Excellent job
He did an excellent repair of my faulty oven, explaining the problem and addition. Also very important and unusual and any experience, he phones 30min before arriving, as promised. And, arrived on time!
Sara, Avon
Posted on 22/09/2018
, work completed 22/09/2018
Recommended
Drainage error
They fixed my drainage error on my washing machine. Very friendly & Professional service thank you
Louise
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
Always go the extra mile!
I have used D&G Appliances on many occasions because their customer service is excellent. Their technicians are friendly, helpful, knowledgeable and efficient. They will always go that extra mile to ensure their customers are happy. My washing machine recently broke down, and D&G visited promptly to assess. My machine needed replacing, and within the hour they had gone back to their premises and picked me up a lovely new washing machine and come back and fitted it for me. You can't get better customer service than that! I would highly recommend D&G to everyone.
Julie French
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
My review
Very good workmanship, always use them.
Bryan, Avon
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
5Star Service
I needed a new washing machine after sourcing the product i wanted online, i phoned D & G Appliance who had been recommended to me. The team were very helpful and offered to supply and fit the machine i wanted, they were even the best on price matching what id found on the internet. They ordered the machine and within a few days Darren arrived to fit the new machine and dispose of the old one. i have an integrated machine so needs to be fitted inside a cupboard and it is hard wired? apparently some companies wont wire this up saying you need to get an electrician. ? Darren completed the fitting with the minimal of fuss, fitting the cupboard door from the old to new machine with ease, after routing out a new hole. The workmanship was of the highest standards and any mess he made was cleared up. Darren was very polite and helpful answering any question i had about the product. I am very impressed with the whole experience and will not hesitate to recommend this company to family and friends. 5 star service from start to finish and local.
spikepnw
Posted on 13/03/2018
, work completed 13/03/2018
Recommended
Excellent service
Came regarding a problem with our fridge door not closing properly. Diagnosed the underlying issue immediately (and it was not what we had thought it was) and sorted it there and then. Friendly, efficient and very knowledgeable. Reasonable charge.
Mike
Posted on 13/03/2018
, work completed 13/03/2018
Recommended
Will use again for sure
D&G provided a fantastic service. I was unsure about just googling for appliance support, but sometimes it works out nicely. Darren (and the team back at the ranch) were friendly and professional and clearly explained all the options. One of my jobs was replacing a part on my oven but there was no model number. So Darren took a picture on his phone and tracked the part down that way. Also, while on site I asked him about my fridge freezer which had started playing up after I'd arranged the call out. Darren recommended leaving it for now. I think things like that are a good test of professionalism; he could quite easily have recommended a service and/or replacement of the circuit board. Thanks Darren and team! I can definitely recommend them.
James_Hartley
Posted on 09/03/2018
, work completed 09/03/2018
Recommended
Darren to the rescue
Have used Darren & Co a couple of times. We called him out on a Friday am regarding washing machine (which had finally seen its last wash)! Gary came and advised of said demise. We were desperate and by Friday Eve Darren had delivered and installed a new machine for us. They went out of their way to help us. I can't say how grateful we were for such fabulous service. Darren and Gary have also helped an elderly friend of mine and he felt more than safe and secure with their service and professionalism. They couldn't have helped my friend more. They are a company I would certainly recommend. Thanks Darren, Gary and all staff (ps lovely people on the end of the telephone too).
RUTH PAVEY
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Fast, super efficient, honest
I called D&G to repair my Bosch Dishwasher and they arranged time convenient for me to visit. They obviously know what they are doing... - They turned up exactly when promised - The fault was diagnosed within minutes - They had the part to repair the machine in the van - The repair was completed and the machine tested immediately I think the repair was completed before I finished making a cup of tea for the engineer (Darren). I would highly recommend D&G
Tony Brown
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Brilliant Job
Reliable, friendly and very professional. Brilliant. Nothing was too much trouble. Definitely recommend to anyone. Very, very pleased.
Susan, Avon
Posted on 18/11/2017
, work completed 18/11/2017
Recommended
Prompt, Polite and Professional
This is the second occasion on which we've used D & G and the standard of service and skill remains entirely to our satisfaction. Darren analyses quickly, explains clearly and recommends options without trying to gain advantage. His rates are very reasonable and all in all we are totally satisfied and will use them again should the need arise.
Colin, Avon
Posted on 18/11/2017
, work completed 18/11/2017
Recommended
Fair and helpful
Attended exactly when they promised, identified the issue quickly, fixed easily. Also gave some honest advice , when discussing another appliance that needed fixing. A good honest company, have already recommended them to friends.
CB, Bristol
Posted on 07/10/2017
, work completed 07/10/2017
Recommended
Fridge freezer repair
Pleased with the service. Took time to explain the problem and discuss the options of repairing or replacing the fridge freezer. Once we decided to proceed with the repair this was done efficiently in the allocated time slot. Would use again for repairs as D and G are able to repair all appliances.
Simon Daniel
Posted on 20/09/2017
, work completed 20/09/2017
Recommended
Very Pleased
Very nice guy told you everything what he was doing. Did not want to rip you off and very pleased with what he did. A trader I felt comfortable with as I am an O.A.P
Jennifer Ann, Avon
Posted on 14/09/2017
, work completed 14/09/2017
Recommended
Dishwasher replacement
Excellent, quick helpful service, not at all pushy. Clean tidy work with attention to detail. A great job
Chris G
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Prompt and professional
I was very pleased with the prompt service and helpful care. I will certainly recommend them to my friends.
Benita, Avon
Posted on 17/08/2017
, work completed 17/08/2017
Recommended
Efficient, friendly and professional service
I have used D & G Appliance Repairs twice now for different appliance problems. They are prompt, very knowledgeable, polite and fixed both problems quickly and efficiently. I would recommend them.
Lisa, Avon
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Excellent service
Great service and the whole process went smoothly from start to finish. Highly recommended.
Brian, Avon
Posted on 18/06/2017
, work completed 18/06/2017
Recommended
Excellent service
Our hot point washing machine broke down, contacted these guys who were excellent. booked us a time and date, completed the call out, identified the issue and returned a few days later when the part arrived to replace the item. Fast, tidy and very reasonably priced Would definitely recommend A happy mother of 3 with a working washing machine! Thank you D & G .
Maz Collacott-nuur
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Great job
My default guys for appliance repairs. These guys are always helpful, explains what is wrong with the appliance and give you the different options to get it sorted, they will go the extra mile for you to make sure you are happy.
Which? Trusted Traders Consumer
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
I would definitely use them again
I had them come and look at my washing machine as it wasn't working properly. The had a good look at it and took it away. Afterwards they told me that the repair would be quite costly and I opted to get a Replacement washing machine from them. I am really happy with how they dealt with me and would use them again in the future. They were really helpful through out the process.
Which? Trusted Traders Consumer
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
They were perfect from the start
We had a bad oven and our landlord lives Thailand, so there were going to be some issues along the way. We shopped around for a appliance repair person and had some bad experiences in the past. But these guys were absolutely brilliant. They are very lovely people to work with. They were very patient with us, and took note of all our inquiries that we had. They gave us all kinds of useful information and never pressured us into making a decision. Brilliant from the start!
Which? Trusted Traders Consumer
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
Exceptional customer service
We have found D & G to be exceptional in their customer service. The installation of a new washing machine was not a simple matter! The many difficulties encountered were dealt with efficiency, quickly and with consideration by all members of D&G. We would thoroughly recommend them.
Betty, Avon
Posted on 07/04/2017
, work completed 07/04/2017
Recommended