DC Technical Solutions (UK) Ltd

We had had an ensuite fitted with an electric underfloor heating mat and then tiled. As it turned out the tiler had somehow manage to cut through 5 of the heating mat elements and so we were left with a beautiful ensuite but no heated floor. Carl came with some very clever equipment, found all the faults, broke out the tiles without further damaging the matting. He then fixed the mat, proved that it worked. He worked very cleanly (considering he was breaking out tiles) as he used a vacuum cleaner to capture the dust. Can definitely recommend if you have a heated floor that isn't working.

Very pleased with the service provided. Extremely helpful & knowledgeable from beginning to end. Great communication at all times & went out of their way to fit me in. Found the problem very efficiently, repaired it & cleaned up. Also offered advice as to tile replacement. Would highly recommend.

When I first contacted Dave about a fault to my underfloor heating he explained exactly what the work carried out will entail and cost. When Dave and his partner came to do the work they were very polite, kind and friendly. They explained in detail every step of work that they carried out. They did their work with the upmost professionalism. Work was done with speed and to the agreed budget.

Couldn't recommend Carl and Dave enough - turned up on time, had the right tools, very efficient, transparent and fair pricing. Highly recommend.

Friendly, efficient and cost effective service. Our electric underfloor heating had stopped working after nearly 10 years of faithful service. It was underneath a tiled floor, so we were fearing the worst - that the whole floor would have to taken up, the heat mat replaced and new tiling throughout. Dave and Carl arrived and although they were unable to use the thermal camera to locate the fault due to the nature of the malfunction, their expertise enabled them to still identify the cause. A full and complete repair then undertaken with just a single tile needing to be replaced. Fantastic service that I wouldn't hesitate to use again should the need ever arise. Highly recommended.

Lovely guys who were friendly and informative. Always clear answers and genuinely cared about what they do. Sorted it all in one afternoon. Wish all tradesmen were like this!

Brilliant service,on time,great communication and a quality repair completed today for a fair price. Compare removing one tile in our new floor in order to find the issue to pulling up 25m2 and all the expense and inconvenience?? Use them for your underfloor heating repair and you will not regret it. Thanks all.

DC Technical communicated well and promptly to set up the appointment. They kept me fully informed from start to finish and answered any questions clearly. They arrived within the timeframe having traveled a good distance. They protected themselves and us the client as required under current conditions. They quickly sourced the fault and fixed it and happily showed me how they did that explained throughout. A very interesting process! They cleaned up and left within an hour. Hugely impressed and grateful, especially now it's winter!

Electric underfloor heating stopped working 13 years after installation. My original builder recommended DC Technical Solutions. Because they offer a national service they group jobs together by geographical area so had to wait a few weeks between booking the job and arrival - this wasn't a problem for me. Arrived on agreed date. Identified fault and fixed. They left the area clean and tidy and advised how the tile repair should be done (they don't do this for you but it clearly states that on their website). Dave and Carl both very polite and considerate tradesmen. Would highly recommend this service and worth the £360.

My husband and I have had 6 months without our underfloor heating, bringing in various local contractors to have a look to see if they could fix it, given it was only installed three years earlier. In fact, we wasted hundreds of pounds trying to find someone to get to the bottom of the fault. We contacted Prowarm to seek their advice and they swiftly sent me their recommendations. We rang DC Technical Solutions (UK) Ltd. I spoke to David and he was very helpful, explaining how they work and also the costs involved. A date was arranged as well as a price agreed upon for the repair. After only a few minutes they had identified the fault, informed me what needed to be done. Half a tile had to be removed (not the whole floor as suggested by another company) and an explanation as to why the problem had occurred given (Manufacturer’s cold lead (start) joint failed due to incorrect installation). They truly went the extra mile ensuring the bathroom was left clean and that a final check of the underfloor heating was carried out, so we could see how the heat moved under the tiles. We checked how much was owed and was delighted to find, it was the figure quoted. We thanked David and Carl for a job well done. Should anyone be anxious about what was once thought to be an impossible repair, with the whole flooring and tiles requiring replacement, do not worry because these two men are totally trustworthy, competent, and confident individuals who exceeded our expectations.