DC Technical Solutions (UK) Ltd

My under floor heating has not been working for some time, but we have had two company’s look at it ( but did not seem to know what to do). However, today two guys arrived from DC technical solutions Ltd at the arranged time and within the first few minutes we felt in safe hands. Both were extremely professional both in attitude and to the job. They communicated to us through the whole job and were professional, skillful and competent throughout. They found the fault, removed tiles, fixed the fault, refitted tiles and tested floor. They cleaned up after finishing . I am sixty eight and it has been a long time since we had such a professional job done by pleasant staff. We both would recommend this company to any one. If you need a good job by lovely guys try them I am sure you won’t be disappointed.

Carl & Dave arrived on time, explained what they would be doing, were happy to show me the heating element using their thermal imaging camera and then tested the system. They were polite, efficient and professional throughout and tidied up before leaving. Instilled confidence throughout--thank you

Very efficient service from first contact to completion of job very professional. Underfloor heating element break, identified accessed with minimum mess or disruption, repair completed within minutes. System tested and proved, no need to lift the whole floor to make repair. Five year guarantee also gives peace of mind, I would thoroughly recommend this service, excellent experience.

We have now had DC Technical Solutions repair 2 separate faults in our bathroom floor (due to a poor installation job by the builders 5 years ago) and on both occasions, they have expertly located the fault and, very fortunately for us, been able to repair the connection without destroying any of the tiles. They are efficient, responsive, utterly reliable and very skilled and, as far as I am aware, the only company able to undertake this work in Edinburgh. I cannot recommend them too highly

Did not know underfloor heat mats could be repaired, especially with a tiled floor. However online searches showed that it was not only possible to locate a fault, but also repair with a ‘repair section’ with a minimum of disruption. Further online searches put me in touch with Carl of DC Technical Solutions (UK) Ltd, who provided a fixed price for the repair, which included: Locate fault(s) Lift tile(s) to expose fault Make repair Test repair Reinstatement of tiling is down to householder, but I think that is pretty obvious. I was happy to go ahead with the repair and a date arranged. Just to be clear, DC Technical Solutions cover the U.K, so so you cannot expect them to turn up just like that, so a wait of a few weeks maybe required, to allow them to book several jobs in the same area to make it cost effective, which I believe is very reasonable. Carl turned up with his partner Dave, who, despite just having a long journey after an early start, were keen to get on with the job. I admit to being sceptical about fault location under a tiled flooring, but Carl, using specialised equipment was able to quickly pinpoint fault. Tile was lifted and repair conducted. I was kept fully advised of what was going on and how the job would proceed. After the repair I was shown cause of fault and shown post repair tests and functionality. I have to remark on how clean Carl and Dave worked and left the site. Very pleased with their work and happy with cost.

DC Technical Solutions were referred to me by a close friend who knew we had been having major issues with our electric underfloor heating in our kitchen diner. Other specialist companies had previously inspected it and said that it was “beyond economical repair” so we were faced with deciding whether to rip up our Amtico floor and the heating system and start again or install radiators. Carl from DC Technical Solutions responded to my call straight away and could not have been more helpful or reassuring stating that it’s very rare they can’t find a solution. Within less than one hour of arriving on site they had identified the problem areas which were largely due to the wire connections under the floor being damaged in 3 out of the 6 zones. Amtico flooring was removed as carefully as possible but was always going to need replacement. The affected areas were neatly exposed and the joints repaired very professionally. Carl and Dave were the consummate professionals throughout, with regular communication to me at every stage to explain what they had found and how they proposed to repair it. Within 4 hours we had a system working to 100% capacity in all 6 zones. Carl and Dave tidied up after themselves at every stage and left the kitchen immaculate. I cannot recommend DC Technical Solutions highly enough. This is a specialist discipline and it is very hard to find experts like this who were considerate and friendly throughout.

I had a problem with the underfloor heating in my new flat. I couldn't find anyone in Bristol to look at it and so got in touch with DC Technical Solutions, after a recommendation from another tenant. Although there was a long wait for them to come, they kept in touch and turned up on time. They were thorough, knowledgeable and efficient. They explained the system to me clearly and went through every room with me, checking each sensor etc was working. Although the bill was considerable, I knew what to expect as they had let me know in advance. They had to travel a considerable distance and stay overnight. They checked everything and fixed the initial problem, as well as fixing a thermostat which would have failed in the near future. I now know much more about the system and it is working perfectly.

From initial contact to the engineer visit DC Technical Solns got the balance exactly right. Swift response to my original requests and desire to see if my they could repair my underfloor heating - and essential element to heating our bathroom. They were clear on their technical approach and costs - transparent, helpful and responsive. They coordinated with me to find the right date and time and kept me up to date with their expected arrival time (to match my own availability) including contacting me ahead of arrival to check. The engineer found the fault quickly and efficiently - looking to minimise any disruption and damage to existing installations - explaining everything along the way and even talking me through some of the technical aspects (I like that sort of thing). The fault was repaired - and then the engineer went above and beyond, covering with tile adhesive to add protection (this is not part of the agreed work) including where the original installers had cut corners and left element exposed. I was shown the working floor visually on the FLIR (heat scanner) and all the electrics were checked even back to the RCD on the consumer unit (again above and beyond expectations) Friendly, helpful, responsive and most of all - highly effective and value for money. I could not recommend more highly. Fantastic service, thank you.

I found DC Tech Solutions to be very professional while explaining about the work they carried out in laymans terms. They arrived promptly and were friendly and polite. The concerns that I had about my underfloor heating were resolved quickly and efficiently. I would have no hesitation in recommending them.

Dealing with Dave was a pleasure from start to finish. Very professional. If only all tradesmen were like this! Dave explained the process and fees clearly when I made an enquiry. I booked him, he turned up when he said he would, did the job with the least amount of mess possible and left me with a working heated floor. I usually don't have time to write reviews but they deserve 5 stars. Thank you!