Dale Clements

We were very happy with the work Dale has done for us. He was communicative, reliable, punctual, tidy and he did a great job at a reasonable price. A nice chap and a pleasure to work with. Many thanks

This the first time we have used Dale but it won't be the last, He has just replaced our porch door unit which was broken in a freak accident, We called him out on the Sunday morning he arrived within the hour and made everything safe and secure, measured up for new unit gave price and delivery the next day, price was less than we were expecting, Arrived on the Friday evening (well within quoted delivery). Had the new unit fitted within an hour, left everything clean and tidy. Dale just turned out to be a really nice guy who knew what he was talking about and we would recommend him to anyone.

Dale was found via the Which Trusted Trader website under Locksmiths. We have used the Which service before and have been impressed by the tradespeople under this scheme. Dale was no different. He was quick to respond and make our front door safe and secure until the replacement parts arrived a few days later. He knew what to do to sort the problem out and all works fine. Prices weren’t the cheapest but he was professional, efficient and attentive, keeping us up to date with arrival times etc. We would use again. Thank you Dale.

I called Dale as the locking mechanism in my french doors had broken,which meant I couldn't open the door to go into the back garden. He called me back straight away and luckily was able to visit the same day and fix the problem. My french doors have never been easier to open or more secure and I'm so glad to get this fixed before Christmas and for a fair price. Dale was also very aware of the covid rules and wore a mask, I had just finished work (from home) when he arrived and I put my mask on too and opened all the windows. So in summary it was an excellent job for a good price and I could see Dale is passionate about his work and has a lot of expertise. Also he and I took every precaution possible re Covid and I could see this was very important to Dale. Thank you Dale! Merry Christmas! 😁

We have just bought a house and wanted the locks changed. I chose Dale after consulting Which Trusted Traders and reading such positive reviews. He arranged to come to do the work very quickly - completion on Friday, locks changed on Monday! He’s replaced the front door lock and the locks on two sets of patio doors. We found the cost extremely reasonable. We would highly recommend Dale.

Once again I had reason to call Dale to drive to Thornbury to assess a problem I have with my front door, which doesn't lock properly. Sure enough, he took my initial call promptly, said he would contact me with a date (which he did the same day) and then he arrived as expected. Sadly, the work is beyond his remit as my door is technically beyond repair. But he did recommend a company for me to contact who may be able to help. And even though it was pouring with rain, he provided service with a smile!

I phoned Dale for some advice on two stuck windows in a rental flat. He offered advice on the likely problem which was broken lock mechanisms and provided an estimate of the cost. He arranged direct with the tenant to do the work and attended on time and completed the job quickly and efficiently. The price was exactly as estimated and I would highly recommend Dale and would have no hesitation in using him in future. Thank you Dale.

Was very polite and accommodating. Able to help replace our door lock quickly and efficiently, would recommend!

Dale came at short notice, was extremely efficient, courteous and straightforward. He charged exactly as quoted, explained the work he'd done - which was to reattach a top-opening double-glazed window where all but one of the rivets had sheared off - and checked I was happy with the work. Would definitely use him again and recommend him highly.

Back door hinges, handle and locking mechanism replaced. Very professional, reliable, capable workman. Reasonably priced. I have no hesitation in recommending Dale Clements.