DC Technical Solutions (UK) Ltd

DC Technical Services came out to fix my underfloor heating fault. Within five minutes they had found the fault using test equipment and a thermal imaging camera. Then they took up one tile and fixed the heating element. They cleaned up after themselves and tested the circuit for me. Everything now works fine and they have really impressed me. I'd definitely use them again.

Carl came over to the house after a third-party contractor accidentally cut through the heating element cable for our underfloor heating. I was initially worried that it was that badly damaged that the whole system would be out of commission considering it was screeded over with flooring on top however it was soon apparent that Carl is extremely specialised in what he does. Not only was he able to repair the underfloor heating quickly and efficiently, he also had specialist equipment including Thermal imaging which allowed him to test to see if there were any other issues with the system. Thank you so much for your help Carl. I am going to keep your details and if I am ever in the need for such a service again I will be on the phone to you. Would be happy to recommend your services to friends and family

Dealing with this company has been a delight. David was most helpful from first contact. The work was carried out exactly as it was carefully explained to me verbally and in writing, in advance. David and Carl took great care in the repairing of my broken bathroom underfloor heating. Their approach is kind, friendly and professional. It was a pleasure to watch their working collaboration. Using a thermal imaging camera. they traced the cause of the fault, which was located along the heating cable length where evidence of damage was seen, under the tiled flooring, along the grout line at two points. Carl took great care in removing the tiles to reach the damaged cable. A single repair joint was made off to eliminate both points of damage near a loop. They decided this was the best choice bearing in mind the foot fall on the bathroom floor. They left me with both verbal and written instructions as to when the heating can be turned on again. David gave me a lesson in how to programme the controls. He demonstrated this, and then he got me to do it for myself, with his help. I am most impressed with them and pleased to have my bathroom underfloor heating working for the first time.

Dave was excellent from the first reply to my query, to asking questions, photos etc.. and then providing a quote. He also gave a date and time to get the work done to meet our urgency, and was very efficient and effective with his colleague on diagnosis, resolving and repairing our issue with our UFH wires being accidentally cut. Very professional.

On initial contact DC Technical Solutions came across as a small business that wanted to get things right. They provided a finished price and honoured it. Dave and Carl came on the agreed date, at the agreed time, quickly located the fault and repaired it. They left the room clean and tidy and gave good advice, information and a 5 year warranty. I would definitely go back to them if ever I needed help in the future.

Absolute breath of fresh air to have had the guys in to repair my broken underfloor heating, service like this is a rarity these days. Courteous, clean, tidy, efficient, couldn't have asked for more. Thank you gentlemen. HIGHLY RECOMMENDED!

These guys really know their stuff! Arrived on time and very quickly traced the fault. Took up the screed and repaired the cable. This was in an awkward area in a gym. They moved everything and put it back without any sort of quibble. Reconnected the thermostat which I had taken apart to try to find the fault as they wanted to make sure it was one hundred percent before they left. All working and with the repairs guaranteed. Excellent service and highly recommend them.

Just had Dave come and mend our underfloor heating. We are left very happy after having it out of action for about 18 months. This being that we didn’t know this firm existed, then when we found some one who could mend it it was getting the flooring guys availability to tie in with Dave. Fantastic to have it back working. Dave explained every step of the way and did that little extra that he didn’t have to and many wouldn’t have, to leave the customer happy! Great work thank you

We had a fault in our underfloor heating which the engineer came to fix. He was great communicating the times for the visit and turned up as organised. He explained the issue with the heating and how he was going to fix it, so I had a full understanding about the repair. Great service, quick job and left the room very tidy. We would definitely use DC technical solutions again.

Very pleased with Dave and Carl, they worked efficiently and ensured that all work was explained without technical jargon and left the job very clean... Would certainly recommend them