DC Technical Solutions (UK) Ltd

I firstly emailed a short message to DC Technical Solutions mentioning that my under tile heat mate was working for three weeks then stoped working and that it trips the main RCD on the electrical board, the response was very quick followed by a phone call to talk further our problem with a view of arranging a visit to carry out the repairs which with such short notice Carl turned the agreed date and time around for us as we were working to a tight schedule, Carl and Dave the engineers arrived on time and introduced themselves and then got straight on with their investigations to find the location of the fault which they did within 15 minutes, they then explained what the next stage which was to remove a floor tile to expose the damage section of the mat, the tile was removed and confirmed the fault again to then carry out the repair, Carl and Dave was always talking and explaining each stage of the procedure which was very reassuring, the repair was then again check that the repair carried out was fixed and with a final test which again was all ok and in good working order, we were asked if everything that was carried out was satisfactory which of course we were over the moon, the whole experience was excellent and would recommend them to anyone who may need this type of repair undertaken, thank you so much to Carl and Dave on an excellent job and turning around so quickly.

David arrived at our house at 1810 hrs today 2/4/24 to fix a broken under bathroom floor heating mat. It took David and Carl less than 10 minutes to identify the cause of the problem with their sophisticated kit. the source of the problem was identified and they used all their skill to isolate the fault which required the removal of a tile that hey did without breaking the tile as the tiles are no longer available. A repair was made and David showed us the working floor heating with his extremely sensitive infra-red camera. All work completed within one hour and they cleaned up. A very professional service from two of the nicest traders I have met/ Excellent service

Carl and Dave arrived on time having sent me a message a couple of hours earlier to confirm. Two extremely nice people who explained how they would try to identify the problem and then how they would solve it having found it! They explained that there was a possibility they would damage a floor tile and that I would have to get that replaced. I had understood that from my initial telephone call with them. In fact they identified the problem and were able to repair it with only a small amount of tile damage which was covered by the plinth anyway. Carl explained exactly what he was doing and also set up the thermostat/timer for me. Altogether a great outcome and I would definitely recommend them!

The engineer was polite and friendly. He clearly explained what he would do and located a fault, removed the tile and repaired the fault. He continued the assessment and found another fault under the bath where there was no tile and repaired that. He gave me the thermal camera to show me the underfloor heating was now working properly. He prepared the area where the tile needs replacing and tidied up. They don’t replace the tile. He sent an email to me and copied in the company who will replace the tile. Excellent service.

DC Technical Solutions came out to repair an underfloor heating issue at my property. They identified the fault and managed to resolve the issue without taking any tiles out. They made an insertion in the wall by taking the skirting off and fixed the fault. They arrived on time and carried out the work professionally, extremely skilled at what they do and highly recommended. Thank you once again

Dave and Carl of DC Technical Solutions Ltd were found during an electricians research into under floor heating repairs. Although I myself am in the building trade, I didn't think this type of company existed. I assumed an entire floor would have to be dug up if the under floor heating cable had a hidden break in it. This is where Dave and Carl provided the much cheaper option of locating the exact position of the break thus keeping a small excavation and repair to a confined area. They were both extremely knowledgeable and professional and, using the latest technology, proved they were masters of their trade. My client (the homeowner) was over the moon with the localised repair and passes his gratitude on to Dave and Carl. All the very best to DC Technical Solutions Ltd!

We had DC technical solutions visit to repair undertile heating that had stopped working 2 years prior. Prior we tried 2 separate experienced electricians & 1 heating engineer who had not been able to fix it. All had suggested getting a new thermostat which luckily we didn’t bother with as Carl located the fault to actually be a failed element joint. The old thermostat is working fine and Carl has reinstated it. The cost does feel expensive at first but considering other electricians could not repair and work out what was wrong this company are clearly very highly skilled and worth the money. They also seemed very happy to offer free advice over the phone prior to booking & suggest steps to try first to see if a “standard” electrician may be enough before you get them in. They worked diligently and respectfully, keeping us informed and involved at each point of decision making. They did not pressure us at any stage. Costs were well explained at each stage. We are very grateful to their perseverance to locate and repair the fault on underfloor heating we had otherwise given up on. 2 tiles were removed cleanly (& we subsequently organised a local tiler to refit). Mess was minimal and they were respectful to property and fully cleaned up. They also looked at two other unrelated thermostats in the property and replaced (at my request) due to signs of overheating. All work was done with a “no problem” attitude. I would not hesitate to recommend them.

Clean, punctual and professional service. Really nice peope and did an excellent job repairing our underfloor heating. Would highly recommend

Contacted DC via a google search , from the minute I spoke with Dave I felt extremely comfortable inviting him into my home to access / carry out repair . He was extremely helpful whilst booking the appnt and arranged a visit within 24 hours , charges were fully explained before booking. (they also have a mobile card machine for easy payment) On visiting we found both Dave and Carl to be lovely gentlemen , extremely knowledgable , professional and efficient , they sourced the problems quickly and repaired . on completion of the job the under floor heating was back to full working order. extremely happy customers . thank you . we will certainly be retaining your details for any future electrical works and would not hesitate to recommend

From the first contact you know you are dealing with a professional, booked the date, explained exactly the process to find the fault and gave the scheduled time for the visit. All done as stated, fixed the heated floor and explained the issue and why then fixed, cannot recommend this team enough, good to know there is still quality out there, very happy. Thanks Carl, warm toes again for winter !