graeme, Kent Posted on 07/08/2018 , work completed 07/08/2018
Personal service
Customer Service
Quality
Value
Kind, efficient, quick and careful.
Janet, Kent Posted on 06/08/2018 , work completed 06/08/2018
Brilliant job, prompt & professional
Customer Service
Quality
Value
A small family run company and we felt we had personal service. We moved during the first weekend in August 2018 when record temperatures were experienced, Andrew, Andy & Ben never complained & had to be persuaded to stop for drinks breaks! Other trades in the area fully recommend Groves of Tenterden as we do.
Simon, Kent Posted on 03/08/2018 , work completed 03/08/2018
Amazing service
Customer Service
Quality
Value
We were rather daunted by our move from the east of Kent to Northumberland, however, Jay and Richard ensured that the process was as stress-free as possible. We have moved several times during the past few years and this recent move was by far the easiest, thanks to Jay and Richard. Their customer service was exceptional.
Christina, Northumberland Posted on 01/08/2018 , work completed 01/08/2018
Brilliant job
Customer Service
Quality
Value
The team moved my home into storage & 2 weeks later to my new property. Would recommend. Very professional & helpful.
Anne, Kent Posted on 26/07/2018 , work completed 26/07/2018
My review
Customer Service
Quality
Value
Highly recommended, would have no hesitation in recommending them to other people.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Brilliant job
Customer Service
Quality
Value
Excellent from start to finish. So polite and helpful.
Janet, Warwickshire Posted on 06/07/2018 , work completed 06/07/2018
Excellent job
Customer Service
Quality
Value
I used DC Groves again because of previous good experiences and once again they came up trumps. Friendly, professional and helpful staff, excellent value.
S, East Sussex Posted on 28/06/2018 , work completed 28/06/2018
Friendly, helpful & efficient.
Customer Service
Quality
Value
We have already recommended D.C. Groves & Son to friends who have also just employed them and are pleased.
Isabel, Kent Posted on 27/06/2018 , work completed 27/06/2018
Excellent service!
Customer Service
Quality
Value
Excellent service, very processional, helpful and friendly! Highly recommended.
Rodin, Kent Posted on 18/06/2018 , work completed 18/06/2018
Absolutely brilliant
Customer Service
Quality
Value
We used the packing service which was good value. Our furniture went into their store and delivered back to us when required. Very polite and professional staff.
Alan, East Sussex Posted on 11/06/2018 , work completed 11/06/2018
My review
Customer Service
Quality
Value
Excellent service.
Alex, Kent Posted on 04/06/2018 , work completed 04/06/2018
Efficient, professional & helpful.
Customer Service
Quality
Value
Moving can be a very stressful situation but Groves helped us move with care and consideration. I would highly recommend the firm.
Which? Trusted Traders Consumer Posted on 01/06/2018 , work completed 01/06/2018
Prompt and professional.
Customer Service
Quality
Value
Excellent service provided, prompt and professional. Nothing was too much trouble. Will definitely be recommending!
Ben, Kent Posted on 24/05/2018 , work completed 24/05/2018
A difficult job well executed
Customer Service
Quality
Value
The move of a house and the heavy contents of a workshop was organised perfectly. Despite ourselves constantly having to delay our moving date they were ready when eventually we gave them just two days notice.
Duncan, Northumberland Posted on 24/05/2018 , work completed 24/05/2018
Prompt and professional
Customer Service
Quality
Value
The men arrived the day before to pack and worked really hard then returned on moving day. All went very smoothly, and also on the delivery section.
Jill, Kent Posted on 18/05/2018 , work completed 18/05/2018
Professional and helpful
Customer Service
Quality
Value
Nothing was too much trouble, prompt, reliable and happy team.
H, Kent Posted on 15/05/2018 , work completed 15/05/2018
Excellent removals.
Customer Service
Quality
Value
Despite dreadful weather conditions - snow and ice, managed to undertake the work with efficiency and good humour.
Malcolm, Kent Posted on 05/03/2018 , work completed 05/03/2018
Brilliant.
Customer Service
Quality
Value
I cannot fault D C Groves during our recent move from Tenterden to Devon. They were at all times efficient, helpful, careful with our possessions. Worked extremely hard, very pleasant and good timekeepers. I would not hesitate to recommend them.
Leila, Devon Posted on 05/12/2017 , work completed 05/12/2017
Very good all round
Customer Service
Quality
Value
I have used Groves over the past 3 years to store & remove my goods. From the beginning I felt they were trustworthy & reliable from the office to the drivers & good humoured with it!
Sandy, Cornwall Posted on 25/10/2017 , work completed 25/10/2017
Very Professional Service
Customer Service
Quality
Value
I would thoroughly recommend Groves & Son - excellent staff, personal, efficient and an exceptional service.
Sally, Dorset Posted on 10/07/2017 , work completed 10/07/2017
Very helpful at stressful time
Customer Service
Quality
Value
Pre - Moving they delivered all necessary packing materials in good time & the materials were new & clean. On the move days they were punctual & although the temps were records for the last 40 years they worked fast & carefully. Well done to them & would use them all again.
Tim, Kent Posted on 30/06/2017 , work completed 30/06/2017
Professional and friendly
Customer Service
Quality
Value
Really efficient and helpful, great team - all polite and friendly - temperature 32 degrees!
Janet, Kent Posted on 19/06/2017 , work completed 19/06/2017
Prompt and professional
Customer Service
Quality
Value
Turned up promptly, very polite, loaded house items with care and diligence. No mess made coming in and out of property. Waited patiently while keys being obtained then unloaded quickly and with care. Always checked before items in rooms, polite and friendly. An excellent all-round service.
James, East Sussex Posted on 31/05/2017 , work completed 31/05/2017
My Review
Customer Service
Quality
Value
Very pleasant & professional.
Iris, Kent Posted on 09/05/2017 , work completed 09/05/2017
Good work
Customer Service
Quality
Value
Excellent work from a professional & cheerful crew. Thank you.
Tim, Kent Posted on 13/04/2017 , work completed 13/04/2017
Efficient and careful
Customer Service
Quality
Value
Hassle-free, smooth move. All staff and owners pleasant, helpful and professional. Would not hesitate to use for next move.
Nicolas, East Sussex Posted on 06/04/2017 , work completed 06/04/2017
Fabulous service
Customer Service
Quality
Value
Groves is a very good firm. We have used them for many years for house moves and furniture moves and always on time, careful, professional and good value.
Ruth, Kent Posted on 30/03/2017 , work completed 30/03/2017
Efficient and effective
Customer Service
Quality
Value
Telephone contact: good. Paperwork: good. Work carried out: very good. Employees: personable. Company: efficient.
Derek, Kent Posted on 23/03/2017 , work completed 23/03/2017
Brilliant job
Customer Service
Quality
Value
D.C Groves are efficient, friendly and well worth employing.
Caroline, Kent Posted on 21/02/2017 , work completed 21/02/2017
Highly recommended!
Customer Service
Quality
Value
Very friendly, helpful and efficient. We've used Groves 3 times in 10 years, always great results.
Susan, Kent Posted on 21/02/2017 , work completed 21/02/2017
Fantastic
Customer Service
Quality
Value
Team were prompt, courteous and professional. Job was completed in very good time and would highly recommend.
Andrew, Kent Posted on 03/02/2017 , work completed 03/02/2017
Brilliant job
Customer Service
Quality
Value
Very helpful & ideas as to where from, time would look best.
B, Kent Posted on 09/01/2017 , work completed 09/01/2017
Brilliant
Customer Service
Quality
Value
Groves were absolutely brilliant. Efficient, cheerful and very willing to do anything we asked. I would certainly recommend them.
Janet, Kent Posted on 30/12/2016 , work completed 30/12/2016
Great job
Customer Service
Quality
Value
As usual!
Which? Trusted Traders Consumer Posted on 30/12/2016 , work completed 30/12/2016
Fantastic job
Customer Service
Quality
Value
Thoroughly professional service, hardworking staff with a sense of humour, great care taken.
Matthew, Kent Posted on 19/12/2016 , work completed 19/12/2016
A truly brilliant job
Customer Service
Quality
Value
We've moved house several times and can honestly say that this was by far the best removal service we've ever had. Everything - the team of men, the care taken over all our property, covering items - were truly excellent.
John, Kent Posted on 13/12/2016 , work completed 13/12/2016
Perfect service
Customer Service
Quality
Value
Groves fulfilled all my expectations from a personal, caring, initial consultation with the Groves to friendly phone communications to cheerful & efficient removal men!
Susan, Kent Posted on 09/12/2016 , work completed 09/12/2016
Brilliant job, fantastic
Customer Service
Quality
Value
Well what can I say, what a fantastic crew I have had to pack my house up in Sussex and deliver it to Somerset. I had a good laugh and joke with them. So very polite, nothing was to much for them. The office team were in touch with me to make sure I was ok, you are all fantastic too. I can't praise D.C Groves enough and would recommend them to anyone. Thank you D.G Groves for everything you done for me.
Linda, Somerset Posted on 28/11/2016 , work completed 28/11/2016
My Review
Customer Service
Quality
Value
Excellent service
John, Avon Posted on 25/11/2016 , work completed 25/11/2016
My review
Customer Service
Quality
Value
Brilliant job. 10 out of 10
Barry, Kent Posted on 23/11/2016 , work completed 23/11/2016
Excellent, caring service
Customer Service
Quality
Value
We had a long distance move which took 2 days. The men came to pack & collect the majority of our goods on day 1 & returned the next day to transport us. The men were efficient, caring & friendly. When we had a wait for the keys, they were fine. It was a stressful time made easy. We highly recommend them.
Derek, Suffolk Posted on 31/08/2016 , work completed 31/08/2016
Brilliant job
Customer Service
Quality
Value
Very efficient service, clearly put the customer first - they did a brilliant job.
Susan, Kent Posted on 24/08/2016 , work completed 24/08/2016
Excellent, efficient, trustworthy
Customer Service
Quality
Value
I have absolutely no hesitation in recommending DC Groves for removals. The estimate was very accurate, right down to the number of boxes required. The team were prompt, very hard working, efficient courteous & helpful. They really reduced the pain of moving to a minimum.
Nancy, Oxfordshire Posted on 23/08/2016 , work completed 23/08/2016
First class service
Customer Service
Quality
Value
Would never use any other remover - first class service.
Anthony, Kent Posted on 16/08/2016 , work completed 16/08/2016
Friendly, efficient, highly recommended
Customer Service
Quality
Value
This is the second time we have used Groves to move house, the first time was 13 years ago. This time they moved us from Tunbridge Wells to Wadhurst. They were professional, very friendly and went out of their way to help. The move went very smoothly. I have no hesitation in recommending them. Thank you so much!
2011-08-08 15:22:22.387 Posted on 13/06/2016 , work completed 13/06/2016
Perfect
Customer Service
Quality
Value
Moved furniture and outside effects from Kent to Mid Wales, everything arrived in A1 condition. Staff, efficient, professional, a very friendly and helpful. Nothing was too much trouble.
Annie, Kent Posted on 09/05/2016 , work completed 09/05/2016
Faultless service
Customer Service
Quality
Value
Very professional, very helpful & friendly. Took all the pressure off.
Which? Trusted Traders Consumer Posted on 06/05/2016 , work completed 06/05/2016
Excellent
Customer Service
Quality
Value
We were pleased with all the removals staff, they helped us in every way, were very professional and did a very excellent job in our move from Kent to Yorkshire. Highly recommended.
David, South Yorkshire Posted on 25/04/2016 , work completed 25/04/2016
Amazing service
Customer Service
Quality
Value
Reliable, caring and always go the extra mile. I have used Groves since 1993 and moved many times with them. I wouldn't consider using anyone else!
Which? Trusted Traders Consumer Posted on 15/04/2016 , work completed 15/04/2016
Very prompt and professional.
Customer Service
Quality
Value
It was not an easy move because of the construction of both of the properties after problems. To begin with were overcome by the persistence and the professional approach taken to them.
Alan, Kent Posted on 29/06/2015 , work completed 29/06/2015
Brilliant job
Customer Service
Quality
Value
Most helpful crew, all cheerful and industrious. Carried on while we were at A & E hospital emergency.
Sandra, Kent Posted on 23/02/2015 , work completed 23/02/2015
Absolutely outstanding
Customer Service
Quality
Value
Superb 2 days move, 5 bed house and 150' barn contents. My wife was going through chemotherapy and their consideration and thoughtfulness was simply outstanding, I'm running out of superlatives
Tom, Kent Posted on 12/02/2015 , work completed 12/02/2015