The gully outside our kitchen became blocked. It took the waste water from the sinks, washing machine and dish washer to the main drain. We called a company advertised in the Yellow Page telephone directory. They came and tried to unblock the gully but failed then proposed replacing the gully and pipe to the main drain. I was not happy with this and turned to the Trusted Traders section of Which (I had not been aware of its existence before this) where we found Darren of D L Wood. He came and very quickly back flushed the gully and removed the blockage. He was efficient and polite and didn't give us any of the exaggerated chat which one sometimes receives from service men. We were very happy with his service which saved us the cost and upheaval of extensive drain work.

I called Darren to help clear a slowly-draining external drain. He came within an hour as promised, and jetted the outside drain - this revealed that the problem lay further down the system. It turned out that the main drain was blocked. After removing the drain cover, this was confirmed - it was *full* of crap. Darren cleared the whole thing and left it sparkling clean and even checked out a soakaway at my request, all for the original amount quoted for the initial drain clearance, which was good value to start with. Really impressed with Darren's work, highly recommended.

Darren came to clear an outside drain of ours that had overflowed. He was polite and friendly, on time and the van and equipment he used looked well maintained. He worked hard, efficiently and was creative with achieving a resolution to our drain issue. He gave good advice. I will definitely been using him again if we have drain issues and wouldn't hesitate to recommend him.

Darren was fantastic. Prompt, polite and knowledgeable. Identified the problem and a gave me the number for Thames Water and advice on calling them. He charges £70 for a call out but refused payment even though he was here for nearly 30 minutes identifying the problem. I will be holding on to his information and would have no hesitation calling him again or recommending him to all my friends.

Darren arrived promptly at the agreed time and set to work to clear a blocked drain without delay. There was a difficulty because of a right angle bend along the drain length but he worked quickly and efficiently, and made very sure that all was clear before being satisfied with his efforts. The job was finishing at just under an hour and I was very pleased to hand over £70, the sum he had quoted over the phone when first I had made contact. I should add that his rig was clean and tidy and I found him pleasant and courteous - I can't recommend him too highly.