DC Technical Solutions (UK) Ltd

We couldn’t have been happier with the service provided by DC Technical Solutions to fix our brand new underfloor heating which had become damaged when my husband was laying our new kitchen floor! We were advised to contact this repairer by the U/F heating manufacturer, Snug, but DC Tech deals with all brands. Punctual, professional, courteous, competent, TIDY! What more could you ask for! Carl arrived not only on time, but early armed with his equipment and a little Henry The Hoover. He set about troubleshooting the problem and found the first fault straightaway, all without having to disturb any floor tiles! Marvellous! He didn’t mind us asking questions about the thermal imaging equipment and the process of how he would go about finding and fixing any faults. He neatly took up one large floor tile and fixed the first fault and then systematically checked for more. There were 7 faults in total! 3 floor tiles were all beautifully removed and all faults fixed without any destruction or disturbance to neighbouring tiles. Just amazing! Carl over-tested the system to ensure everything was working correctly, which it was, so we are able to use our heating without worry. Just perfect! All that was left for my husband to do was to re-lay replacement tiles. Carl spent much longer than anticipated at our property, but he didn’t rush the job, he worked steadily until it was completed. This company saved our kitchen floor in our brand new kitchen. THANK YOU SO MUCH, CARL!

All I can say is Dave and Karl were a fantastic team, who obviously knew their stuff. Dave arranged a day and approximate time, kept me updated on their eta. With the use of their equipment the very soon found the fault. Fortunately for us the fault was behind the skirting so the floor or covering did not have to affected. The fualt was rectified and tested before they left. I tested it again today, as they recommended and all is working fine, complete with a 5 year guarantee. First class job all round. If you have a problem with your underfloor heating, these are the guys to call. Thank you

Dave from DC Technical Solutions checked two underfloor electric heating systems in our property. He arrived on time and it was immediately apparent that he was experienced in this kind of work. He knew all about the type of Devi systems that were installed in the property. He explained what tests he was doing and using a thermal camera showed us the layout of our heating circuits underneath the bathroom floor tiles. My wife and I had found the installed thermostats hard to understand and although they were OK we had then changed to a more modern and simpler to understand model. Dave took the time to demonstrate the set up of the thermostats and left us feeling confident that we understood the controls. Prior to the installation, I had been discussing the work required with Carl from DC technical solutions. He provided details of the work they would do and a detailed quote of potential costs depending on how the testing of the system turned out. The invoice I received was exactly in line with the quote. In summary, DC technical solutions ( Dave and Carl) specialise in testing and fault-finding in electrical underfloor heating. Many big companies I contacted recommended I should just get a qualified electrician to test the systems, but I strongly recommend DC technical solutions if you need your electric underfloor heating tested

Commissioned to find and repair a fault in large electrical underfloor heating mat. Arrived on time, quick clean and efficient service at a fixed price. Alternative was to rip up entire tiled floor at massive effort and cost so a huge benefit. Highly recommended.

This is now the second time I have had the pleasure to use this company. Both Dave and Carl have a real professional “can do” attitude and approach and they seem to work miracles with underfloor heating. We were dreading having our whole floor ripped up but not a chance - they absolutely minimised the disruption and completed the repair only disturbing the very smallest and discreetest area possible. They showed us the result of their work and we were really grateful to get our underfloor heating back! Thank you both very much guys. Could not recommend them more highly.

Carl and Dave were thorough, thoughtful and professional. They arrived on time and explained all aspects of the job. They were careful in their approach and completed the job in good time. I would not hesitate to recommend them to others.

We were delighted with the job Dave and Carl completed for us. They responded quickly to our enquiry and kept us updated about their arrival time on the arranged appointment day. They detected the fault with our underfloor heating and repaired it with minimal disruption to the existing tiled floor. They were very pleasant, knowledgeable, professional and efficient and we would have no hesitation in recommending them.

We were referred to Dave and Carl back in 2019. Today was their 3rd visit to our house in London. They have come to fix another issue left by the original contractor who installed our underfloor heating back in 2018! We have used them before and know that their work is of top quality. Although Dave and Carl are not London-based, they come to London every 3 weeks. This time we did not have to wait long (exactly 2 weeks). When on site, they located the fault very quickly with their superior kit. We had to destroy 1 tile only in order to repair the fault. They left the house exactly an hour later, leaving us with a very tidy bathroom. And their repair is guaranteed for 5 years. We are very grateful for your service, Dave and Carl. Our very best wishes.

D C Technical Solutions was recommended to us after four different electrical companies failed to resolve the issue of our non-working electric underfloor heating. D C Technical Solutions has a detecting kit which meant that not only were the faults detected AND repaired, but our newly laid porcelain tiled floor did not have to be completely lifted, as once the faults were located, only minimal lifting of tiles was needed (three tiles in total) leaving us with a liveable space until the tiler arrived. We would give D C Technical Solutions five stars on every level and highly recommend Carl and his colleague who attended our site.

The Roma underfloor heating in our newly tiled hall failed a few weeks after installation. Dave and Carl, DT Technical Solutions, identified the fault within minutes, opened the floor and repaired the damaged heating element. I was most impressed by their clear explanation of their methods and equipment. The failure was caused by a tile which was cracked by impact from a heavy object. The tile was replaced but the failure occurred a few days later, so it was not clear that this was the cause of the problem. Many thanks for the repair. It was a pleasure to meet and I now have warm toes in the morning.