DC Technical Solutions (UK) Ltd

I had the pleasure in dealing with Carl and Dave on my property in Rotherham. Contacted on the Monday and arrived the very next day. Its hard to find trades people that are professional and care. The job was done with 100% satisfaction and ZERO mess. Thank you both and won’t hesitate in recommending your services to anyone! All the best, Lee

I previously left a review after Carl came out to check the integrity of the underfloor heating in a property we’d just bought, plus replace all the thermostats with a new wifi enabled system. That review was utterly glowing. I truly cannot recommend DC highly enough. It wasn’t an easy job, but DC worked through all the issues & we were more than delighted with Carls work & attitude. This is an update after we reported a fault with a couple of the thermostats months after the original installation. Carl replied immediately to my email & worked through the issue to get us up & running again. Fault was actually operator induced, rather than a technical issue but Carl could not have been more gracious or helpful. So if you’ve read this far you’re weighing up whether to use DC or not - don’t give it a second thought - ABSOLUTELY choose them.

Carl made it incredibly easy. I wasn't sure I'd find anyone to repair our cut underfloor cable but Carl responded to my query almost immediately and the job was fixed within days. The whole thing was incredibly easy and relatively good value compared to other options. I would definitely recommend to others.

I firstly emailed a short message to DC Technical Solutions mentioning that my under tile heat mate was working for three weeks then stoped working and that it trips the main RCD on the electrical board, the response was very quick followed by a phone call to talk further our problem with a view of arranging a visit to carry out the repairs which with such short notice Carl turned the agreed date and time around for us as we were working to a tight schedule, Carl and Dave the engineers arrived on time and introduced themselves and then got straight on with their investigations to find the location of the fault which they did within 15 minutes, they then explained what the next stage which was to remove a floor tile to expose the damage section of the mat, the tile was removed and confirmed the fault again to then carry out the repair, Carl and Dave was always talking and explaining each stage of the procedure which was very reassuring, the repair was then again check that the repair carried out was fixed and with a final test which again was all ok and in good working order, we were asked if everything that was carried out was satisfactory which of course we were over the moon, the whole experience was excellent and would recommend them to anyone who may need this type of repair undertaken, thank you so much to Carl and Dave on an excellent job and turning around so quickly.

David arrived at our house at 1810 hrs today 2/4/24 to fix a broken under bathroom floor heating mat. It took David and Carl less than 10 minutes to identify the cause of the problem with their sophisticated kit. the source of the problem was identified and they used all their skill to isolate the fault which required the removal of a tile that hey did without breaking the tile as the tiles are no longer available. A repair was made and David showed us the working floor heating with his extremely sensitive infra-red camera. All work completed within one hour and they cleaned up. A very professional service from two of the nicest traders I have met/ Excellent service

Carl and Dave arrived on time having sent me a message a couple of hours earlier to confirm. Two extremely nice people who explained how they would try to identify the problem and then how they would solve it having found it! They explained that there was a possibility they would damage a floor tile and that I would have to get that replaced. I had understood that from my initial telephone call with them. In fact they identified the problem and were able to repair it with only a small amount of tile damage which was covered by the plinth anyway. Carl explained exactly what he was doing and also set up the thermostat/timer for me. Altogether a great outcome and I would definitely recommend them!

The engineer was polite and friendly. He clearly explained what he would do and located a fault, removed the tile and repaired the fault. He continued the assessment and found another fault under the bath where there was no tile and repaired that. He gave me the thermal camera to show me the underfloor heating was now working properly. He prepared the area where the tile needs replacing and tidied up. They don’t replace the tile. He sent an email to me and copied in the company who will replace the tile. Excellent service.

DC Technical Solutions came out to repair an underfloor heating issue at my property. They identified the fault and managed to resolve the issue without taking any tiles out. They made an insertion in the wall by taking the skirting off and fixed the fault. They arrived on time and carried out the work professionally, extremely skilled at what they do and highly recommended. Thank you once again

Dave and Carl of DC Technical Solutions Ltd were found during an electricians research into under floor heating repairs. Although I myself am in the building trade, I didn't think this type of company existed. I assumed an entire floor would have to be dug up if the under floor heating cable had a hidden break in it. This is where Dave and Carl provided the much cheaper option of locating the exact position of the break thus keeping a small excavation and repair to a confined area. They were both extremely knowledgeable and professional and, using the latest technology, proved they were masters of their trade. My client (the homeowner) was over the moon with the localised repair and passes his gratitude on to Dave and Carl. All the very best to DC Technical Solutions Ltd!

We had DC technical solutions visit to repair undertile heating that had stopped working 2 years prior. Prior we tried 2 separate experienced electricians & 1 heating engineer who had not been able to fix it. All had suggested getting a new thermostat which luckily we didn’t bother with as Carl located the fault to actually be a failed element joint. The old thermostat is working fine and Carl has reinstated it. The cost does feel expensive at first but considering other electricians could not repair and work out what was wrong this company are clearly very highly skilled and worth the money. They also seemed very happy to offer free advice over the phone prior to booking & suggest steps to try first to see if a “standard” electrician may be enough before you get them in. They worked diligently and respectfully, keeping us informed and involved at each point of decision making. They did not pressure us at any stage. Costs were well explained at each stage. We are very grateful to their perseverance to locate and repair the fault on underfloor heating we had otherwise given up on. 2 tiles were removed cleanly (& we subsequently organised a local tiler to refit). Mess was minimal and they were respectful to property and fully cleaned up. They also looked at two other unrelated thermostats in the property and replaced (at my request) due to signs of overheating. All work was done with a “no problem” attitude. I would not hesitate to recommend them.

Clean, punctual and professional service. Really nice peope and did an excellent job repairing our underfloor heating. Would highly recommend

Contacted DC via a google search , from the minute I spoke with Dave I felt extremely comfortable inviting him into my home to access / carry out repair . He was extremely helpful whilst booking the appnt and arranged a visit within 24 hours , charges were fully explained before booking. (they also have a mobile card machine for easy payment) On visiting we found both Dave and Carl to be lovely gentlemen , extremely knowledgable , professional and efficient , they sourced the problems quickly and repaired . on completion of the job the under floor heating was back to full working order. extremely happy customers . thank you . we will certainly be retaining your details for any future electrical works and would not hesitate to recommend

From the first contact you know you are dealing with a professional, booked the date, explained exactly the process to find the fault and gave the scheduled time for the visit. All done as stated, fixed the heated floor and explained the issue and why then fixed, cannot recommend this team enough, good to know there is still quality out there, very happy. Thanks Carl, warm toes again for winter !

Professional service from A to Z. Arrived in time, checked everything and gave me advice, fixed the issue in under 2h. Amazing! Highly recommended 5*****

The work was carried out carefully and professionally with feedback at all times. The site was left clean and tidy.

DC Technical Services came out to fix my underfloor heating fault. Within five minutes they had found the fault using test equipment and a thermal imaging camera. Then they took up one tile and fixed the heating element. They cleaned up after themselves and tested the circuit for me. Everything now works fine and they have really impressed me. I'd definitely use them again.

Carl came over to the house after a third-party contractor accidentally cut through the heating element cable for our underfloor heating. I was initially worried that it was that badly damaged that the whole system would be out of commission considering it was screeded over with flooring on top however it was soon apparent that Carl is extremely specialised in what he does. Not only was he able to repair the underfloor heating quickly and efficiently, he also had specialist equipment including Thermal imaging which allowed him to test to see if there were any other issues with the system. Thank you so much for your help Carl. I am going to keep your details and if I am ever in the need for such a service again I will be on the phone to you. Would be happy to recommend your services to friends and family

Dealing with this company has been a delight. David was most helpful from first contact. The work was carried out exactly as it was carefully explained to me verbally and in writing, in advance. David and Carl took great care in the repairing of my broken bathroom underfloor heating. Their approach is kind, friendly and professional. It was a pleasure to watch their working collaboration. Using a thermal imaging camera. they traced the cause of the fault, which was located along the heating cable length where evidence of damage was seen, under the tiled flooring, along the grout line at two points. Carl took great care in removing the tiles to reach the damaged cable. A single repair joint was made off to eliminate both points of damage near a loop. They decided this was the best choice bearing in mind the foot fall on the bathroom floor. They left me with both verbal and written instructions as to when the heating can be turned on again. David gave me a lesson in how to programme the controls. He demonstrated this, and then he got me to do it for myself, with his help. I am most impressed with them and pleased to have my bathroom underfloor heating working for the first time.

Dave was excellent from the first reply to my query, to asking questions, photos etc.. and then providing a quote. He also gave a date and time to get the work done to meet our urgency, and was very efficient and effective with his colleague on diagnosis, resolving and repairing our issue with our UFH wires being accidentally cut. Very professional.

On initial contact DC Technical Solutions came across as a small business that wanted to get things right. They provided a finished price and honoured it. Dave and Carl came on the agreed date, at the agreed time, quickly located the fault and repaired it. They left the room clean and tidy and gave good advice, information and a 5 year warranty. I would definitely go back to them if ever I needed help in the future.

Absolute breath of fresh air to have had the guys in to repair my broken underfloor heating, service like this is a rarity these days. Courteous, clean, tidy, efficient, couldn't have asked for more. Thank you gentlemen. HIGHLY RECOMMENDED!

These guys really know their stuff! Arrived on time and very quickly traced the fault. Took up the screed and repaired the cable. This was in an awkward area in a gym. They moved everything and put it back without any sort of quibble. Reconnected the thermostat which I had taken apart to try to find the fault as they wanted to make sure it was one hundred percent before they left. All working and with the repairs guaranteed. Excellent service and highly recommend them.

Just had Dave come and mend our underfloor heating. We are left very happy after having it out of action for about 18 months. This being that we didn’t know this firm existed, then when we found some one who could mend it it was getting the flooring guys availability to tie in with Dave. Fantastic to have it back working. Dave explained every step of the way and did that little extra that he didn’t have to and many wouldn’t have, to leave the customer happy! Great work thank you

We had a fault in our underfloor heating which the engineer came to fix. He was great communicating the times for the visit and turned up as organised. He explained the issue with the heating and how he was going to fix it, so I had a full understanding about the repair. Great service, quick job and left the room very tidy. We would definitely use DC technical solutions again.

Very pleased with Dave and Carl, they worked efficiently and ensured that all work was explained without technical jargon and left the job very clean... Would certainly recommend them

From first contact with DC Technical Solutions to communicating about the work needed and Carl's action on the day all I can say is he has renewed my faith in tradesmen. Carl kept open Communication in ensuring timings for the repair to my underfloor heating was arranged with updates where needed. On the day scheduled the guys arrived as promised which allowed me to get on with my plan for the day. Very professional throughout the assessment of the floor and explained everything to me in detail. Amazing workmanship and his professionalism and experience really put my mind to rest as he did exactly what was require and my underfloor heating now works. The guys even took the time to explain the settings to ensure I would be able to get the best out of the installation and I am so grateful for their time and hopefully can begin using the floor as soon as the tile is refitted as advised. I will definitely be telling everyone I know about DC Technical Solutions. Standout service, professionalism and everything was completed as explained and promised. The price charged to rectify the fault was also very reasonable given the possible cost I may have incurred without Carl's help. Thank you.

DC Technical Solutions were extremely efficient in fixing an issue with our under floor heating. The repair itself was sorted within approx 1 hour, they talked me through how the issue was caused & how to ensure it doesn't happen again, aswell as making sure I was happy that all was in working order before they left the house. There was minimal damage caused to our flooring, & the area was left extremely clean & tidy ready for the floor repair. The visit was also followed up with a very informative email as to what the issue was & what needs to be done before the heating system can be switched back on, including pictures of the full process. We would definitely use them again if we experience any further issues, & will recommend to family & friends!

DC Technical Solutions are highly professional and technically excellent. They resolved our underfloor heating problem efficiently and came up with sensible solutions. They are a pleasure to work work and I highly recommend them.

Had an old electric underfloor heating system upgraded. Whole experience could not have been better. All options explained and discussed prior. Work completed efficiently and a couple of unexpected problems (with my internet) overcome. Price was very reasonable indeed. Very highly recommended in every respect.

I requested a visit for a faulty underfloor heating system. This was arranged efficiently and with good communication right up to arrival. You could not wish for more polite and friendly tradesmen who started work immediately. They quickly diagnosed the fault which involved a replacement thermostat which they could do on the spot. They were clean and efficient and explained everything as they proceeded. The cost was less than I expected and in my opinion very reasonable. I was very impressed with my experience of DC Technical Solutions and cannot recommend them more highly.

DC Technical Solutions are the most helpful and efficient company I have dealt with, from the initial contact to completion of the repair. Dave explained everything in great detail on the phone and answered all my questions. Dave and his colleague arrived promptly and took the time to explain and show every aspect of the repair as well as taking photos throughout. They showed me images on completion to ensure I was happy and confident with the repair. They were passionate about causing the minimum damage and disruption to my tiles, resulting in just half a tile needing to be replaced. They left my bathroom absolutely spotless and ready for the half tile to be replaced. I highly recommend this reliable, efficient and trustworthy company.

Dave and Carl are very technically able and also provide excellent customer service. They quickly identified the fault in my heating mat, and rectified the problem. At all stages in the process they kept me informed as to what the problem was and what they planned to do next. The were always polite professional, and left no mess.

Found the details of DC Technical Solutions after an internet search, spoke with Carl via email and phone calls, both he & Dave come to the property in Frodsham to deal with the problem (electric underfloor heating mats had been damaged) From the off, both of them tested the mats to find we had more issues than first thought, came up with a plan of action to deal with it, came back 2 days later and corrected the faults and made the mats good again, tested the system and completed all works in a friendly, polite, informative manner that you could tell that these guys know what they are doing. Both Carl & Dave were a pleasure to work with and the level of detail and workmanship was outstanding. Their quote was less than half what i was quoted by others as well.

Managed to damage my ufh. These guys came out prompt providing updates for arrival time. Completed the fix, showed the work done and tested. Even cleaned up and filled the hole which wasn't agreed.

Prior to booking a visit their response time to emails was super quick with a quote for the work agreed. Having booked a date for the visit and given the distance the guys arrived bang on time. Straight to work the fault was found and explained before removing any tiles. The fault was fully repaired and tested whilst fully explaining my next steps. The workmanship was first class, clean, tidy and did not leave until I was 100% happy. Fully recommend this company, can not thank them enough.

Carl kept me up to date about arrival times and explained the procedure very clearly. Luckily the fault was quickly identified and mended. I am thoroughly delighted with the service.

We had an issue with our underfloor heating which we thought was terminal. We were recommended to try DC Technical by a local electrician. From the first contact, Carl has been very helpful, with good communication throughout and were able to arrange a visit quickly. The technology used to find the problem was very impressive and they then removed the tile and fixed the problem. I would highly recommend this company. Thank you.

Prompt service, guys arrived when they said they would, explained the process and carried out works efficiently and left site tidy. Highly recommend.

My basic problem was damaged underfloor heating due to building work at my home and finding a specialist underfloor heating specialist proved tricky. Electricians wouldn't touch it...nor plumbers. Massive relief to find DC TECHNICAL SOLUTIONS in Cheshire. Dave and Carl simply couldn't have been more professional and helpful. Lots of information...lots of reassurance (both telephone & in person) and quick efficient service. They came out to me in Yorkshire within a fortnight and both repaired (& laid an extra mat) within an hour. They certainly come highly recommended.

Dave and Carl of DC Technical Solutions Uk Ltd came to identify why part of our underfloor heating wasn’t working (via Warm Up). We have been putting off getting an engineer out for 10 years because of concerns of damage to many tiles and maybe not being able to find the error (and therefore not getting it repaired). We needn’t have worried! Dave rang me 4 days ago to schedule the appointment as he was going to be in my area. He explained what was going to happen and answered my questions and concerns in advance of the visit. He gave me a short time window of when he hoped to be with me and on the day (today) called ahead to give me an even more accurate time and to say he was en route. Both Dave and his colleague Carl were extremely positive in their attitude, personable and very professional and kept us informed throughout the whole process. They explained what they were going to do, asked approval to lift a single tile, showed us the fault, repaired it, cleaned up any minimal mess and showed us that the whole of the floor was now working perfectly. They also emailed me photographs they had taken to show the error and repair. They just got on with the job in hand and very soon they were on their way. We wish we’d had it repaired 10 years ago, but then we might not have had such a positive outcome if it had not been the same engineers. I would highly recommend DC Technical Solutions UK Ltd. Thank you.

My under floor heating has not been working for some time, but we have had two company’s look at it ( but did not seem to know what to do). However, today two guys arrived from DC technical solutions Ltd at the arranged time and within the first few minutes we felt in safe hands. Both were extremely professional both in attitude and to the job. They communicated to us through the whole job and were professional, skillful and competent throughout. They found the fault, removed tiles, fixed the fault, refitted tiles and tested floor. They cleaned up after finishing . I am sixty eight and it has been a long time since we had such a professional job done by pleasant staff. We both would recommend this company to any one. If you need a good job by lovely guys try them I am sure you won’t be disappointed.

Carl & Dave arrived on time, explained what they would be doing, were happy to show me the heating element using their thermal imaging camera and then tested the system. They were polite, efficient and professional throughout and tidied up before leaving. Instilled confidence throughout--thank you

Very efficient service from first contact to completion of job very professional. Underfloor heating element break, identified accessed with minimum mess or disruption, repair completed within minutes. System tested and proved, no need to lift the whole floor to make repair. Five year guarantee also gives peace of mind, I would thoroughly recommend this service, excellent experience.

We have now had DC Technical Solutions repair 2 separate faults in our bathroom floor (due to a poor installation job by the builders 5 years ago) and on both occasions, they have expertly located the fault and, very fortunately for us, been able to repair the connection without destroying any of the tiles. They are efficient, responsive, utterly reliable and very skilled and, as far as I am aware, the only company able to undertake this work in Edinburgh. I cannot recommend them too highly

Did not know underfloor heat mats could be repaired, especially with a tiled floor. However online searches showed that it was not only possible to locate a fault, but also repair with a ‘repair section’ with a minimum of disruption. Further online searches put me in touch with Carl of DC Technical Solutions (UK) Ltd, who provided a fixed price for the repair, which included: Locate fault(s) Lift tile(s) to expose fault Make repair Test repair Reinstatement of tiling is down to householder, but I think that is pretty obvious. I was happy to go ahead with the repair and a date arranged. Just to be clear, DC Technical Solutions cover the U.K, so so you cannot expect them to turn up just like that, so a wait of a few weeks maybe required, to allow them to book several jobs in the same area to make it cost effective, which I believe is very reasonable. Carl turned up with his partner Dave, who, despite just having a long journey after an early start, were keen to get on with the job. I admit to being sceptical about fault location under a tiled flooring, but Carl, using specialised equipment was able to quickly pinpoint fault. Tile was lifted and repair conducted. I was kept fully advised of what was going on and how the job would proceed. After the repair I was shown cause of fault and shown post repair tests and functionality. I have to remark on how clean Carl and Dave worked and left the site. Very pleased with their work and happy with cost.

DC Technical Solutions were referred to me by a close friend who knew we had been having major issues with our electric underfloor heating in our kitchen diner. Other specialist companies had previously inspected it and said that it was “beyond economical repair” so we were faced with deciding whether to rip up our Amtico floor and the heating system and start again or install radiators. Carl from DC Technical Solutions responded to my call straight away and could not have been more helpful or reassuring stating that it’s very rare they can’t find a solution. Within less than one hour of arriving on site they had identified the problem areas which were largely due to the wire connections under the floor being damaged in 3 out of the 6 zones. Amtico flooring was removed as carefully as possible but was always going to need replacement. The affected areas were neatly exposed and the joints repaired very professionally. Carl and Dave were the consummate professionals throughout, with regular communication to me at every stage to explain what they had found and how they proposed to repair it. Within 4 hours we had a system working to 100% capacity in all 6 zones. Carl and Dave tidied up after themselves at every stage and left the kitchen immaculate. I cannot recommend DC Technical Solutions highly enough. This is a specialist discipline and it is very hard to find experts like this who were considerate and friendly throughout.

I had a problem with the underfloor heating in my new flat. I couldn't find anyone in Bristol to look at it and so got in touch with DC Technical Solutions, after a recommendation from another tenant. Although there was a long wait for them to come, they kept in touch and turned up on time. They were thorough, knowledgeable and efficient. They explained the system to me clearly and went through every room with me, checking each sensor etc was working. Although the bill was considerable, I knew what to expect as they had let me know in advance. They had to travel a considerable distance and stay overnight. They checked everything and fixed the initial problem, as well as fixing a thermostat which would have failed in the near future. I now know much more about the system and it is working perfectly.

From initial contact to the engineer visit DC Technical Solns got the balance exactly right. Swift response to my original requests and desire to see if my they could repair my underfloor heating - and essential element to heating our bathroom. They were clear on their technical approach and costs - transparent, helpful and responsive. They coordinated with me to find the right date and time and kept me up to date with their expected arrival time (to match my own availability) including contacting me ahead of arrival to check. The engineer found the fault quickly and efficiently - looking to minimise any disruption and damage to existing installations - explaining everything along the way and even talking me through some of the technical aspects (I like that sort of thing). The fault was repaired - and then the engineer went above and beyond, covering with tile adhesive to add protection (this is not part of the agreed work) including where the original installers had cut corners and left element exposed. I was shown the working floor visually on the FLIR (heat scanner) and all the electrics were checked even back to the RCD on the consumer unit (again above and beyond expectations) Friendly, helpful, responsive and most of all - highly effective and value for money. I could not recommend more highly. Fantastic service, thank you.

I found DC Tech Solutions to be very professional while explaining about the work they carried out in laymans terms. They arrived promptly and were friendly and polite. The concerns that I had about my underfloor heating were resolved quickly and efficiently. I would have no hesitation in recommending them.

Dealing with Dave was a pleasure from start to finish. Very professional. If only all tradesmen were like this! Dave explained the process and fees clearly when I made an enquiry. I booked him, he turned up when he said he would, did the job with the least amount of mess possible and left me with a working heated floor. I usually don't have time to write reviews but they deserve 5 stars. Thank you!

My underfloor heating failed and I thought I might have to excavate the floor and re-do the whole thing. Dave and his colleague found the fault straight away, removed the tile and repaired it. They tested the heating and let me see the coils heating up - all back to normal. A very efficient, fuss free and professional service. They really know their stuff and I would definitely recommend them.

I rang Karl for experienced and independent advice re-installation of electric underfloor heating. He spent time to carefully answering all questions regarding the wattage per square meter and what sort of thermostat - having also taken time to ask about room size, age of property and insulation, and was very thorough and knowledgeable. Thank you Karl!

Two excellent guys, arrived on time traced the fault and carried out the repair. They explained everything they were doing and how their equipment worked and took pictures of the damage and repairs forwarding the photos to me. I would definitely recommend them. It was a fixed price so I knew the cost prior to the job.

Very professional 2 faults located under the tiles within 5 mins. They removed the tiles repaired the heating wires, tested, the whole process took about 1 hour I had the spare tiles to replace them and the price was nearly half of other quotes I had. Very happy with the job.

Dave and Carl Great communication, returning my call and arranging a mutually convenient time to do the repair. We received a phone call in the morning to give an estimated time of arrival They completed the job and cleaned the area of work Very professional and polite

Originally had an arranged date of 26/11/21 to look at our underfloor heating issue. Was very surprised when Dave called to say they could come earlier if convenient and a new date of 08/11 was arranged. I was contacted by Dave in the morning to confirm we were still okay for him to call and he gave an ETA which was really good. Dave was very polite and explained everything he would be doing to find the fault and repair. The overall cost is a bit expensive but this is a specialised market with not much competition. If only they could replace the tile they had to remove it would have saved me 3 weeks of trying to find a tiller. Ended up replacing it myself. Overall service was excellent and I can highly recommend them.

Excellent service from DC Technical Solutions repairing my kitchen UFH. Good communication, prompt response to queries, arrived on time, got the job done in a professional pleasant manner. Provided photos and a report straightaway. Would recommend.

We had a bathroom underfloor heating failure. I had no expectations that it was fixable! This excellent duo set up their diagnostic equipment, rather like a physics lab! The fault was located with precision and was expertly fixed without any residual mess at a later appointment. It is no surprise that they are in demand for this niche work. Not only are they competent and very pleasant but they are also able to explain the technicalities clearly.

Extremely pleased by the work that was to our entire satisfaction and could only have been carried out by using the sophisticated equipment the team used. Pinpoint accuracy that minimised rectification work after the repair.

This floor was installed a year ago, and even after calling in a 2nd fitter, I had not been able to operate it. Desperate now with a second winter starting, I called ProDigital the floor supplier, who recommended DC Technical. They were not local, but I had to take a chance, and did I get it right! They arrived as promised, to the minute, tested the installation, and there were no problems with the installation. But they did find a wiring issue with the control panel, soon rectified, then set about programming it to my requirements. They then demonstrated to me the numerous options available, with a final few words, "Just call us if you have any problems!" Just what I wanted to hear, as it might not be until Spring that I have to make changes, when I would have to rely on memory. UNBEATABLE SERVICE

The service provided by Carl at DC Technical Solutions was fantastic from start to finish. He replied to my initial enquiry the same day and he came to our home on time as arranged. Communication was excellent throughout. They were able to ascertain the cause for the fault and rectify the problem very quickly. The service they provided was fantastic and I would have no hesitation in recommending.

Great communication easy to deal with from the start, arrived at due time and date as agreed. Undertook detailed inspection of existing system, found problem and resolved. Quality of work was excellent also cost of repair and call out very reasonable. Have been trying for many months to find someone who undertakes this type of work and it’s great to find someone who I would use again and recommend highly

DC Technical Solutions came to repair the electric underfloor heating in my bathroom. I had tried two previous firms who promised me they could fix it but failed, charging me a lot of money in the process. As soon as Dave and Carl started work it was very obvious that they knew exactly what they were doing and it was not long before they had found the fault. Dave was able to explain to me exactly what the fault was and why it had occurred (poor installation work by the person who had previously done my bathroom). This gave me a lot of confidence in their abilities. It wasn't long before they had repaired it. They very deftly removed one of the floor tiles and made the very minimum of mess. Once repaired I was able to see an infrared image of the underfloor heating working properly. As you can gather, Dave has some very sophisticated equipment. When Dave told me how much the work would cost I initially thought that it seemed rather expensive, but having seen just how professional the firm is I have no doubt in saying that it was worth every penny. Added to this Dave and Carl are both very nice people. Living in London it is very difficult to find reliable firms such as this one and my experience with DC Technical Solutions left me in a good mood for the rest of the day.

Dave and Carl came to repair a damaged electric underfloor heating system. They arrived exactly on time, were friendly, courteous and professional. They explained exactly how the repair would be carried out and answered all of my questions and concerns. The level of care and attention to detail was clear as they carried out the repair and verified the system afterwards. I am confident that the workmanship is of a high standard. They also went the 'extra mile' by locating and then drawing the positions of the sections of the heating element that could not be seen onto the concrete base so that the tiler would be able to avoid damaging them again when the old tile adhesive was removed. I will be choosing Dave and Carl again should the need arise.

After struggling to get any local electrician to find the fault in our UFH I contacted DC Technical Solutions. They were efficient ,clear and prompt in the email communication ,set an appointment in 2 weeks and travelled 280 miles to sort out the problem. Dave and Carl were knowledgeable professionals, located the fault, removed one tile, demonstrated the fault, fixed it and showed that the heating system was fully functioning again, advised us on fixing the tile back on prior normal use. It was all very straightforward! Great service!

Excellent service. Pin pointed one fault (eventually also found a second). One wooden floor board up and back down. Minimal disruption and now functional heating! Thank you so much.

A thoroughly professional experience from first phone call to completing the job. Time & price was agreed over the phone. Underfloor heating had packed up. Carl completed the work in a very professional manner. Arrived on time, kept me informed as he was going along as to the nature of the problem. Work was completed in just over an hour, & no mess was left, apart from a small amount of dust due to to having to destructively remove a single floor tile. Can thoroughly recommend this firm for underfloor heating repair.

Carl and David are extremely professional and skilled. They arrived on time and completed the repair to my electric underfloor heating, quickly, with the least amount of disruption to the tiled floor and then took time to explain what the fault was, how they had fixed it and shared advice on how to reinstate the tile that was removed. They have all the right tools to diagnose the fault and verify that the repair has worked. I have no hesitation in recommending DC Technical Solutions Ltd for repairs to electric underfloor heating and they will always be my repairer of choice.

I contacted DC Technical Solutions regarding a problem with the underfloor heating in our conservatory and had a prompt reply. The message explained the diagnostic procedure and the costs. We exchanged a few messages during which several of my questions and concerns were reassuringly addressed. The team came as arranged and carried out the diagnostics and repairs necessary. They kept us informed throughout their work. They were extremely thorough, clean and tidy. They were a pleasure to deal with; professional, skilled and knowledgeable. The repair was done with minimal disruption. Very pleased and impressed.

Excellent service. Very prompt and professional. Nice guys!! Repaired mat and connection with minimal tile damage. Very pleased. Would definitely recommend this company.

My local builder had recommended DC Technical Solutions after my underfloor heating was damaged whilst replacing tiles. Dave & Carl arrived 8am on the dot as promised, and repaired 4 damaged heating wires in under an hour. As per the previous review, they detailed the fault and the process to fix. A professional, prompt job. Couldn't fault a thing. Very impressed, highly recommended. *****

Dave and Carl were excellent in repairing a number of points of damage with our electrical underfloor heating. Very good at explaining the issues and how they would approach the job. Punctual, courteous, professional, tidy. Really impressed overall and would highly recommend it.

Both of our underfloor heating mats needed attention. The first impressions were very good. A wealth of experience, clear and regular, communications and they arrived bang on time. The first problem turned out to be a simple wall thermostat replacement but the bathroom was indeed a faulty mat. Using thermal imaging the fault was quickly identified. I was given a couple of options on how they could undertake the fix and then the work was carried out very professionally and quickly. I would recommend DC Technical Solutions to anyone with an underfloor heating problem as these gents know what they are doing and will soon have you operational again with very little disruption.

From first making contact to completion of work, Dave and his colleague were the epitome of professionalism. Arriving as scheduled and asking if I'd like them to remove their shoes as they entered the property (a respectful request not often encountered with many trades people), they diagnosed the problem with our underfloor heating in minutes, explaining each step of the process clearly along the way. The issue could have meant the replacing of the entire system, but, thinking creatively, Dave suggested a sensible solution to the problem that avoided significant cost and disruption. Our property was left as tidy as when they arrived and I received a full report hours later that day. Would thoroughly recommend.

Engineer was very good, great customer service. He took the time to explain in great details the problem. Overall a very professional company, and would highly recommend.

Throughout my communications with Carl he has been an exceptional tradesman. He came on time, fixed my broken underfloor heating to a very high standard beyond my expectations. I cannot rate his workmanship highly enough. His quotation was very reasonable and would not hesitate to use his company again.

I can’t speak too highly of Carl and Dave at DC Technical Solutions. From my first enquiry all emails answered promptly and clearly. They arrived on time and just got on with the job - identified the problems with my underfloor heating installation and explained what was required without any jargon or hard sell. Left everything clean and tidy, and we now have a heating system in our kitchen that actually works properly - thanks very much Carl and Dave for a great job !!

My underfloor heating was broken. I had a few discussions with Dave and he fully explained the process and procedure. The lead in time for visit was very short (about a month) given they were coming from Manchester and needed other jobs scheduled in in the south west area. They were polite, prompt and efficient. Good communication in the lead up to the appointment and the problem resolved. I thought I would never have the system working, so I’m a very happy customer!!

Dave & Carl came to investigate why our electric underfloor heating wasn't working. We'd recently moved into a new house and the instructions left by the previous owners were cryptic at best. They quickly solved the problem, got the heating working and replaced necessary parts. Couldn't recommend more highly.

Very good communication pre-visit. Attended promptly as scheduled. Highly specialised detection and repair of the single, fortunately peripheral fault close to the wall, with virtually no disruption of the existing tiles and an expert repair job which is invisible on a casual glance. Given the bespoke, first-class service provided, the time and care taken, and the distance the company had to travel, the cost was more than worth it. Highly recommended

My electric underfloor heating broke and I did think that was the end of it. A friend then recommended D.C. solutions and within 5 days they were here and, quite literally, worked their magic. They have some very impressive kit and within minutes they had identified the fault and set about fixing it. Within an hour they had finished, cleaned up and left everything working. If only all tradesmen were this efficient. I could not recommend them more highly. Thank you guys.

Had my underfloor heating repaired and they were great, They tested the system and found a fault with the thermostat which they replaced. They repaired the job quickly and efficiently. They were also cheaper than other competitors quotes. Friendly and knowledgeable service.

Highly recommended. Came to diagnose and fix a problem with our electric underfloor heating. Quickly diagnosed a problem with the thermostat and had a replacement with them on the van which they fitted and tested. Really professional, expert service from start to finish.

Part of my underfloor heating stopped working. I was recommended DC Technical Solutions by the manufacturer. From the initial phone call Dave was professional and communicated well how and when they would be able to address the problem. He explained up front the cost and kept me informed of when he would be able to come and repair the floor. He arrived on time, and thoroughly explained what they we’re doing at each stage. They found the problem despite it not being straightforward with little mess and disruption. Explained everything clearly, sent pictures and tidied up. Overall very pleased with the service provided.

A first class outfit. From my first point of contact with DC Technical Solutions they demonstrated superb customer service. Prompt communication, clarity of costs and procedure backed up with a very professional repair to my UFH. Covid aware and compliant, I feel both Carl and David are at the top of their profession with a wealth of experience. If you need an underfloor heating service, look no further. DC Technical Solutions is the answer. Thanks again Dave and Carl for a much appreciated first class service. Cheers John

Very prompt reply with all quotation details needed . Date agreed for work to be done , additional questions answered fully . Confirmed date beforehand & arrived on time , surveyed issue & resolved with great efficiency & with excellent explanations. Both Carl & Dave were friendly & efficient, all work carried out as per quotation, problem resolved , good teach in on new thermostat and site left as they found it . Would recommend & definitely use again. Nice to have, helpful, friendly & extremely efficient service like this.

Carl and Dave turned up promptly at 8am as agreed to carry out the repair to my UFH system. They swiftly found the fault and advised on the best course of action to repair. The work was carried out with minimal damage to my tiles and everything was left clean and tidy following the work. Overall, I cannot recommend Dave and Carl enough, thanks again!

Can't say how pleased we are that the problem with our electric underfloor heating was pinpointed and repaired with minimal disruption. We were so impressed with DC Technical Solutions Ltd's efficiency and care taken with our property. They took the trouble to explain how and why the fault occurred and talked us through everything they were doing to rectify it. Very pleasant and polite guys. Thank you.

Our new underfloor heating was damaged by a builder. I contacted DC Solutions and we had a very helpful discussion of the nature of the damage and how they would fix it. A visit was arranged promptly. Two technicians arrived as arranged, fully equipped and masked. They repaired 5 severed cables quickly, neatly and with minimal mess. They tested the system and demonstrated the successful repair by means of their infra-red camera. I was very impressed by their efficiency, visibly high-quality workmanship and willingness to explain what they were doing. I consider the charge for the work very reasonable, particularly relative to the potential cost of replacing the system. Altogether an extremely good service.

We had had an ensuite fitted with an electric underfloor heating mat and then tiled. As it turned out the tiler had somehow manage to cut through 5 of the heating mat elements and so we were left with a beautiful ensuite but no heated floor. Carl came with some very clever equipment, found all the faults, broke out the tiles without further damaging the matting. He then fixed the mat, proved that it worked. He worked very cleanly (considering he was breaking out tiles) as he used a vacuum cleaner to capture the dust. Can definitely recommend if you have a heated floor that isn't working.

Very pleased with the service provided. Extremely helpful & knowledgeable from beginning to end. Great communication at all times & went out of their way to fit me in. Found the problem very efficiently, repaired it & cleaned up. Also offered advice as to tile replacement. Would highly recommend.

When I first contacted Dave about a fault to my underfloor heating he explained exactly what the work carried out will entail and cost. When Dave and his partner came to do the work they were very polite, kind and friendly. They explained in detail every step of work that they carried out. They did their work with the upmost professionalism. Work was done with speed and to the agreed budget.

Couldn't recommend Carl and Dave enough - turned up on time, had the right tools, very efficient, transparent and fair pricing. Highly recommend.

Friendly, efficient and cost effective service. Our electric underfloor heating had stopped working after nearly 10 years of faithful service. It was underneath a tiled floor, so we were fearing the worst - that the whole floor would have to taken up, the heat mat replaced and new tiling throughout. Dave and Carl arrived and although they were unable to use the thermal camera to locate the fault due to the nature of the malfunction, their expertise enabled them to still identify the cause. A full and complete repair then undertaken with just a single tile needing to be replaced. Fantastic service that I wouldn't hesitate to use again should the need ever arise. Highly recommended.

Lovely guys who were friendly and informative. Always clear answers and genuinely cared about what they do. Sorted it all in one afternoon. Wish all tradesmen were like this!

Brilliant service,on time,great communication and a quality repair completed today for a fair price. Compare removing one tile in our new floor in order to find the issue to pulling up 25m2 and all the expense and inconvenience?? Use them for your underfloor heating repair and you will not regret it. Thanks all.

DC Technical communicated well and promptly to set up the appointment. They kept me fully informed from start to finish and answered any questions clearly. They arrived within the timeframe having traveled a good distance. They protected themselves and us the client as required under current conditions. They quickly sourced the fault and fixed it and happily showed me how they did that explained throughout. A very interesting process! They cleaned up and left within an hour. Hugely impressed and grateful, especially now it's winter!

Electric underfloor heating stopped working 13 years after installation. My original builder recommended DC Technical Solutions. Because they offer a national service they group jobs together by geographical area so had to wait a few weeks between booking the job and arrival - this wasn't a problem for me. Arrived on agreed date. Identified fault and fixed. They left the area clean and tidy and advised how the tile repair should be done (they don't do this for you but it clearly states that on their website). Dave and Carl both very polite and considerate tradesmen. Would highly recommend this service and worth the £360.

My husband and I have had 6 months without our underfloor heating, bringing in various local contractors to have a look to see if they could fix it, given it was only installed three years earlier. In fact, we wasted hundreds of pounds trying to find someone to get to the bottom of the fault. We contacted Prowarm to seek their advice and they swiftly sent me their recommendations. We rang DC Technical Solutions (UK) Ltd. I spoke to David and he was very helpful, explaining how they work and also the costs involved. A date was arranged as well as a price agreed upon for the repair. After only a few minutes they had identified the fault, informed me what needed to be done. Half a tile had to be removed (not the whole floor as suggested by another company) and an explanation as to why the problem had occurred given (Manufacturer’s cold lead (start) joint failed due to incorrect installation). They truly went the extra mile ensuring the bathroom was left clean and that a final check of the underfloor heating was carried out, so we could see how the heat moved under the tiles. We checked how much was owed and was delighted to find, it was the figure quoted. We thanked David and Carl for a job well done. Should anyone be anxious about what was once thought to be an impossible repair, with the whole flooring and tiles requiring replacement, do not worry because these two men are totally trustworthy, competent, and confident individuals who exceeded our expectations.

Dave and his colleague arrived on time and did the repair exactly as I was told he would. Excellent explanation and successful result. Very tidy and left the room completely clean and tidy. I have every confidence the repair will last and hey I have a heated floor again. Well done!! I’ve already recommended him to my daughter. Les Bailey

Carl and Dave came to repair our underfloor heating. Communication was excellent throughout - very responsive and clear. The guys turned up exactly when they said they would, without us having to wait too long before the initial contact. They were efficient and friendly and located the issue very quickly. A floor tile was sacrificed in the repair process, but they had warned us that this would be the case right from the beginning. The fault was duly diagnosed and fixed, and they left everything perfectly clean and tidy. These guys know what they are doing, and they do an excellent job. I would definitely recommend them.

Cannot thank Dave and Carl enough for fixing our underfloor system. The fault was quickly identified and repaired with absolutely minimum disruption to us. Thankfully the fault was identified behind a skirting board so no tiles to replace. Explained everything as they progressed and took photos as reference and to show us the damage. Left everywhere clean and tidy. Totally Covid aware which was great. Dave and Carl are honest, hardworking and totally professional definitely value for money and would not hesitate to use them again.

I contacted DC technical solutions for the repair of an electric underfloor heating system which had become faulty. Right from the initial enquiry, Dave and Carl were excellent. Very clear comms about what the job would entail and how much it would cost. Once onsite, they got to work with the minimum of fuss and went about their work, explaining anything I needed to know and telling me more about the process they were going through. Once the job was done, they left the site clean and tidy and continued to communicate around the follow up. All in all I would highly recommend them.

Thanks Dave & Carl for such brilliant, professional service. Kitchen underfloor heating had been in place for over 10 years and suddenly stopped working. The fault was quickly identified & rectified (fault was due to incorrect siting of junction wiring). I was provided with photo evidence of the faulty installation & the subsequent re-siting & repair by DC. The job was left neat, clean and tidy, ready for the tiler to replace (just 1) tile. The underfloor heating is now in full working order. Professional service, COVID-19 aware, social distancing & precautions taken at all times. Thanks Dave & Carl for a such a brilliant, professional job. .

I have used this company on a number of occasions including the installation of a new underfloor heating system and the repair of a very old system. Dave and Carl are very reliable both with the advice they provide and the efficiency with which the work is carried out. They carry out the work with the minimum impact on the home in which they are working, always leaving the premises in a clean condition. They have identified the point of failure on a very old system and carried out the repair quickly and efficiently. With this company you get a friendly and efficient service.

Excellent, friendly, knowledgeable, helpful I’m still smiling after watching the work Really pleased with the result

This company solved the problem with our underfloor heating swiftly and efficiently. They were sympathetic to our need to self isolate and took every precaution to be Covid safe. I would recommend them unreservedly.

Excellent service from a very professional couple Carl and Dave. Used very high tech equipment to identify the first fault, remove the tile and thereafter identify and repair another 2 faults, replace the sensor and install new wifi programmer, thereafter clearing up all the mess of broken bits of tile. Were in the house a total of 4 hours and continued working until 21.45 hrs when work was completed to a very high standard, would not hesitate to recommend. Thank you

I'm not sure how to describe the feeling of relief to have our kitchen floor working again... I was terrified that we would have to dig big holes in the floor or take the whole lot up to fix the electric underfloor heating but Dave and Carl came to the rescue. They were professional, explained every step they were taking to identify the fault, what they thought was the best course of action to remedy the problem and then delicately but efficiently removed a small section of tile, repaired the fault and left our kitchen cleaner than they found it! That was yesterday at 3.30pm and they were done by 5pm... A tiler will be back today to make good the very small hole created. In terms of value, a few hundred pounds to fix a problem like that, it is the best money I have ever spent. I thought it was too good to be true but these guys are honest and hard working and I cannot thank them enough. Highly recommended.

How terrific to have professionals who are reliable, courteous and polite, as well as arrived on time and who knew their job completely. The problem was far more complicated than the average repair underfloor, but was dealt with thoroughly and rapidly. Minimal damage was caused and the job left spotlessly clean. I recommend wholeheartedly.

I can't speak highly enough about Dave and Carl from DC Technical Solutions. Our UF heating had failed whilst we were on holiday and our kitchen was freezing. After calling an electrician to change the thermostat which didn't solve the problem we had visions of having to dig up the tiled floor to replace the whole system, nightmare! Then I found DC Technical Solution online and was reassured by my initial phone call that they could pinpoint the exact problem and repair it. They managed to fit us into their busy schedule and arrived yesterday to assess the problem. Turns out it was the thermostat after all, the new one that had been fitted was incompatible with our system! The result is a very warm cosy kitchen and very happy customers. Dave and Carl are extremely professional and experts in their craft. In a climate where it can be hard to find trustworthy tradesmen, it's refreshing to find a company who are honest and reliable. Thank you both for sorting out our kitchen heating. We will definitely be recommending your excellent service to others.

I cannot recommend these guys highly enough. Excellent service, our faulty heating cable was found and repaired within a week of first contacting Dave. Very friendly professional service, and we knew the cost before they arrived so no hidden surprises. 5 out of 5

Carl arrived on time having confirmed an hour before. Located the problem quickly removed floor tile and insulation straight into a waste bad. Component fixed and all left ready for tile replacement in better order than the original fitter. All done and dusted with 1 hour 15 mins. Recommended!

Had work undertaken by DC Technical solutions today, excellent service, reliable, very clean and more importantly identified and fixed the problem with my underfloor heating with no drama. Highly recommend their services.

Very professional and helpful guys. Found and repaired the fault in our heated floor. Explained everything as they progressed through the work.

What a breath of fresh air. Reliable, trustworthy, honest. Carl was incredibly helpful in advising us on a replacement thermostat.