DC Technical Solutions (UK) Ltd

Lovely guys who were friendly and informative. Always clear answers and genuinely cared about what they do. Sorted it all in one afternoon. Wish all tradesmen were like this!

Brilliant service,on time,great communication and a quality repair completed today for a fair price. Compare removing one tile in our new floor in order to find the issue to pulling up 25m2 and all the expense and inconvenience?? Use them for your underfloor heating repair and you will not regret it. Thanks all.

DC Technical communicated well and promptly to set up the appointment. They kept me fully informed from start to finish and answered any questions clearly. They arrived within the timeframe having traveled a good distance. They protected themselves and us the client as required under current conditions. They quickly sourced the fault and fixed it and happily showed me how they did that explained throughout. A very interesting process! They cleaned up and left within an hour. Hugely impressed and grateful, especially now it's winter!

Electric underfloor heating stopped working 13 years after installation. My original builder recommended DC Technical Solutions. Because they offer a national service they group jobs together by geographical area so had to wait a few weeks between booking the job and arrival - this wasn't a problem for me. Arrived on agreed date. Identified fault and fixed. They left the area clean and tidy and advised how the tile repair should be done (they don't do this for you but it clearly states that on their website). Dave and Carl both very polite and considerate tradesmen. Would highly recommend this service and worth the £360.

My husband and I have had 6 months without our underfloor heating, bringing in various local contractors to have a look to see if they could fix it, given it was only installed three years earlier. In fact, we wasted hundreds of pounds trying to find someone to get to the bottom of the fault. We contacted Prowarm to seek their advice and they swiftly sent me their recommendations. We rang DC Technical Solutions (UK) Ltd. I spoke to David and he was very helpful, explaining how they work and also the costs involved. A date was arranged as well as a price agreed upon for the repair. After only a few minutes they had identified the fault, informed me what needed to be done. Half a tile had to be removed (not the whole floor as suggested by another company) and an explanation as to why the problem had occurred given (Manufacturer’s cold lead (start) joint failed due to incorrect installation). They truly went the extra mile ensuring the bathroom was left clean and that a final check of the underfloor heating was carried out, so we could see how the heat moved under the tiles. We checked how much was owed and was delighted to find, it was the figure quoted. We thanked David and Carl for a job well done. Should anyone be anxious about what was once thought to be an impossible repair, with the whole flooring and tiles requiring replacement, do not worry because these two men are totally trustworthy, competent, and confident individuals who exceeded our expectations.

Dave and his colleague arrived on time and did the repair exactly as I was told he would. Excellent explanation and successful result. Very tidy and left the room completely clean and tidy. I have every confidence the repair will last and hey I have a heated floor again. Well done!! I’ve already recommended him to my daughter. Les Bailey

Carl and Dave came to repair our underfloor heating. Communication was excellent throughout - very responsive and clear. The guys turned up exactly when they said they would, without us having to wait too long before the initial contact. They were efficient and friendly and located the issue very quickly. A floor tile was sacrificed in the repair process, but they had warned us that this would be the case right from the beginning. The fault was duly diagnosed and fixed, and they left everything perfectly clean and tidy. These guys know what they are doing, and they do an excellent job. I would definitely recommend them.

Cannot thank Dave and Carl enough for fixing our underfloor system. The fault was quickly identified and repaired with absolutely minimum disruption to us. Thankfully the fault was identified behind a skirting board so no tiles to replace. Explained everything as they progressed and took photos as reference and to show us the damage. Left everywhere clean and tidy. Totally Covid aware which was great. Dave and Carl are honest, hardworking and totally professional definitely value for money and would not hesitate to use them again.

I contacted DC technical solutions for the repair of an electric underfloor heating system which had become faulty. Right from the initial enquiry, Dave and Carl were excellent. Very clear comms about what the job would entail and how much it would cost. Once onsite, they got to work with the minimum of fuss and went about their work, explaining anything I needed to know and telling me more about the process they were going through. Once the job was done, they left the site clean and tidy and continued to communicate around the follow up. All in all I would highly recommend them.

Thanks Dave & Carl for such brilliant, professional service. Kitchen underfloor heating had been in place for over 10 years and suddenly stopped working. The fault was quickly identified & rectified (fault was due to incorrect siting of junction wiring). I was provided with photo evidence of the faulty installation & the subsequent re-siting & repair by DC. The job was left neat, clean and tidy, ready for the tiler to replace (just 1) tile. The underfloor heating is now in full working order. Professional service, COVID-19 aware, social distancing & precautions taken at all times. Thanks Dave & Carl for a such a brilliant, professional job. .