Endorsed by Which?

Decorative Glass And Glazing Co Ltd

4.9

88 Reviews

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About

Double glazing repairs based in Cardiff

Free Quotes and advice from a friendly, reliable company

Broken/misted glass replacement
Faulty/broken hinges
patio door problems
Draughty/leaking windows, doors and conservatories
Cat flaps, letterboxes and door panels
Stained glass. Repairs/ replacements
Glass/mirror cut to size
UPVC/ Aluminium doors and windows installed
Upgrades on locks and handles
General home improvements
Conservatory roof panels

What we do

  • Glaziers

    • Double glazing repair
    • Replacement window services and repairs
    • Glass boarding up and replacement
    • Stained glass
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory maintenance
    • Conservatory repairs

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
88 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great job! I definitely recommend!
Customer Service
Quality
Value
Everything from start to finish has been superb. A very professional and efficient team. Stuart visited us to provide a quote, Cheryl booked us in at a time that was convenient to us and today Stuart and Nigel fitted our new double-glazed unit and replaced the drive mechanism at a very reasonable cost. I would not hesitate to recommend them and would definitely contact them again should I need another window repaired. Brilliant, thank you all!
Customer in Cardiff Posted on 12/11/2024 , work completed 12/11/2024
Replacement of cracked double glazed unit in bedroom unit.
Customer Service
Quality
Value
Visit to quote and measure took place on the agreed time/date. Date for completed was arranged within two days. Quote was much more reasonable than other potential suppliers. Work undertaken today as agreed. Very professional, prompt and efficient service. Small company, excellent service. Very satisfied and thoroughly recommend this company.
Customer in Caerdydd Posted on 09/10/2024 , work completed 09/10/2024
Repeat repeat customer
Customer Service
Quality
Value
Replaced 3 misted double glazed units .very punctual polite & helpful from Cheryl in the office and the fitter .Ditto the quote visit and the fitting visit. Great company v tidy at installation too. I would recommend them.
Customer in Cardiff Posted on 25/09/2024 , work completed 25/09/2024
Efficient high quality work
Customer Service
Quality
Value
I hail from Yorkshire where "not bad" is high praise - so please see this review in that context. In response to our phone enquiry, Stuart made an appointment to assess our job. He arived punctually, took rough measurements (in order to cost the supply of the toughened glass units), & reverted to us within two days with a quotation which we accepted. He fixed a further appointment to measure the panels precisely - and then told us the date by which the new panels would be ready & suggested a date (subject to weather) when they would carry out the work. On that date, Stuart, Keith and Nigel arrived (as arranged) at 7.45am. We had laid dustsheets and shifed furniture out of the room to give them a clear run; by 10.30 all the old panels had been removed; and by 2pm, all the new ones had been fixed securely. There was no fuss - just three men who knew exactly what they were doing and did it. By early afternoon they had cleared up and left us highly contented. We delayed filing this review because there were several downpours giving us the opportunity to test for leaks - there were none. We are delighted with their service; they were a pleassure to deal with from start to finish, and we are very grateful to them.
Customer in Cardiff Posted on 23/09/2024 , work completed 19/09/2024
Restoration of front for glass
Customer Service
Quality
Value
I would highly recommend this company! They did a superb job restoring and double glazing our old stained-glass back into our new front door. We wanted to keep the stain glass but it was not in good condition. However after decorative glass were finished with it it was perfect and re-glazed back in beautifully. They were professional and friendly throughout, and were always great at communication along the way. Highly recommend this company!
Customer in Cardiff Posted on 12/11/2021 , work completed 11/11/2021
The best? Probably!
Customer Service
Quality
Value
This company was the only company that responded to a request for a quote and after contacting them their friendly and helpful office staff (Cheryl) responded promptly to arrange a survey of the work required. This was arranged and carried out in line with Covid safety expectations and all aspects of the work were explained carefully. The office staff made contact to clarify costs etc keeping us up to date with when the work would be carried out. A complete replacement upvc (upstairs) and six double glazed windows (ground floor) was carried out at a price which was excellent value by two window fitters (Stuart and Paul) who were highly professional, efficient, considerate and friendly. The completed work was done without damage to any surrounding décor and finished neatly in only a couple of hours. My first impression of this company was proved to me by their commitment to customer satisfaction; I would use this company again if required and would certainly recommend them to anyone looking for good all round service.
Customer in Cardiff Posted on 03/06/2021 , work completed 02/06/2021
Great service, good quality, very efficient service
Customer Service
Quality
Value
After 20+ call backs from original glazing fitters and still having leaking windows decorative glass solved the problem in one visit. Also carried out additional work for us including a replacement window. Office very efficient at organising the appointment and fitters did a very professional job. We would recommend them to anybody and will definitely use them in the future!
Wendy in Bridgend County Borough Posted on 12/05/2021 , work completed 11/05/2021
Replacement double glazing
Customer Service
Quality
Value
Took a little while to get back with initial quote but after that the glass was ordered and arrived in good time. Installation was prompt and time-efficient with no fuss or mess. Good value for money. Helpful and friendly employee to quote and install. I can see why they have good reviews and was recommended by a friend.
Customer in Cardiff Posted on 10/04/2021 , work completed 09/04/2021
Professional, friendly, good value service
Customer Service
Quality
Value
This is the third time over 5 years they have replaced double glazed units for us that have broken seals. They provide a friendly and efficient service always making it a very easy process. I like it that they make it easy to come back if there are any problems (which there never have been). I also think they are very good value for money and am more than happy to recommend them. I will certainly keep using this company when more of my very old double glazed units need to be replaced.
Customer in Caerdydd Posted on 23/03/2021 , work completed 23/03/2021
Excellent work and reasonable prices
Customer Service
Quality
Value
Decorative Glass supplied and fitted 4 sets of hinges and 16 window handles. Throughout the transaction they were a pleasure to deal with and kept all the appointments to inspection and fitting. The fitters were excellent with a friendly manner and did the replacements in required speedily and left no mess to clear up. A pleasure to employ this company and I can thoroughly recommend them
Customer in Vale of Glamorgan Posted on 09/03/2021 , work completed 09/03/2021