DC Technical Solutions (UK) Ltd

DC Technical Solutions were referred to me by a close friend who knew we had been having major issues with our electric underfloor heating in our kitchen diner. Other specialist companies had previously inspected it and said that it was “beyond economical repair” so we were faced with deciding whether to rip up our Amtico floor and the heating system and start again or install radiators. Carl from DC Technical Solutions responded to my call straight away and could not have been more helpful or reassuring stating that it’s very rare they can’t find a solution. Within less than one hour of arriving on site they had identified the problem areas which were largely due to the wire connections under the floor being damaged in 3 out of the 6 zones. Amtico flooring was removed as carefully as possible but was always going to need replacement. The affected areas were neatly exposed and the joints repaired very professionally. Carl and Dave were the consummate professionals throughout, with regular communication to me at every stage to explain what they had found and how they proposed to repair it. Within 4 hours we had a system working to 100% capacity in all 6 zones. Carl and Dave tidied up after themselves at every stage and left the kitchen immaculate. I cannot recommend DC Technical Solutions highly enough. This is a specialist discipline and it is very hard to find experts like this who were considerate and friendly throughout.

I had a problem with the underfloor heating in my new flat. I couldn't find anyone in Bristol to look at it and so got in touch with DC Technical Solutions, after a recommendation from another tenant. Although there was a long wait for them to come, they kept in touch and turned up on time. They were thorough, knowledgeable and efficient. They explained the system to me clearly and went through every room with me, checking each sensor etc was working. Although the bill was considerable, I knew what to expect as they had let me know in advance. They had to travel a considerable distance and stay overnight. They checked everything and fixed the initial problem, as well as fixing a thermostat which would have failed in the near future. I now know much more about the system and it is working perfectly.

From initial contact to the engineer visit DC Technical Solns got the balance exactly right. Swift response to my original requests and desire to see if my they could repair my underfloor heating - and essential element to heating our bathroom. They were clear on their technical approach and costs - transparent, helpful and responsive. They coordinated with me to find the right date and time and kept me up to date with their expected arrival time (to match my own availability) including contacting me ahead of arrival to check. The engineer found the fault quickly and efficiently - looking to minimise any disruption and damage to existing installations - explaining everything along the way and even talking me through some of the technical aspects (I like that sort of thing). The fault was repaired - and then the engineer went above and beyond, covering with tile adhesive to add protection (this is not part of the agreed work) including where the original installers had cut corners and left element exposed. I was shown the working floor visually on the FLIR (heat scanner) and all the electrics were checked even back to the RCD on the consumer unit (again above and beyond expectations) Friendly, helpful, responsive and most of all - highly effective and value for money. I could not recommend more highly. Fantastic service, thank you.

I found DC Tech Solutions to be very professional while explaining about the work they carried out in laymans terms. They arrived promptly and were friendly and polite. The concerns that I had about my underfloor heating were resolved quickly and efficiently. I would have no hesitation in recommending them.

Dealing with Dave was a pleasure from start to finish. Very professional. If only all tradesmen were like this! Dave explained the process and fees clearly when I made an enquiry. I booked him, he turned up when he said he would, did the job with the least amount of mess possible and left me with a working heated floor. I usually don't have time to write reviews but they deserve 5 stars. Thank you!

My underfloor heating failed and I thought I might have to excavate the floor and re-do the whole thing. Dave and his colleague found the fault straight away, removed the tile and repaired it. They tested the heating and let me see the coils heating up - all back to normal. A very efficient, fuss free and professional service. They really know their stuff and I would definitely recommend them.

I rang Karl for experienced and independent advice re-installation of electric underfloor heating. He spent time to carefully answering all questions regarding the wattage per square meter and what sort of thermostat - having also taken time to ask about room size, age of property and insulation, and was very thorough and knowledgeable. Thank you Karl!

Two excellent guys, arrived on time traced the fault and carried out the repair. They explained everything they were doing and how their equipment worked and took pictures of the damage and repairs forwarding the photos to me. I would definitely recommend them. It was a fixed price so I knew the cost prior to the job.

Very professional 2 faults located under the tiles within 5 mins. They removed the tiles repaired the heating wires, tested, the whole process took about 1 hour I had the spare tiles to replace them and the price was nearly half of other quotes I had. Very happy with the job.

Dave and Carl Great communication, returning my call and arranging a mutually convenient time to do the repair. We received a phone call in the morning to give an estimated time of arrival They completed the job and cleaned the area of work Very professional and polite