DC Technical Solutions (UK) Ltd

Originally had an arranged date of 26/11/21 to look at our underfloor heating issue. Was very surprised when Dave called to say they could come earlier if convenient and a new date of 08/11 was arranged. I was contacted by Dave in the morning to confirm we were still okay for him to call and he gave an ETA which was really good. Dave was very polite and explained everything he would be doing to find the fault and repair. The overall cost is a bit expensive but this is a specialised market with not much competition. If only they could replace the tile they had to remove it would have saved me 3 weeks of trying to find a tiller. Ended up replacing it myself. Overall service was excellent and I can highly recommend them.

Excellent service from DC Technical Solutions repairing my kitchen UFH. Good communication, prompt response to queries, arrived on time, got the job done in a professional pleasant manner. Provided photos and a report straightaway. Would recommend.

We had a bathroom underfloor heating failure. I had no expectations that it was fixable! This excellent duo set up their diagnostic equipment, rather like a physics lab! The fault was located with precision and was expertly fixed without any residual mess at a later appointment. It is no surprise that they are in demand for this niche work. Not only are they competent and very pleasant but they are also able to explain the technicalities clearly.

Extremely pleased by the work that was to our entire satisfaction and could only have been carried out by using the sophisticated equipment the team used. Pinpoint accuracy that minimised rectification work after the repair.

This floor was installed a year ago, and even after calling in a 2nd fitter, I had not been able to operate it. Desperate now with a second winter starting, I called ProDigital the floor supplier, who recommended DC Technical. They were not local, but I had to take a chance, and did I get it right! They arrived as promised, to the minute, tested the installation, and there were no problems with the installation. But they did find a wiring issue with the control panel, soon rectified, then set about programming it to my requirements. They then demonstrated to me the numerous options available, with a final few words, "Just call us if you have any problems!" Just what I wanted to hear, as it might not be until Spring that I have to make changes, when I would have to rely on memory. UNBEATABLE SERVICE

The service provided by Carl at DC Technical Solutions was fantastic from start to finish. He replied to my initial enquiry the same day and he came to our home on time as arranged. Communication was excellent throughout. They were able to ascertain the cause for the fault and rectify the problem very quickly. The service they provided was fantastic and I would have no hesitation in recommending.

Great communication easy to deal with from the start, arrived at due time and date as agreed. Undertook detailed inspection of existing system, found problem and resolved. Quality of work was excellent also cost of repair and call out very reasonable. Have been trying for many months to find someone who undertakes this type of work and it’s great to find someone who I would use again and recommend highly

DC Technical Solutions came to repair the electric underfloor heating in my bathroom. I had tried two previous firms who promised me they could fix it but failed, charging me a lot of money in the process. As soon as Dave and Carl started work it was very obvious that they knew exactly what they were doing and it was not long before they had found the fault. Dave was able to explain to me exactly what the fault was and why it had occurred (poor installation work by the person who had previously done my bathroom). This gave me a lot of confidence in their abilities. It wasn't long before they had repaired it. They very deftly removed one of the floor tiles and made the very minimum of mess. Once repaired I was able to see an infrared image of the underfloor heating working properly. As you can gather, Dave has some very sophisticated equipment. When Dave told me how much the work would cost I initially thought that it seemed rather expensive, but having seen just how professional the firm is I have no doubt in saying that it was worth every penny. Added to this Dave and Carl are both very nice people. Living in London it is very difficult to find reliable firms such as this one and my experience with DC Technical Solutions left me in a good mood for the rest of the day.

Dave and Carl came to repair a damaged electric underfloor heating system. They arrived exactly on time, were friendly, courteous and professional. They explained exactly how the repair would be carried out and answered all of my questions and concerns. The level of care and attention to detail was clear as they carried out the repair and verified the system afterwards. I am confident that the workmanship is of a high standard. They also went the 'extra mile' by locating and then drawing the positions of the sections of the heating element that could not be seen onto the concrete base so that the tiler would be able to avoid damaging them again when the old tile adhesive was removed. I will be choosing Dave and Carl again should the need arise.

After struggling to get any local electrician to find the fault in our UFH I contacted DC Technical Solutions. They were efficient ,clear and prompt in the email communication ,set an appointment in 2 weeks and travelled 280 miles to sort out the problem. Dave and Carl were knowledgeable professionals, located the fault, removed one tile, demonstrated the fault, fixed it and showed that the heating system was fully functioning again, advised us on fixing the tile back on prior normal use. It was all very straightforward! Great service!