Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

385 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
385 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Kitchen chairs
Customer Service
Quality
Value
Original pvc covering had worn through badly. Replaced with a much thicker pvc and renewed cushioning.
Customer in Hampshire Posted on 26/11/2024 , work completed 25/11/2024
What a find!
Customer Service
Quality
Value
From providing the initial quote, to the work being completed, Derek and Karen were an absolute pleasure to deal with. They provided a timely quote and were able to complete the work to our timescales. The chairs were returned today and have been reupholstered to a high standard. We will definitely be a returning customer. Thank you Karen and Derek!
Customer in Hampshire Posted on 25/11/2024 , work completed 25/11/2024
The trader replied (on 04/12/2024)
Our customers from Southampton had 6 dining chairs with a chrome base and legs re-upholstered . They chose a hardwearing light-coloured flat weave fabric. They also had the fabric anti-stain protected with a product similar to Scotchgard. For our customer's convenience, we were able to carry out the work whilst they were on holiday. Thank you for your business
On time and tidy
Customer Service
Quality
Value
Ordered two recliners and they were delivered and assembled without fuss and at the time advised. The old chairs were removed at the same time. Very pleased with the service.
Customer in Hampshire Posted on 19/11/2024 , work completed 19/11/2024
The trader replied (on 20/11/2024)
Our customers from Hythe Southampton, had their two new black leather dual motor Celebrity riser recliner chairs delivered on time and within budget. On delivery we demonstrated how to use them, both chairs were fitted with massage units and had the benefit of emergency battery backup, which ensures that the chairs will still work if there is a power cut. As an added service we removed their old chairs free of charge for which our customers were very grateful. We are pleased to receive a five-star review for service, quality and value.
Wingback chair reupholsterd and covered
Customer Service
Quality
Value
Once again a brilliant job. Would never consider going anywhere else. He even matched the pattern to our other furniture from previous work he did. Derek is a true craftsman and a gent. Thank you once again for a perfect service
Customer in Hampshire Posted on 16/11/2024 , work completed 24/10/2024
professional service
Customer Service
Quality
Value
I had a stool upholstered - great choice of fabric, quick and easy visit to drop off the item, invoice provided via email, beautiful finished product. The owner was knowledgeable about furniture and told me a bit about the stool which was interesting. Very professional service all around.
Customer in Southampton Posted on 08/11/2024 , work completed 25/10/2024
The trader replied (on 12/11/2024)
Our customer from Southampton brought in a Victorian stool which was reupholstered in a hard-wearing chenille fabric chosen from our remnant room, where you can find a huge selection at half price or less, the top edge was self-piped. It was finished off with a gimp/braid to the bottom edge, as always we offer a very professional service.
Six dining chairs
Customer Service
Quality
Value
Friendly and easy to deal with. We never had to wait for a response - callbacks were very prompt; quote and revised quotes were issued quickly. Everything was so quick and easy - from making a first enquiry to choosing fabric and then getting the job done and receiving the invoice. Very smooth and professional. We are delighted with the result - 2 modern and 4 antique dining chairs all very smart and comfortable in a matter of a couple of weeks.
Customer in Hampshire Posted on 03/11/2024 , work completed 01/11/2024
The trader replied (on 06/11/2024)
This review is perfect and outlines everything we strive for at Dee Cee Upholstery. Our customer from Hedge End Southampton states that we run a smooth operation and were professional .We are very pleased that our customers were delighted with the result. Thank you for your prompt payment and your valued business.
Excellent work, reasonable price
Customer Service
Quality
Value
Dee Cee Upholstery did a great job re-uphostering two special chairs that had become rather tired. They did it in the time frame they'd promised, at a reasonable price, and to a high standard. Very pleased and would definitely use them again
Customer in Hampshire Posted on 01/10/2024 , work completed 02/09/2024
The trader replied (on 12/11/2024)
It was a pleasure to restore the " two special chairs " to their former glory , on time ,on budget and work carried to a high standard . Another satisfied customer left sitting comfortably.
Dee Cee excels again
Customer Service
Quality
Value
I have used Dee Cee several times over the past thirty years. Again, excellent service and workmanship as usual.
Customer in Hampshire Posted on 02/09/2024 , work completed 24/08/2024
The trader replied (on 07/09/2024)
Whilst this long standing customer review is short , it proves that we are on the right track . Once again providing excellent service and workmanship . Thank you for your continued business . Derek FAMU&SF ( Fellow of the association of Master Upholsterers and Soft Furnishers )
New and Recovered cushions
Customer Service
Quality
Value
We wanted new cushions and seat pads for our cherished sofa and went to Dee Cee upholstery for these. On visiting the store the service we got was fantastic and after discussion and advice from the lady in the store we ordered the cushion interiors and they were going to rewrap and change wadding on seat pads as the foam was okay. This was all arranged quickly and efficiently and we arranged to drop covers off so they could put them on the new interiors and the seat pads for us. They asked us to call back the following week to pick up the cushions and pads. During the week we damaged one off the seat pad covers in our washing machine so we called into Dee Cee and they said this was no problem and would put new matching materiel on seat pad and all would be available to collect as arranged within a few days. We called to collect on the Thursday and all was done as promised with new cushions and rewrapped, repaired seat pads which matched perfectly with our sofa. I would highly recommend Dee Cee upholstery for their great service and expertise.
Customer in Hampshire Posted on 24/08/2024 , work completed 15/08/2024
The trader replied (on 04/09/2024)
Our customers from Hedge End Southampton wrote an excellent review and it is great that they have already recommended us to a potential customer, and also that we gave them great customer service and expertise.
Stool Recovered
Customer Service
Quality
Value
Having just had my wing chair reupholstered I asked Dee Cee to recover a stool to match the chair. Once again they did an excellent job the chair and stool matching one another perfectly.
Customer in Southampton Posted on 20/08/2024 , work completed 12/08/2024
The trader replied (on 24/08/2024)
Our customer from Bassett was so pleased with the wing chair that we recently re-upholstered, he placed an order to have his 50 inch long foot stool re-upholstered to match in the check fabric. We stripped it out to the base frame and replaced the foam, this brought the foot stool up to the latest fire retardant standards. Thank you for your continued business.
Check wing chair reupholstered
Customer Service
Quality
Value
Excellent job. The chair was looking very tired but i received professional advice on the work needed and it was then done on time and in budget at a fair price. Chair now better than new!
Customer in Southampton Posted on 09/08/2024 , work completed 05/08/2024
The trader replied (on 20/08/2024)
Our customer from Bassett returned to us after 15 years when we last re-upholstered his chair. The check fabric that he had chosen was pattern matched to the delight of our customer. We also replaced the seat cushion interior giving his chair a new lease of life.
Top quality service and upholstery work
Customer Service
Quality
Value
Derek and his team were of great help and their skills have left us with virtually new furniture which will last years.
Customer in Hampshire Posted on 25/07/2024 , work completed 25/07/2024
The trader replied (on 08/08/2024)
Our customer from Pooks Green in Marchwood had a Parker Knoll 2 seater sofa and matching arm chair. Together with a Celebrity rise and recline chair re-upholstered in matching Chenille. We also applied anti stain protection with 5 year insurance backed guarantee. Our customers were so pleased with the end result, they said that they would welcome any potential customers to view our work in their home.
Sofa seat cushions
Customer Service
Quality
Value
We had a problem with the cushions on a sofa we bought recently as they were too deep and lumpy. We took them to Dee Cee Upholstery who were happy to discuss our problem and then went on to alter them and renew the filling. This has improved their comfort enormously.
Customer in Hampshire Posted on 18/06/2024 , work completed 17/06/2024
The trader replied (on 29/07/2024)
As a valued existing client who had bought a new sofa, we are only too pleased to help and rectify our customers cushions. The comfort level of the cushions was not good. Also, over hung by 3 inches at the front. In the first instance I advised them to take up their complaint with the furniture shop that they had purchased it from. They supplied replacement seat cushion interiors which did not solve the issue. The cushions were brought to us and we duly replaced the foam interiors with a "sandwich" foam and trimmed 3" off the back of the cushion. This course of action proved successful.
Quality work, great service, decent price
Customer Service
Quality
Value
We have used Dee Cee on multiple occasions now. Their work was always to a high standard, the service was fantastic and the price very reasonable. What is not to like !
Customer in Hampshire Posted on 03/06/2024 , work completed 03/06/2024
The trader replied (on 29/07/2024)
We were very pleased to receive this short but concise review, which highlights everything that is good at Dee Cee Upholstery and Interiors. We strive for another satisfied customer.
Wonderful end-to-end!
Customer Service
Quality
Value
Great service, very reasonable cost and exceptional results - transformed a tired old chair into a thing of beauty. A great company to deal with in all respects. Thank you Dee Cee!
Customer in Hampshire Posted on 25/04/2024 , work completed 25/04/2024
The trader replied (on 22/05/2024)
At Dee Cee Upholstery we pride ourselves in great customer service and quality workmanship , it was with great pleasure returning this chair to it's former glory We appreciate your comments in this review
They’ve excelled again!
Customer Service
Quality
Value
I recently left a review for work carried out by Derek and his team to re-upholster our office chair and our 3 piece sweet cushions and supply a new mattress for the sofa bed. So outstanding was the work that we decided to get our oak dining room chairs re-upholstered too. We picked them up today. First class work again and carried out very quickly. Even though the pattern of the hard-wearing covers was not critical for placement matching on each chair, Derek matched placement for all of the cushions for our chairs and they look stunning in our dining room … Derek also treated the cloth with a product to protect against soiling … an extra bonus … thank you for restoring our furniture … if it’s real craftwork you need and at a reasonable price, look no further … brilliant!
Customer in Hampshire Posted on 25/04/2024 , work completed 25/04/2024
The trader replied (on 22/05/2024)
Our customer from Hedge End was so pleased with the work carried out recently that they decided to have their dining seats re-upholstered . Their comments if it's real craftwork you need and at a reasonable cost look no further brilliant ! Was nice complement to read. Thank you for your continued business ,the team at Dee Cee Upholstery
An upholsterer who takes great pride in doing his work to an exceptionally high standard.
Customer Service
Quality
Value
We had a sofa bed and two armchairs that needed new seating cushions plus a new mattress for the sofa bed. Also an office swivel chair that needed reupholstering. All the pieces were of good frame quality. Derek was very knowledgeable and clearly took great pride in his work having received numerous awards. Nevertheless Derek was approachable and gave us reasonable quotes. We also visited his shop in Southampton to chose the material for the work. The work was carried out in a reasonable period of time and was delivered to us today. Amazing! The old office swivel chair is now as new having been re-padded and covered to a very high quality. The mattress fits perfectly and is very supportive and comfortable with a zip fasening to enable removal of the cover for laundering … great thinking. All of the seating cushions have been meticulously re-padded and covered so that the lines on the tartan cloth we chose are coordinated and match perfectly at the edges etc. … superb craftmanship. We would thoroughly recommend Dee Cee Upholstery for providing a very high standard of care and attention and at a reasonable price … it is very hard to find, these days, small business tradesmen who take great pride in applying their expertese and skill in restoring furniture to its former glory but Derek is one of them. Thank you.
Customer in Hampshire Posted on 10/04/2024 , work completed 10/04/2024
The trader replied (on 22/05/2024)
This review was one of the most comprehensive received so far , and really shows what can be achieved using all our skills as master upholsterers. When we covered the high quality mattress interior we decided to fit a long zip so that it could be removed easily by our customer for cleaning as and when required . We thank you for your kind comments in this excellent testimonial . Derek and Karen and the team at Dee Cee Upholstery
Repair to chair
Customer Service
Quality
Value
Very efficient: the chair was picked up on the day that I approached the company and it delivered back repaired a few days later. It was minimal effort from my side and the price was in the region that i expected.
Customer in Hampshire Posted on 08/04/2024 , work completed 08/04/2024
The trader replied (on 01/05/2024)
Our existing customer from Chandlers Ford , their chair was part of a 3 piece suite that we re - upholstered 14 years ago . It was a case of " a stitch in time saves 9 " as the back of the chair was broken and had come adrift . It was stripped out and repaired as required and put back to its original condition .
Outstanding quality of work
Customer Service
Quality
Value
I asked Dee Cee Upholstery to re-cover two sofas and replace the foam cushions. As always, the quality of the work was outstanding. I return to Dee Cee Upholstery time and again as I feel that I am guaranteed to get skilled craftsmanship and a beautifully finished result. The sofas were returned to me ahead of schedule and on budget and the service throughout was excellent and very helpful. I would really recommend Dee Cee Upholstery.
Customer in Hampshire Posted on 05/04/2024 , work completed 04/04/2024
The trader replied (on 22/05/2024)
Our Customer from Bentley ( which is over 30 miles away ) returned to us for the re-upholstery of 2 x sofas ,to be recovered in a Sanderson fabric . The high quality traditionally styled sofas with loose seat and back cushions which were self piped in the same fabric and fitted with zips . We replaced the seat cushion interiors with a good quality medium density fire retardant foam which were wrapped with polyester and stockinet lining . It's great to hear that our service was excellent and very helpful , and that they would really recommend us . Thank you for your continued business
Custom cut upholstery foam
Customer Service
Quality
Value
I required upholstery foam to make extra cushions for my dinning room chairs. Karen was very helpful and patient in enabling me to choose the depth of foam required and her colleague was meticulous in creating a template for the carvers, a particularly difficult task due to the placement of the arm supports. The finished articles were completed on the date specified and were well executed. The service was professional, yet friendly. I would clarify my comment on value to say that I did not seek alternative quotes but can confirm that I was happy with the cost.
Customer in Hampshire Posted on 13/03/2024 , work completed 04/03/2024
The trader replied (on 03/04/2024)
Our customer had 6 x dining chair seats and 2x carver chair seats foam cut to shape and size . In our fully equipped workshop in Portswood Southampton , we use a special air compressed foam cutter which has 2 x reciprocating blades , as one blade goes down the other blade goes up. The cost of the Bosch foam cutter / knife costs in the region of £ 800.00 plus vat . The fire retardant foam that was supplied was a firm P 38 and once the templates were made we were able to cut the foams to the required size and shape . Another happy and satisfied customer.
Beautiful Reupholstery of Vintage Suite
Customer Service
Quality
Value
Derek has done an amazing job reupholstering our vintage three piece suite. It is a complicated curved design with button backs, piping and studs which now looks stunning. Derek and Karen were both very helpful throughout. We were able to borrow samples to decide on colours and the suite was both collected and delivered - not an easy job either given the size of the four seater sofa, so kudos to all the DeeCee staff.
Customer in Southampton Posted on 10/03/2024 , work completed 26/02/2024
The trader replied (on 13/03/2024)
The 4 seater sofa was extremely heavy and fitted in to the back of our van with only an inch to spare . The job proved to be very challenging due to the shape , style and size of the 4 seater sofa . There were over 1500 studs which were nailed by hand to the arm facings wings and out side backs . Thank you for your business and posting such a great review
Good work and quick.
Customer Service
Quality
Value
To reupholster a leather arm from a stressless chair. Very good match up and a very satisfactory job was made. Very pleasant people to deal with.
Customer in Posted on 10/03/2024 , work completed 08/03/2024
The trader replied (on 13/03/2024)
Whilst this was only a small job if it is important to our customer its important to us. 5 star review for customer service quality and value
Superb service
Customer Service
Quality
Value
From the first phone call to the delivery of my reupholstered chairs and stool I received excellent service. All members of staff that I met or spoke to by telephone were really polite and knowledgeable. It was really helpful to have the loan of chairs whilst ours were in the workshop. When the furniture was brought back I was thrilled with the results. The furniture now looks better than when I bought it new. I would have no hesitation in recommending DeeCee Upholstery
Customer in Hampshire Posted on 27/02/2024 , work completed 23/02/2024
The trader replied (on 13/03/2024)
Another 5 star review for customer service quality and value . what a superb accolade "The furniture now looks better than when i bought it new "
Reupholster old chair
Customer Service
Quality
Value
We have returned to DeeCee now on a number of occasions and have been delighted with the quality and workmanship of the reupholstery of old pieces of furniture, giving them a new lease of life! Thank you very much
Customer in Hampshire Posted on 23/02/2024 , work completed 23/02/2024
The trader replied (on 13/03/2024)
It is great when we have a previous customer returns to us , in this case it was for a small chair re-upholstered in a green chenille . We are very pleased that you have been delighted with the quality of our workmanship giving them a new lease of life.
Excellent workmanship
Customer Service
Quality
Value
Very polite and helpful personnel. Excellent work and delighted with my refurbished chair. A perfect job.
Customer in Southampton Posted on 05/01/2024 , work completed 04/01/2024
The trader replied (on 11/01/2024)
Another excellent review , short and sweet our customer stated that this was a perfect job and this is a perfect review Thank you for the business
Personalised Service
Customer Service
Quality
Value
From the first consultation through to delivery, we were kept in communication and everything went according to plan. The delivery was smooth. We had two large chairs and a footstool reupholstered. We were delighted they didn't need to go to landfill and are now in perfect condition. Great bespoke service and delivery.
Which? Trusted Traders Consumer Posted on 21/12/2023 , work completed 14/12/2023
The trader replied (on 03/01/2024)
It was really pleasing to receive another positive review. Our customer was delighted that we could source an antiqued effect leather in a shabby chic distressed finish We also supplied 2 replacement fire retardant foam interiors The furniture has now been restored to their former glory
Brilliant work
Customer Service
Quality
Value
I had an ottoman reupholstered and couldn't be more pleased with the result. Derek was happy to pick it up from my home and also brought plenty of fabric samples for me to choose from. The work was done quickly and to a very high standard and delivered back to my home. The service that I received was very professional and polite and I would not hesitate to recommend this company.
Customer in Southampton Posted on 20/12/2023 , work completed 20/12/2023
The trader replied (on 03/01/2024)
The customer was very pleased that we could carry out the re-upholstery of her box ottoman before Christmas. This review confirms every thing we strive for at Dee Cee Upholstery
Rewebbing
Customer Service
Quality
Value
Dee Cee carried out rewebbing of two Ercol armchairs. Very friendly, knowledgeable and efficient staff. Excellent workmanship. Fast service.
Customer in Southampton Posted on 14/12/2023 , work completed 13/12/2023
The trader replied (on 20/12/2023)
Our customers required Rewebbing of 2 1960'S Ercol Showood Arm Chairs D C carried out the work and were very friendly, knowledgeable and efficient staff Excellent workmanship and fast service whilst this was only a small job, if it's important to our customers, it's important to us!
Recovered office swivel chair
Customer Service
Quality
Value
DeeCee recovered an office swivel chair in fabric I supplied in only a few days. They did a brilliant job and it wasn’t easy. Now the chair looks marvellous instead of shabby, and more comfortable as the stuffing in the seat was renewed. Having used DeeCee twice before, I would not go elsewhere. Recommended to me by a local relation years ago. Excellent, professional and friendly service. Highly recommend.
Customer in Southampton Posted on 07/12/2023 , work completed 20/11/2023
The trader replied (on 13/12/2023)
Our customer from Bassett Wood Drive in Southampton, brought into our showroom an office swivel chair which was of very good quality and definitely worth being re-upholstered , not just recovered . It is always a pleasure to welcome back existing customers, ( having used our re- upholstery service twice before ) We also treated the fabric with anti stain protection free of charge .
Excellent Work
Customer Service
Quality
Value
The service I received was excellent. It only took two days to do all the work. Very happy with the result. A very honest trader, I would highly recommend Dee Cee Upholstery
Customer in Southampton Posted on 23/11/2023 , work completed 21/11/2023
The trader replied (on 27/11/2023)
Good to receive another positive review and that we would be highly recommended
Excellent service.
Customer Service
Quality
Value
Having used DeeCee in the past we were confident that the work (the re-upholstery of two Parker Knoll fireside chairs) would be completed to a high standard and we are delighted with the results. The chairs were collected and returned on time, the work was completed in a timely fashion and both Karen and Derek were helpful as we discussed our requirements. We were loaned a good range of fabric sample books which enabled us to choose the fabric in our own home. We would highly recommend DeeCee Upholstery.
Customer in Southampton Posted on 09/11/2023 , work completed 09/11/2023
The trader replied (on 29/11/2023)
The two Parker Knoll chairs are very good quality ,and the fact that they would be expensive to replace . When re-upholstered they would be as good as new ,thus saving our customers money. Our existing customers visited our showroom in Portswood to choose fabric from our pattern book library , they were able to to take a selection of pattern books home with them to make a final choice ( which is so important ) It is good that they would highly recommend us.
Great service, highly recommended
Customer Service
Quality
Value
Dee Cee Upholstery was recommended to us to restore and recover six dining room chairs. The work was completed to a very high standard and we were kept fully informed of progress throughout. The cost was very reasonable and the work was carried out very quickly. We would certainly recommend Derek at Dee Cee Upholstery who was very helpful. Great service, thank you
Customer in Southampton Posted on 06/11/2023 , work completed 27/10/2023
The trader replied (on 11/11/2023)
It is a heart warming to be recommended by our previous customers and that our charge for re- upholstering their six dining chairs to their former glory was competitive and that we we provided great customer service .
Repair work to my Double seated leather Sofa Part one....
Customer Service
Quality
Value
Excepted quotation for the arm rest to be stripped down and upgraded to a better quality foam. The Sofa seat; which was not straight forward stripped down with new materials, and upgraded foam for a firmer seat. This probably was one of those annoying small jobs ,but Dee Cee were more than up for the challenge, and happy to do the job. I was given the quotation which was more than expected, but in life you get what you pay for, and looking into the back ground of Dee Cee, felt it was money well spent. We collected my part Sofa today after being informed the work was complete and ready for collection. Absolutely spot on workmanship, and service, with, "Honesty", as the repair didn't take as long as first thought. The excepted quotation was then discounted accordingly... WOW....what a company...........You have saved me buying a new Sofa.... The other side to be done in the New year... Thank you. A very grateful Steve Matthews
Customer in Hampshire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 11/11/2023)
The arm rest and seat needed to be stripped down to the frame and re-upholstered and refit the existing leather which was in good condition . This job was very labour intensive as the seat foam was made up in different density's and layers of fire retardant foam which meets the 1988 fire regulations .
Excellent service
Customer Service
Quality
Value
This is the second time I have used Dee Cee and I am more than happy with the service and the quality of the finished product. Highly recommend
Customer in Hampshire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 11/11/2023)
It is nice when our customers return , it shows that we are keeping our existing customers happy .
Re-upholster Parker Knoll chair
Customer Service
Quality
Value
We had a Parker Knoll fireside chair which was left to us by an elderly neighbour which had previously been re-upholstered. It was looking tired so we visited Dee Cee to view samples. Derek had previously re-upholstered a foot stool so we chose a co-ordinating fabric. We also had the legs stripped and re- polished, seat cushion and springing replaced. The chair has just returned and the workmanship is first class and the chair is as good as new, pattern matching is perfect. A top quality job.
Customer in Hampshire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 11/11/2023)
Our customer from Southampton chose a check fabric which needed to be pattern matched. The queen Anne legs where stripped and repolished to a much lighter finish at the request of our customers ,to blend in with their existing furniture in their lounge
Excellent work
Customer Service
Quality
Value
Dee Cee carried out work re-padding my leather sofa back cushions. He quoted me mid-summer and held his price when I eventually dropped them off to him in October. I could'nt be more pleased with the workmanship and friendly service that I received, and would both recommend, and use them again.
Customer in Hampshire Posted on 29/10/2023 , work completed 23/10/2023
The trader replied (on 01/11/2023)
The back cushions just needed some extra fire retardant polyester fiberfill fitted into the existing interior cases instead of replacement interiors Whilst it was only a small job ,if it's important to our customers it's important to us . As a business it's great to get positive feed back posted on The Which Trusted Traders review website. At present we have 349 excellent reviews
My beautiful 'better than new' furniture
Customer Service
Quality
Value
My much-loved sofa, library chairs, and dining chairs were old, tired, and unattractive. The excellent work done has exceeded my expectations. I am so delighted with the results and the improvement in the look of the room. Everyone was so helpful and friendly I can't thank them enough. What a brilliant job - thank you!
Customer in Hampshire Posted on 19/10/2023 , work completed 11/09/2023
The trader replied (on 27/10/2023)
What a fantastic review our customer from Romsey stated the result was better than new A great testament to our customer service , and quality of workmanship which has left our customer sitting comfortably .
Dining Chairs
Customer Service
Quality
Value
Just had our 6 dining chair seats recovered, so we decided to get them “done” professionally, so knowing Dee Cee was local with parking available, I decided to visit them, from the time I entered the quaint shop I felt at ease, Mr Dee Cee was very friendly and helpful and seemed genuinely interested in making sure that what I chose was right for our particular chairs. The choice of material available was endless and the cost made very reasonable. The chairs were completed earlier that promised and when I collected them I was amazed at the quality and the difference a high class craftsman can make, well worth the visit and our chairs now look stunning. I would certainly recommend them to all my friends. Well done to all at Dee Cee.
Customer in Southampton Posted on 17/10/2023 , work completed 12/10/2023
The trader replied (on 04/11/2023)
Our customer from Sholing was recommended to us, she had 6 reproduction dining chair seats which were over 30 years old and needed to stripped to the bare frame and be completely re-upholstered as opposed to just being recovered, the latest fire retardant foam was used to comply with the 1988 fire regulations. The job was done in 2 stages for convenience. the fabric selected from our remnant room had the benefit of inherent anti stain protection
work to settee cushions
Customer Service
Quality
Value
I have used this company for many years and it is the first port of call for me. New back cushions were needed for my settee. A different, but equally acceptable (and cheaper method) of upgrading the cushions was suggested and accepted. The work was done quickly and to a high standard. I am delighted with the result.
Customer in Hampshire Posted on 19/09/2023 , work completed 08/09/2023
The trader replied (on 21/09/2023)
Our customer originally came to our showroom in Portswood for replacement back cushion interiors which would of cost in the region of £ 350.00 including vat We were able to add extra fire retardant polyester wadding to the existing cushion interiors ,with a saving of £ 230.00 We always try and give our customers the most cost effective advice which makes them comfortable in more ways than one
Great Work and Fast
Customer Service
Quality
Value
Excellent result on the reupholstery of Chair, very professional and exactly what we asked for. Helpful and gave good advice on what we required., all completed from start to finish in less then three weeks. Value for money, would recommend this company to anybody
Customer in Hampshire Posted on 16/09/2023 , work completed 29/08/2023
The trader replied (on 21/09/2023)
Dave and Jean brought a small fully upholstered miniature Childs arm chair which is a family heirloom . We were asked if it could be re-upholstered in time for their grandchild's first birthday party . We pulled all the stops out to make this possible and we are pleased that they would recommend us to any body .
Dining chairs
Customer Service
Quality
Value
I have used this company twice in the past, so when l needed our dining chairs reupholstered we asked them to do the job. As before they were very helpful and knowledgeable about what needed to be done, and as promised the dining chairs were done and delivered back to our house the very next day and at the exact price quoted. Thank you Dee Cee will use you again. ( Would recommend this company to anyone)
Customer in Southampton Posted on 29/06/2023 , work completed 29/06/2023
The trader replied (on 14/07/2023)
We were delighted that our customer thought of us , we stripped out the dining chair seats and were completely reupholstered . they chose faux leather from our remnant room all at half price or less . Its great that our customer would recommend our business to anyone
Good Job Well Done
Customer Service
Quality
Value
We have just had six dining room chairs recovered , we thought we would use a small independent local upholsterer they are literally at the bottom of our road . We are so happy with the work they have done it took just three days to complete the work to an excellent standard, the price was very good and they were very friendly and helpful we would definitely use them again Thank you .
Customer in Southampton Posted on 29/06/2023 , work completed 29/06/2023
The trader replied (on 14/07/2023)
This excellent review is consistent with nearly 350 recommendations that we have received from our loyal customers
Wonderful repair and re upholstery work on Grandfather chair
Customer Service
Quality
Value
From the moment I contacted Dee Cee upholstery about the chair I felt it was in great hands. The chair was picked up and returned in 10 days having had a full tradition repair fitting of its age and it was reupholstered in a material from the huge range the company has to offer. I’m just so pleased with the work
Customer in Southampton Posted on 26/05/2023 , work completed 09/05/2023
The trader replied (on 14/07/2023)
It felt good that our customers trusted us with their antique grand father chair , which needed a complete new seat using double cone springs to be fitted and the fillings were traditional , horse hair ,cotton felt and calico lining etc. They chose a fabric that was the same design and colour which brought the finished chair back to it's former glory .
Another Great Job
Customer Service
Quality
Value
This is our second experience with Dee Cee and we will certainly be back! Exceptional service from start to finish. Last time it was recovering a suite, this time two old Ercol chairs. We really appreciate the personal touch of a local family business. The quality of their craftsmanship is superb and we love their attention to detail and willingness to go the extra mile. Our suite is still going strong 12 years later and we expect these chairs to do the same. So we will be back…but it might be a while!
Customer in Hampshire Posted on 25/04/2023 , work completed 25/04/2023
The trader replied (on 14/07/2023)
What a superb customer review ,it is every thing we strive for and it is an honour to receive such a glowing recommendation
Consistently excellent work
Customer Service
Quality
Value
This was the third time we have used Dee Cee Upholstery in the past year. All three pieces of furniture (fireside chair, sofa cushions and footstool) were completed to a very professional standard and we are very happy with the result. Derek went out of his way to make sure the re-upholstery was just what we wanted and finished the work extremely quickly. We would highly recommend this company.
Customer in Hampshire Posted on 10/04/2023 , work completed 30/03/2023
The trader replied (on 11/04/2023)
Our customers from Brook Lane in Locks Heath ,are quite "rare " in as much it is unusual to use our services 3 x in a short space of time . We are also pleased that they where delighted with the finished products and that they were completed to a very professional standard . Also the fact that they would highly recommend us .
I had purchased a second hand sofa and several years later decided to have it reupholstered.
Customer Service
Quality
Value
I purchased a second-hand sofa to use as extra seating for family "get-togethers". I decided to have it recovered. However, I had chosen an expensive fabric so I phoned Dee Cee’s and explained. Derek offered to pop in on his way home to check the stability of the sofa, and we agreed a date/time. Having reviewed the fabric sample and sofa Derek advised me that the sofa was sturdy enough for the job; that I would not be wasting my money and anticipated a further 25 years use. I received an estimate and paid my deposit. Karen ordered the material. (There was a delay because the fabric company were waiting for the velvet - to add their design to. Due to the ‘hangover’ of ‘Covid delays’ this company went out of business.) Dee Cees offered to return my deposit but I asked them to hold it while I chose another design. At this point, I spent a month in the hospital. My husband rang Dee Cee’s to explain ‘my’ post-Christmas delay and asked them to hold the deposit. I was finally able to settle on a fabric design and I phoned Derek. To make absolutely certain they ordered the correct fabric Derek offered to collect the sample that day. The fabric was more expensive than the original however Dee Cee’s did not increase their estimate and the invoice total remained the same. Karen and Derek have been really helpful and informative. Made advanced bookings to pick up and drop off the sofa, and have always adhered to agreed times.
Melanie in Southampton Posted on 07/04/2023 , work completed 23/03/2023
The trader replied (on 13/04/2023)
The second hand sofa needed the seat to be completely replaced with fire retardant high density foam and rewebed. Whilst it took nearly 5 months to bring the job to a satisfactory conclusion due to circumstances beyond our control ,we always will try to go the extra mile when needed
Fantastic Work
Customer Service
Quality
Value
This is the second time I have used Dee Cee Upholstery, this time it was to have some dining room chairs and conservatory furniture covered. I have to admit , that I was in two minds whether to reupholster or buy new chairs, the costs were similar. However, there is no comparison, my dining room chairs and conservatory furniture now match and have been expertly upholstered, look stunning and I am so pleased with the result. The workmanship is outstanding. My furniture was collected and brought back to me in a very short space of time. Everyone at DeeCee Upholstery are friendly knowledgeable and very professional. I would not hesitate in recommending them.
Customer in Hampshire Posted on 27/03/2023 , work completed 23/02/2023
The trader replied (on 13/04/2023)
We had previously re- upholstered the customer's 2 and 3 seater sofas in a soft but hard wearing velvet. Our customer was so pleased with our work that she chose the same fabric for her next project ,which was to have a cane suite in the conservatory and dining chairs to match. This is an excellent review and outlines every thing we aspire to do not only leaving our customer pleased with our outstanding workmanship also that the customer would not hesitate to recommend us
Excellent All Round Service
Customer Service
Quality
Value
Brought my mother-in-law (88) along to the shop to look at rise and recline chairs. She's purchased one previously from a TV-advertised company's catalogue and the quality of it was appalling – just flimsy and badly made. We were greeted at the door of Dee Cee Upholstery by a smiling and friendly Derek who took the time to show my mother-in-law the chairs and ensure she tried them out. The first choice was an instant hit – a superbly made chair that instantly put her old chair in the shade. She also has a wing-back chair that's 29 years old. She asked Derek if he could reupholster it on the strength of her experience in the shop. She's very pleased with the material and how helpful Derek was. and that chair will be could for another three decades now. I just can't recommend Dee Cee Upholstery enough. Simply brilliant.
Customer in Hampshire Posted on 20/03/2023 , work completed 18/03/2023
The trader replied (on 13/04/2023)
The rise and recline chair that were chosen was a single motor with a handset. This had a super soft seat and arms with a soft pillow back and headrest , it was covered in a hard wearing chenille. We applied anti stain protection, this chair and customer qualified for vat exemption. The traditional style wing back chair was completely stripped to the bare frame and re-upholstered to the latest fire retardant safety standards, anti stain protection was also applied To be described as "simply brilliant " says it all.
Reupholstery of three piece suite
Customer Service
Quality
Value
Our suite sustained paint damage when remedial work to our lounge was carried out by a firm of Bournemouth decorators who were appointed by our landlord. We chose Dee Cee Upholstery to undertake the reupholstery of our entire suite and were delighted with the outcome. Those we dealt with were extremely helpful and the standard of the work was excellent. We would highly recommend this company and wouldn’t hesitate to use their services again if necessary.
Customer in Hampshire Posted on 19/03/2023 , work completed 16/03/2023
The trader replied (on 13/04/2023)
Our customers had 2 x riser recliners re - upholstered and a 2 seater sofa to match , we undertook the job in 2 stages for the convenience for them. To hear that we were extremely helpful ( as we always are ) was nice to hear , and that they were pleased with our workmanship. also that they would not hesitate to recommend us
A great job-very pleased with quality of workmanship and Customer Service!
Customer Service
Quality
Value
We had been looking for some time for a company to refit our sofa cushions with new foam and also the back covers needed re-stuffing. We were reluctant to use an internet company and were pleased to find Dee-Cee from a review site and went to their premises based on feedback and their locality Throughout the process they have been very helpful and friendly and have delivered exactly what we wanted at a price that pretty much matched online quotes and to a speedy timescale. Our experience with them has left us feeling confident they would do a first class job on any kind of upholstering job
Customer in Hampshire Posted on 23/02/2023 , work completed 23/02/2023
The trader replied (on 25/02/2023)
Our customer from Hedge End village came to us with seat cushion interiors that needed replacing due to becoming uncomfortable and looking shabby. We invited them to our comfort station where they could try before they buy ( something you can't do ) online " which we have nick named the goldilocks room ", ( as i am sure that you are aware comfort is a very personal thing ) to try out different density's of cushions that meet the 1988 fire retardant regulations . We have on offer a selection of different grades of firm , medium and soft also we can supply a "sandwich " cushion which is made up with a firm density in the middle , with a medium density fitted on the top and bottom of the cushion. We can also supply feather and down cushion interiors another option is a feather jacket fitted with foam in the middle. Our customer wanted their back cushions replaced after inspecting the cushions , rather than replacing them we could could add extra polyester fiber which would cost less and leave our customers "sitting comfortably "
Excellent service
Customer Service
Quality
Value
Derek came to my house, I chose a fabric, he gave me a quote, checked the material was in stock and took the two settees away a few days later, leaving me two arm chairs to use in the meantime. The reupholster was completed within two weeks to an exceptionally high standard. I would not hesitate in recommending Dee Cee Upholstery to anyone who needs reupholstery.
Lesley in Hampshire Posted on 10/02/2023 , work completed 09/02/2023
The trader replied (on 14/02/2023)
The 2 sofas were nearly 30 years old and very good quality they had loose covers on. They were in need of re-upholstery as opposed to recovery, our customer also wanted full arm caps which were self-piped in the same material as the sofas. The seat cushion interiors were replaced with medium-density foam cushions and were wrapped in polyester and stockinet lining. We are very pleased that Lesley appreciated that our work was to a very high standard and that she would have no hesitation to recommend us to anyone who may require our re-upholstery service
Derek and team provide a very high standard service.
Customer Service
Quality
Value
We have just had 2 1960's Parker knoll chairs refurbed plus had other sofa/chairs in the past. The PK chairs were upholstered to a very professional standard. The wooden parts of frames were re -stained and polished. The cushions were remade and everything was completed to a high quality with care and detail to attention. We would always trust and recommend this business with their advice, good communication and excellent service. Good selection of material options. The chairs will now last another lifetime! Great to deal with people who really know their trade and craftsmanship. The work was done properly with no shortcuts.
Customer in Hampshire Posted on 06/02/2023 , work completed 06/02/2023
The trader replied (on 08/02/2023)
Our customers had returned to us after a couple of years , when we re-upholstered their 2 x 2 seater traditional sofas . The wing chair was a classic Parker Knoll model 720 with Queen Anne legs . The other chair was a small parker Knoll elbow showood polished chair recovered in a plain velvet which perfectly picked out one of the colours of the fabric chosen which was a modern patterned chenille for the wing chair . This review perfectly outlines everything that we strive for and is what we have built our business and fine reputation on over 44 years
A great reupholstering job on our two large sofas
Customer Service
Quality
Value
I would strongly recommend Dee Cee Upholstery for their professional service throughout from sound advice at the outset to completing an excellent reupholstery job on our two 3 seater sofas. We are very pleased with our new sofas, and will definitely use them in the future, Thank you Carol and Derek for an excellent job.
Customer in Hampshire Posted on 13/01/2023 , work completed 22/12/2021
The trader replied (on 02/02/2023)
The 2 sofas were over approximately 25 years old but of very high quality and were in need of complete re-upholstering to bring them into as new condition . The seat cushions were replaced with medium density fire retardant foam to comply with the 1988 fire regulations which were then wrapped in polyester and stockinet lining . The fabric our customers chose was a soft but hard wearing chenille , one was in a deep red the other was a bright yellow which complimented the carpet etc. in their lounge. From a business point of view it is great and very rewarding to receive such a positive review and have passed the details on to "our specialist team at Dee Cee Upholstery " Having been in the furniture business for 44 years it is very clear that Recommendation is the best form of adverting , as every job we do becomes an extension to our showroom !
Excellent trader
Customer Service
Quality
Value
We had an old chair for reupholstering we were given excellent advice, a prompt service, free delivery on completion and now have a beautiful piece of furniture that came reasonably priced. Derek at Dee Cee certainly knows his stuff and his workmanship is excellent. I can't praise him enough.
Customer in Southampton Posted on 30/11/2022 , work completed 29/11/2022
Dining chairs like new.
Customer Service
Quality
Value
Very old dining chairs were re-upholstered exactly as discussed i.e. using traditional methods and materials. Excellent advice and information from Carol in the shop and the work was beautifully carried out by Derek. The work was collected and returned within a few days. It was a pleasure to deal with Dee Cee Upholstery who provided an excellent service at a reasonable cost. I would highly recommend them.
Customer in Southampton Posted on 12/11/2022 , work completed 10/11/2022
The trader replied (on 19/11/2022)
The 4 antique dining chairs had drop-in seats, the frames had to stripped out and repaired before we could carry out the re-upholstery. We used traditional upholstery skills and materials such as best-quality English black and white webbing, horse hair and cotton felt. They were then covered in calico and recovered in a plush green dralon velvet, the last part of the renovation was to fit a cotton lining to the underside of the seats.
Sofa cushions filling replacement
Customer Service
Quality
Value
Great friendly service. I had some sofa cushion fillings replaced as a tenant vacated and had disposed of them all. 1 odd shaped one, others regular shaped. Really impressed with turn around, just a few days and reasonable price for the job.
Customer in Southampton Posted on 21/10/2022 , work completed 19/10/2022
The trader replied (on 28/10/2022)
Tenant Direct a local tenancy business were left ( quite bizarrely ) without any cushion interiors for the corner sofa when their tenant vacated the property. The replacements were needed urgently as a new tenant was due to take residence soon. In the circumstances we made new cushion interiors asap which was very much appreciated by our customer and we are pleased that they found the job was reasonably priced.
Fabulous Repair
Customer Service
Quality
Value
My dog chewed a very visible part of our 4 year old sofa. We emailed to ask if just that piece could be reupholstered. Communication was quick and helpful. I had to order the matching material from Next and it was 8 weeks for delivery. Once I had it , I emailed and they collected my sofa within a week and it was returned within the following week. Fabulous. You cannot tell. Friendly respectful helpful.
Customer in Hampshire Posted on 19/10/2022 , work completed 18/10/2022
The trader replied (on 28/10/2022)
The front bottom border of the sofa was damaged by their dog who had chewed it . We recovered part of the sofa when our customer supplied us with matching fabric , when the job was completed our customer was highly delighted that it is now in perfect condition and was glad that we had been recommended to her.
Outstanding work and Customer Service
Customer Service
Quality
Value
They reupholstered 2 ancient armchairs which were much loved by my late husband. From the first visit to the final delivery, nothing was too much trouble. The ‘new’ chairs are outstanding and will certainly last and be admired for many years to come. It is quite rare to come across this high level of skill and professionalism and well worth the money spent. I would never use anyone else and would recommend them to anyone looking for high quality restoration.
Customer in Southampton Posted on 11/10/2022 , work completed 11/10/2022
The trader replied (on 12/10/2022)
We recovered these 2 arm chairs over 20 years ago and way back then our customer was highly delighted just as she is now. When the chairs were stripped out in our workshop they were in a very worn state and in need of re-upholstering as opposed to just recovering . The "as new " chairs should last for the next 20 years . This excellent review outlines everything that we strive for with all types of upholstery that passes through our highly skilled master upholsterers. We are always prepared to go the " the extra mile " for the satisfaction and comfort of our loyal customers
Reupholster Fireside Chair
Customer Service
Quality
Value
We bought a very comfortable fireside chair secondhand which was showing its age. We took the chair in for an estimate and Mr Caplen was very helpful suggesting what type of material would suit the chair. The work was completed in about 3 weeks and we are extremely pleased with the finished results. Well worth the money!
Customer in Hampshire Posted on 09/10/2022 , work completed 06/10/2022
Reupholstering Dining Chairs
Customer Service
Quality
Value
From the time we took in one of the chairs for a quote, we were impressed with the professional service. We were given clear time scales and when they arranged to both collect and return the chairs their timekeeping was excellent. The quality of the work was excellent and we were extremely happy with the finished result. The six dining chairs both looked and felt brand new
Customer in Southampton Posted on 19/09/2022 , work completed 08/09/2022
The trader replied (on 23/09/2022)
Thank you for your 5 star review, we are delighted that you were impressed with the professional service that we provided, when we stripped out your six showood dining chairs (both seats and backs) to the bare frame and re-upholstered them in a traditional flatweave fabric, the edges were finished off with a twin piping in the same fabric. We always try to keep delivery dates etc. It is very satisfying that you describe our work as excellent, and we are pleased that you were extremely happy with the finished result . Kind regards Derek Caplen F.A.M.U.&.S.F (Fellow of The Association of Master Upholsterers & Soft Furnishers)
Great Work
Customer Service
Quality
Value
Derek undertook a complete overhaul of our antique sofa. Great job, performed on time and to a very high quality.
Customer in Wiltshire Posted on 08/09/2022 , work completed 02/09/2022
The trader replied (on 23/09/2022)
Our reputation as master upholsterers who specialize in top quality traditional re-upholstery goes far and wide ( our showroom and onsite workshops are based in Portswood Southampton and Ruth came to us all the way from Malmesbury in Wiltshire. The two seater button back Edwardian sofa was stripped out to the bare frame and was completely re-upholstered in an antique gold linen style flatweave fabric .We then replaced the coil seat springs and covered both seat and back in calico lining ready for the fabric to be applied. To add the finishing touch and make the job complete we cleaned and waxed the turned showood oak legs which enhanced the patina of the wood . Once again job completed on time to a very high quality thank you for your review and business
Superb workmanship
Customer Service
Quality
Value
Dee Cee has carried out the re-covering of 2 x wingbacked armchairs. Throughout the whole process, they provided friendly, helpful advice in choosing the best materials. Their workmanship and service was superb and would recommend them to anyone
Customer in Hampshire Posted on 24/08/2022 , work completed 23/08/2022
The trader replied (on 26/08/2022)
The two traditional style wing chairs were not just recovered , the original fabric was removed and the upholstery was then stripped out as required and re-upholstered including supplying replacement fire retardant seat cushion interiors wrapped in polyester wadding and stockinet lining. It was very pleasing to find our service was superb and that they would recommend us to anyone
Replacement springs in a chair.
Customer Service
Quality
Value
A very prompt and courteous service, Very pleased with the quality of work. Derek inspired confidence and was willing to do the work when nobody else was. We were not disappointed and we would definitely use them again.
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 14/07/2022
The trader replied (on 05/08/2022)
If a job is important to our customer it is important to us . It is nice to know that i inspired confidence in our our service and that we took the job on when nobody else would do it, another satisfied customer !
Window seat cushion cover
Customer Service
Quality
Value
I was really pleased with the friendly and reliable service Derek at Dee Cee Upholstery provided. The finished outcome, a window seat cushion cover, was better than I could have hoped for! My only slight niggle is that, days after I thought the job had been started, I had to confirm a third time that I wanted the work to be done. This meant that I had to wait a bit longer but it was well worth the wait!
Customer in Southampton Posted on 11/07/2022 , work completed 07/07/2022
The trader replied (on 05/08/2022)
The window seat was custom made by our customers carpenter . The fabric used was a chenille selected from our end of rolls in our remnant room at ( ( at half the normal retail price ) . We upholstered the base using 3 " medium density fire retardant foam covered with an interliner of 4 0z polyester . We then trimmed the top edge with piping in the same fabric and delivered the window seat free of charge, as our customer stated it was worth the wait.
Great service
Customer Service
Quality
Value
DeeCee reupholstered two armchairs for us. Their service was great, from the moment I went to their shop to look at fabrics to the moment they delivered our chairs. They kept us informed of timescales and progress and the work is of a high quality. Our chairs are like new again!
Customer in Hampshire Posted on 08/07/2022 , work completed 08/07/2022
The trader replied (on 05/08/2022)
The two arm chairs were not just recovered they were stripped down to the bare frame and were completely re-upholstered to to comply with the latest fire retardant fire regulations . It is nice to receive comments that our service was great and the chairs are like new when we delivered them . ( this is everything we strive for , to have another satisfied customer. )
Very helpful owner for my DIY project
Customer Service
Quality
Value
I needed materials for a home upholstery project. I called in here and was able to get all that I needed. Derek was very helpful showing me many options and explaining how to go about my project. Super useful. Thank you.
Customer in Hampshire Posted on 30/06/2022 , work completed 28/06/2022
The trader replied (on 04/07/2022)
We supplied fire retardant upholstery foam ,our customer also bought fabric from our remnant room which cost half price or less . I explained how to apply spray adhesive and the best way to fix the fabric for his D.I.Y project .
Reupholster of a sofa bed
Customer Service
Quality
Value
Wide selection of available fabrics. Quote produced quickly. Arrived to collect sofa bed on time and delivered back on time. The work was perfect, all the patterns were matched and symmetrical. We could not have wished for more.
Jill in Hampshire Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 11/06/2022)
Jill chose a Sanderson linen union fabric to re-upholster and recover her good quality sofa bed . We stripped the sofa bed to the bare frame and used the latest fire retardant high density foam , the seat cushion interiors were replaced with a medium density foam which was wrapped in polyester wadding and covered in a stockinet lining .
Supply of foam to equipment carry case
Customer Service
Quality
Value
Friendly and helpful from the start. Supplied and fitted foam to carry case quickly and efficiently. Would highly recommend.
Customer in Hampshire Posted on 02/06/2022 , work completed 01/06/2022
The trader replied (on 07/06/2022)
Our customer required some foam cut to size to protect a work of art in side a carry case which we completed asap
Supply and fit cushion cover and arm caps
Customer Service
Quality
Value
Quite simply a top job at a fair price. The standard of the work is high and the attention to detail is clear.
Customer in Southampton Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 31/05/2022)
Only a small job ,if it is important to our customer it is important to us . Very often this leads to a bigger job from this customer or they recommend us .
First class service
Customer Service
Quality
Value
Derek and his team did a great job repairing a small sofa that my kids managed to damage. Everything from the communications, collection, repair and delivery was perfect. The work completed is to an excellent standard and it actually feels more sturdy than when the sofa was new. Great job Derek and team, would definitely use again and recommend to others!
Customer in Hampshire Posted on 27/05/2022 , work completed 26/05/2022
The trader replied (on 31/05/2022)
Thanks for your review , once again only a small job the back leg of a small love seat was broken and has come away from the frame . Whilst the job was in our workshop we also strengthened the other back leg to make sure it would not need repairing in the the future
Consistently good work.
Customer Service
Quality
Value
I have used this firm for many many years and they are always excellent. They are friendly and cheerful, do high class work on furniture repairs and creating new items, and keep to dates and prices.
Customer in Southampton Posted on 16/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Thank you for a short but sweet review , with over nearly 44 years in business we have always strived to meet our customer expectation's or indeed to excel is our main objective If the job is important to our customers then its it is important to us.
Excellent customer service
Customer Service
Quality
Value
I am so glad I found Dee Cee Upholstery, by asking on a village FB group if anyone knew of a good upholsterer. The service and kind reception when I came to visit was such a positive experience! It was only a small job; to dress buttons and fasten down on an old foot stool, and the job was done beautifully, swiftly and with great experience and care. I would happily recommend Dee Cees' to anyone requiring expertly carried out upholstery work - and I will be back! Have already recommended to two friends. Thank you Dee Cee!
Customer in Hampshire Posted on 15/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Our customer who had recovered a stool herself ,but could not fit the buttons. We made up the buttons in her own fabric and fitted them to her stool top . We even made sure that the pattern on each one was different
Good experience
Customer Service
Quality
Value
From the first phone call to Deecee Upholsterers and the visit to my home I was treated with courtesy and patience. There was no pressure to agree to anything I was not happy with, and I was given impartial advice Though I only wanted one armchair recovered and reconditioned. It was not cheap (I could have bought a new chair for a lot less) I had a sentimental attachment to the old one. All in all I am very happy with the transaction
Customer in Hampshire Posted on 25/04/2022 , work completed 25/04/2022
The trader replied (on 17/05/2022)
Whilst i agree that top quality re-upholstery does not come cheap, pound for pound it is the most cost effective option in the long run ( remember the old adage buy cheap buy twice ) Thank you for your business
Great Job
Customer Service
Quality
Value
Well done, really professional. Chairs were collected and returned which was really helpful. Very Pleased.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
The trader replied (on 11/02/2022)
We stripped the six dining chair seats to the base frame and re-upholstered them, four chair frames were also repaired and re-glued We used top quality fire retardant foam and recovered them in a hard wearing fabric .
Excellent.
Customer Service
Quality
Value
Two, three seater sofas reupholstered. Found exactly the right fabric for us. Did the job when they promised and on time. The result is superb. Excellent in every way.
Customer in Hampshire Posted on 08/02/2022 , work completed 08/02/2022
The trader replied (on 12/02/2022)
Mike and Eve were customer of ours 15 years ago as they were so pleased with our previous re-upholstery service and excellent finished job we were the obvious choice My partner Karen helped them to choose the perfect fabric from over 150 pattern books in our showroom. Our customers opted to have their sofas and box ottoman together with tailor made arm caps protected with insurance backed anti stain warranty.
Amazing transformation of chair.
Customer Service
Quality
Value
I had an old reproduction button back chair that needed revitalising and Derek was happy to reupholster it, having recovered our sofa with purple velvet to an excellent standard. I really wanted a Liberty print fabric but I knew it would be expensive. Derek told me how much fabric I would need and waited patiently for me to buy it and proceed when I was ready. The fabric arrived and Derek took the chair and it away. When he brought it back to choose a braid rather than studding I was amazed and delighted. He suggested I keep the braid catalogue overnight and check my choice in the daylight. I received the completed chair within a couple of days and it looks fabulous. I love this iconic Liberty peacock feather Hera print and have a stunning piece of furniture. Thank you Derek 😊
Customer in Hampshire Posted on 01/02/2022 , work completed 01/02/2022
The trader replied (on 10/02/2022)
It was great to work with our customers, their classic deep button back reproduction showood chair was re-upholstered without the buttons as they would distort the beautiful pattern of iconic Peacock Feather Hera the Liberty Print. The chair was trimmed with antique studs before which were replaced by a chocolate coloured gimp/braid which complemented the fabric and the polished showood. Thank you for your business and for taking the time to post a review.
First Class Workmanship
Customer Service
Quality
Value
Extremely pleased with the re-upholstery of our two Armchair Cushions at Dee-Cee Upholstery and Interiors. First Class Workmanship at a reasonable price and an excellent Customer Service. Work completed within a week. Refreshing to find someone like Derek and his Wife. Highly recommended.
Customer in Hampshire Posted on 30/01/2022 , work completed 22/01/2019
The trader replied (on 02/02/2022)
Our customer tried out the different density fire retardant foams on offer to choose from, after sitting on them they chose a medium seat grade wrapped with polyester and stockinet lining. We filled their existing seat covers, with the new interiors. The back cushions were filled with polyester fiberfill and rather than replace the interiors completely we put extra filling in them which was the less expensive option. There is no job too small for us to take on, if it is important to our customer it is important to us.
Great job on antique chair
Customer Service
Quality
Value
We have an antique chair which has been the family for many decades, and which was looking and feeling tired. DeeCee have done an excellent refurbishment job on the chair, transforming it, and done so in promptly, in about 10 days.
Customer in Hampshire Posted on 26/01/2022 , work completed 21/01/2022
The trader replied (on 02/02/2022)
We specialize in traditional antique re-upholstery and use original skills passed on through the ages. The chair was reupholstered in soft chenille, when working on antique upholstery we always use traditional fillings such as horsehair and cotton linter felt i.e. no foam.
Beautiful and efficient reupholstery
Customer Service
Quality
Value
I commissioned Dee Cee to repair and reupholster my grandfather's old rocking chair and some more modern dining chairs and they have done a superb job. Karen helped me decide on the right fabrics from an impossibly large array of options and they look perfect now the chairs are done and home. Derek showed great attention to detail on the work, as well as providing a super-efficient collection and delivery service. They only take the chairs away when they are ready to do the work, and the project was complete within a week. The finished chairs are a world away from what they were and are a real enhancement to my home now. Thank you Dee Cee!
Customer in Hampshire Posted on 18/01/2022 , work completed 18/01/2022
The trader replied (on 19/01/2022)
Thank you for a superb customer review, as it outlines every thing that we strive for here at Dee Cee Upholstery Regards Derek Caplen F.A.M.U. ( Fellow Of The Association Of Master Upholsterers )
Excellent good quality work
Customer Service
Quality
Value
I had a stool top re-upholstered. Nicely done and no doubt will last a lifetime.
Joe in Hampshire Posted on 11/12/2021 , work completed 10/12/2021
The trader replied (on 17/12/2021)
Hi thank you for your positive review , you brought in a round stool top which you had made your self . We up-upholstered your stool top with the best quality fire retardant high density foam ,you chose a burgundy red chenille that we self piped to the top edge . Regards Derek F.A.M.U & S.F ( FELLOW OF THE ASSOCIATION MASTER UPHOLSTERERS & SOFT FURNISHERS )
Suite overhaul
Customer Service
Quality
Value
A full overhaul and recovering of a three piece suite, restoring it to the same brand new condition as when we bought it nearly twenty years ago. Done quickly within the time estimated and delivered when agreed. The whole process from original visit to delivery went very well. They also supplied furniture for us to use whilst the job was being done. Cost was very similar to a big national company, so it was good to go local.
Stephen in Southampton Posted on 05/12/2021 , work completed 22/11/2021
The trader replied (on 07/12/2021)
Hi Stephen thank you for an excellent review, having re-upholstered and not just recovered your sofas and chairs we are sure that your three-piece suite will last another 20 years. Which I am sure that you agree gives you great value for money. Since 1978 we have always gone the extra mile by providing our customers with "courtesy chairs "to use whilst your furniture is in our care, and you are left sitting comfortably.
Perfect job - better than expected
Customer Service
Quality
Value
I couldn't replace my kitchen chairs as they didn't do them anymore so got them recovered and they are as good as new - really pleased. Also feel virtuous and better for environment to redo than throwing away
Customer in Southampton Posted on 26/11/2021 , work completed 26/11/2021
The trader replied (on 30/11/2021)
Re - upholstery is one of the oldest forms of recycling now called up cycling . and saves a trip to the dump , and less going to landfill.
Craftsman who create something special
Customer Service
Quality
Value
We had a chair and ottoman reupholstered in a 'designer guild' fabric. The chair was brand new from loaf. The chair is better than new with more plump cushions and a more luxurious feel. Customer service is second to none. You really feel in the hands of masters.
Customer in Hampshire Posted on 09/11/2021 , work completed 09/11/2021
The trader replied (on 30/11/2021)
What a great review , this outlines everything we strive for in traditional old fashioned service
Repair of broken seat spring
Customer Service
Quality
Value
A very rapid response, with the whole job completed within the week including a pickup and return. Excellent communication and workmanship.
Customer in Southampton Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 19/10/2021)
Whilst this was only a small repair job, if it is important to our customer it is also important to us. As another satisfied customer can recommend us to potential future clients and it is helpful to our business.
Sofas better than new!
Customer Service
Quality
Value
We had 2 sofas 15 years old & they were a little tired in particular the material although we loved the style & size. Throughout the whole process, Derek & his team made it easy from going through fabrics to the end result. The workmanship far exceeded our expectations. We opted for firmer seat cushions & all new scatter backs. Our sofas are now unique & better than new. You need to remember that upholstery isn’t a cheaper option to buying new but what you get is far better in quality of padding, comfort & material & that will stay looking great for longer. Having looked at new sofas the quality isn’t there. We now have two beautifully unique pieces. I was originally recommended this company from a family member who had new arm covers made for her sofa & I have to say it’s the best decision I made going with Dee Cee, I will also be recommending them on.
Customer in Southampton Posted on 15/10/2021 , work completed 14/10/2021
The trader replied (on 15/10/2021)
The 2 sofas that we re-upholstered and not just recovered with new fabric . They were both good quality and well worth investing in having them done, as they had great potential. Thank you Andrea for this superb review and it highlights everything that we strive for.
Quality cushion
Customer Service
Quality
Value
We required a cushion for our bench in the kitchen. Dee Cee Upholsterers created a quality cushion that will take years of use without showing wear and tear as the manufacture process was very thorough. Quite expensive but a excellent product.
Customer in Hampshire Posted on 06/10/2021 , work completed 27/09/2021
The trader replied (on 07/10/2021)
We supplied a top-quality 3" fire retardant foam cushion interior which was wrapped in polyester and stockinet lining for your bench seat. The cushion was made with a box self piped edging fitted with a zip. As with anything quality comes at a price. We are pleased that you gave us a 5-star rating for quality and you stated that it was an excellent product. At this point, I would like to thank you for your email received on 28/09/21. " I Just would like to say thank you for making my seat cushion. I am so pleased with the quality of workmanship and the time it took to make it. It looks fantastic and I appreciate the effort taken to complete it, with the material that you were given. I love it"
Excellent work at less than expected!
Customer Service
Quality
Value
Derek came to assess what was required and quoted to re-plump the leather seat on my chair, which was very compressed, and also replace the webbing, as well as plump the back as well. They collected it, completed the work and returned it in 10 days. I asked for the seat cushion to be firm and am delighted with the result. In addition, they called to say that the work took less time than expected, so reduced the price they originally quoted, which was a pleasant surprise. Very efficient and professional company, who also offer a warranty on their work.
Customer in Hampshire Posted on 23/09/2021 , work completed 07/09/2021
The trader replied (on 24/09/2021)
When I paid a visit to quote for the job in hand, the electric recliner chair leather seat needed to be stripped out to the base frame and be reupholstered. Using a firm fire retardant high resilient foam interior, and whilst we had the chair in our workshop we put extra padding in the back. Thank you for your excellent review
Top quality work.
Customer Service
Quality
Value
We are really pleased with the work Dee Cee Upholstery have completed. They made 5 new cushions for our suite and it is now like having a completely new suite without the expense of a brand new suite. It is such a sensible option to upgrade and refresh a tired suite with newly made seats and covers. The suite is really modern looking now and fabulously comfortable. The work has been top quality, reasonably priced with a friendly and quick service. Highly recommend Dee Cee Upholstery.
Nick in Southampton Posted on 13/09/2021 , work completed 13/09/2021
The trader replied (on 14/09/2021)
Hi, Nick thank you for such a positive and comprehensive review, your kind words speak volumes about our service and that you would highly recommend us . Your suite in your lounge is another extension of our " Showroom in Hedge End "
Reupholstery of sofa
Customer Service
Quality
Value
Derek and team have been a pleasure to deal with. We have had an old M&S sofa (24 years old) re-upholstered to an amazing standard, it looks better than new. The craftsmanship and attention to detail is second to none. It was a 2 week turnaround and they kindly provided chairs for us to use in the interim period. I would thoroughly recommend Dee Cee upholstery and will be returning in the future.
Julie in Hampshire Posted on 06/09/2021 , work completed 26/08/2021
The trader replied (on 14/09/2021)
Thanks Julie for a superb review on the re-upholstery and recovery of your sofa bed. As you now know your sofa bed is now as good as new and we always try and go the 'extra mile ' You also mentioned our free to use courtesy chairs for you to use whilst your furniture is in our care. regards Derek Caplen F.A.M.U. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERERS & SOFT FURNISHERS )
Excellent Workmanship
Customer Service
Quality
Value
I am over the moon with the quality of workmanship from Dee Cee Interiors. I was apprehensive about having my suite re-upholstered, but wow I have two absolutely unique stunning sofas, in superb fabrics. Derek and his team spent time explaining about the fabrics and which fabrics would crush over time and which wouldn't. The staff at Dee Cee were always very helpful and friendly, the whole experience was excellent, very personal and friendly, yet professional. I have absolutely no hesitation in recommending Dee Cee Interiors. A first class job!
Melanie in Hampshire Posted on 03/08/2021 , work completed 30/07/2021
The trader replied (on 03/08/2021)
Hi Melanie, thank you for such a glowing and first class review. As you know we spent a lot of time getting the right fabric for your sofas and we must say your final selection has resulted in a stunning finished job.
Had 4 dining chairs recovered
Customer Service
Quality
Value
Would really recommend DeeCee upholstery. A fantastic job was carried out recovering my dining chairs. They had a great selection of materials available to choose from, but helped narrow the selection down for me to make choosing easy and simple. They also offer a stain protection and collected and dropped off my chairs to my house, which was really helpful. Great customer service and a very professional job, will definitely be using again.
Caroline in Southampton Posted on 12/07/2021 , work completed 12/07/2021
The trader replied (on 15/07/2021)
Hi Caroline thank you for your review, as your chairs were 30 years old they were in need of stripping back to the frame and re- upholstered. It is nice to hear your comments about great customer service and that we have done a professional job .
Helpful and professional
Customer Service
Quality
Value
I ordered a cushion pad for a bay window seat. I was able to communicate all measurements and requirements on-line with same day responses to all my requests. The final product soon ready and is perfect for my use. I can recommend this service without reservation.
Customer in Hampshire Posted on 06/07/2021 , work completed 28/06/2021
The trader replied (on 09/07/2021)
Our customer in Totton emailed her requirements for a very large made to measure window seat cushion interior . We were able to work off the very good detailed diagram and measurements supplied for us to cut the medium density fire retardant foam to size . Adhering to our customers instructions we then glued a 4 oz. polyester wadding to the foam and then covered the window seat in a stockinet lining. I delivered the completed job free of charge on the way home .
Dining chairs refurbished
Customer Service
Quality
Value
From our first enquiry to completion of re-upholstering our six dining chairs, we received helpful advice on selecting the fabric, clear pricing and Terms. The chairs were collected, with our consent, sooner than originally planned and returned in an excellent condition, to our complete satisfaction within 48 hours. Dee Cee is a well-known business and has been used by other members of our immediate family.
David in Southampton Posted on 04/07/2021 , work completed 02/07/2021
The trader replied (on 09/07/2021)
Our customer in Bassett Southampton was Recommended to us by his brother , (who we have twice re-upholstered his Parker Knoll suite twice ) the six chairs were extremely good quality made in the 1970s and had a upholstered seat with a center back panel . The fabric chosen for the job was a soft coloured green dralon, the chairs were stripped to the bare frame and re-upholstered with the latest specification fire retardant high density foam, and delivered back within two days .
Chair needed to be reupholstered
Customer Service
Quality
Value
My old arm chair needed a revamp and I went to Dee Cee upholstery as they local to me. I was really impressed with the personal service I received from Derek, he went through lots of books of fabrics even letting me borrow a book for a few days to check colour. We agree a price once I had chosen fabric and was given an idea of date for collection of the chair. Karen phoned me a few weeks later to arrange to collect the chair and she told me it would be 2 weeks for job to be carried out. True to her word she phoned me and we arranged delivery. I am so pleased with the service I received from start to finish. Not forgetting Jason who actually did the work. Fabulous! I would definitely recommend them to friends and family.
Sue in Southampton Posted on 03/07/2021 , work completed 01/07/2021
The trader replied (on 10/07/2021)
Hi Sue, thank you for your review with reference to r-upholster your old armchair. We picked -up your chair in Swathling and delivered it to our workshop. On stripping out your chair we found out that it was supplied by John Lewis and was a very good quality chair in need of a bit of T.L.C. The fabric that you chose to have your chair re-upholstered in was a very bright yellow chenille, when completed it looked stunning and looked even better in your lounge.
A personal speedy service from an established family firm
Customer Service
Quality
Value
After searching for several weeks for two recliner chairs, I found this established family firm which not only gave me an excellent bargain but I received the most personal and speedy service which surpassed all the high street stores I had tried. They took away my old furniture at no extra charge. I would not hesitate to recommend this firm to anyone.
Customer in Hampshire Posted on 11/06/2021 , work completed 10/06/2021
The trader replied (on 24/06/2021)
Our customer who lives in West Wellow took advantage of our nearly half price offer on the showroom ex display rise and recline dual motor models . We delivered their chairs the following day and as stated took away their old sofa free of charge ( most other companies charge any thing up to £ 75.00 for this service . If the furniture is in reasonable condition we take it to Sue Ryder Charity shop to resell.
Two Parker Knoll chairs
Customer Service
Quality
Value
Our two chairs had once been very comfortable. They are over 50 years old and had been sat upon by us and bounced upon by the grandchildren. The springs on one chair were badly distorted and the upholstery had been scratched and worn by our now deceased cat. Dee Cee upholstery welcomed us to their premises with the required lockdown restrictions and showed us a great selection of fabrics. They advised us to consider deeper cushions, which we ordered. We were told about the likely time they could start the work and the length of time it would take. We took sample books home to compare colours and shades and were sent an invoice. The work was completed within budget. The chairs were collected from home and then delivered back after completion. They look really smart. Derek and the showroom staff were helpful. We were pleased to have the work undertaken and completed so promptly.
Angela & Frank in Southampton Posted on 02/06/2021 , work completed 02/06/2021
The trader replied (on 24/06/2021)
Angela and Frank had their Parker Knoll fire side chairs re-upholstered by us nearly 20 years ago . It is great to welcome them back to our business ,it shows that we are still that we are as good as we have always been.
Recover of Ercol Chair
Customer Service
Quality
Value
We inherited an Ercol chair which was in need of recovering. We contacted Dee Cee Upholstery as they were very local to us and have an excellent reputation. They collected the chair and completed the work within the agreed timescale. What particularly impressed us was not only the standard of work (which is superb) but the fact that they kept us informed of progress from the initial estimate, a discussion on the selection of materials and possible extras through to completion and delivery. We don’t have anything else to recover but if we did we would use them again without hesitation.
Gordon in Southampton Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 24/06/2021)
Their 1970s Ercol chair had to have the seat re-webbed and a replacement seat cushion supplied. We also made a small bench seat cushion to match.
Had a problem but quickly resolved
Customer Service
Quality
Value
Excellent service. I reviewed this company on completion and gave them an excellent review. Unfortunately we had a problem but DeeCee resolved this issue so quickly. Such an excellent service and very pleased with the result.
Customer in Hampshire Posted on 24/05/2021 , work completed 22/05/2021
The trader replied (on 24/06/2021)
We have a great reputation for our re-upholstery service which is equally matched by our very important after-sales service. We have won the Wow Award for excellent service and going " the extra mile " As a business when we have a customer service issue we take care of it as soon as possible, leaving our customer sitting comfortably.
Reupholster a fireside chair
Customer Service
Quality
Value
Excellent service up to their usual standards. Timely and value for money and nothing is too much trouble. Would certainly recommend them to others
Customer in Southampton Posted on 13/05/2021 , work completed 13/05/2021
The trader replied (on 18/05/2021)
It's good to hear that you found our service up to our usual high standards ,and representing good value for money . We strive to make doing business with us straight forward and easy and it is nice to hear that you would certainly recommend us.
Recovering of Suite
Customer Service
Quality
Value
Excellent service from choosing the material until completion. Highly recommend this company. They couldn't have been more helpful. The Suite looks fabulous.
Sue in Hampshire Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Your 1950s traditional pillow back and fully sprung 3 piece suite and box self piped pouffe, was certainly in need of re-upholstery and restoration . When it was previously recovered ,on stripping the suite out it had 2 lots of covers on it, in fact the pouffe had 3 covers under the the top = 4 in total. Sue and and her husband have retired and moved to Sandleheath near Fordingbridge from Cheshire to a pretty little cottage ,with low ceilings and narrow doors. We picked their furniture up from storage in Southampton, on delivery it proved very difficult to get it in to it's new home apart from being extremely heavy it fitted in with just a half inch to spare and after a lot of huffing and puffing we managed to get it in without damaging the newly painted door frame.
Another great job
Customer Service
Quality
Value
This is the fourth job undertaken by Derek and his team so this review speaks for itself! We have had two very old armchairs, a settee, leather chesterfield and now a sofa bed. All this furniture has been given a new lease of life and unrecognisable. You would think they had come straight from Harrods. Derek and his team are very helpful and friendly. Not forgetting Karen who painstakingly helped me choose the leather for the chesterfield. We only had to wait just over a week and courtesy chairs were offered if needed. Thank you, Derek and your team for your amazing work.
Rita in Southampton Posted on 05/05/2021 , work completed 01/05/2021
The trader replied (on 06/05/2021)
Thank you Rita for such a great review , as you know we have carried out jobs to your complete satisfaction and your comments says it all. It is so important to choose the right fabric and leather for your projects .
Efficient competent work
Customer Service
Quality
Value
I am very happy with this company's work. I asked them to completely clean and valet my sofa. When it was returned to me I could see a great difference and it looked new. The staff have always been polite and helpful. I felt at ease when they were in my house.
Customer in Hampshire Posted on 01/05/2021 , work completed 30/04/2021
The trader replied (on 06/05/2021)
Mary whilst your job was not a big one ,if it is important to you it is important to us . After nearly 43 years in the upholstery business industry we have carried out re - upholstery of a single dining chair seat which has led to bigger jobs ,to the largest contract to strip down and re-upholster the seats of the top balcony of the Mayflower theatre in Southampton. Thank you for taking the time to post your review
Excellent friendly service
Customer Service
Quality
Value
Delighted with the new Celebrity Woburn dual motor rise and recline chair. Appreciated the advice given on which size to order. Would recommend DeeCee Upholstery to everyone who asks me.
Lilian in Southampton Posted on 23/04/2021 , work completed 22/04/2021
The trader replied (on 06/05/2021)
Hi Lilian thank you for your review, when buying your your award winning rise and recline mobility healthcare chair ( recommended by Which? ) size is important . We are pleased that you took our advice on the size and that you also decided on a dual motor which makes the seat work independently to the back offering more personal comfort solutions
New sofa cushion interiors
Customer Service
Quality
Value
Excellent service again from Derek and Karen. Work carried out to a high standard and on time. Great to use a professional local firm.
Customer in Hampshire Posted on 19/04/2021 , work completed 19/04/2021
Two sofas and a chair
Customer Service
Quality
Value
First to last the service was excellent. Derek’s advice was invaluable in choice of contrasting materials and alternating use of the chosen materials across the sofas. Professional and courteous throughout Karen kept us informed throughout. COVID conscientious. We are super pleased with the reupholstered sofas and chairs. Not only do they look great but so comfortable and supportive to sit on. Will definitely use them again and no hesitation in recommending them.
Rich Posted on 30/11/2020 , work completed 26/11/2020
The trader replied (on 04/12/2020)
Thank you Rich for your great review , your comments outline every thing we strive for at Dee Cee Upholstery .
Reupholstery project
Customer Service
Quality
Value
Inherited a drab old chair, which despites its looks fitted well in our family room. Derek collected the chair, stripped it down completely, got the wood cleaned and polished, and reupholstered it, then delivered it back to me. It now looks amazing. Communication was excellent throughout. So happy I went for "recycle" rather than new and highly recommend Dee Cee Upholstery
Customer in Southampton Posted on 16/11/2020 , work completed 13/11/2020
Two sofas and a poufe re upholstered and recovered .
Customer Service
Quality
Value
Our much loved and used furniture has been given a new lease of life, better than going to landfill especially as they fitted in our home perfectly but we had just worn them out with family life . Originally covered in a hard wearing linen union ,we chose a faux leather by Christina Morrone to give us longevity. Both Derek and Karen in the showroom were always helpful , patient and friendly whilst we chose the material for the job and had plenty of sample books for us to take home and choose from . The arrangements we made for collection and then the delivery of our reupholstered furniture back to us were carried out with good communication along the way ,and as per quoted price .We needed new back cushion interiors and the seat cushions were made reversible at no extra charge . Definitely money well spent and great to support a local business.
Customer in Hampshire Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 18/11/2020)
Thank you for a very nice review whilst your sofas and pouffe were over 30 years old, and because they were of such such high quality they had great potential .Our customer went to great lengths to make sure they had chosen the right faux leather in terms of texture and colour and overall look . We delivered on time and on budget even though we had to supply completely new back cushion interior's free of charge . It was a pleasure to work with our customers and will i am sure that they will be comfortable for many years to come
Perfect service
Customer Service
Quality
Value
I required eight conservatory seat cushions recovered and having purchased goods from the same shop many years ago. I decided to give them a go. It was really good to find out that the shop is still run on a family basis and that two of the chaps in the shop were apprentice to Ron Eldridge. The service was perfect. The virus control is well supported and looked perfectly safe to get in the shop. The quality of the material and the workmanship was of A1 service. The cushions were completed on time. I highly recommend DeeCee.
Customer in Southampton Posted on 30/10/2020 , work completed 30/10/2020
The trader replied (on 18/11/2020)
It gives us great pleasure when previous customers come back to us after such a long time ( after 42 years in business i guess it must show that we are doing some thing right ) This is the first review to not only comment on our very high quality of workmanship and that our customer would highly recommend us but also how we manage the Covid 19 virus in our showroom
First Rate
Customer Service
Quality
Value
Went to DeeCee for a recliner chair Derek and Karen were very helpful and I wanted to say that the service and delivery was excellent and I’m very pleased with the chair I purchased from them.
Customer in Southampton Posted on 29/10/2020 , work completed 24/10/2020
The trader replied (on 18/11/2020)
We were the first upholstery shop in Southampton to retail rise and recline mobility healthcare chairs over 35 years ago, and at that time they were imported from America . We are delighted that our customer is happy with her chair . In our Portswood showroom we have on display Celebrity motion furniture made in the U.K. we are pleased that the service and delivery was excellent
FANTASTIC WORKMANSHIP
Customer Service
Quality
Value
Derek did an amazing job recovering my occasional hallway chair in beautiful Royal Blue Velvet. It looked absolutely amazing and was done to a very high standard. I visited their shop in Portswood and Derek and his wife Karen were so helpful. Derek collected the chair and the work was completed in the time that he stated. I would recommend Derek and his team to anyone as you are guaranteed a First Class Job and nothing is to much trouble and the price I paid was very reasonable. Thank you for everything Derek and Karen.
Customer in Southampton Posted on 22/10/2020 , work completed 16/10/2020
The trader replied (on 18/11/2020)
Our customers chair was a brand new bargain buy on eBay but in the wrong colour. We recovered it in the same style which was a fluted back design and the review reflects all that is good doing business with us
Kind and polite. Good, old fashioned service.
Customer Service
Quality
Value
Very pleased with finished result. Took in piano stool past its prime but it had sentimental value. They have polished and reupholstered the stool and I cannot believe it is the same item I am looking at. So lovely and helpful.
Val, Southampton Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 24/11/2020)
Hi Val. as you say that you can't beat good old fashioned service .We had the piano stool re -polished to its former glory. We are pleased that Val found us " lovely and helpful ,we also repaired the base frame free of charge.
Modernising a wing chair
Customer Service
Quality
Value
I have been using Dee Cee Upholstery for 43 years in fact I was their first customer. Nothing is too much trouble for them. So when I had the idea of sewing fabric samples together to update a chair. They said no problem! We discussed where each fabric was to go. I couldn’t be more delighted with the result. Derek has made a boring dull chair into a real statement piece of furniture I’m proud to have in my lounge.
Jackie in Hampshire Posted on 17/10/2020 , work completed 08/07/2020
The trader replied (on 24/11/2020)
Jackie , over the 43 years has had most of her upholstered furniture re-upholstered here at Dee Cee . This particular wing chair was recovered in hand made patch work and quilted and we discussed where each panel would go , i might add the finished chair looked stunning
Sofa Reupholster
Customer Service
Quality
Value
I would like to thank Derek and his team for the excellent work carried out on our 2 sofas and 10 chairs for our bereavement Centre. As predicted the Sofas look brand new -and we have received many comments already how nice they are. I would also recommend Derek to anyone looking for a 1st class service Many thanks - Jonathan Terry
Customer in Southampton Posted on 17/10/2020 , work completed 15/10/2020
The trader replied (on 24/11/2020)
We have worked for We have worked for Jonathan Terry Funeral Directors for nearly 20 years and congratulate them on their recent expansion . We were asked to recover their existing sofas and chairs in a hard wearing chenille to take pride of place in their new bereavement suite ,they add to the light and airy ambience of their new extension . As an authorized and trained applicators of anti stain protection we sprayed the furniture to help keep it in pristine condition . Thank you Jonathan for you continued custom and wish you and your business continued success for the future Regards Derek Caplen F.A.M.U & S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Efficient, friendly and local
Customer Service
Quality
Value
Derek and Karen were friendly and efficient throughout our dealings, culminating in a superb job delivered on the promised day. An absolute pleasure to do business with, and so nice to find a genuine Company who take immense pride in their work on our doorstep.
Steve in Hampshire Posted on 12/09/2020 , work completed 11/09/2020
The trader replied (on 02/10/2020)
Steve thank you for such a kind and uplifting review , it is nice to read your testimonial and that you found that we were friendly and efficient throughout . Also to state that we had done a superb job ,delivered on time and on the promised day is something that we take great pride in ,
Suite Cusshions
Customer Service
Quality
Value
Second time we have use DC and quality and service were as high as the previous time. We will certainly be using them again.
Customer in Southampton Posted on 28/08/2020 , work completed 18/06/2020
The trader replied (on 23/09/2020)
It is very rewarding when previous customers comes back to have another job done and found that our high quality and service was the same as last time . Whilst it was a small job to supply and fit fire retardant cushion interiors into their existing covers, if it is important to our customers it is equally important to our business.
Excellent Re-upholstery of Coservatory Chairs and Stool
Customer Service
Quality
Value
Job was to replace cushions on 2 conservatory chairs and cushion and webbing on foot stool. We wanted the chair cushions to be a little thicker and longer than the originals. The cushions and stool were both collected from and delivered back to us. Completed ahead of time and the total cost was exactly as previously advised. An excellent job of upholstery and we are very pleased with both the look and the comfort of the cushions. Derek was always on time and he and his staff were always very courteous. We have no hesitation in recommending Dee Cee Upholstery and indeed it is the second time that we have used them.
Colin in Southampton Posted on 25/08/2020 , work completed 13/08/2020
The trader replied (on 23/09/2020)
Thank you Colin for your excellent review ,we carried out the re-upholstery of your cane conservatory chairs and footstool to your specification. It gives me a great deal of satisfaction that after 43 years in business we are delivering a top quality re-upholstery service.
upholstery
Customer Service
Quality
Value
Derek and Karen were very helpful from the onset of me visiting their shop, during a difficult time with the Covid pandemic. The procedure was efficient and felt very safe. Both were very helpful with fabric choices. From placing order all times scales were met. On return of my completed very large sofa and two arm chairs I was delighted with not only my choice of fabric but as it had a stripe was amazed at the stunning finish of what must have been some tricky work. I would highly recommend Dee Cee Upholstery, in fact they have taken a further chair and ottoman for recovering. Very satisfied customer Mrs Davina Sleep
Customer in Hampshire Posted on 21/08/2020 , work completed 20/08/2020
The trader replied (on 05/09/2020)
Thank you Davina for a very uplifting and in- depth positive review , due to the Covid Pandemic we have systems and procedures in place at all-times and we are pleased that you felt safe in our Portswood showroom ( on collection and delivery we always where face masks ) Davina had put a lot of thought and effort to get the perfect desired effect for her 3 piece suite to be re-upholstered , she chose some books to take home ( we stock over 100 books in our pattern book library to choose from ) Our customer had chosen a striped chenille which as she stated was tricky to pattern match , but due to the skill of our master upholsterers we manage to create the desired effect Whilst we are a small family business established in1978 (over 42 years ago ) we always strive to deliver exceptional award winning customer service as standard. Thanks again It was great to receive such a brilliant testimonial Regards Derek Caplen F.A.M.U. & S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Edwardian Chairs
Customer Service
Quality
Value
After DeeCee made such an excellent job of our dining chairs we asked them to reupholster two Edwardian chairs that we had. Once again they did not disappoint, the work was excellent as was the service we received from them. Cannot recommend them highly enough.
Customer in Southampton Posted on 16/08/2020 , work completed 05/08/2020
The trader replied (on 27/08/2020)
The 2 small Edwardian showood chairs were in need of complete re-upholstery , and were stripped down to the seat frame and were re-upholstered up to the calico stage . ready for the finished fabric to be covered and trimmed with braid . Thank for your continued business
Cushions for conservatory suite
Customer Service
Quality
Value
Eight seat/button back cushions, for a conservatory suite, restored and re-covered. Excellent, professional, efficient and courteous service provided throughout, from the initial enquiry through to home delivery once the job had been completed which was well ahead of the estimated timescale. Superb quality of workmanship. Extremely satisfied with this company and would certainly use them again. Many thanks to Derek Caplen and the staff at Dee Cee Upholstery.
Mrs Goddard, Southampton Posted on 24/07/2020 , work completed 21/07/2020
The trader replied (on 14/08/2020)
Thank you for such a positive and detailed review , it was a pleasure to do business with Mrs. Goddard as it was easy because our customer new exactly what she wanted in terms of fabric choice for her conservatory suite ,we were happy to oblige The cushion interiors were in good condition and only needed a wrap of fire retardant polyester covered with a stockinet lining to make up as good as new . Our customer was very impressed with our service and superb quality of workmanship. We also applied fabric stain protection together with a 5 year anti stain policy .
Great work and excellent service
Customer Service
Quality
Value
Dee Cee reupholstered my Parker Knoll chair. The service was excellent from start to finish. Derek advised me on which patterns would be unsuitable, and what would be suitable. They finished the job really quickly and picked up and delivered. I love the results and am very pleased to recommend Dee Cee Upholstery.
Customer in Hampshire Posted on 10/07/2020 , work completed 23/03/2020
The trader replied (on 25/07/2020)
The Parker Knoll wing chair is a classic design that will never go out of date It is so well made when re-upholstered it is as good as new , and will last for many years to come. We are also pleased that our customer would recommend us .
Dining table chairs
Customer Service
Quality
Value
We had to replace the leather fabric on our dining room table chairs which were split and worn. We did consider replacing the chairs but are so glad that we did not, Dee Cee Upholstery did an excellent job – seamless throughout, very helpful on the telephone responding to our first email enquiry, a wonderful range of fabrics. Very quick and efficient service; collection work completed and delivery. The quality of the work cannot be faulted and we have ended up with a far superior set of chairs both in comfort and quality than originally provided by the furniture retailer. Cannot recommend them highly enough.
Denise Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 25/07/2020)
Thank you Denise for such a brilliant review, it I heart warming to receive and this is the service that we always aim to provide and our customer is left with better quality dining chairs .
Re-upholster dining chairs
Customer Service
Quality
Value
Thank You Derek for the great friendly service re-upholstering our dining chairs and good to see you again after all these years. If you want a reliable local service then I’d recommend Dee Cee Upholstery without hesitation.
Customer in Hampshire Posted on 03/07/2020 , work completed 02/07/2020
The trader replied (on 25/07/2020)
It is great when our customers come back to us , it proves that we are still offering a reliable local service after many years and that you would recommend us without hesitation.
Excellent work as usual
Customer Service
Quality
Value
DeeCee have once again completed the work on three chairs completely to my satisfaction, and with Mr.Caplen's customary polite and friendly manner.
Customer in Southampton Posted on 03/07/2020 , work completed 02/07/2020
The trader replied (on 25/07/2020)
Yet another of our customers who are completely satisfied with our expert re-upholstery service. It costs nothing to be polite ,friendly and businesslike .
Another success story
Customer Service
Quality
Value
Once again Dee Cee Upholstery have performed another miracle! Eighteen months ago they rejuvenated two sixties armchairs and now they have done an amazing job on our settee giving us a very posh three piece suite. Even though they had a backlog of work due to Covid-19 the work was completed in just over a week. We can’t praise them highly enough for their top quality work, efficiency and friendliness. Wonderful company.
Rita and Mark Rowe Posted on 11/06/2020 , work completed 11/06/2020
The trader replied (on 17/06/2020)
Thank you to Rita and Mark for such a positive and glowing review , it is nice when customers return to us . ( After all we must be doing some thing right after being in business for 42 years ) Their comments out - line what our business is all about i.e. customer satisfaction and they benefit from our award winning customer service . We carry out all work in a business like and efficient manner , which will leave them sitting comfortably for many years to come . Derek Caplen F.A.M.U. & S.F. ( FELLOW OF THE ASSCOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Swivel Chair Recovered, Dining Chairs Recovered and New Chair Cushions Made
Customer Service
Quality
Value
We had a variety of work done - a 1970’s swivel chair and 2 x 1930’s dining chairs recovered, plus cushions made and covered for 2 vintage Ercol chairs. Dee See has a huge collection of fabrics, offer advice where needed and nothing is too much trouble - Derek and Karen are so helpful and accommodating. A first class job on all pieces, all completed perfectly and to the very highest standard - so pleased and we can’t recommend highly enough.
Customer in Southampton Posted on 08/03/2020 , work completed 29/02/2020
The trader replied (on 16/03/2020)
We had great pleasure working with Carolyn and Shane on their various much loved furniture . They chose the perfect fabrics for their chairs , our suppliers were Bute Fabrics of The Isle of Bute Scotland. We thank them for a superb review and their continued business and we are sure that they will be sitting comfortably for many years to come . Derek Caplen F.A.M.U.&.S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Excellent Service on Sofa Repar
Customer Service
Quality
Value
Contacted Dee Cee about a leather sofa which is about 10 years old. Received a call back to arrange a visit for a free quote to carry out the works. Arrived as arranged, quote came through promptly at a fair price. Once we accepted the quote, we paid a deposit and the work was carried out really quickly. The job was to recover a seat and arm area on one end of a three seater recliner sofa. They came and de-built the sofa, took away the parts they required, carried out the repair and returned and rebuilt it. The job has been done to an excellent high standard as you would expect from a long standing company such as Dee Cee Upholstery.
Customer in Southampton Posted on 23/02/2020 , work completed 20/02/2020
The trader replied (on 06/03/2020)
Thank you for such a fantastic and positive review it , the review details every thing we strive to achieve at Dee Cee Upholstery and Interiors . We also managed to get a perfect leather colour match from over 100 samples in our Portswood showroom .
Excellent all round
Customer Service
Quality
Value
Dee Cee re-upholstered 2 x sets of window seat cushions for us. They were most helpful in choosing fabrics with us and keeping us informed as the job progressed. The workmanship is excellent and the cost was as agreed. Would definitely use again if we have similar jobs and would recommend to anyone.
Customer in Hampshire Posted on 17/02/2020 , work completed 17/02/2020
The trader replied (on 21/02/2020)
We are delighted with this response and best describes our business , it's great to have customer feed back and appreciation of the work we do .
Chairs re-upholstered
Customer Service
Quality
Value
We were very pleased with the work carried out to our dining room chairs and leather armchairs. The service was fast and friendly and completed in approx 2weeks, considering we had eight chairs to be re- upholstered. We would recommend this trader and would use them again.
Customer in Southampton Posted on 10/02/2020 , work completed 24/01/2020
The trader replied (on 21/02/2020)
Thank you for posting a very positive review , we run a very efficient service and are very pleased with your comments .
A small chair beautifully rejuvenated for a very fair price
Customer Service
Quality
Value
Cannot fault the speedy, friendly and expert service provided by Dee Cee. I really wish I had more chairs to take to the shop so that they could be given a new 'lease of life'. I very rarely bother to give feedback but felt in this case it would be such a pity not to share my very positive experience. This is a firm that we are very lucky to have in this area.
Customer in Southampton Posted on 24/01/2020 , work completed 24/01/2020
The trader replied (on 28/01/2020)
Thank you for your review , about your small antique walnut showood chair that we recently re-upholstered and renovated in a light golden beige velvet . Whilst it was in our showroom awaiting collection it was admired by our customers in fact one customer inquired if it was for sale .
Reupholster 2 armchairs
Customer Service
Quality
Value
The upholsterer was helpful on our first visit to choose material and agree the work. The chairs were picked up as agreed and returned completed within the estimated time. The price was as agreed. The work was to a good standard and we are very pleased with the end result.
Customer in Hampshire Posted on 14/01/2020 , work completed 13/01/2020
The trader replied (on 17/01/2020)
Our customers from Chandlers Ford were delighted to find the perfect fabric for their two arm chairs to be re-upholstered , which were covered in a warm rust patterned chenille . The seat cushion interiors were replaced with the latest fire retardant foam providing extra support and comfort ,they were then wrapped in polyester wadding and stockinette lining and fitted into their new cases. The job was completed on time and on budget ,another satisfied customer !
Great service
Customer Service
Quality
Value
We first used Dee Cee Upholstery some 40 years ago. Recently they have reupholstered our Dining Chairs. The workmanship is second to none. It was carried within the agreed time scale and at the quoted price even though a more expensive fabric was used as our original choice had been discontinued. A very friendly and professional company with which do business. We would thoroughly recommend them.
Customer in Hampshire Posted on 28/11/2019 , work completed 28/11/2019
The trader replied (on 06/12/2019)
These customers were one of our first back in 1978, it was great for them to come back to us after such a long time . This excellent review shows what we are all about as a business and thank you for such nice comments ,from all of us at Dee Cee Upholstery & Interiors we are sure that you will have a comfortable Christmas .
We had our large three seater settee and single chair recovered by Dee Cee.
Customer Service
Quality
Value
It took us a long time to decide on material but it never was a bother, Derek arrived on time for every appointment and was very friendly and helpful. The furniture went from red and gold 1998 to an Ash colour fabric with soft texture 2019! They repaired the base and it’s feels like a brand new settee. We were offered two chairs to use which was invaluable whilst being covered. Everyone has said how lovely it looks and feels. Excellent service from all the team at Dee Cee’s. Thank you.
Customer in Hampshire Posted on 25/11/2019 , work completed 12/11/2019
The trader replied (on 02/12/2019)
Our customer in Eastleigh went through nearly every sample in our pattern book library in our Portswood showroom but got there in the end . They chose a ash grey soft chenille and we supplied replacement seat cushion interiors to make the suite look and feel brand new . Thank you for the business .
Reupholster four dining chairs
Customer Service
Quality
Value
The work was completed in a week, the time originally agreed. Chairs were collected and redelivered free of charge. The chairs were recovered wonderfully well, entirely without wrinkles. Very efficient, courteous and competent work. Well done.
Customer in Southampton Posted on 19/11/2019 , work completed 19/11/2019
The trader replied (on 06/12/2019)
We always strive to deliver on time in an efficient courteous and business like manner, leaving you with chairs that are good as new Wishing you a comfortable Christmas from the team at Dee Cee Upholstery & Interiors
Upholstery
Customer Service
Quality
Value
Had chairs all recovered in new fabric and leather plus pine chairs and foot stall just recovered. Excellent job. Would highly recommend.
Customer in Southampton Posted on 15/11/2019 , work completed 15/11/2019
The trader replied (on 02/12/2019)
The 2 x Multiyork chairs originally had loose covers on , with a plain back . We deep buttoned the backs with fabric and used red leather buttons as a contrast. As you can see by our reviews we consistently get five out of five for customer service / Quality and Value for money , which leaves our customers sitting comfortably
Restored Parker Knoll chair
Customer Service
Quality
Value
The work to recover a Parker Knoll wing chair was carried out expertly and with superb craftsmanship. The chair, despite being around 40 years old, is now better than new and features a modern hard-wearing fabric as part of a complete makeover. Thank you.
Customer in Hampshire Posted on 27/10/2019 , work completed 24/10/2019
The trader replied (on 05/11/2019)
Hi Gail & John , as know it was the second time that we re-upholstered your 70 's Parker knoll model 720 classic traditional wing back arm chair. Your comments above are most welcome thank you . Derek Caplen F.A.M.U.S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERERS & SOFT FURNISHERS )
Lovely having work done by them
Customer Service
Quality
Value
So friendly, helpful and efficient. The chair they recovered for me is incredible craftsmenship.
Jane, Hampshire Posted on 24/10/2019 , work completed 24/10/2019
The trader replied (on 23/11/2019)
Hi Jane , at Dee Cee & Interiors always strive to offer expert advice in a friendly ,helpful and efficient way with no pressure to make a sale . It's a nice compliment that you appreciate our " INCREDIBLE CRAFTSMANSHIP .
Re upholstering my 6 dining room chairs.
Customer Service
Quality
Value
Derek, thank you very much for the re upholstery of my dining room chairs. The finish is superb, the job was done on time and at a very reasonable cost. Having now sat on my chairs, I didn't realise how badly worn they were before so once again thank you for a brilliant job well done.
Ian Clark. Posted on 10/10/2019 , work completed 10/10/2019
The trader replied (on 19/10/2019)
Thank you for your review Ian , it was a pleasure doing business with you. It is nice to know that the finished chairs were SUPERB and it was a BRILLIANT JOB WELL DONE !
Superb service
Customer Service
Quality
Value
I needed to save my settee suite from total disrepair Dee Cee went above and beyond my expectations. Their workmanship is superb when I explained what I would like them to do I was listened to and told what could be achieved and if at all possible my full wishes would met once they started work. I paid a deposit and two weeks later Dee Cee collected my suite and thoughtfully left me two very comfortable chairs for the full week of restoration. I was advised when it would be returned and was not let down. I asked if they could alter some cushion covers for me and put new backings on also zip fasteners which was done. I am totally delighted with everything Dee Cee have done for me and would not hesitate to use them again or recommend. I must add they were able to everything that I asked which was fabulous but was not left with the illusion that was going to be the case. True master craftsman.
Customer in Hampshire Posted on 08/10/2019 , work completed 01/06/2019
The trader replied (on 19/10/2019)
Thank you Tracey for taking the time and trouble to posting such a positive and detailed review , it must be one of the longest that we have ever received , (from over 250 ) As you know we re-designed the seats that were fixed to removable and reversible cushions, so that you can now get twice as much wear from them .
Beautifully restored chair and footstool
Customer Service
Quality
Value
Our antique arm chair was beautifully restored. The Sherwood frame was repaired, hand cleaned and wax polished, the seat was stripped out and re-sprung. It now looks beautiful with the new covering. We enjoy sitting on it now that it has been made strong and secure again. The stool originally had a raffia seat which we chose to have fully upholstered to match the antique chair. We are really pleased with the chair and stool.
C Collett Posted on 03/09/2019 , work completed 20/04/2019
The trader replied (on 06/09/2019)
We were really pleased to receive your review , as you know the frame of your antique polished frame chair was only held together by the fabric covering and had to be stripped down to the bare frame . The chair had two fabric coverings on top of each other . We managed to salvage most of the original sea weed and horse hair stuffing to help keep the chair as original as possible . The next stage was take apart the frame clean and remove all the old glued joints and reglue and fit back together , we then left the frame in cramps to dry over night and cleaned /waxed the polished the show- wood frame thus keeping the natural patina built up over the years . The new fabric chosen was a figured plush velvet with a contrasting scroll gimp / braid to finish the edge .
My review
Customer Service
Quality
Value
Extremely helpful and efficient company. High standard of work.
Mary, Hampshire Posted on 22/08/2019 , work completed 22/08/2019
The trader replied (on 06/09/2019)
Hi Mary ,thank you for your short but to the point review ,it ticks all the boxes for our 5 star service to you .
FOAM WEDGE success
Customer Service
Quality
Value
Dropped into DeeCees following a google search on the offchance i could get a foam wedge cut to measure for my daughters pram and they found a solution quickly. Would highly recommend for good old fashioned face to face contact.
Customer in Southampton Posted on 14/08/2019 , work completed 14/08/2019
The trader replied (on 23/08/2019)
Whilst this was a small job to undertake , if it is important to our customers it is therefor important to us . We were pleased to offer a solution to our customers Problem i.e. top quality foam cut to size . thank you for to your positive review .
Ernest Race Armchair
Customer Service
Quality
Value
Once again, impeccable re-upholstery work to retain original character, with very prompt and friendly action throughout.
Customer in Southampton Posted on 07/08/2019 , work completed 25/07/2019
The trader replied (on 08/08/2019)
Mr Jim Anderson had his original Ernest Race rod Iron rod framed buttoned wing chair that we re- upholstered 15 years ago . Restored to its former glory it was a pleasure to meet his requirements again , Regards Derek Caplen F.A.M.U.& S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERS & SOFT FURNISHERS )
Another brilliant job
Customer Service
Quality
Value
We can confidently recommend DeeCee Upholstery. We have used them several times over many years and they always give a professional, efficient and friendly service. We are very happy with our recovered and reupholstered chairs. Thank you once again.
Customer in Hampshire Posted on 05/08/2019 , work completed 05/08/2019
The trader replied (on 27/08/2019)
Thank you for a very positive review ,it is nice when a customer comes back to us to have more work undertaken and that they are very happy with the chairs that we have re-upholstered .
Satisfied happy customer
Customer Service
Quality
Value
6 seat covers were recovered very professional. Good job done Dee Cee.
Bill, Hampshire Posted on 29/07/2019 , work completed 29/07/2019
The trader replied (on 02/08/2019)
Hi Bill, thank you for your review the 6 x loose drop in dining chair seats needed to be stripped to the base frame , and completely re-upholstered in stock fabric chosen from our bargain remnant room . We are pleased that you found us very professional, and happy with a good job done .
Excellent Standard of workmanship
Customer Service
Quality
Value
From the date of quotation to the return of our upholstered sofas, we were impressed by the friendly, efficient service we were given.
Customer in Southampton Posted on 04/07/2019 , work completed 04/07/2019
The trader replied (on 13/07/2019)
Hi , thank you for your review we were pleased to read your comments that you were impressed with our with our friendly , efficient customer service with is provided as standard to all our clients .A service which we are sure will keep you sitting comfortably for many years to come . regards . Derek Caplen F.A.M.U & S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Four new dining chair seats
Customer Service
Quality
Value
New foam and material put on my dining chair seats. The seats weren't very securely replaced, but they were re-screwed to the chairs on the same day when informed. As I was expecting to replace the seats myself, this wasn't a big problem.
Customer in Hampshire Posted on 27/06/2019 , work completed 15/06/2019
The trader replied (on 01/07/2019)
Hi , the seats were stripped to the base frame and re-upholstered in stock fabric chosen from our bargain remnant room.
Prompt and professional
Customer Service
Quality
Value
I had a dining room chair covered to excellent standard. My husband and I were very impressed with the service we received and how promptly the work was carried out. Also, the chairs were collected from our house and delivered back.
Marion, Hampshire Posted on 17/06/2019 , work completed 17/06/2019
The trader replied (on 04/07/2019)
Hi Marion, thank you for your review I am pleased you were very impressed with our expert re-upholstery service.
Highly recommend them
Customer Service
Quality
Value
Cracking job. Very happy.
Cecelia, Hampshire Posted on 13/06/2019 , work completed 13/06/2019
The trader replied (on 25/06/2019)
Hi Cecelia , thank you for your review not only do we make our customers very happy , we also leave them 'sitting comfortably ' Thank you for your business .
Reupholstered chair and supply of sofa
Customer Service
Quality
Value
I cannot praise this company enough. The reupholstered of two chairs now look perfect. They also supplied a new sofa to our own specification which fits just fine and within the budget. I cannot thank them enough.
Customer in Hampshire Posted on 12/06/2019 , work completed 12/06/2019
The trader replied (on 25/06/2019)
Our customer bought from us a 3 seater electric reclining sofa made in the u.k. by well respected company Celebrity Motion Furniture .As master upholsterers we were able to offer our whole range of fabrics to choose from as they wanted 2 of their existing chairs re-upholstered to match their new sofa.
Upholster 2 rise & recline chairs
Customer Service
Quality
Value
Derek & his team were excellent from start to finish, the chairs were collected from my house & delivered back to me in the specified time. The workmanship is exceptional & the price quoted very competitive. I have no hesitation in using Dee Cee Upholstery again or recommending them to anyone else.
Customer in Hampshire Posted on 04/06/2019 , work completed 03/06/2019
The trader replied (on 11/06/2019)
At Dee Cee Upholstery & Interiors we are one of a few upholsterers with the expertise to re-upholster Rise and Recline chairs . As you can see our customers were highly delighted with their 'as new ' chairs and their review say's it all
Great people to deal with
Customer Service
Quality
Value
We are extremely happy with the purchase of Celebrity riser recliner chairs and settees. Throughout the whole process from our initial visit to the delivery and installation Derek has been very helpful and proved a source of helpful information. We would have no hesitation in recommending the company to anyone wishing to buy quality furniture of this nature.
Customer in Southampton Posted on 07/04/2019 , work completed 05/04/2019
The trader replied (on 01/05/2019)
It was great to welcome back existing customers to our showroom .They spent a lot of time to choose their new sofas and riser recliner chairs . It was important to choose the correct size of chairs as one needed a petite the other a Grande size , their choice was our best selling model The Westbury to add to their purchase they ordered 2 x 2 seater fixed sofas and also had the Celebrity ' comfort pack ' which consists of tailored arm caps 1 x neck pillow 1 x lumbar cushion 1 x 1x head piece in the same fabric .
work done to a high standard and well on time
Customer Service
Quality
Value
I needed a head board , stool reupholstered I called Dee Cee for an estimate, they came quickly,I accepted the estimate , the work was carried out quickly and efficiently, so much so that I asked them to reupholster an American Rocker , again the work was of a high standard, my bedroom has been transformed.
Customer in Southampton Posted on 28/03/2019 , work completed 27/03/2019
The trader replied (on 02/04/2019)
Thank you Mrs Tremanye for your review , the colour of the high quality velvet that you was chose was perfectly matched to your existing curtains in your bedroom . When we delivered your deep buttoned and diamond pleated headboard with matching dressing room stool , you decided to have your American rocking chair repaired and re-upholstered to match .
Excellent work on 2 armchairs
Customer Service
Quality
Value
Our two very old armchairs were beautifully renovated and reupholstered and returned to us well before the estimated date. The staff in the shop and those who collected and delivered the chairs were really helpful and friendly. Over the years we have had many jobs done by Dee Cee and as usual this one was most pleasing.
Customer in Southampton Posted on 20/03/2019 , work completed 20/03/2019
The trader replied (on 29/03/2019)
Thank you for your feedback with reference to the two traditional wing back chairs from the 1960s . On stripping the old cover off we found that the chairs had been 'bodged' up and that there was the original wool Mouquet under the top cover . The wing chairs were taken back to the frame and completely re-upholstered to the latest fire retardant regulations, and I am sure that our customer was left sitting comfortably
Carried out repair work on sofa and made two cushions
Customer Service
Quality
Value
Dee Cee Upholstery completely reupholstered my two sofas last year and did an amazing job. Recently my dog got her ball stuck under the edge of the sofa when I was out and she chewed the fabric to try to get to her ball. I contacted Derik to ask if they could mend. The sofa was very promptly collected and the new panel of fabric was replaced, it now looks like new again. They also made me two custom made cushions so my little dogs can use them as a step to jump up onto sofas. These also had removable zip covers so I can wash them and they were sprayed with stain protector ( thoughtful extras). Very pleased , if you want an efficient professional service with top quality workmanship use Dee Gee Upholstery.
Customer in Hampshire Posted on 05/03/2019 , work completed 04/03/2019
The trader replied (on 07/03/2019)
Hi Jeanette , thank you for such a positive review , I was surprised that your puppy had made a hole in your newly re-upholstered sofa . The fabric was still available and we placed the order, we arranged for the sofa to be collected and carried out the repair and recovery of the bottom front border and delivered the sofa back in just a few days. At your request we made 2 x cushions for your dogs to use , the fabric is machine washable at 30 degrees . Derek Caplen (F.A.M.U.) FELLOW OF THE ASSCOSIATION OF MASTER UPHOLSTERERS
Upholstery of 2 settees and 1 armchair
Customer Service
Quality
Value
From the day we contacted the above company to the completed work we were very impressed with the service we received. We were kept informed all the way about collection of furniture, repair progress up to the last day when the furniture was returned. It took less time than we had expected to complete the work. The chairs look amazing and are very comfortable again. Thank you, Derek for your kindness and professionalism. We certainly will recommend Dee Cee Upholstery to our friends and family. Michael and Christel
Customer in Hampshire Posted on 03/03/2019 , work completed 01/03/2019
The trader replied (on 07/03/2019)
Dear Michael and Christel , thank you for such a lovely review . We are pleased that you were very impressed with our service and that we kept you in the ' loop ' every step of the way . At Dee Cee Upholstery & Interiors we always strive to be as professional we can , it's nice to have a job well done right down the line which leads to another satisfied customer who will gladly recommend our Re- upholstery service .
Very good quality reupholstering
Customer Service
Quality
Value
Small button back chair reupholstered. Quite complicated but a very good job done. Completed in about 3 weeks, and a good price too.
Customer in Hampshire Posted on 24/02/2019 , work completed 20/02/2019
The trader replied (on 07/03/2019)
Dear Mrs Remington , thank you for you review . VERY GOOD QUALITY RE-UPHOLSTERING. It was nice to work on a pretty little deep buttoned and diamond pleated reproduction spoon back chair and restore it to it's former glory
Professional service
Customer Service
Quality
Value
Refurbished a Victorian gentleman's arm chair. Has done previous work as well. Reliable, good quality.
Stephen, Hampshire Posted on 19/02/2019 , work completed 19/02/2019
The trader replied (on 29/03/2019)
Thank you Stephen for your review it is nice when a customer comes back to us to have more work done . After 41 years in business it shows that we must be doing some thing right .
EXCELLENT SERVICE
Customer Service
Quality
Value
I had 4 large L shaped cushion's refilled and a zip repair. Derek gave me good advice and was very helpful. Was quoted they would be ready in 2 weeks, but were ready in one. Derek delivered cushions on his way home, fitted them on my sofa and made sure I was happy. I highly recommend Dee Cee Upholstery. Thank you so much Derek and Karen
Customer in Southampton Posted on 15/02/2019 , work completed 11/02/2019
The trader replied (on 29/03/2019)
At Dee Cee Upholstery & interiors no job is too small, the 4 x cushion interiors had reached there 'sell by date ' and were in desperate need to be replaced . After discussing the different options our customer took our advice and went for the best quality foam interiors with a thick polyester wrap for extra comfort . As our customer stated her sofas are as good as new now and at the fraction of the cost of replacements.
Excellent work
Customer Service
Quality
Value
Excellent job recovering sofas. Delivered on time at reasonable cost. Everything we wanted.
Christopher, Hampshire Posted on 14/02/2019 , work completed 14/02/2019
The trader replied (on 29/03/2019)
Hi Christopher , your review is short but say's it all thank you
Beautiful work.
Customer Service
Quality
Value
Extremely helpful. Re-upholstered a large footstool with awkward corners. Gave good suggestions. Offered fabric free. Immaculate work. Free delivery. Delighted.
Rowena, Hampshire Posted on 06/02/2019 , work completed 06/02/2019
The trader replied (on 29/03/2019)
Hi Rowena ,it is nice to hear that you found us 'extremely helpful' as we always try to be. We had a remnant of fabric from our huge selection in our remnant room that was just perfect for the job in hand .
Convert pine headboard
Customer Service
Quality
Value
My 1980's pine bed needed a revamp so I took the headboard to Derek to be upholstered. He cut the rounded headboard into a rectangle and upholstered it in a grey linen fabric. A lot of discussion went into exactly how he would do it and what I wanted. Everything was done to schedule and communication was excellent. Derek was very helpful and professional throughout. I am delighted with the result.
Customer in Southampton Posted on 21/12/2018 , work completed 08/11/2018
The trader replied (on 23/01/2019)
Thankyou for your review , your old pine headboard was looking dated and you wanted to modernise it, after discussing your requirements . We decided the best way to do the headboard was to trim the curved top edge and cut off the end finials to make it straight along the top edge . Next we applied a layer of fire retardant upholstery foam and covered it with a grey linen fabric, we also sprayed the finished headboard with anti stain protection to help it to keep it clean.
Prompt service on piano stool.
Customer Service
Quality
Value
Nice job of re-upholstering a piano stool in leather. Unfortunately one of the buttons became loose. We dropped it back and they kindly dropped the stool back to our house the very same day! Excellent service!
Christa, Hampshire Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 23/01/2019)
Hi Christa I am pleased that you found our prompt excellent after sales service useful and refitting the button the same day and delivered back to you, thank you for your review .
Armchairs back to life
Customer Service
Quality
Value
My two 60s armchairs looked ready for the tip but Dee Cee took on the daunting task of refurbishing my chairs. They did an absolutely amazing job. I didn’t recognise the chairs when the were delivered, well under the time they estimated. I cannot speak highly enough of Dee Cee. All the staff were courteous and friendly and I have no hesitation recommending them. I will now have many more years enjoying my brand new chairs. Well done Dee Cee.
Customer in Southampton Posted on 13/12/2018 , work completed 11/12/2018
The trader replied (on 23/01/2019)
We were called in to " salvage " 2 x 1960 's arm chairs that had their original fabric on them . Our customer chose a hard wearing chenille for us to re-upholster the chairs in , the chairs were in need of complete re-upholstering i.e. stripping back to the base frame and applying replacement filing as required.
Quick and polite
Customer Service
Quality
Value
Dee Cee replaced the suspension on a chair and settee (both wooden framed) good service, including collection and delivery.
Leslie, Hampshire Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 05/04/2019)
Hi Leslie , as you know your original Pirelli rubber Webbing after 30 years had completely perished and in need of replacing. the job was completed in 2 days .
Lovely foot stool/ottoman
Customer Service
Quality
Value
Excellent service from start to finish. Very helpful advice as to what would be the best design. Didn't want visible castors but wanted to move footstool easily so Derek suggested using the castors hidden behind light oak feet which looks and works really well. Cannot fault workmanship and I am really pleased with it. Style matches my existing sofa perfectly. They are very professional and helpful and nothing is too much trouble. Will definitely be using them again in the near future.
Millie Posted on 01/12/2018 , work completed 01/12/2018
The trader replied (on 23/01/2019)
Millie wanted us to supply a new box storage ottoman with lift up lid fitted with hinges , to match her existing suite We supplied to special order light oak corner feet to hide the castors in the same style as her suite . We also managed to get the same fabric to match the original, the finished box ottoman was then sprayed with anti stain protection and delivered free of charge as you can see by Millie's review she was very pleased with the finished product, thank you for an excellent review.
New chair cushion
Customer Service
Quality
Value
We ordered a new chair cushion. It was really well made and fits perfectly. The existing colour matches the existing chair perfectly. The trader was very friendly and efficient. The cushion was delivered very quickly. We are very happy with Dee Cee upholstery.
Peter, Hampshire Posted on 27/11/2018 , work completed 27/11/2018
The trader replied (on 23/01/2019)
No job is too small here at Dee Cee Upholstery , if it's important to our customer it's important to us . We were lucky to get a perfect match for the new cushion to be made fitted with a zip. JOB DONE !
Kitchen Chair Repair
Customer Service
Quality
Value
The seats on 3 kitchen chairs were damaged. The seats were delivered to DC and repaired very successfully within 7 days.
Robert, Hampshire Posted on 20/11/2018 , work completed 20/11/2018
The trader replied (on 23/01/2019)
Roberts 3 kitchen chairs were stripped to the frame and re-upholstered using fire retardant filling and completed within 7 days . Thank you for your review .
Happy with everything
Customer Service
Quality
Value
One cushion interior, recover 2x drop in seats, fit new base boards, done to the agreed schedule, very pleased with work and communication, would recommend.
M, Hampshire Posted on 24/10/2018 , work completed 24/10/2018
The trader replied (on 23/01/2019)
Quite often carrying out the small jobs lead to recommendations for future work . Thank you for your review .
Fast and efficient. Gold star
Customer Service
Quality
Value
Been using this shop a few times now! Always reliable, fair price, staff are always courteous, good job! Many thanks.
Lisa, Hampshire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 23/01/2019)
Thank you Lisa for your kind comments , it is nice when a customer comes back for more work to be carried out .
Top Quality Company
Customer Service
Quality
Value
Had a three-piece settee and other furniture reupholstered a few years ago. Just had another TV chair reupholstered based on how good they were then. DeeCee are superb. Top quality work and they take huge pains to match the fabric so each chair looks identical. I cannot fault them at all and would use them again should we have more furniture needing to be reupholstered. I consider their prices very reasonable.
Keith Snatch, Which Reviewer Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 23/01/2019)
Thank you Keith for your positive review and the fact that you consider our prices very reasonable, it was a pleasure working for you again . Derek Caplen F.A.M.U. ( Fellow of the association of Master Upholsterers )
Happy customer
Customer Service
Quality
Value
6 dining room chairs recovered . Lovely staff in the shop lots of choice of materials felt they knew exactly what I wanted and an added bonus was the collection and delivery service
Hestlu, Which Reviewer Posted on 12/09/2018 , work completed 12/09/2018
The trader replied (on 23/01/2019)
The 6 dining chairs were in a sorry state and in need of stripping down to the base frame and be completely re-upholstered . We have a huge selection of stock fabrics in our remnant room which you chose from saving you money . I am glad that as an added bonus you apricated our free collection and delivery service
Professional
Customer Service
Quality
Value
Upholstered 3 arm chairs - nothing seemed to be too much trouble, very friendly and helpful advice. Overall very professional and we were very pleased with the results. Good value for money and did extra finishes without us having to pay for them. Nothing was pushed on us - very quick from start to finish.
Jill, Hampshire Posted on 06/09/2018 , work completed 06/09/2018
The trader replied (on 26/01/2019)
The 3 x manual recliner chairs were about 15 years old and covered in leather , Jill wanted a complete change and decided on a hard waring chenille fabric . The chairs were re-upholstered not just recovered , we are pleased that our customer found the project was good value for money and cost effective .
High-quality Work & Excellent Service
Customer Service
Quality
Value
Dee Cee Upholstery re-covered the entirety of my vintage 60s three seater sofa, and I am beyond delighted with the result. I was in the middle of a stressful housemove, when I took the opportunity to get it re-upholstered, and they were so accomodating, picking the sofa up before we moved and delivering it once we were in our new home. They are a warm, friendly, family-ran company (including an adorable King Charles Spaniel!), who provide excellent service and very high-quality work. Highly recommended!
catsandbolts Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 03/09/2018)
Hi Sam , it was a real pleasure to renovate and re-upholster your 1960's sofa ( which is a real collectors item ) . The fact that you were as passionate about it as we are , (we could not wait to restore it to it's former glory ) . Also the fabric you chose , was just perfect for the style and era and we are glad it has taken pride of place and it fits your new home . Thanks' for your review , I am afraid Rio does not come with your sofa !
Excellent upholstery service
Customer Service
Quality
Value
Everyone at Dee Cee Upholstery was professional but also gave a friendly customer service. There was a good choice of materials and plenty of time allowed to choose something or bring your own. The work carried out was excellent, thought put into pattern position, completed in good time, arrangements for delivery good and price reasonable.
Margaret, Hampshire Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 05/09/2018)
Hi Margaret your antique piano stool had obviously been well used and cherished for many years . The paisley patterned chenille was the perfect choice ,we were able to centralise the pattern to your satisfaction . We also had to repair the base framework and to finish the job the top was trimmed with gimp ( braid ). Thank you for your continued business and taking the time to send in your review .
Prompt & professional
Customer Service
Quality
Value
We have used Dee Cee before and are very satisfied with the service.
Vivien, Hampshire Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 03/09/2018)
Hi Vivien, it's really nice when our customers come back to us and are very satisfied with our quality of workmanship and service .Thank you for your business
Lovely work
Customer Service
Quality
Value
We had a nest of tables that were badly water marked. Excellent firm to deal with, pleasant and efficient service and the tables have now been returned fully restored, looking as new. Delighted with the result.
Margery, Hampshire Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 03/09/2018)
Hi Margery , thank you for your review , you are right about your nest of table's they were in need of some T.L.C. Luckily the water damage did not damage the teak veneer , now that they are fully restored the hard wearing surface will last for many years to come
Excellent
Customer Service
Quality
Value
Excellent. Could not fault the level of work and the price.
Lilian, Hampshire Posted on 27/07/2018 , work completed 27/07/2018
The trader replied (on 03/08/2018)
Hi Lillian , thank you for comments on our excellent workmanship its nice to know that you were happy not only with the quality of work ,but you were also pleased with the price .
First class service - Highly recommend!
Customer Service
Quality
Value
We had two new sofa base cushions to replace very old ones. The people in this shop were extremely helpful and understood exactly what kind of product would be best. The price quoted was very reasonable and the order process was easy and seamless. The cushions were ready in less than two weeks and the owner of the shop even drove to our house to pick up the old cushions and replace with the new ones. I did not know this kind of personal service existed nowadays! Highly recommended and we would definitely use again. A fabulous small business!
Karen, Hampshire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 20/07/2018)
Hi Karen , thank you for such a fantastic review , as a small business it is important to be ready " to go the extra mile when needed " at no extra cost to our customers " after all you just cannot beat excellent service from a family business .
Excellent service!
Customer Service
Quality
Value
From the moment I enquired about possible re-upholstering some inherited furniture as well as my 20 year old sofas, I was well advised and helped to make the right decisions and choices. Dee Cee's were very efficient and helpful throughout and competitive with their pricing. The two occasional chairs have had new life put into them and my sofas, have been much admired by family and friends! a traditional business with high standards - fully recommend.
Rachel, Hampshire Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 03/08/2018)
Hi Rachel, we were very please to receive such a positive and glowing testimonial . It was a pleasure doing business with you and your sister. we take great pride in our work as master upholsterers ,especially restoring your two antique chairs inherited from your mum to there former glory .
Great result!
Customer Service
Quality
Value
I have been very pleased with the re-upholstery work completed on 2 inherited, traditional occasional chairs and 2 sofas. After the initial helpful advice, discussions and quotes, Dee Cee Upholstery were very efficient and the quality of work was of a very high standard. The cost of reupholstery was competitive, due to the original quality of the sofas, when compared to modern day equivalents. Derek and his team were friendly,kept in good contact and lent us chairs when the sofas were in their workshop.I have already recommended Dee Cee Upholstery to family and friends who have admired the results.The chairs and sofas look very good and will now be enjoyed and last for many more years to come.
Very pleased Hampshire customer, . Posted on 27/06/2018 , work completed 27/06/2018
The trader replied (on 05/09/2018)
Hi , very pleased Hampshire customer , your sofas and chairs will give you many years of comfort, also it's nice to know that you were grateful for the use of our courtesy chairs whilst your sofas were in our workshop .
Very happy with the work
Customer Service
Quality
Value
I had four dining chairs re-upholstered by this company. From the first contact they were very helpful and professional. The work was completed quickly, to a high standard, and the cost was as initially quoted.
gtudur Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 19/07/2018)
Thank you for your comments the chairs were as " new " when we delivered them back to you . Because of the hard wearing fabric you have chosen they will last for many years to come kind regards Derek Caplen ( F.A.M.U. ) Fellow Of The Association Of Master Upholsterers .
A reliable company
Customer Service
Quality
Value
We had our suite recovered. They came and gave us an estimate and allowed us to bring sample books home to choose our fabric. The suite was collected on the date they said and delivered back at the arranged date. We are very happy with the result and would recommend the company to others. They also lent us 2 chairs while they did the work.
Which? Trusted Traders Consumer Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 04/08/2018)
You can count on us to pick up and deliver back your recovered furniture in pristine as new condition and on time.
First class in every way
Customer Service
Quality
Value
I had a small sofa in need of total refurbishment. The back had been burnt it was old the springs had gone on one side. I contacted Dee Cee to see if it could be saved as it was a well made piece. Derek from Dee Cee came to see me I received a written quote which I accepted and had a further home visit to select the covering. I was absolutely thrilled when the sofa came back in such a beautiful condition it will last for years now.
Penny, Which Reviewer Posted on 15/06/2018 , work completed 15/06/2018
Very professional
Customer Service
Quality
Value
Great service yet again, collected and delivered my chair, work completed in a week to a very high standard.
Jo, Hampshire Posted on 31/05/2018 , work completed 31/05/2018
The trader replied (on 03/07/2018)
Hi Jo , it was great to work with you on your recent project , just to let you know that we appreciate your business and your review . I am sure our service will leave you sitting comfortably .
Pleasant and professional.
Customer Service
Quality
Value
Work was completed in the time specified. Just a small problem, which was soon rectified.
Elizabeth, Hampshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 03/07/2018)
Hi Elizabeth , thank you for your positive response and making use of our first class after sales service which we pride our selves on .
Great service and well priced
Customer Service
Quality
Value
I had dining chairs that looked old and tatty. So I went to Dee Cee and they helped me choose a replacement fabric and provided some much needed advice and guidance. They kindly picked up the chairs and delivered them again once all the fabric replacement was completed. The service was great and I will be using them again in the future.
thegastromaestro, Which Reviewer Posted on 20/05/2018 , work completed 20/05/2018
Prompt & professional
Customer Service
Quality
Value
I found Dee Cee Upholstery & Interiors first class. The finished work was excellent.
Paul, Hampshire Posted on 15/05/2018 , work completed 15/05/2018
The trader replied (on 26/01/2019)
Hi Paul , thank you for your review we are pleased that you found us first class and the work was prompt and our service professional regards Derek F.A.M.U. (FELLOW OF THE ASSCOIATION OF MASTER UPHOLSTERERS )
Very Professional
Customer Service
Quality
Value
Upholster a small chair, quick & efficient and reasonably priced.
Anne, Hampshire Posted on 09/05/2018 , work completed 09/05/2018
Very Impressed
Customer Service
Quality
Value
Very impressed with the upholstery Dee Cee did for us!
Betty, Hampshire Posted on 04/05/2018 , work completed 04/05/2018
My review
Customer Service
Quality
Value
Prompt & professional.
B, Hampshire Posted on 02/05/2018 , work completed 02/05/2018
Fab Job
Customer Service
Quality
Value
Dee Cee re upholstered a 1960's sewing box. They did a very good job especially as the sewing box was in a bad state. I am delighted with the result. This is the second time I have used Dee Cee they re upholstered 2 chairs a number of years ago and there workmanship then was exceptional. Won't buy new used Dee Cee to upgrade.
Terry, Hampshire Posted on 26/04/2018 , work completed 26/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/07/2018)
It was great that after so many years you have come back to us. Your mum's sewing box was in a very bad state, we where very pleased to bring it back to it's former glory. Thank you for not only coming back to us but with your kind words in your review. Kind Regards, Derek Caplen Fellow of the Association of Master Upholsterers & Soft Furnishers
Dee Cee Upholstery & Interiors
Customer Service
Quality
Value
Very happy with job. Was completed very quickly. Very professional and friendly. Thank you.
Gemma, Hampshire Posted on 24/04/2018 , work completed 24/04/2018
Brilliant Job & Very Professional & Helpful
Customer Service
Quality
Value
Derek & Sam were prompt on arrival & very helpful with advice. They have made our "tired" suite look like new & I can now get up off the settee without using my hands. We are both impressed by their professional approach & gentle carry of the work so it did not damage our newly decorated bungalow. Would have no hesitation in recommending them.
Clarissa, Hampshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 09/08/2018)
My first contact with Clarrissa was approx. 39 years ago we were very pleased that you remembered us and were able to make contact with us via Google. We undertook the renovation and re-upholstery of your high quality leather sofa & two chairs . As an added bonus the work that we have carried out can help you get up without you struggling . Also with expert handling of your furniture on pickup and delivery there was no damage to your newly painted bungalow .
Excellent & prompt job
Customer Service
Quality
Value
The service we received was first class. This is a professional company, whose work in re-upholstering our sofa and armchair was of extremely high quality. The furniture was returned in 9 days. I have no hesitation in recommending Dee Cee Upholstery.
Annabelle, Hampshire Posted on 21/03/2018 , work completed 21/03/2018
Wonderful job done!
Customer Service
Quality
Value
From start to finish Derek and his staff offered an extremely professional and helpful service. 8 dining room chairs were renovated and reupholstered beautifully and now look like new. I would very highly recommend them.
Yvonne, Hampshire Posted on 16/03/2018 , work completed 16/03/2018
Excellent workmanship
Customer Service
Quality
Value
This is the second time we have used Dee Cee upholstery & interiors. The standard of work is second to none, the owner and his staff are polite and very helpful and we have been delighted with the jobs they have done for us.
Joyce, Hampshire Posted on 08/03/2018 , work completed 08/03/2018
Stunningly beautiful roll top dining chairs
Customer Service
Quality
Value
Reupholster and cover six roll top dining chairs
Tidyhouse, . Posted on 05/03/2018 , work completed 05/03/2018
My review
Customer Service
Quality
Value
Quality job again.
Josephine, Hampshire Posted on 02/03/2018 , work completed 02/03/2018
Brilliant job, first-class.
Customer Service
Quality
Value
Most impressed, will certainly recommend them to family and friends. Best trader my wife and I have used. Wife and myself over the moon with finished job.
David, Hampshire Posted on 21/02/2018 , work completed 21/02/2018
Good reliable company
Customer Service
Quality
Value
Repair base of corner suite.Very pleased with the work carried out.Pieces collected and returned.A professional and friendly company.Would use again and recommend.
Babylully, Which Reviewer Posted on 12/02/2018 , work completed 12/02/2018
Brilliant job
Customer Service
Quality
Value
A very professional job. Dining chairs upholstered with precise workmanship. A truly great job. Really, really pleased with results. Good job!
June, Hampshire Posted on 01/02/2018 , work completed 01/02/2018
Excellent Service
Customer Service
Quality
Value
Very professional, friendly service on re-upholstering our sink and considerate with our timings too.
Mavis, Hampshire Posted on 31/01/2018 , work completed 31/01/2018
Top Quality Workmanship, Very Pleased
Customer Service
Quality
Value
I wanted to get my quality 'Klaussner' suite recovered as it was looking tired after 15 years use. My 3 piece suite was collected and returned within 2 weeks. What an amazing job, it looks absolutely beautiful with great attention to detail. I am sure I will be enjoying my suite for another 15 years now it looks and feels like new again. Highly recommend - Thank you Gee Cee Upholstery.
Jeanette, Hampshire Posted on 25/01/2018 , work completed 25/01/2018
Brilliant job
Customer Service
Quality
Value
Excellent work and service would recommend them for job. Well done.
Jill, Hampshire Posted on 22/01/2018 , work completed 22/01/2018
Professional.
Customer Service
Quality
Value
Polite and competent manner. Job completed quickly and on time, very pleased with result.
Margaret, Hampshire Posted on 18/01/2018 , work completed 18/01/2018
Great job, great service.
Customer Service
Quality
Value
The job was very well done, and the service prompt. Very satisfied.
Malcolm, Hampshire Posted on 08/01/2018 , work completed 08/01/2018
Very nice work
Customer Service
Quality
Value
Very nice work and quick service.
Ki-Hee, Hampshire Posted on 19/12/2017 , work completed 19/12/2017
Good work, completed early
Customer Service
Quality
Value
Chairs and back seats re-covered and early in time for Christmas. Nice soft seats, like new.
Michael, Hampshire Posted on 16/12/2017 , work completed 16/12/2017
Excellent workmanship
Customer Service
Quality
Value
Very good service; good materials and work. Suite and dining chairs look fabulous.
Pamela, Hampshire Posted on 15/12/2017 , work completed 15/12/2017
As estimate and good result
Customer Service
Quality
Value
Very helpful and good service and finished products.
Alan, Hampshire Posted on 14/12/2017 , work completed 14/12/2017
Excellent service
Customer Service
Quality
Value
From meeting Derek, to my sofa being taken away for upholstery, the service was friendly professional & efficient. No hidden extras. Sofa safely transported in and out of flat. No delays & had sofa back in time for Christmas. Will definitely use again. Would highly recommend to my family & friends.
Fionnuala, Hampshire Posted on 14/12/2017 , work completed 14/12/2017
Excellent work
Customer Service
Quality
Value
Our upholstery work was quickly completed and the job first class. Highly recommended.
Which? Trusted Traders Consumer Posted on 01/12/2017 , work completed 01/12/2017
Excellent small local business
Customer Service
Quality
Value
Have used Dee Cee's before and would have no hesitation in using them again. A very personal service.
D, Hampshire Posted on 25/11/2017 , work completed 25/11/2017
Excellent service and quality work
Customer Service
Quality
Value
Dee Cee upholstered four dining chairs for us. They were very helpful with our enquiries. The work was done quickly and to an excellent quality.
Rosemary, Hampshire Posted on 25/11/2017 , work completed 25/11/2017
My review
Customer Service
Quality
Value
Very impressed staff very helpful.
Barry, Hampshire Posted on 20/11/2017 , work completed 20/11/2017
Prompt & professional
Customer Service
Quality
Value
I have dealt with Dee Cee in the past and found them prompt, professional and reasonable in price. I had no hesitation in choosing them again or recommending them to others.
Barbara, Hampshire Posted on 18/11/2017 , work completed 18/11/2017
Fabulous service!
Customer Service
Quality
Value
Completely happy and satisfied with the service. High standard of workmanship.
Claire, Hampshire Posted on 17/11/2017 , work completed 17/11/2017
Great Work
Customer Service
Quality
Value
I had my 20 year old G Plan 3-piece suite re-upholstered. I was so impressed with the service I received. When I went to choose my fabrics I was on my bike so Derek delivered the books to my door rather than me having to cycle back with heavy books. They were prompt on pick up and delivery and the cost was what I would expect. The quality of the workmanship on my suite is excellent and it looks like a new one. I would highly recommend them and certainly go there again if I need anything else covered.
Sarah P Posted on 31/10/2017 , work completed 31/10/2017
Fantastic service!
Customer Service
Quality
Value
Very helpful and friendly company. Recovering our two recliners was handled promptly and efficiently. We are extremely impressed with the results and the service we received. We would recommend them without hesitation.
Pauline, Hampshire Posted on 24/10/2017 , work completed 24/10/2017
Great quality and service
Customer Service
Quality
Value
I am really happy with the service and excellent work Dee Cee have provided. I have found them all to be professional and friendly. It has been easy to contact them and ask any questions or for more information. My beaten up old chesterfield now looks beautiful and new!! I would fully recommend them and will be back in the future.
Zoe2017 Posted on 10/10/2017 , work completed 10/10/2017
Excellent
Customer Service
Quality
Value
Very impressed with the speed and quality of work. Exactly as ordered. All staff very helpful and would recommend to everyone.
Ronald, Hampshire Posted on 09/10/2017 , work completed 09/10/2017
Excellent job
Customer Service
Quality
Value
Excellent service and workmanship. No hesitation in recommending them to others.
L, Hampshire Posted on 05/10/2017 , work completed 05/10/2017
Prompt and Professional
Customer Service
Quality
Value
Prompt, friendly, efficient service and an excellent quality of work.
Eileen, Hampshire Posted on 23/09/2017 , work completed 23/09/2017
Covered chair
Customer Service
Quality
Value
Excellent service, I was given time to make a choice of materials. The end result was exceptional.
Sandra, Hampshire Posted on 18/09/2017 , work completed 18/09/2017
Great workmanship.
Customer Service
Quality
Value
I had a chair that was 60 years old, and in a poor state. It was transformed into a lovely heirloom. The workmanship was excellent. Maybe not the best selection of materials, but I was able to bring my own.
Maryon, Hampshire Posted on 15/09/2017 , work completed 15/09/2017
Excellent Service
Customer Service
Quality
Value
Professional and Prompt service.
Linda, Hampshire Posted on 14/09/2017 , work completed 14/09/2017
Great Job
Customer Service
Quality
Value
We received great advice and a great finished product.
David, Hampshire Posted on 29/08/2017 , work completed 29/08/2017
Excellent
Customer Service
Quality
Value
Re-upholstered a very old chair. Family heirloom. Did a superb job.
Steve, Hampshire Posted on 20/08/2017 , work completed 20/08/2017
Marvellous job
Customer Service
Quality
Value
Brilliant restoration on six dinner room chairs - very pleased with the end product.
Alison, Hampshire Posted on 10/08/2017 , work completed 10/08/2017
Prompt & Professional.
Customer Service
Quality
Value
Excellent service and very helpful and ready to advise on materials etc.
Doreen, Hampshire Posted on 08/08/2017 , work completed 08/08/2017
Highly impressed
Customer Service
Quality
Value
Highly recommended. Service good. Happy customer.
Yvonne Mary, Hampshire Posted on 02/08/2017 , work completed 02/08/2017
Great service
Customer Service
Quality
Value
Great Service. Good Value for money. Great finish.
David, Hampshire Posted on 24/07/2017 , work completed 24/07/2017
Excellent.
Customer Service
Quality
Value
Efficient. Good quality. Prompt, friendly.
Lynne, Hampshire Posted on 23/07/2017 , work completed 23/07/2017
Great Job
Customer Service
Quality
Value
Chair looks as good as new now. A prompt & professional service, with good communication throughout.
David, Hampshire Posted on 08/07/2017 , work completed 08/07/2017
Excellent service
Customer Service
Quality
Value
Dee Cee Upholstery have lived up to their usual high standards. We have used this firm over many years and have never been disappointed. Friendly and efficient.
E, Hampshire Posted on 06/07/2017 , work completed 06/07/2017
Excellent service and workmanship
Customer Service
Quality
Value
Dee Cee is a well established and respected company in Southampton. They provided me with a most professional service from start to finish and I would have no hesitation in recommending them to anyone.
Valerie, Hampshire Posted on 01/07/2017 , work completed 01/07/2017
Excellent job
Customer Service
Quality
Value
I would like to thank the staff at Dee Cee Upholstery on the excellent job they did on my chair reupholster. They were very friendly, professional and efficient. I am very pleased with the work and the chair is new again. I would recommend this company 100%.
Doris, Hampshire Posted on 22/06/2017 , work completed 22/06/2017
Excellent work
Customer Service
Quality
Value
Very satisfied, job well done!
Carole, Hampshire Posted on 19/06/2017 , work completed 19/06/2017
Excellent job
Customer Service
Quality
Value
Excellent friendly & helpful service. We are very pleased with the curtains supplied by Dee Cee Upholstery. Very impressed, would have no hesitation in recommending them.
Sylvia, Hampshire Posted on 19/06/2017 , work completed 19/06/2017
Excellent Quality
Customer Service
Quality
Value
Dee Cee repaired two 15 year old sofa chairs. The quality is excellent and the chairs look like new. They picked up and delivered-reducing any inconvenience.
Charmaine, Hampshire Posted on 10/06/2017 , work completed 10/06/2017
Professional & excellent
Customer Service
Quality
Value
Have used this firm before. Always helpful, professional & excellent work. No hesitation in recommending him.
Alice E, Hampshire Posted on 08/06/2017 , work completed 08/06/2017
Brilliant professional job
Customer Service
Quality
Value